Merchant Support in Chicago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Technical Lead - Technical Support As a Technical Support Team Lead, you will lead a team that operates as a first point of contact for Adyen’s merchants across the globe. You will guide and develop the Technical Support team that works directly with merchants to help solve complex technical and operational questions. Day-to-day you will be working with multiple teams across Adyen, such as Operations, Engineering, Product, Account Management and Sales to provide white glove service and support. Our team is merchant-focused, highly motivated and thrives on our shared success. You will be part of an international team with diverse backgrounds and skill sets. With Adyen being a 24/7 business we operate throughout time zones using a follow the sun principle. Our extensive payments knowledge and technical skillset is our most valuable

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead - Quality Assurance, Support Excellence Quality Assurance is a vital leadership function within Customer Support, defining the operational standards for accurate, empathetic, and compliant merchant interactions. As our global footprint expands, Customer Support QA drives consistent quality across teams while establishing the strategy, vision, and operational frameworks necessary to elevate agent performance and merchant trust. Strategic AI integration is key to this transformation, moving QA from reactive audits to a continuous, AI-first model that scales across all support interactions. As the QA Team Lead for Customer Support, you will be part of our global Support Excellence organization, architect and execute an AI-first QA migration strategy from scratch, building evaluation models that directly improve core support metrics lik

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The role As part of our regional growth, we are looking for a strategic and experienced leader to serve as our Head of Customer Due Diligence, Americas. You will oversee a team of five people managers and a total of ± 45, spanning onboarding to ongoing reviews, and will play a pivotal role in evolving the CDD function across the region. You will work closely with internal stakeholders - Compliance, Commercial, Product, and Legal - and external stakeholders, including merchants and regulators, to ensure Adyen delivers a risk-aware, efficient, and scalable onboarding and review experience. This role is perfect for a builder, someone excited to drive change management, shape strategy, and create scalable processes as we continue to grow in the Americas. What you’ll do Team Leadership & Development Lead and coach a high-performing CDD

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Financial Risk Analyst As a Senior Financial Risk Analyst located in Chicago, you will be part of a team of high-performing professionals that evaluates and manages financial risk (i.e. chargebacks) arising from a portfolio of enterprise merchants, as well as assessing the risk of new products. As a member of our team, you will help us scale and innovate our financial risk management framework and processes. You will be working closely with the Commercial, Product and Legal teams while collaborating with some of the biggest merchants processing on the Adyen platform, all with one overarching goal: limiting Adyen’s exposure to credit losses. Our team is highly motivated, extremely innovative, and thrives on shared success. As we operate globally, our team is part of an international team with diverse backgrounds and skill se

About the Team The DoorDash Mid-Market Grocery team manages the strategic vision, acquisition, and growth of the largest regional grocery partnerships across North America. About the Role The Grocery Partnerships Associate will support DoorDash’s efforts to acquire, grow, and deepen partnerships with grocers and CPG brands across the industry. As digital grocery continues to expand, DoorDash is investing to become a leading partner to the sector. Reporting to a Grocery Partnerships Manager, you will help drive strategic partner initiatives and support the growth of key merchant relationships. This role requires flexibility across remote work, in-office collaboration, and travel to meet with merchant partners. You’re excited about this opportunity because you will… Steer the development, adoption and scaling of new business opportunities Develop long-term business plans alongside our partners for their multi-channel customer strategies Maintain pitch decks and sales content to help create new business opportunities Build product testing and roll-outs on the ground with grocery and cross-functional team members Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses We’re excited about you because… You’re Impact Motivated -- You have a natural desire to improve the overall business You’re Curious -- You love digging into low levels of detail to extract insights You’re Strategic -- You love to find the win-win in

