Office Technology Administrator Jobs

This is a high-impact strategic role that serves as the voice of MongoDB's most important customers at the executive level. The Customer Advocate, Core Products will act as a trusted advisor to the Chief Product Officer, driving cross-functional alignment to ensure that customer feedback, escalations, and long-term success are deeply embedded in MongoDB's core product strategy. This role is critical to bridging the gap between our customers' most pressing challenges and the product roadmap. You will partner with product leadership, engineering, sales, and customer success to identify patterns in customer experience, surface strategic opportunities, and ensure MongoDB's core products continuously evolve to meet the needs of our highest-value customers and partners. You will operate with visibility and influence at the highest levels of the organization, serving as a strategic partner who elevates the customer's voice in executive decision-making and product development priorities. This role can be based out of any MongoDB U.S. office or remotely within the United States Role Responsibilities Serve as the primary strategic liaison between MongoDB's core product organization and its most important customers, ensuring their needs are heard, prioritized, acted upon, and ultimately addressed. Develop and execute a forward-looking customer advocacy strategy in collaboration with the CPO and senior product leadership Build and maintain deep relationships with executive stakeholders at strategic customer accounts, acting as their trusted partner and escalation point for core product concerns Drive an effective, structured process for customer engagement — from initial qualification and discovery through executive narrative development, action tracking, and closed-loop follow-up Partner closely with Product, Engineering, Sales, and Customer Success to surface high-signal customer feedback and translate it into actionable product insights and roadmap influence Lead preparation

GHX is seeking a Software Engineer with strong technical skills and growing experience in designing, developing, and delivering quality software solutions. You will join the Rules and Actions team and report to the Manager of Engineering. The team owns the rules engine at the core of the GHX Exchange platform. That engine evaluates routing and business rules against document events and runs the resulting actions, such as routing, notifications, and document processing, for healthcare supply chain transactions. The ideal candidate is proficient in Java and the J2EE/Spring stack, has exposure to AWS cloud services and event-driven systems, and is developing skills in CI/CD pipelines and software design patterns. What You'll Work On - Build and enhance features in the rules execution service. It consumes EventBus document events, runs the rule engine, and publishes outcomes such as route-found and no-route-found. - Implement rule types, specifications, and actions on the shared rules framework and Exchange extension libraries, following established patterns. - Support EventBus-driven rules, including MongoDB-backed rule definitions, event matching, and rule caching. - Contribute to Intelligent Business Rules (IBR) capabilities such as business-rule statistics and change-request persistence. - Develop and maintain rule actions for document handling and integrations, with guidance from senior engineers. Ship changes behind feature flags. - Write JUnit 5 and Mockito tests, and help with ongoing monolith decoupling and Java version migrations. Duties and Responsibilities - Design and implement scalable, secure, and maintainable software that aligns with business needs and is flexible, reusable, and efficient. - Translate ideas into clear, high-quality code under the guidance of senior engineers. - Contribute to technical design for features and stories. Document your work and follow IT control policies. - Work with your team and cross-functional

A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this knowledge and tools, the CSA-II will answer customer's questions, assist customers in using the functions of the system, and help them when they have problems in using or connecting to the system. Extensive collaborative troubleshooting and problem solving may be required at times. CSA-II will perform these activities with the help of guidelines to assure efficiency, reliability, and quality. The CSA-II works on problems of diverse scope where analysis of situations requires technical expertise and the use of logical diagnostic skills. Principle Duties and Responsibilities: Acts as a primary point of contact at GHX for its customers who reach out to GHX via telephone, email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information. Works cooperatively with other team members and departments to develop effective and timely solutions for customers. Utilizes Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions. Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems. Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues. Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues that cannot be resolved during live customer call. Provides assistance and mentorship to CSA-I analysts as needed. Coll

