Manager Backoffice Jobs

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Knowledge Systems Manager We're looking for a technically capable Knowledge Systems Manager to build, administer and evolve our knowledge management ecosystem on Zendesk. This is a hands-on role: you'll build tools and apps directly on the platform, work alongside engineers on integrations and UX, and take ownership of authentication and API-level troubleshooting, while also maintaining the knowledge base and the documentation that keeps it useful. You'll work closely with Product, Engineering and Support to make self-service, search and AI-assisted knowledge experiences genuinely work. Key Responsibilities Zendesk Platform Development Design, build and maintain custom applications on Zendesk App Builder (e.g. dashboards, content management tooling, publishing workflows). Own configuration of Zendesk Guide: themes, article templates, content presentation and publishing workflows. Work directly with developers/engineers on Zendesk UX and UI translating requirements into technical specs and reviewing implementation. Support and extend AI and automation features within Zendesk. APIs, Authentication &

About AiDASH AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid. Learn more at www.aidash.com. The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. Deloitte Technology Fast 500 ™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024. Join us in Securing Tomorrow Together! The Role We don't believe P&C creates impact by starting with policies, processes, or frameworks, but by understanding the business and the people deeply enough to influence real decisions. In this role, you won't be expected to jump in and ‘fix’ things on day one. Instead, you'll be expected to listen, observe, learn, and build context - about the vision, business, the teams, and the individuals who make the work happen. What excites us is not how many P&C programmes you've run, but: How well you understand why businesses behave the way they do How you read people beyond what they say out loud How confidently you can translate that understanding into sound, practical people decisions This role is for someone who wants to earn trust before driving change, and

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Manager of Technical Services, you will build, mentor, and scale our 24x7 front-line engineering team in Bangalore to deliver rapid, high-impact resolution for global enterprise customers. In this high-visibility role, you will partner closely with Engineering, Product Management, and Global Support teams to modernize support workflows and eliminate operational bottlenecks. Your mission is to cultivate a culture of technical excellence and continuous innovation, ensuring our customers experience seamless reliability across their storage environments. WHAT YOU'LL DO Scale and Develop Engineering Talent: Lead, coach, and empower a high-performing technical support team through tailored career pathing, rigorous performance management, and continuous technical upskilling. Optimize 24x7 Operational Performance: Establish scalable operational workflows, shift schedules, and process improvements across the 24x7 array monitoring function to elevate resolution speed and service quality KPIs. Orchestrate Cross-Functional Escalations: Serve as the escalation leader for critical customer issues, coordinating seamlessly with Engineering, Product Management, and Customer Success to deliver swift technical solutions. Drive Strategic Quality Initiatives: Translate customer telemetry and operational insights into actionable documentation, proactive monitoring enhancements, and product improvement recommendations. WHAT YOU B

Airside Operations is responsible for ensuring smooth and efficient daily operations on the airside of the airport. This role is critical for overseeing all airside activities, including aircraft movements, ground handling, and safety procedures. Key responsibilities include coordinating with airlines, managing ground staff, and ensuring compliance with safety regulations and operational standards. Source: Adani Group | Job ID: 49193

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of our pre- and post-sales motion. The team brings together responsibilities previously split across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical ownership model. Customer Engineering is a growth function focused on customer health, retention, expansion, and technical partnership. As Manager, Customer Engineering, you will lead a team of Customer Engineers and be accountable for their aggregate output while staying close to the work. You will translate team goals into individual assignments, coach direct reports on technical and commercial skills, and run the day-to-day operating rhythm for your pod. This is a people leadership role where your team’s output is your output. This is a role based in-office in Sydney or Remote in Melbourne. What this looks like day-to-day Team output and account health: Own the aggregate health, retention, and expansion outcomes for the accounts your team manages. Ensure Customer Engineering coverage is adequate, account risks are surfaced early, and no account falls through the cracks. People development: Coach and develop P2 through P4 Customer Engineers through regular 1:1s, actionable feedback, performance management, and individual development plans. Identify skill gaps and partner with enablement to address them. Operational rhythm: Run the team’s operating cadence, including weekly account reviews, pipeline syncs with Account Directors, escalation triage, and capacity planning. Maintain documentation standards and Salesforce hygiene across the team. Hiring and onboarding: Partner with recruiting to hire strong Customer Engineers and own the onboarding experience for new team members. Ensure new hires become productive within expected ramp timelines. Account Director partnership: Serve as the management counterpart to Account Director leadership for your pod. Resolve cross-functional fricti

