About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are looking for an experienced Campaign Manager who will manage end-to-end growth campaign execution and will analyze campaign performance, run experiments, optimize engagement/conversion, and work with cross-functional teams to ensure smooth and timely execution. Requirements: ●2+ years of hands-on experience in Growth Operations, preferably in a consumer tech or fintech environment, with strong campaign execution expertise. ● Strong proficiency in Clevertap, AI tools such as ChatGPT, Claude, and Gemini to improve operational efficiency, automate workflows, and enhance campaign processes. ●Manage end-to-end execution of cashback, CLM, push, and banner campaigns, including CleverTap setup, segmentation, targeting, scheduling, and QC. ●Collaborate with Growth, CLM, Marketing, Design, Promo, and Tech teams for seamless execution and timely resolution of dependencies. ● Analyze campaign performance, drive experimentation and optimization, and identify opportunities to improve engagement and conversion. ●Demonstrate strong ownership, analytical thinking, problem-solving, communication, and execution skills, with the ability to work independently. Why join us? A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ m
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About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Purpose The Corporate Development team drives the company's long-term growth and strategic evolution. As a Senior Corporate Development team member, you will own the end-to-end inorganic growth roadmap — from scouting and originating deals through evaluation, execution, and handoff to integration. You will bring deep, hands-on experience from the venture capital ecosystem and act as a primary connector between external market opportunities and internal executive leadership. Key Responsibilities 1. Strategy & Market Intelligence • Partner with senior executives to define and refine the company's inorganic growth roadmap • Run continuous macroeconomic and industry research to surface emerging trends, market disruptions, and high-fit targets • Track market developments, precedent transactions, and comparable companies • Own and maintain a proactive pipeline of acquisition, investment, and partnership targets 2. Deal Scouting & Sourcing • Actively scout and originate deals across the VC ecosystem — founders, venture funds, growth investors, and strategic networks • Build and deepen relationships with VCs, investment bankers, PE firms, and target company leadership • Screen inbound and outbound opportunities against corporate strategic criteria with clear go/no-go judgment • Develop sharp strategic rationale and business cases for C-suite and Board review 3. Deal Management • Own the deal book: prioritization, stage tracking, stakeholder alignment, and decision cadence • Coordinate due diligence and manage data rooms on live transactions • Orchestrate internal cross-functional teams (Legal, Finance, Tax, HR
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Summary Own sourcing and growth of Insurance business within the Lending portfolio. Build and lead a team of Field Sales Executives (FSEs) to drive acquisition, conversions, and sustained insurance volume. Key Responsibilities -Source and grow Insurance business for the Lending team through field and partner channels -Hire, onboard, coach, and manage FSEs to hit sourcing and conversion targets -Set daily/weekly plans, track pipeline, and drive productivity across the team -Build and maintain relationships with customers, partners, and internal Lending stakeholders -Ensure process compliance, quality of leads, and accurate reporting -Identify market opportunities and share ground-level insights with leadership -Meet individual and team targets for insurance sourcing and business growth Requirements -Proven experience in insurance / lending / financial services sales or sourcing -Prior people-management or team-lead experience preferred (hiring and managing FSEs/field teams is a plus) -Strong field sales, negotiation, and relationship-building skills -Comfortable with targets, reporting, and working in a fast-paced lending environment -Willingness to travel as needed for sourcing and team oversight Education: Must have completed his graduation Why join us 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360-degree feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If yo
About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role- KEY RESPONSIBILITIES Business Insights & Growth - Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle. - Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction. - Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations. Customer & Lifecycle Analytics - Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions. - Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users. - Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections. Campaign Efficacy & Attribution - Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue. - Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions. - Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment. - Analyse A/B tests and control-group experiments to isolate true incrementality. Metrics, Dashboards & Models - Build and track key business metrics, dashboards, performance frameworks and analytical models to monitor growth against AOP. - Own metric definitions and data integrity; maintain a single source of truth across teams. - Develop forecasting and scenario models for GMV, revenue and user base to suppo
About Us Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. Job Summary We are looking for a CST Associate (Individual Contributor) to join our Customer Experience team within the CST Travel business. Ideal candidates come from hotel / hospitality customer support — front office, guest relations, reservations, hotel contact centre, or hotel OTA support — and can deliver calm, clear service across phone, email, chat, and social. Key Responsibilities Customer Experience Deliver exceptional service across phone, email, chat, and social channelsHandle customer queries and complex cases with empathy, clarity, and closureEscalate thoughtfully when needed and follow through to resolutionSpot recurring issues and share feedback with leads / stakeholdersUse CRM and customer-service tools effectively to document and resolve cases Day-to-day operations Meet quality, productivity, and SLA expectations for the queue you ownFollow SOPs / playbooks and flag gaps that slow the team downCollaborate with internal partners (as guided) to unblock customer issuesStay updated on process changes and apply them accurately Travel platform support (trainable) Support booking and post-booking journeys on our travel platform (with training)Learn and apply processes for modifications, cancellations, refunds, and related checksWork confidently with CRM and travel ops tools used by the CST team Qualifications (must-have) 1–3 years of hands-on customer support / guest service experienceBackground preferred from hotels or hospitality (front office, reservations, guest relations, hotel contact centre, hotel OTA / travel-hotel support, or similar)Strong communication, problem-solving, and ownership as an indivi