About the Team You'll be joining a small, high-leverage Account Management team inside DoorDash's Commerce Platform organization. We work directly with strategic merchant partners - operators running multi-location businesses across the US - and we're the team responsible for making them successful. The work is high-touch, data-driven, and deeply cross-functional. We sit at the intersection of operations, product, sales, and engineering, and we're equally accountable for revenue outcomes, product feedback, and customer health. About the Role This is a generalist account management role for someone who wants to operate as more than a relationship manager. You'll own a portfolio of strategic merchants, run their cadence end-to-end, build the strategic playbook that grows their business with us, and represent their voice inside DoorDash. You'll be on calls with founders one hour, pulling data to back up a recommendation the next, and writing a product brief the hour after. The merchant base is sophisticated and the bar is high - we're hiring for someone who can show up and partner with multi-location operators on day one. You’re excited about this opportunity because you will… Own a portfolio of strategic merchant accounts. Run weekly and biweekly cadences. Build trust quickly. Become the operator your merchants pick up the phone for. Drive measurable revenue growth for your portfolio through specific, contextualized recommendations - promotions, marketing campaigns, channel opt

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Job Overview We are looking for a Senior Product Experience Designer for our Chicago office, with a strong knack for interface design to join our team, focusing on In-Person Payments (IPP) and Localized Payment Teams. In this role, you will bridge complex backend mechanics and hardware constraints with intuitive, beautifully crafted user interfaces across terminal screens, mobile SDKs, and regional checkout flows across the globe. Key Responsibilities Own Complex Experience Logic: Take ownership of the end-to-end user journeys connecting in-person touchpoints (Payment terminals, SoftPOS (Tap to Pay, mobile SDKs) and regional checkout adaptations across EMEA, LATAM, APAC, and North America. Translate complex underlying payment mechanics into clear, intuitive product experiences. Interface Design Mastery & UI Craft: Lead with a strong eye f

Crypto.com is one of the world’s largest cryptocurrency and financial services platforms, founded in 2016 and serving customers across the globe. In the United States, Crypto.com operates a fully regulated derivatives business through Crypto.com | Derivatives North America (formerly the North American Derivatives Exchange, or Nadex) — a U.S. Commodity Futures Trading Commission (CFTC)-regulated Designated Contract Market and Derivatives Clearing Organization headquartered in Chicago — together with its affiliated Futures Commission Merchant (FCM), Foris DAX FCM LLC. This structure gives Crypto.com control over the full U.S. futures stack — exchange, clearing house, and broker — a regulated footprint that is rare among crypto-native firms. It places the business at the forefront of prediction markets, one of the fastest-growing and most talked-about areas in finance today, where customers can trade on the outcomes of real-world events. This is a high-growth, high-visibility business — and the Treasury function sits right at the center of it, safeguarding customer funds and ensuring the liquidity that keeps these markets running. Role Overview Reporting to the North America Treasurer / Head of Treasury, the Senior Treasury Analyst supports treasury-related activities for the FCM and Nadex entities, with a primary focus on cash and liquidity management. The position is critical to ensuring continuous compliance with National Futures Association (NFA) and CFTC regulator

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Optimization Data Analyst We are looking for a Senior Optimization Data Analyst to take a defining role in how Adyen drives payment performance for its most complex merchants. As a senior member of the Performance Optimization team, you will bring the full breadth of payment optimization expertise expected at this level, across authentication, authorization, and cost, while going deeper in risk, fraud, and ML-driven decisioning than any other role on the team. You will combine hands-on technical capability with recognized domain expertise in risk to lead the team's most complex merchant engagements, shape PO's analytical methodology, and accelerate the adoption of Adyen's optimization capabilities across the merchant portfolio. This role sits at the intersection of technical depth and commercial impact. You will work directly with larg

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Payments As a Staff Engineer in the Payments organization, you will act as a trusted advisor and shape the future of how businesses and shoppers interact with Adyen's payment platform. Operating at the intersection of mobile technology, point-of-sale systems, and backend services, you will drive the technical direction for our Terminal and Mobile experiences. This is a highly hands-on technical leadership role. You will architect unified shopper journeys, solve complex challenges across the payments ecosystem, and multiply the impact of the teams around you. By driving technical decisions through ambiguity and establishing foundational architecture, you will lead the evolution of Adyen's next generation of payment experiences. What you'll do Build the next generation of payment experiences: Help Adyen evolve bey

