Merchant Ops Analyst Jobs

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Account Manager you’ll be trusted with a portfolio of nationally recognized brands, each with ambitious goals, multi-layered decision-making structures, and large operational footprints. You’ll be responsible for unlocking their full potential on Wolt by building strong relationships, running sophisticated campaigns, and making data-driven decisions that drive both growth and profitability. What you’ll be doing As an Account Manager, you’ll be the primary point of contact for a number of large enterprise accounts. You’

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. What you’ll do As a Sub Customer Onboarding Team Lead, based in Madrid, you will lead a team that is in charge of performing KYC & CDD checks on our customer base from across the globe. You will guide the team to ensure we are adhering to our compliance standards, meeting our SLA’s while providing an excellent customer experience. Our teams work closely with our commercial, compliance and product teams while collaborating with some of the world’s biggest companies in order to ensure compliance with rules and regulations. You will become a part of our growth in improving customer onboarding experience as well as scaling Adyen to the next level. Your team is extremely customer-focused, highly motivated, and thrives on shared success . You will be part of a global team with diverse backgrounds and skill sets. You will lead the team that is responsible for the Know Your Customer (KYC) process during the onboarding of new platforms to ensure it is done efficiently and complying with all regulations. You will evaluate performance through metrics, track team progress and success, and present results to Senior Leadership while being ultimately responsible for all decision-making regarding your team. You will coach, mentor, and manage members of the team and give direct feedback You will manage capacity planning , i

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing Wolt has been growing rapidly in Poland ever since we entered the market in 2018. We’re now in 26 cities and continue to expand fast - with even more exciting growth ahead. As we strengthen our presence in Poland, we’re looking for an experienced and driven Sales Manager based in the Silesia Area (Katowice, Chorzów, Bytom) to take the lead in driving restaurant and retail acquisition and growth in the region. This is a key commercial role, where you’ll not only drive new partnerships with top-tier

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we’re building the future of retail — and our Enterprise Supermarkets team plays a critical role in shaping how the largest retail chains operate and grow on our platform. We are looking for a Retail Development Specialist to join a senior team managing Wolt’s most strategic supermarket partnerships in Israel. This is not a traditional sales role — it is a highly operational, analytical, and partner-facing position focused on driving performance, improving processes, and leading strategic retail partnerships end-to-end. In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership. What you’ll be doing In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership. Day-to-day in this role you’ll: Own the end-to-end managem

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you commercially minded, great at building relationships, and excited by helping businesses grow? Do you enjoy combining account development, data, and a hands-on approach to make a real impact? If so, we’d love to chat! What you’ll be doing We’re looking for someone who is passionate about developing strong partnerships and identifying opportunities for growth. You might come from account management, trade marketing, business development, sales, hospitality, restaurant operations, or another commercially focused role where you’ve worked closely with customers or partners and had an impact on business performance. You don’t necessarily need to come from a traditional Account Management background. Perhaps you’ve managed a restaurant or worked in hospitality, where you were responsible for operations, commercial results, customer experience, or revenue growth. Or maybe you’ve already managed a portfolio of clients or partners, identifying opportunities, upselling, and helping them grow their business. What matters most is that you bring strong ownership, commercial thinking, relationship-building skills, and curiosity . You’ll own and develop a portfolio of small and medium-sized local restaurant partners in Almaty , working closely with indepen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Financial Risk Analyst As a Senior Financial Risk Analyst located in Chicago, you will be part of a team of high-performing professionals that evaluates and manages financial risk (i.e. chargebacks) arising from a portfolio of enterprise merchants, as well as assessing the risk of new products. As a member of our team, you will help us scale and innovate our financial risk management framework and processes. You will be working closely with the Commercial, Product and Legal teams while collaborating with some of the biggest merchants processing on the Adyen platform, all with one overarching goal: limiting Adyen’s exposure to credit losses. Our team is highly motivated, extremely innovative, and thrives on shared success. As we operate globally, our team is part of an international team with diverse backgrounds and skill sets. Our ideal new team member has a proven track record of solving problems, is a great communicator with an affinity for technology and a passion for finance. What you’ll be doing You will work closely with our very diverse merchant portfolio, to assess and analyze their business model and financial health, and provide clear and concise credit risk advice to the Adyen credit risk committee. You will drive continuous improvement of our risk management framework, including policies, tools a

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we strive to provide the best possible experience for both our customers and merchant partners. We are looking for a Merchant Onboarding Associate to support the successful launch and growth of new merchants on the platform. In this role, you will be responsible for guiding merchants through their onboarding journey, ensuring operational readiness, and supporting them during their first days of live operations. You will work closely with merchants to help improve quality, increase order performance, and ensure they are set up for long-term success on the platform. What you’ll be doing Managing the onboarding process for new merchants joining the platform Supporting merchants during their first days of operation to ensure a smooth launch experience Guiding menu setup, operational readiness, and platform best practices Advising merchants on ways to improve quality, customer experience, and order volume Monitoring merchant performance and supporting them in achieving operational and business goals Supporting the launch of new areas and contributing to market expansion projects Acting as the main point of contact for onboarding-related questions and operational support Collaborating cross-functionally with Commercial, Merchant Services, Operations, and

