Merchant Operations Associate Jobs

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. About the team Ads and Promotions powers the advertising marketplace across DoorDash, Wolt and Deliveroo: sponsored placements, in-app promotions and offsite campaigns that connect merchants and brands with the right consumer, at the right moment. Brand Ads and Promotion teams build products to enable our brands and merchants to create ads in self-serve and programmatic manner. This will include owning the full funnel of advertising products from advertiser onboarding, programmatic campaign management, and end to end measurement suite of products for our brands and merchants to grow their business on our platforms. About the role Deliveroo is looking for a Senior Engineering Manager of Brand Ads and Promotions, to guide the development of world class ad products and solutions. This role will require you to build products utilising distributed backend systems as well as front-end systems to enable our advertisers seamlessly advertise on our platform. You will lead, guide and mentor software engineers, ML engineers, and software managers. This role is based in our London office with a hybrid setup, typically 3 days in the office, and will act as a single threaded leader for our EMEA Ads or

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you'll have the opportunity to help build one of our newest business areas at a fun, fast-scaling global company. As part of the DoorDash team, we're building a global logistics platform that can deliver almost anything in your city within minutes. Today, our products are used by 55+ million registered users who order from 200,000+ restaurants and retail stores across 30+ countries. As we continue to expand in Greece, we’re looking for a Sales Specialist to help grow a new business line from the ground up. This is a hands-on hunter role : you’ll identify high-potential restaurant and retail partners, build your own pipeline, run negotiations independently, and close new partnerships. You’ll spend significant time meeting prospective partners in the field, while working closely with internal teams to make sure each partnership is set up for a successful launch. What you’ll be doing Own the full new-business sales cycle: identify prospects, create opportunities, pitch the value proposition, negotiate terms, and close deals. Build and manage your own pipeline of restaurant and retail merchants across Greece. Proactively source new leads through outbound outreach, market mapping, referrals, and in-person meetings. Meet decision-makers regularly an

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in Madrid. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Account Manager, Enterprise As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in Paris. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Account Manager Our Account Managers are encouraged to challenge each other and sharpen ideas as a team, because winning is more important than ego. In this role, you’ll get your energy by working on a wide portfolio of account

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Optimization Data Analyst We are looking for a Data Analyst to join our Optimization Data Analytics team. The ideal candidate is someone who is able to approach and understand complex problems in a structured manner, while converting the results into a compelling and actionable story for internal or external stakeholders, like our merchants. This role will split focus equally between supporting our top customers, and working on automation and scaling projects, leveraging technical skills to enhance team efficiency and support self-service analytics for the Account Management organization. Whether you come from the payments space or not, we need you to be an independent and enthusiastic thinker who is curious about how the payments ecosystem works and how that fits in with global commerce. What you’ll do Framework Development: Collaborate with cross-functional data teams to develop scalable and reusable frameworks for evaluating large datasets on pressing business questions. Data Analysis: Determine the necessary data required to solve a wide variety of business problems; extract required data, draw conclusions, and provide recommendations. Whether it’s providing insights to our key products or facilitating new experiments with our merchants, you’ll be driving new initiatives to help Adyen grow 20x. Be a Subject Matter Expert: Act as

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you'll have the opportunity to help build one of our newest business areas at a fun, fast-scaling global company. As part of the DoorDash team, we're building a global logistics platform that can deliver almost anything in your city within minutes. Today, our products are used by 55+ million registered users who order from 200,000+ restaurants and retail stores across 30+ countries. As we continue to expand in Greece, we’re looking for a Sales Specialist to help grow a new business line from the ground up. This is a hands-on hunter role : you’ll identify high-potential restaurant and retail partners, build your own pipeline, run negotiations independently, and close new partnerships. You’ll spend significant time meeting prospective partners in the field, while working closely with internal teams to make sure each partnership is set up for a successful launch. What you’ll be doing Own the full new-business sales cycle: identify prospects, create opportunities, pitch the value proposition, negotiate terms, and close deals. Build and manage your own pipeline of restaurant and retail merchants across Greece. Proactively source new leads through outbound outreach, market mapping, referrals, and in-person meetings. Meet decision-makers regularly an

