Merchant Operations Associate Jobs

About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line. This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed. About the Role As a Regional Merchant Lead (Outside Sales Representative) , you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… Have a passion for SMB businesses and the restaurant industry Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements Excel in a transactional deal cycle and closing new business within days Use creative strategies in sales processes and prospect outreach Share on-t

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you! About the Role This role is the day-to-day backbone of the region's workforce. You'll support your manager on coverage across every site — flagging gaps early and stepping in to close them. Training and compliance, though, are yours to own: you run it, keep it current, and make sure every worker's records stay accurate and audit-ready at all times. You’re excited about this opportunity because you will… Create an Impact: Own day-to-day scheduling across every site in the region Monitor and manage our flexible staffing platforms — filling coverage gaps and keeping the workforce pool running smoothly Onboard and train new workers joining the temporary staffing network Keep training and onboarding records accurate and up to date, and run regular check-ins so the team is always ready Help make sure every site stays staffed, every shift — stepping in personally, including as a runner between sites and merchant locations Contribute feedback and ideas that strengthen processes, product experiences, and regional reliability. Identify where training is missing and create new content to close the gap Team Collaboration: Be the first call for your manager — flagging coverage or compliance issues before they turn into bigger problems Mentor and provide day-to-day guidance to your teammates and the temporary and contract workforce Build positive, trusted relationships with merchants and local partners Communication: Represent the program with professionalism in every interaction Keep your manager in the loop on coverage and training status, clearly and proactively Share on-the-ground observations that help improve the service and strengthen community adoption We’re excited about you because…

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you! About the Role This role is the day-to-day backbone of the region's workforce. You'll support your manager on coverage across every site — flagging gaps early and stepping in to close them. Training and compliance, though, are yours to own: you run it, keep it current, and make sure every worker's records stay accurate and audit-ready at all times. You’re excited about this opportunity because you will… Create an Impact: Own day-to-day scheduling across every site in the region Monitor and manage our flexible staffing platforms — filling coverage gaps and keeping the workforce pool running smoothly Onboard and train new workers joining the temporary staffing network Keep training and onboarding records accurate and up to date, and run regular check-ins so the team is always ready Help make sure every site stays staffed, every shift — stepping in personally, including as a runner between sites and merchant locations Contribute feedback and ideas that strengthen processes, product experiences, and regional reliability. Identify where training is missing and create new content to close the gap Team Collaboration: Be the first call for your manager — flagging coverage or compliance issues before they turn into bigger problems Mentor and provide day-to-day guidance to your teammates and the temporary and contract workforce Build positive, trusted relationships with merchants and local partners Communication: Represent the program with professionalism in every interaction Keep your manager in the loop on coverage and training status, clearly and proactively Share on-the-ground observations that help improve the service and strengthen community adoption We’re excited about you because…

About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line. This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed. About the Role As a Regional Merchant Lead (Outside Sales Representative) , you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… Have a passion for SMB businesses and the restaurant industry Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements Excel in a transactional deal cycle and closing new business within days Use creative strategies in sales processes and prospect outreach Share on-t

About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line. This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed. About the Role As a Regional Merchant Lead (Outside Sales Representative) , you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… Have a passion for SMB businesses and the restaurant industry Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements Excel in a transactional deal cycle and closing new business within days Use creative strategies in sales processes and prospect outreach Share on-t

About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line. This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed. About the Role As a Regional Merchant Lead (Outside Sales Representative) , you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… Have a passion for SMB businesses and the restaurant industry Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements Excel in a transactional deal cycle and closing new business within days Use creative strategies in sales processes and prospect outreach Share on-t

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you detail-oriented and enjoy working with data? Do you like solving problems and collaborating across teams? If so, we’d love to hear from you! Role background Our Merchant Services and Compliance Operations teams ensure Wolt meets regulatory requirements across all markets. As part of this, we’re strengthening our KYC/KYB processes to support scalable and compliant operations. As a Merchant Compliance Administrator, you’ll review merchant information and make sure everything is accurate, complete, and compliant. This role is Greek-speaking, based in Budapest, Hungary, and works closely with our in-market teams. We offer flexibility - the position is available full time, part-time (20 or 30 hours per week) and is also suitable for students, with a minimum commitment of 20 working hours per week. What you’ll be doing Review and validate merchant-submitted KYC/KYB documents (e.g. ID, business details) Check for accuracy and completeness based on internal guidelines Flag missing or incorrect information for follow-up Call merchants directly in Greek to clarify details, resolve discrepancies, or request missing documentation Use internal tools to manage and track tasks Support quality checks and maintain high data accuracy Collaborate with Operations, Compl