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role: As a Manager of Startups Applied AI Architects at Anthropic, you will drive adoption of frontier AI by leading a team of technical architects to help startups build AI-native products with the Claude Developer Platform. Your team is expected to win the trust of founders and engineers by supporting their technical ambitions from early product to scale. You'll bring your own builder credibility and startup instincts to the role — setting the vision for what great technical partnership looks like in the startup segment, developing a high-performing team, and personally carrying relationships with Anthropic's most strategic early-stage accounts. This is a role for a proven technical go-to-market leader who knows how to build teams that move at startup speed, earn the trust of deeply technical buyers, and turn a scrappy early engagement into a lasting technical partnership. You'll define the playbooks for nurturing and scaling new customers, set the bar for technical excellence, and grow the people — while staying close enough to the ground to know what's actually working. You will partner with sales leaders and work as one team to support your customers. Responsibilities: Lead, develop, and grow a team of Startups Applied AI Architects — setting a high bar for technical credibility, customer impact, and startup-paced execution Drive team performance through clear goal-setting, regular coaching, and a culture of continuous technical development Personally lead pre-sales engagements with high-priority startup accounts, from initial technical discovery through deployment and expansion, modeling what gr

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As the Solutions Consultant, Enterprise Team Manager at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Enterprise prospects. You will set the operating rhythm for complex pre-sales work, coach the team on discovery, solution design, demos, technical deal strategy, and partner closely with Sales, Product, Engineering, Customer Success, Account Management to deliver a cohesive customer experience. You will remain close to high-impact opportunities while scaling the team’s technical ownership financial fluency, and executive presence. This is a player-coach leadership role: you will improve how the team qualifies and advances complex opportunities, create repeatable practices and assets, and use customer insight to shape Ramp’s go-to-market and product priorities. What You'll Do Lead, coach, and develop a team of Enterprise Solutions Consultants; set clear expectations, provide regular feedback, and support career growth. Establish a high-quality operating cadence for pipeline reviews, deal str

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Job Description The New York Times' Marketing team is looking for a Manager, Event Campaign Production to be the operational engine of the event marketing campaign and production assets. You will oversee the daily creative workflow — from receiving direction from the Director to ensuring the Creative team delivers the right assets, on brief, on brand, and on time. They are the connective tissue between strategy and execution, translating campaign priorities into clear assignments and keeping every moving part accountable. This is a hybrid role based in our New York headquarters, reporting to the Director, Event Campaign Strategy and Production. You can typically expect to be in the office 3 days per week. About the Role You will be hands-on, someone who excels at process and clarity. As the Manager, Event Campaign Production, you do not attend external or client-facing partner meetings independently, but operate with authority within the production workflow. You will direct creative output, managing vendor relationships daily, and overseeing the project management infrastructure that keeps the campaign on track. Responsibilities: Be the primary daily point of direction for the Creative team — assigning work, setting task-level priorities, and reviewing output against the brief and brand standards. Translate campaign direction from the Director into clear, applicable briefs and assignments for the Creative team and external vendors. Build the

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role: As the manager of the Solutions Architect team within Applied AI Enterprise Tech at Anthropic, you will drive the adoption of frontier AI in partnership with the rest of the go to market organization. Our Enterprise Tech customers are some of the world's most sophisticated technology companies, deploying AI at the core of their products and operations.. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety. You will be responsible for leading and growing the pre-sales team that partners with account executives to help those companies understand and deploy Anthropic’s products, including Claude for Enterprise, Claude Code, and the API. This will include leveraging your technical skills and consultative sales experience to hire great people, establish processes for the team to scale, and represent Anthropic directly at strategic customer engagements. Responsibilities: Hire, manage, and guide a team of pre-sales Solutions Architects by providing both technical guidance and career development. Set goals for your team in collaboration with sales and other parts of the organization that establish baseline expectations for performance. Act as a technical sponsor for high-value strategic customers and advise them on their overall AI adoption strategies or use case scoping and POC execution. Partner closely with Enterprise Tech sales leadership to identify new strategies to drive adoption of Anthropic products across customer use