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Role Summary The Security Shift Supervisor leads shift operations, managing assigned security officers, access control, crowd management, and real-time incident response across the public concourses, retail levels, and transit-connected zones. Operating in a high-volume public retail environment, the Shift Supervisor maintains a visible protective presence, enforces tenant safety guidelines, supports life-safety compliance, and coordinates shift coverage to ensure a safe, welcoming experience for visitors and merchants alike. About the Location Located in the heart of the Loop, this high-profile 275,000+ SF multi-level urban shopping center serves as a premier downtown retail, dining, and entertainment destination.

About the Team: DoorDash for Business is an exciting new arm of the DoorDash platform, focusing on providing meals solutions to companies. We're building and scaling new ways to delight our corporate customers, by leveraging the DoorDash platform and focusing on the white-glove experience. The LiveOps team is specifically focused on proactively solving client blockers with as little disruption to our clients day to day as possible. About the Role: As a LOS (LiveOps) team member, you will execute on various standard operating procedures, utilizing internal tools to provide best in class support to our Customers, Merchants, and Dashers on high value Catering orders. Your work will keep a pulse on new and upcoming support operations as you work to improve and incubate new initiatives within DoorDash for Business. You're excited about this opportunity because you will… Anticipate customer needs and resolve issues before they arise, ensuring seamless experiences that build trust and loyalty. Collaborate with teams to identify opportunities for process optimization Leverage your skills to tackle new and diverse challenges. Work cross functionally with different departments within DoorDash for Business. Your responsibilities as part of your scope include but are not limited to: Triage customer support issues to assess urgency and assign prioritization. Ability to utilize internal and external tools to complete SOP requirements. Proactively contact Customers, Merchants, a

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Adyen is looking for full-time Kotlin Engineers to help us develop our in-person payments solution. We have a large and varied fleet of payment terminals and payment SDKs in the field, which we are continuously improving by adding new features and payment methods. Kotlin development plays a vital role in this effort, as your code will be deployed across our various solutions using Kotlin Multiplatform. What you’ll do As a Kotlin Engineer you will work on solutions for our payment terminals and payment SDKs featuring many capabilities, such as: Accepting payments using credit cards and debit cards, Apple Pay or Google Pay on mobile phones or accepting payments through QR codes Building and maintaining payment features for global merchants Integration with a variety of cash registers using state of the art standards You will be working on devel

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About PX at Adyen Adyen PX (Product Experience) organization consists of a group of Full-Stack builders who own the end-to-end product discovery and execution from Research, Design, to Content perspective. We are at the forefront of building the future of payments, a rapidly changing industry. We approach projects as an opportunity to exceed our customers’ expectations - designing the right experiences, at the right time, the right way. We ensure that Adyen stays a leader and disruptor in the global payments industry by bringing the customers (whether shopper or business) into the center of our product and business decision making. About the team and role Adyen is looking for an experienced Manager, Product Experience (PX) to join our international PX team, with members located in Amsterdam and Chicago, . In this role, you'l

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity We’re looking for an enthusiastic, self-driven Engineering Manager to lead the Personalize Intelligence team. You will lead the team that develops and owns the machine-learning behind Adyen Checkout optimization: our real-time, decision engine that helps merchants to increase their shopper conversion rate to boost seamless checkout experience. It is also the cornerstone of Adyen Uplift, a powerful AI product suite to optimize holistically for conversion, fraud and cost that is used by many of Adyen’s customers today. As an Engineering Manager, you will build, mentor, and coach a diverse and talented team of machine learning scientists and data engineers. You should be comfortable streamlining the team's engineering operations, refining product requirements together with product and merchants and encouraging effective col