About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Purpose The Finance & Reporting Manager will support the CFO in building and managing Paytm Europe's core finance function, with responsibility for financial accounting, statutory and regulatory reporting, tax, treasury, and management information. This is a hands-on role requiring strong ownership and the ability to operate effectively in a lean, regulated, and fast-growing business. Key Responsibilities Accounting & Financial Reporting -Manage the end-to-end accounting cycle, including general ledger, accounts payable and receivable, fixed assets, accruals, provisions, and balance sheet reconciliations -Review accounting entries and reconciliations to ensure the accuracy, completeness, and integrity of the Company's financial records -Manage monthly, quarterly, and annual close processes, ensuring accurate and timely completion -Prepare and review financial statements under Lux GAAP and support Group reporting under IFRS, where applicable -Oversee the work of the external fiduciaire and other accounting service providers, including preparation of statutory accounts and supporting schedules Regulatory Reporting & Financial Controls -Coordinate Finance-owned regulatory and prudential reporting to the CSSF and other relevant authorities, including own-funds and applicable financial returns -Support the Finance aspects of safeguarding and related reporting and controls concerning client funds, working closely with the Payments Finance & Reconciliation Manager and relevant control functions -Develop, implement, and maintain financial policies, controls, and procedures appropriate to a regulated Payment Institution
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources About the role: This role will be responsible for supporting the implementation of a broad range of reward practices and compliance policies for the organization. This role is a key subject matter expert of the Compensation and Benefits functions locally; the role provides local insights, consultation, and advice to Human Resources Business Partners and senior business leaders as required. key responsibilities in order of importance and specify the approximate amount of time, e.g. in % related to the typical business cycle). Expectations/ Requirements: 1. Compensation Benchmarking: Ensure external competitiveness of internal salary ranges by benchmarking against comparators. 2. Conducts and analyses survey results to assist in comparing compensation and benefits plans. 3. Participates in the development of compensation and benefits policy. 4. Managing the Employee Stock Option plan. 5. Annual planning, forecasting, and budgeting exercises for all direct costs for employees (salary and benefits, annual increments, incentives, rewards, and awards programs). 6. Annual Salary review exercise and administration of compensation review process cycle; off-cycle pay adjustments. 7. Monitors compensation trends within the organization and
About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are looking for an experienced Talent Acquisition professional to join our team in Bangalore. The ideal candidate should have strong hands-on experience in Business and Sales hiring and be capable of managing end-to-end recruitment across multiple levels and locations. The role requires a data-driven and AI-enabled approach to recruitment, with the ability to leverage AI tools and emerging technologies to improve sourcing, candidate screening, market mapping, talent intelligence, recruitment productivity, and overall hiring effectiveness. Key Responsibilities: * Manage the end-to-end recruitment process for Business and Sales roles, from sourcing to offer closure and onboarding. * Partner closely with business and hiring managers to understand manpower requirements and develop effective hiring strategies. * Source and attract candidates through Naukri, LinkedIn, employee referrals, job portals, and other sourcing channels. * Handle high-volume, bulk, and niche hiring requirements while ensuring quality and timely closures. * Conduct initial screening and assess candidates based on experience, skills, compensation, location, and overall role fit. * Manage candidate engagement throughout the recruitment lifecycle and ensure a positive candidate experience. * Drive offer discussions, compensation negotiations, counter-offer management, and joining closure. * Ensure accurate and timely candidate and recruitment data management through the ATS/tracking tool. * Maintain recruitment MIS and track key hiring metrics such as TAT, closures, offer-to-join ratio, source effectiveness, and pipeline status. *
About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: A Talent Acquisition (TA) Intern supports the recruitment team by sourcing and screening candidates, coordinating interviews, and maintaining recruitment trackers. They assist with job postings, initial candidate communication, and documentation like offer letters and onboarding forms. The role also involves helping with employer branding activities and ensuring smooth coordination between candidates and hiring managers. Key Responsibilities ● Strong communication and interpersonal skills. ● Basic understanding of recruitment and hiring processes. ● Ability to source, screen, and identify relevant candidate profiles. ● Good candidate and stakeholder coordination skills. ● Proficiency in MS Excel, Google Sheets, and Microsoft Office. ● Strong organizational and time-management skills. ● High attention to detail and accuracy in maintaining recruitment documentation. ● Ability to maintain recruitment trackers and reports. ● Strong professional email writing and verbal communication skills. ● Ability to work in a fast-paced environment and manage multiple priorities. ● Positive attitude, willingness to learn, and adaptability. ● Knowledge of LinkedIn and job portals will be an added advantage. Skills & Qualifications: ● Strong communication and interpersonal skills. ● Basic understanding of recruitment and hiring processes. ● Ability to source, screen, and identify relevant candidate profiles. ● Good candidate and stakeholder coordination skills. ● Proficiency in MS Excel, Google Sheets, and Microsoft Office. ● Strong organizational and time-management skills. ● High attention to detail and accuracy in