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes with industry leading products and platforms developed through an AI-Driven Software Development Life Cycle. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT Redwood Software delivers powerful automation solutions that simplify and accelerate critical business and IT processes for some of the world’s largest enterprises. The Redwood Automation Platform streamlines complex business workflows and operations, reduces manual effort, ensures compliance, and accelerates business outcomes through intelligent, cloud-native automation. As Software Development Manager, Redwood Automation Platform, you will lead multiple development teams and you’ll report to the Head of Engineering for Redwood’s core product platform at our Toronto based Engineering hub. You’ll help to shape the technical strategy, scale engineering operations, and lead an engineering team building and evolving our SaaS-based business process automation platform that serves as the foundation for multiple Redwood products, solutions, and services. This is a high-impact role, requiring strong tec

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is seeking a Manager, Clinical Budgets and Contracts to assist in the financial oversight of Axsome-sponsored clinical trials. Primary responsibilities include developing and negotiating site budgets and supporting clinical trial accruals, site payments, and financial reporting. Candidates are expected to have strong knowledge of clinical trials and an understanding of clinical trial site and vendor contracting. The role will work closely with the Finance, Legal and Clinical teams. This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles. Job Responsibilities and Duties include, but are not limited to, the following: Lead, in conjunction with the study team, the development of clinical trial site budgets Build and perform QC of finalized site budget templates in the site payment system

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Manager, Engineering – R&D Needham, MA (Onsite) We build products people genuinely love. As R&D Manager on the Ninja team in Needham, MA, you'll lead a small group of engineers through the full arc of product development, from first principles to production-ready hardware, while helping each person on your team grow into their best work. What you'll do Lead, hire, and develop a team of engineers across design studies, CAD execution, prototyping, and design verification Own designs end-to-end: drive fast iteration, apply sound engineering judgment, and hold the bar on quality, cost, and manufacturability Continuously optimize designs for DFM, materials, cost efficiency, and consumer value Collaborate with Product Development teams in the UK and China, and with cross-functional partners, to get great ideas across the finish line What you bring B.S. or M.S. in Mechanic

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion. What You'll Do Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays) Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet compan

About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about, helping grow businesses and the communities that support them. To further this mission, we’re looking for an experienced paid media operator to join our Consumer Marketing team at a pivotal time for DoorDash Ads and paid co-marketing. The Cx Ads Paid team plans, launches and measures paid media campaigns with brand and CPG partners, working alongside Ads Integrated Marketing, Sales, Partnerships and our agency partners. The team is growing, and this person will help shape how paid marketing operates as it scales. About the Role We’re looking for a strategic, decisive paid marketing leader to own Co-Marketing Paid Media strategy and operations in the US as it pertains to supporting Co-Marketing Merchant priorities. This role will support +20 strategic campaigns across $XXM covering CPG, Restaurant, and New Vertical industries. You will set the operating model, make the decisions that keep the campaign on track against launch timing, ROAS performance, and advertisers commitments. You will be the voice of Paid in cross-functional forums, arriving with data, a clear point of view and a recommendation, and you will lead agency and platform partners as the single accountable owner. This is your opportunity to influence and own a Paid marketing function as a lead, touching channel decision making and strategy with Director + visibility. You’re excited about this opportunity because you will… Own the end to end paid marketing operations, from intake and planning through launch, in-flight management and recap Make independent decisions on campaign operations and bring a clear recommendation to cross-functional discussion: For example channel mix, creative, and optimization strategies. Problem Solving: When there are unknowns, be the central driver to a

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. Why This Role Exists The Manager of Customer Engineering leads the CE organization in their region and ensures customers experience a smooth, consistent and value-focused journey from onboarding to renewal. They manage a team of Customer Engineers and Scaled Customer Engineers responsible for activation, technical configuration, workflow guidance, adoption coaching, and proactive portfolio health management. This leader brings strong implementation and project management expertise into the post-sales o