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Sales Team Sales at Adyen is captured with one phrase: we sell the best to the best. You will have the opportunity to work alongside world-class salespeople and boost your career by being trained through our Adyen Sales Academy. You'll work with world-class merchants, technology, and colleagues while selling the best to the best. At Adyen, our sales teams take initiatives, allowing them to make an impact from day one and we highly encourage working as a team because winning is more important than ego. Adyen is the place where sales mavericks can take flight. Being able to tell stories is fundamental to how we operate. Our team is fantastic storytellers when speaking to prospective and current clients to foster excitement about our product and strengthen customer relations. We are looking for a sales manager who will succeed aboard the Adyen rocket ship and take our current successful momentum to the next level of growth through the acquisition of new (Enterprise) merchants. Sounds exciting? Keep reading! What You’ll Do: Own the sales cycle with our largest merchants - from the prospecting stage to closing deals; Creatively drive innovation for merchants in retail, digital, platforms, and financial services; Become an expert in selling Adyen's world class financial solutions; Partner with technology lead

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager - Data, Machine Learning and GenAI Platform 20 years of payments data is a powerful asset. But only combined with the proper platform and solid processes, it can release its full potential. That’s why the Big Data, Machine Learning and GenAI platforms, within the Application Intelligence portfolio, are key for Adyen’s success. Platform Engineering builds Adyen’s internal developer platform as a Product, enabling our internal developers to autonomously build, run and maintain secure, scalable, and reliable applications with high speed and quality. Our data platform supports the creation and evolution of different data products ( e.g. Machine Learning models, GenAI apps, data pipeline, insights dashboards), impacting both merchants and key internal processes. The platform is currently serving 600+ active users including Data Engineers, Machine Learning Scientists, Applied AI Engineers or Data Analysts. All of them use data as their main asset, at the same time they all have different needs. As a Senior Product Manager, you will directly interact with this group to understand their user journeys and identify and prioritize opportunities for the platform to improve. Your goal is to bring the data developer experience (DevEx) to the next level, setting every user persona for success while keeping

Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. InMobi InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Overview of the Role: Search changed how we found information. Social changed how we discovered. Intelligent agents are the next shift...and perhaps the biggest one yet. Instead of searching for products, consumers will have an intelligent shopping agent that understands their taste, their context, and what they're in the mood for. It won't just recommend products — it will show them on you, in your home, and in your life, before y

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About PX at Adyen Adyen PX (Product Experience) organization consists of a group of Full-Stack builders who own the end-to-end product discovery and execution from Research, Design, to Content perspective. We are at the forefront of building the future of payments, a rapidly changing industry. We approach projects as an opportunity to exceed our customers’ expectations - designing the right experiences, at the right time, the right way. We ensure that Adyen stays a leader and disruptor in the global payments industry by bringing the customers (whether shopper or business) into the center of our product and business decision making. About the team and role Adyen is looking for an experienced Manager, Product Experience (PX) to join our international PX team, with members located in Amsterdam and Chicago, . In this role, you'll build and lead a team of 8 full-stack PX professionals who own the end-to-end solution discovery and execution from research, design, to content. Your primary focus will be one of our merchants' core JTBDs: "Setting Up Business." Your team's purpose is to accelerate the customer journey to realized value, guiding merchants from contract signature to their first transaction. As the PX Manager, you will define and execute the experience strategy across a wide range of domains that enable c

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Enterprise Sales Manager, Platforms As an Enterprise Sales Manager focused on Adyen’s Platform business (e.g. Lightspeed, Eposnow, Fresha, Mews, Qonto, Pennylane, Doctolib, etc.), you will drive new revenue by building and expanding strategic reseller, channel, and platform partnerships. You will leverage Adyen’s global financial technology platform to empower enterprise-level platforms, marketplaces, and software providers to embed payments and financial services at scale. This role will focus on net-new customer acquisition. You bring experience selling complex platform solutions, navigating long sales cycles, and developing high-impact partner ecosystems. You will open new doors, build strategic alliances, and influence how platforms integrate, commercialize, and scale with Adyen. What You’ll Do Own the full enterprise sales cycle from strategic prospecting through deal closure for merchants across Germany, Austria, and Switzerland. Identify, prioritize, and unlock high-value enterprise opportunities through focused, selective pipeline building. Build trusted relationships with C-level and senior decision-makers, and develop multi-threaded engagement across buyer groups. Lead complex commercial conversations by clearly articulating Adyen’s value across payments, financial technology, and broader business outcomes. Navigate long s

