Merchant Ops Analyst Jobs

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you excited about shaping the future of how people shop, and ready to take ownership of a portfolio that drives real commercial impact? At Wolt, we are looking for a Sales Manager who combines strong commercial thinking with the drive to build a market-leading portfolio of merchant partners. Wolt's mission is to make cities better places to live through technology. Since 2014, we have expanded to 30 countries and serve more than 40 million users. From restaurants to retail and Wolt Market, we are building the everything app that brings the best of your city straight to your door. In Norway, we are live in 58 cities and are continuing to grow. To strengthen our restaurant and retail selection across the country, we are now looking for a Sales Manager to join our Sales team. In this role, you will become an expert in your own assigned area - geographically and/or functionally - managing a pipeline of small to medium retail and restaurant partners. You will apply strong commercial thinking to identify the right partners across verticals, and use your communication, negotiation and presentation skills to show the value Wolt can bring to the industry and to merchants. You will also take on strategic sales projects, working closely with stakeholders acro

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing Your role will be to build up our restaurant and retail portfolio in new and existing cities, by managing a pipeline of partners to target, nurture and close. This requires a good understanding of how to prioritise what merchants to target across different verticals, as well as strong communication and negotiation skills to get merchants to sign up to Wolt. Day-to-day in this role you’ll: Identify and target potential restaurant and retail SMB partners that will give our customers market leading breadth

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our Account Management teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Key Account Manager, you’ll be the strategic architect of growth for Slovakia’s most iconic key brands. You are not just managing accounts; you are raising the bar on operational excellence and commercial quality Woltwide . This role requires a data-savvy mindset to uncover performance drivers and a creative approach to leveraging complex relationships that unlock unconventional value for both Wolt and our Partners. What you’ll be doing As a Key Account Manager, you’ll be the primary point of contact for Slovakia’s largest key accounts. You’ll work across multiple layers of each organisation – from central decision-makers to regional managers and local venues – with a focus on long-term growth and operational excellence. You’ll plan and execute advanced promotional campaigns, lead commercial negotiations, and use data to optimize every aspect of partner performance. In addition to managing y

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced and strategic account manager with a true ‘service first’ mindset who is based in Kraków or in the surrounding area ? Does a varied and challenging role in one of Europe’s fastest-growing companies interest you? If so, then we’d love to chat! What you’ll be doing We’re looking for an Account Manager who is passionate about building strong partnerships and delivering great service. You are commercially aware and enjoy identifying opportunities to support partner growth through data, insights, and collaboration. You feel comfortable having business-oriented conversations and approaching topics such as campaigns, investments, and growth opportunities in a collaborative way. At the same time, you’re a team player who enjoys contributing and values a hands-on, supportive environment. Day-to-day in this role you’ll be: Supporting partners in leveraging marketing and growth solutions to help maximize their business potential on the platform. Working closely with the marketing team to plan and execute campaigns together with restaurant partners. Preparing regular business reviews (monthly and quarterly), sharing performance insights, identifying opportunities, and building joint growth plans. Analysing operational and commercial metrics to ide

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt ist im August 2020 als Land Nr. 23 offiziell in Deutschland an den Start gegangen! Was in Berlin mit der Gastronomie begann, hat sich rasant zu einer umfassenden Plattform für den lokalen Handel entwickelt. Mittlerweile vernetzen wir zehntausende Kunden nicht nur mit großartigem Essen, sondern bringen den gesamten Einzelhandel direkt an die Haustür – von Lebensmitteln und Drogerieartikeln bis hin zu Non-Food-Sortimenten. Da wir den täglichen Bedarf unserer Kunden immer ganzheitlicher abbilden, freuen wir uns sehr, nun den nächsten Schritt zu gehen: Wir erweitern unsere Aktivitäten im Retail-Segment massiv und suchen Partner, die mit uns gemeinsam den Standard für modernen Quick-Commerce definieren wollen! Deine Hauptaufgaben bei Wolt Identifikation & Akquise: Du bist verantwortlich für das Sourcing der besten Retail-Partner der Stadt. Dein Ziel ist es, Supermärkte und erstklassige Non-Food-Venues im Raum Hamburg zu gewinnen und diese zu optimalen Konditionen auf die Wolt-Plattform zu bringen. Pipeline-Management: Du steuerst deine Sales-Pipeline eigenständig und baust belastbare Netzwerke zu Inhaber:innen sowie Geschäftsleiter:innen im Einzelhandel auf. Überzeugende Präsentation: Du positionierst Wolt als führende E-Commerce-Lösung. Dabei hörst du p

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing As a Partnership Specialist, you’ll be responsible for identifying, negotiating, and closing partnerships with retailers. You’ll build strong pipelines, manage relationships, and collaborate closely with cross-functional teams to ensure long-term partner success. Day-to-day in this role you’ll: Explore and prospect the market to uncover untapped opportunities Identify potential partnerships and initiate engagement with retailers aligned with Wolt’s vision Manage your pipeline of prospects systematically and e

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-(--sticky-padding-top)" data-turn-id="f92394a5-57e4-4d3f-8c5e-2d1233dda7f6" data-turn-id-container="f92394a5-57e4-4d3f-8c5e-2d1233dda7f6" data-testid="conversation-turn-5" data-turn="user"> *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:c176969d-52a3-4b91-b1ff-714314f83603-3" data-turn-id-container="request-WEB:c176969d-52a3-4b91-b1ff-714314f83603-3" data-testid="conversation-turn-6" data-turn="assistant"> Wolt ist im August 2020 in Deutschland gestartet und hat zunächst Kund:innen in Berlin mit großartigen lokalen Restaurants verbunden. Seitdem haben wir uns zu einer führenden Plattform für lokalen Handel entwickelt – und bringen heute alles von Lebensmitteln und Drogerieartikeln über Blumen und Home-&-Living-Produkte bis hin zu Unterhaltungselektronik direkt an die Haustür unserer Kund:innen. Jetzt ist ein besonders spannender Zeitpunkt, Teil unseres Retail-Teams zu werden. Wolt wächst in Deutschland rasant und ar