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you detail-oriented and enjoy working with data? Do you like solving problems and collaborating across teams? If so, we’d love to hear from you! Role background Our Merchant Services and Compliance Operations teams ensure Wolt meets regulatory requirements across all markets. As part of this, we’re strengthening our KYC/KYB processes to support scalable and compliant operations. As a Merchant Compliance Administrator, you’ll review merchant information and make sure everything is accurate, complete, and compliant. This role is German-speaking, based in Budapest, Hungary, and works closely with our in-market teams. We offer flexibility - the position is available full time, part-time (20 or 30 hours per week) and is also suitable for students, with a minimum commitment of 20 working hours per week. What you’ll be doing Review and validate merchant-submitted KYC/KYB documents (e.g. ID, business details) Check for accuracy and completeness based on internal guidelines Flag missing or incorrect information for follow-up Call merchants directly in German to clarify details, resolve discrepancies, or request missing documentation Use internal tools to manage and track tasks Support quality checks and maintain high data accuracy Collaborate with Operations, Com

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Role intr o We are on a mission to build the biggest local commerce company in Europe, and restaurants are its core. When people think of our brands, they usually think "weekend dinner treat". As a Restaurant Growth Manager, your job is to change that: get more of our customers' food spend onto Wolt and Deliveroo by making sure the restaurants people actually want are on our platform, and by opening up the occasions we don't yet win (breakfast, lunch, late night, weekend groups, family meals). You'll own a growth pillar end to end, from sizing the opportunity in the data, to designing the test, to scaling what works across markets. This is a highly analytical, highly commercial role, and it sits at the seam between Consumer and Merchant, so you'll spend as much time on which brands we have, what's on their menus and how they're priced as you do on the app itself. Reporting to the Director of EMEA Restaurant Growth, you'll join a three-pod team within the EMEA Consumer org. Our remit spans both Wolt and Deliveroo across EMEA, so you'll be building things that have to work in very different markets at very different stages, and you'll partner daily with Product, Analytics, CRM, Pricing, and local market teams on both sides of the house. What you'll be doing Ow

About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line. This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed. About the Role As a Regional Merchant Lead (Outside Sales Representative) , you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… Have a passion for SMB businesses and the restaurant industry Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements Excel in a transactional deal cycle and closing new business within days Use creative strategies in sales processes and prospect outreach Share on-t

About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line. This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed. About the Role As a Regional Merchant Lead (Outside Sales Representative) , you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… Have a passion for SMB businesses and the restaurant industry Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements Excel in a transactional deal cycle and closing new business within days Use creative strategies in sales processes and prospect outreach Share on-t

About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line. This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed. About the Role As a Regional Merchant Lead (Outside Sales Representative) , you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… Have a passion for SMB businesses and the restaurant industry Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements Excel in a transactional deal cycle and closing new business within days Use creative strategies in sales processes and prospect outreach Share on-t

About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line. This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed. About the Role As a Regional Merchant Lead (Outside Sales Representative) , you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… Have a passion for SMB businesses and the restaurant industry Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements Excel in a transactional deal cycle and closing new business within days Use creative strategies in sales processes and prospect outreach Share on-

About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line. This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed. About the Role As a Regional Merchant Lead (Outside Sales Representative) , you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… Have a passion for SMB businesses and the restaurant industry Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements Excel in a transactional deal cycle and closing new business within days Use creative strategies in sales processes and prospect outreach Share on-t

About the Role: We are seeking an experienced Risk Management professional to lead and strengthen the organisation's Operational Risk and Outsourcing Risk Management framework. The role will be responsible for identifying, assessing, monitoring, and mitigating operational and third-party risks across payment products, merchant acquiring, cross-border payments, and outsourced business operations. The incumbent will work closely with business, operations, compliance, technology, audit, and leadership teams to ensure adherence to regulatory requirements, network guidelines, and internal risk policies. Key Responsibilities Operational Risk Management: Develop, implement, and enhance the Operational Risk Management (ORM) framework, including Risk and Control Self-Assessments (RCSAs), across the organisation. Identify, assess, monitor, and mitigate operational risks arising from payment operations, merchant onboarding, transaction processing, and customer servicing. Drive corrective action plans arising from RCSA findings and control gaps. Monitor Key Risk Indicators (KRIs), operational losses, incidents, and control effectiveness. Lead root cause analysis and remediation for operational risk events. Own SOP and policy lifecycle management — including drafting, versioning, and periodic review — for all operational risk policies and procedures. Outsourcing Risk Management: Manage end-to-end outsourcing risk governance for third-party vendors involved in KYC verification, PAN validation, customer onboarding, payment processing, and other critical functions. Maintain and operate a vendor categorisation framework (IT/Non-IT, critical/non-critical outsourcing) and ensure risk assessments are calibrated to vendor tier and exposure. Ensure compliance with RBI Outsourcing Guidelines, PA Master Directions 2025, and all applicable regulatory requirements. Conduct vendor due diligence, risk assessments, performance reviews, and periodic audits. Monitor SLA adherence, control ef