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE 7. Support Collection officers in legal /Police issues/Collection Activities Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills 2. More than 5 years of relevant experience in Collections role 3. Demonstrated Success and achievement orientation 4. Excellent Communication Skills 5. Negotiations skills - strong bias for driving results in a High performance environment 6. Strong Relationship and Leadership skills a 7. Working Knowledge of Computers Education: Graduation/ Post Graduation preferred Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through t
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: The candidate will be responsible for handling the Employee Query coming on the helpdesk ticket system and have to ensure the ticket closures within specific TAT. Responsibilities: Knowledge of MS Office/Advanced MS Excel Good communications skills Email etiquettes Internal team coordination and data management Desired Candidate : Should be very prompt over email/calls A candidate with good communication skills is preferred Basic Excel knowledge is preferred. Verbal and written communication in English Duration: Should be available for 6 months of Internship Education: Must be pursuing Graduation or Post Graduation Why join us: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Key Responsibilities ● Conceptualizing and creating standout designs for social media, digital campaigns, websites, presentations, events, and offline collateral ● Turning marketing briefs into sharp, on-brief visual communication across formats ● Keeping a finger on the pulse of social trends, topical moments, and emerging visual styles before they're mainstream ● Partnering closely with marketing, content, social, and business teams to bring creative ideas to life ● Owning brand consistency and visual identity across every asset you touch ● Juggling multiple projects and priorities without dropping the ball on timelines or quality ● Staying curious about design trends, AI advancements, and what's next in creative tech Required skills and experience ● 4–5 years of graphic design experience, ideally from an agency or an in-house design/marketing team ● Solid grip on branding, typography, layout, colour theory, and visual storytelling ● Experience designing for both digital campaigns and offline/print communication ● Comfort with Figma, Canva, and presentation-design tools ● Real, hands-on experience with AI creative tools ● A strong portfolio of social-first design work that shows you understand platforms, not just aesthetics ● Sharp attention to detail, strong time management, and a cool head under fast-paced deadlines ● Great communication skills and the ability to collaborate across teams
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This team is part of the Merchant Lending vertical and caters to the Merchant loans section. They have the ownership of merchant cash advance sales. About the role: This is a B2C Sales role that requires a high level of people management, training, grooming the field sales executives and generating revenue, and driving P/L and growth for the assigned region. Expectations/ Requirements 1. Responsible for the MCA Sales in the city. 2. Manage an assigned geographic sales area to maximize sales target and meet corporate objectives. 3. Build and maintain relationships with key client personnel. 4. Manage Category leads from qualification to closure. 5. Ensure the team members are present in a market where sales & usage are done regularly. 6. Should have good networking capabilities and be willing to travel extensively throughout their specified areas. 7. Ensure monthly submissions and Disbursals numbers are being met. 8. New FSE hiring, training and handholding. 9. Ensure attrition is under control and Team is motivated/guided to perform better. Superpowers/ Skills that will help you succeed in this role 1. 5-10 years of relevant experience in Sales, Business Development and relationship building. 2. Ability to handle a team 3. Good communication skills 4. Good understanding of MS Office tools. 5. Growth Mindset 6. Willingness to experiment and improve continuously Education- Must have completed his graduation Why join us 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell op
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This team is part of the Merchant Lending vertical and caters to the Merchant loans section. They have the ownership of merchant cash advance sales. About the role: This is a B2C Sales role that requires a high level of people management, training, grooming the field sales executives and generating revenue, and driving P/L and growth for the assigned region. Expectations/ Requirements 1. Responsible for the MCA Sales in the city. 2. Manage an assigned geographic sales area to maximize sales target and meet corporate objectives. 3. Build and maintain relationships with key client personnel. 4. Manage Category leads from qualification to closure. 5. Ensure the team members are present in a market where sales & usage are done regularly. 6. Should have good networking capabilities and be willing to travel extensively throughout their specified areas. 7. Ensure monthly submissions and Disbursals numbers are being met. 8. New FSE hiring, training and handholding. 9. Ensure attrition is under control and Team is motivated/guided to perform better. Superpowers/ Skills that will help you succeed in this role 1. 5-10 years of relevant experience in Sales, Business Development and relationship building. 2. Ability to handle a team 3. Good communication skills 4. Good understanding of MS Office tools. 5. Growth Mindset 6. Willingness to experiment and improve continuously Education: Must have completed his graduation Why join us 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opp
About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. ABOUT THE ROLE Digital Gold & Silver is one of the fastest-scaling propositions in the Wealth portfolio. As Senior Business Analyst, you will own the numbers end to end from acquisition through retention, churn, revenue and GMV. This is not a reporting role: you will frame problems independently, find root causes, size opportunities, and convert them into growth recommendations that Marketing and Business teams act on. KEY RESPONSIBILITIES Business Insights & Growth • Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle. • Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction. • Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations. Customer & Lifecycle Analytics • Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions. • Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users. • Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections. Campaign Efficacy & Attribution • Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue. • Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions. • Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment. • Ana
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