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing We are looking for a highly motivated and data driven Account Manager to join our growing team. As an Account Manager you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams. Day-to-day in this role you’ll: Partner growth - drive the commercial growth of existing retail partners; Portfolio management - oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt; Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results; Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities; Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance. Our humble expectations 2-3 years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus; Ana

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Who We Are Global Marts builds the technology behind DoorDash's own grocery and retail operations across DashMart, Wolt Market, and Deliveroo Hop. Our systems decide what products our stores stock, how much inventory to purchase, which vendors to source from, how warehouses execute orders, and what prices customers see. We build everything from forecasting and replenishment systems to vendor management, warehouse execution, labor scheduling, space optimization, and pricing. Our in-house forecasting platform has replaced third-party solutions and now powers production globally. This isn't a traditional CRUD backend environment. Much of our work involves designing new systems that solve complex operational problems at global scale. What You'll Do As a Senior Backend Engineer, you'll work primarily with Go or Kotlin and take end-to-end ownership of production systems and complex technical initiatives. You'll: Design, build, and operate backend systems that support inventory, purchasing, warehouse operations, pricing, and fulfillment. Own technical solutions from problem definition and design through implementation, deployment, monitoring, and production operation. Work on data-heavy systems where software engineering meets forecasting, optimization, and

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced sales professional passionate about acquiring new partnerships and expanding into new territories? Do you enjoy building robust networks with restaurant and retail store owners? If this resonates with you, we have an incredible opportunity for you! As Wolt continues its impressive growth in Kazakhstan since entering in 2019, we are seeking a dynamic Sales Manager to spearhead expansion and development of our restaurant and retail portfolio in Shymkent city. The ideal candidate is an ambitious, self-motivated salesperson, driven by surpassing sales targets and continuous personal development. Your outgoing and communicative personality should enable you to connect effortlessly with diverse individuals, forging enduring relationships. What you’ll be doing Day-to-day in this role , you’ll: Explore and prospect the market to discover untapped opportunities. Identify potential partnerships and initiate engagement with restaurants and retailers that align with Wolt's vision. Manage the pipeline of potential partnerships systematically. Understand venue performance to set profitable business terms and negotiate partnership terms. Collaborate closely with all relevant departments demonstrating exceptional communication skills. Our humble expec

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing We are looking for a highly motivated and data driven Partner Success Specialist to join our growing team. As an Partner Success Specialist , you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams. Day-to-day in this role you’ll: Partner growth - drive the commercial growth of existing partners; Portfolio management - oversee a portfolio of restaurants partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt; Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results; Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities; Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance. Our humble expectations 2-3 years of experience in account development, sales; experience in e-commerce or marketplace is a

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing Wolt has been growing rapidly in Poland ever since we entered the market in 2018. We’re now in 25 cities and continue to expand fast - with even more exciting growth ahead. As we strengthen our presence in northern Poland, we’re looking for an experienced and driven Sales Manager based in Gdańsk, Gdynia or Sopot to take the lead in driving restaurant and retail acquisition and growth in the region. This is a key commercial role, where you’ll not only drive new partnerships with top-tier Merchants

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Senior Sales Regional Enterprise Manager At Wolt, we create technology that brings local communities, merchants and customers closer together. What started with restaurant delivery has grown into a broader local commerce platform, helping customers discover and access more of what their cities have to offer. As our Retail business continues to grow, we’re looking for a Senior Sales Regional Enterprise Manager to expand our selection of high-value regional retail partners. You’ll join our Sales team and take ownership of some of the most important regional acquisition opportunities across priority retail verticals, helping shape what customers can find on Wolt in their cities. This role can be based in Berlin, Cologne, Frankfurt, Hamburg or Munich . What you’ll be doing In this role, you’ll own the acquisition and development of high-value regional Enterprise retail partners in Germany, from identifying and engaging the right prospects through commercial negotiations, signing and initial rollout. You’ll combine strong commercial execution with a strategic view on which partners can have the greatest impact on Wolt’s selection, coverage and long-term growth. Day-to-day in this role you’ll: Own the end-to-end sales cycle for regional Enterprise retail opportuni

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Account Manager you’ll manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers. What you’ll be doing Day-to-day in this role you’ll: Develop and foster partner relationships with your portfolio of key accounts Conduct quarterly business reviews with partners to deepen relationships, review performance, and develop forward-looking strategies Determine the needs and wants of merchants, p

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing Managing the onboarding process for new merchants joining the platform Supporting merchants during their first days of operation to ensure a smooth launch experience Providing guidance on menu setup, operational readiness, and platform best practices Advising merchants on ways to improve quality, customer experience, and order volume Monitoring merchant performance and supporting them in achieving operational and business goals Supporting the launch of new areas and contributing to market expansion projects Acting as the main point of contact for onboarding-related questions and operational support Collaborating cross-functionally with Commercial, Merchant Services, Operations, and Support teams Identifying opportunities to improve onboarding processes and merchant experience Ensuring merchants are fully equipped to succeed and grow on the platform Our humble expectations Experience in customer service or another people-facing business role Recent graduates with strong communication skills and a proactive mindset are welcome to apply Communication and training skills Tech-savvy and comfortable learning new tools and systems Solution-oriented mindset with good problem-solving skills Coordinating and multitasking abilities Comfortable work