GHX is seeking a Software Engineer III with a proven track record in designing, developing, and delivering high-quality, scalable software solutions across the full stack. This role is responsible for the creation, implementation, and support of both existing and next-generation products used in the healthcare supply chain. The ideal candidate brings strong, modern Angular expertise (particularly Angular 17+), combined with solid Java and J2EE development experience, proficiency in AWS cloud services, and a firm command of CI/CD pipelines and software design patterns. Duties and Responsibilities Design and implement scalable, secure, and maintainable software solutions aligned with business needs, creating flexible and reusable components across the full stack . Build and modernize user-facing applications using modern Angular, TypeScript, and component-based front-end architecture . Lead technical design for complex features and initiatives, authoring clear technical documentation and ensuring adherence to IT control policies . Develop and support backend services and integrations using Java, AWS services, and database technologies . Collaborate with cross-functional teams to address technical dependencies and deliver high-quality products . Identify root causes of system challenges, analyze upstream and downstream impacts, and recommend practical, broad-reaching solutions . Follow best practices in development, testing, CI/CD, and Agile workflows, and build strong working relationships to influence technical decisions across teams . Maintain a deep understanding of system architecture, integrations, and data flows . Actively use AI-powered development tools to improve productivity and code quality . Required Qualifications 5 or more years of experience in software development with a BS Degree in Computer Science or equivalent professional experience . 4 or more years of expe

The Delivery Manager II role provides excellent customer service to both internal and external customers. This position will be responsible for the successful management of customer relationships that increase the overall utilization of GHX solutions and services, ensures customer retention and improved customer satisfaction levels for Managed Services. Additionally, the candidate must be an individual that has strong communication, analytical, problem-solving, planning, coordination, and leadership skills as well as the ability to develop and maintain strong business relationships. This position requires effective time management skills, a passion for customer service and performance excellence, attention to detail, and a high level of integrity and work ethic. Principle Duties and Responsibilities: Cultivates and maintains customer relationships to increase understanding and utilization of all Provider Managed Services products. Provide support via phone, email, and on site to customers and GHX coworkers for escalations and any related product issues. Monitor the predetermined quality metrics of a customer and implement resolutions if metrics are below acceptable levels. Escalate when needed. Proactively developing campaigns to re-engage customers and/or increase customer KPI’s. Lead implementation of managed services solutions for new customers and work closely with cross-functional teams to ensure successful project kickoff Effective time management of projects and meetings while adhering to deadlines. Create, develop, and use presentation materials for onsite or WebEx meetings with customers Mentor team members through daily tasks and refine processes and resource materials where areas of improvement have been identified. High level understanding of all other GHX services and customer activity of account health to aid in an increased adoption of GHX’s recommended practices. Work closely with the CSM and ESE team to ensure customer satisfaction and new pot

Callaway Golf is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the limits of innovation. We dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf enjoyable for everyone! Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission. Callaway Golf Europe is excited to offer a fantastic opportunity to join our Marketing team as a Fixed Term Junior Designer based at our Chessington head office . Work Arrangement: This position offers a flexible working environment, with a mix of home-based work and office days at our Chessington head office (minimum 3 days per week), in alignment with the team. Employment: 3 months Fixed Term The Fixed Term Junior Designer will join us on a full time, fixed term basis for 3 months , and in return you will receive a competitive salary between £27,000.00 - £30,000.00 per annum depending on experience, alongside a great range of benefits. About the Role As a Fixed Term Junior Designer , you will support the creation and delivery of engaging marketing materials that showcase our premium products and strengthen the Callaway Golf brand across Europe. You will design and artwork a variety of print and digital content, including retail and point-of-sale materials, advertising, social media assets, catalogues and event collateral. Working closely with teams across the business, you will adapt global creative for European markets and multiple langua