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we’re all about great partnerships – and that starts with great people. We’re now looking for a Senior Account Manager to take on one of the most strategically important roles within our Danish restaurant team. If you’re commercially sharp, analytically strong, and motivated by solving complex challenges in close collaboration with your partners, this could be the role for you. In this role, you’ll be trusted with a portfolio of nationally recognized brands, each with ambitious goals, multi-layered decision-making structures, and large operational footprints. You’ll be responsible for unlocking their full potential on Wolt by building strong relationships, running sophisticated campaigns, and making data-driven decisions that drive both growth and profitability. You’ll join a team of 10 Account Managers who support and challenge each other every day. We celebrate wins, share learnings, and enjoy solving problems together – whether that’s out in the field with a partner or over a coffee at the office. If you enjoy taking ownership and being part of a humble yet ambitious team, we think you’ll feel right at home. But don’t just take our word for it – see for yourself what your future colleagues say about working at Wolt here . What you’ll be doi

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing As the Sales Manager, you’ll be responsible for identifying, negotiating, and closing partnerships with restaurants and retailers. You’ll build strong pipelines, manage relationships, and collaborate closely with cross-functional teams to ensure long-term partner success. Day-to-day in this role you’ll: Explore and prospect the market to uncover untapped opportunities Identify potential partnerships and initiate engagement with restaurants and retailers aligned with Wolt’s vision Manage your pipeline of prosp

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing Wolt has been growing rapidly in Poland ever since we entered the market in 2018. We’re now in 26 cities and continue to expand fast - with even more exciting growth ahead. As we strengthen our presence in Poland, we’re looking for an experienced and driven Sales Manager based in Warsaw to take the lead in driving restaurant and retail acquisition and growth in the region. This is a key commercial role, where you’ll not only drive new partnerships with top-tier Merchants but also shape Wolt’

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Sales Specialist As a Sales Specialist you are part of Wolt’s SMB team in a given market. This role is a great opportunity for an entrepreneurial person to enter a hands-on role, being one of the first employees on the ground. In this role, you will also be working closely with your Restaurant/Retail Development Manager to ensure that restaurants and retail partners are supported throughout their on-boarding stages, as well as with our marketing and operations teams to help our partners be successful. Wolt is growing rapidly and you will be an integral part of this growth story by expanding to several cities in your market and getting more people to experience the benefits with Wolt. Below follows a brief description of selected tasks and some focus areas for the role: Establish New Partnerships Identify potential partnerships and contact partners that are a great fit for Wolt Build relationships with identified partners and their owners Design, develop and implement a sales strategy aligned to our partnerships Conduct negotiations with partners regarding partnership terms Taking care for a given region and venue portfolio

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. As a Staff Mobile Engineer in Global Retail, you'll shape how customers discover, browse, and buy retail products - apparel, beauty, electronics, auto parts and more - across Wolt, DoorDash and Deliveroo. Retail is a large growth opportunity for the business, and our mission is to be the most trusted and magical way to shop the brands and local stores customers love. You'll play a key role in making that real on mobile - from product discovery through to shopping experience in the apps millions of people use every day. You’ll join an evolving area where we are replacing and improving parts of the existing consumer apps, owning specific retail journeys within large-scale B2C applications. This means working in a complex environment where multiple teams own different parts of the same app, and where strong technical judgment is needed to create consistency, quality and speed across teams. This role is primarily iOS-focused, but combined iOS + Android experience is a strong plus. What you'll be doing Leading complex cross-team initiatives through design, implementation, launch, and operational ownership, partnering with product, design, and business stakeholders to deliver measurable impact. Driving and implementing native iOS and Android initiatives wit

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Om rollen Vi udvider vores forretning i Danmark og leder efter en Sales Manager til at joine vores erfarne salgsteam i København. Som Sales Manager får du en central rolle i at vækste Wolt i Danmark – ved at onboarde nye restaurant- og retailpartnere til vores platform. Du ejer hele salgsprocessen fra første kontakt til underskrevet aftale og bliver en vigtig del af vores fortsatte ekspansion. Du kontakter potentielle partnere via telefon og mail for at booke møder – og besøger dem derefter personligt for at præsentere Wolt og skabe stærke relationer. Dine ansvarsområder Eje og drive din egen portefølje af potentielle samarbejdspartnere, som du systematisk kontakter og følger op på Booke og afholde møder med restauranter og retailpartnere (fx kiosker, bagerier, convenience og blomsterbutikker) Arbejde ud fra København og på tværs af hele Sjælland for at udbygge Wolts tilstedeværelse i alle vores byer Planlægge dit arbejde effektivt – og være villig til at tage 1–2 overnatninger om måneden, når det giver mening for at dække dit område bedst muligt Forhandle kommercielle vilkår og sikre en grundig overlevering til vores Partner Onboarding Team Samarbejde med resten af salgsteamet om at forbedre salgsmetoder og dele best practices Træffe solide forretningsbeslu

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing As Sales Associate, you will manage the full sales funnel from first contact through to closing deals and ensuring a smooth handover to the onboarding team. You’ll primarily work on the phone, contacting restaurants and retail stores across Slovenia , and will receive training and coaching to grow your skills. Day-to-day in this role you’ll: Manage a portfolio of leads and execute systematic outreach Book and run meetings to acquire new restaurants and retail stores onto Wolt’s platform Negotiate commercial t

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Retail Development Manager you’ll support and develop retail partners, ensuring they are set up for success on the Wolt platform. You will play a key role in driving growth, improving performance, and strengthening relationships with our partners. What you’ll be doing Day-to-day in this role you’ll: Train venues together with the Onboarding team, providing them with all the tools and information to start working as soon as possible Drive and manage month-over-month sales growth of current venues and improve performance