About the Team DoorDash's Legal Team has built a reputation within the company for our collaborative approach to counseling, always with a bias for action. We are a diverse group of lawyers with a shared passion for providing creative and excellent service to our business partners. We go above and beyond to help accelerate and protect the business, and above all else, we value each other as teammates. We're looking for a team player who can work across the legal team and the broader company. Join us! About the Role DoorDash is hiring an experienced Corporate Counsel to join our dynamic legal team at an exciting time for our expanding business. You will join the Cybersecurity Legal team and serve as a strategic legal advisor on cybersecurity matters while helping develop and execute DoorDash's legal strategy for cybercrime investigations and enforcement. You'll have a broad range of responsibilities and will own projects that drive an immediate impact. You'll advise on significant cybersecurity matters, including security initiatives, incident response, and evolving legal and regulatory requirements. You’ll also help investigate bad actors targeting DoorDash and develop legal strategies to disrupt their activities and pursue appropriate enforcement actions. This is a unique opportunity to work at the intersection of cybersecurity legal, digital investigations, and programmatic enforcement. You'll help DoorDash navigate security issues, provide legal advice on security matters, and create programmatic enforcement strategies to protect DoorDash, its customers, merchants, and partners. You're excited about this opportunity because you will… Serve as a strategic legal advisor on cybersecurity risks, programs, technologies, incidents, and evolving legal and regulatory requirements. Lead the legal response to cybersecurity incidents and investigations, including advising on response strategy, legal obligations, and communications. Develop legal strategies to investigate, d

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role You will join the Recon and Reporting team, which owns our post-transaction systems: the platform responsible for reconciling money, tracing the end-to-end flow of funds, and meeting our tax and regulatory reporting obligations to merchants, customers, and authorities worldwide. Reconciliation and financial reporting are essential to running a payments business, and given our transaction volume, this role has direct, measurable impact on financial accuracy and trust. As a Senior Analyst on the team, you will independently own reconciliation and reporting workstreams end to end. You will be the subject matter expert who ensures the numbers tie out: reconciling card-network settlement and report files (Visa, Mastercard, and equivalents), along with data from acquirers, processors, and banks, against our internal payment and ledger data. You will translate ambiguous reconciliation and reporting needs into concrete metrics, controls, and automated solutions, drive discrepancies to root cause and resolution, and directly influence the team's roadmap and the priorities of

About the Team DoorDash’s Public Policy & Social Impact Team advocates for legislation that supports the health of our business and empowers our community of Dashers, local business partners, and consumers. Through our advocacy on cutting-edge public policy issues and the programs that we develop, we are shaping the future of local economies. This unique team combines direct engagement with policymakers at all levels of government, advocacy campaigns, policy research and analysis, and programs to promote equity, safety, and sustainability. About the Role DoorDash is hiring a proven Public Policy leader to support government relations in California and lead government relations and public engagement efforts across the U.S. Southwest, including Arizona, Nevada, and New Mexico. This role will drive public engagement campaigns across the Southwest while building and maintaining strong, positive relationships with key stakeholders throughout the region. Based in Sacramento, you will serve as a key leader on our regional Policy team, working closely with partners across Public Affairs, Communications, Legal, and other business functions. At DoorDash, excellence in Government Relations means that… When our government relations stakeholders are considering public policies that could impact DoorDash and the lives and livelihoods of Dashers, merchants, and consumers, we are early, active, and influential participants in the policy debate. We are at the table and impactful because we are active, credible, reliable, and ethical leaders. Our stakeholders understand and appreciate that DoorDash is a trusted partner and is committed to bringing positive change to the communities we serve. The commitments we make and the relationships we build are real. We’ve proactively identified policy priorities, emerging threats, and opportunities and are actively advancing favorable policy solutions while also investing time and resources into developing real and long-term relationships w

About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Designer at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day. You'll work shoulder-to-shoulder with Engineering and Product Management, dig into the data, and use LLM-powered tools alongside traditional design tools. If the LLM powered tools don’t exist yet, you build them. About the Role We’re looking for a Staff Product Designer to join our Support Design team and shape how we as a product and brand show up for our customers, dashers, and merchants when they are looking to us for help. We design the system and experiences across the full support journey, from proactively preventing issues from happening to delivering exceptional quality support that drives loyalty. Our scope spans immersive, multi-modal mobile experiences (order tracking, self-help, chatbot and voice ai) to operationally critical internal tooling and infrastructure (case management, agent training, performance, automation). You will report to the head design for Customer Experience and Integrity, working alongside designers focused on support experience, support tooling, fraud, trust, safety, and compliance. We operate in a hybrid model with 1-2 days per week in our New York City office. You’re excited about this opportunity because you will… Define projects with a clear point of view on what to build, writing briefs that synthesize business and customer inputs into roadmap milestones; balance customer needs, business goals, and feasibility to shape what your team builds and why Bring clarity to ambiguous, cross-team problems and turn them into actiona