In this hands-on, individual contributor Technical Product Manager (TPM) role, the candidate will be responsible for driving successful product delivery that aligns with both customer needs and strategic business objectives. The candidate will be responsible for gaining a deep understanding of GHX products and the customer journey across supported ERP systems, ensuring seamless communication and simplified workflow for our customers. Acting as the critical link between engineering, customers, and business teams, the candidate will collaborate closely with Product Owners, Product Managers and end users to translate complex business requirements into clear, actionable tasks for engineering Principal duties and responsibilities: Assesses ERP opportunities and customer needs to develop business case and product roadmaps. Assists in translating business needs and customer feedback related to ERP integrations into clear product requirements, breaking them down into releases, epics, and user stories. Writes scenarios for user personas to describe instances of B2B market problems or situations that illustrate why a product requirement is necessary. Collaborate with engineering and cross-functional teams to ensure understanding of defined scope, levels of effort and release timing. Explore integration options with different ERP and MMIS systems, and work closely with both internal and external ERP business partners to ensure the proposed solution delivers an optimal customer experience between the GHX product and the ERP platform Work closely with engineering to ensure timely, high-quality integration delivery through regular checkpoints with development, customers, and business stakeholders. Identify and communicate risks, issues, and problems, proposing mitigation plans to overcome obstacles. Stay current with industry trends, ERP platform changes, and best practices in integration design and architecture Support business and customer success teams with product expertise a

The Managed Services Analyst II role delivers excellent customer service to both internal and external clients, assisting them with GHX products or services. This role supports administrative processes and tasks in support of team objectives. This position requires effective time management skills, thorough attention to detail, and a high level of integrity. Principle Duties and Responsibilities: Support accounts as the operational point of contact between customers and internal service delivery teams. Analyze dashboards compiling account health, service utilization, and operational metrics to report insights and support customers, aimed at improving their overall account health and experience. Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers when beneficial — while applying working knowledge of internal and external processes. Handle daily workflows to meet KPI and QA metrics; accurately document all work and customer interactions; identify and escalate repetitive issues, and resolve escalations as required. Proactively maintain and contribute to team reference materials. Train and mentor MSA I team members on customer communication and engagement standards. Support increased adoption of GHX's recommended practices through daily customer interactions. Required Skills: Ability to recognize problems, gather information, and escalate to leadership when necessary. Internet savvy and computer literacy with proficiency in Microsoft Office applications. Must be able to follow documented process and be detail oriented. Strong accountability and integrity due to sensitive nature of information. Strong customer support skills. Clear and effective verbal, written, and presentation skills. Ability to regularly meet or exceed KPI and QA standards. Ability to grow and adapt to changing guidelines or processes. Ability to prioritize, multitask, and carry out projects correctly in a timely manner.

The Executive Director, Product Management – Supply Chain Resiliency reports to the VP, Product Management and owns the full product development lifecycle and go-to-market execution for GHX's Supply Resiliency Platform — the cross-application layer spanning two use-case tracks: Procure-to-Pay (hospital) and Order-to-Cash (manufacturer/supplier) workflows. This is a build-and-commercialize role: the Executive Director owns the platform requirements, product launch, and forward-deployed pilot through general availability, driving pilot customer selection and execution, product requirements and roadmap, commercial packaging and pricing, and cross-functional GTM alignment across Engineering, forward-deployed teams, Sales, Marketing, Implementation, Professional Services, Customer Care and Finance. Areas of focus include, but are not solely limited to: pilot program design and stage-gate governance; product definition, roadmap execution, and technical alignment; commercial packaging, pricing, and profitability; competitive positioning; cross-functional consensus building; and executive/steering-committee reporting. WHY THIS ROLE MATTERS Healthcare supply chain resiliency is now a contested category: well-funded, AI-native challengers are selling point solutions directly to hospitals. This role is chartered to win that fight — turning GHX's two-sided network of 600+ connected providers and their suppliers into a resiliency platform that out-executes single-sided competitors on speed, breadth, and proven customer outcomes. The Executive Director owns that competitive outcome end to end, from platform definition through GA and beyond. KEY RESPONSIBILITIES Working with a broad group of stakeholders and partners — across GHX product pods, Forward-Deployed Engineering, current and prospective pilot customers, and the executive leadership team — the Executive Director develops and leads GHX Product Management execution for the Supply Res

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Tenable is looking for a Director, Channel Sales to lead our channel sales team across Asia Pacific and Japan (APJ). You'll own the region's indirect go-to-market strategy — growing and managing the partners (resellers and distributors) who help Tenable reach customers across a region that spans a diverse market. You'll manage and build a channel team and a partner network that can operate at that scale, while working closely with Sales, Marketing, Services, and Support to make sure partners are set up to sell, deploy, and support Tenable well in their local markets. Your Opportunity: Lead, hire, coach, and manage a team of channel sales professionals across APJ — helping each person grow their skills and their career. Own and execute Tenable's channel sales strategy for APJ: set clear KPIs, build repeatable playbooks, and raise the bar on channel sales best practice across the team. Grow the Tenable Assure Partner Program footprint across APJ — recruiting, enabling, and scaling resellers and distributors across the Bronze, Silver, Gold, and Platinum partner tiers. Partner with

GHX is seeking a Senior Software Engineer with a proven track record in designing, developing, and delivering high-quality, scalable software solutions across the full stack. This role is responsible for creating, implementing, and supporting both existing and next-generation products used in the healthcare supply chain. The ideal candidate brings strong, modern Angular expertise (particularly Angular 17+), plus Java and J2EE development experience, proficiency in AWS cloud services, and a firm command of CI/CD pipelines and software design patterns. Duties and Responsibilities Design and implement scalable, secure, maintainable software solutions aligned with business needs, creating flexible, reusable components across the full stack. Build and modernize user-facing applications using modern Angular, TypeScript, and component-based front-end architecture. Lead technical design for complex features and initiatives, authoring clear technical documentation and ensuring adherence to IT control policies. Develop and support back-end services and integrations using Java, AWS services, and database technologies, as needed. Collaborate with cross-functional teams to address technical dependencies and deliver high-quality products. Identify root causes of system challenges, analyze upstream and downstream impacts, and recommend practical, broad-reaching solutions. Promote best practices in development, testing, CI/CD, and Agile workflows, and build strong working relationships to influence technical decisions across teams. Mentor less experienced engineers across the team through pairing and code review. Maintain a deep understanding of system architecture, integrations, and data flows. Actively use AI-powered development tools to improve productivity and code quality. Required Qualifications 8 or more years of experience in software development with a BS Degree in Computer Science or equivalent professional experience. 5 or more years of experience developing modern web a

We are seeking a senior finance professional with a strategic mindset who thrives in a dynamic, private equity-backed business environment. This person will serve as a trusted financial advisor to the CEO and executive leadership team, providing analytical rigor and strategic insight to drive the company's highest-priority growth initiatives. Spanning corporate strategy, M&A, pricing, R&D investment, and new product commercialization, this role sits at the intersection of finance and corporate strategy in a modern SaaS company. The candidate must be a highly motivated self-starter who can independently frame complex problems, develop actionable recommendations, and communicate with conviction to senior stakeholders. Principal duties and responsibilities: Serve as the primary financial partner to the CEO on strategic initiatives, including market expansion, competitive positioning, and long-range planning Lead end-to-end M&A analysis: target screening, financial modeling, valuation (DCF, LBO, comparable company/transaction analysis), due diligence support, and post-close integration tracking Develop comprehensive market sizing frameworks (TAM/SAM/SOM) and investment theses for new product introductions and R&D allocation decisions Own pricing strategy analytics — building models that evaluate monetization options, price elasticity, packaging structures, and margin impact across the SaaS product portfolio Construct and maintain dynamic financial models that support go-to-market decisions, including customer lifetime value (LTV), customer acquisition cost (CAC), payback periods, and cohort analysis Translate strategic investments into quantified financial outcomes, including IRR, NPV, and scenario-weighted return analyses for board and PE sponsor consumption Play a key role in preparing annual budgets and monthly reforecasts across bookings, revenue, operating expense, and capital expenditure Demonstrate a clear understanding of financial results, inclu

GENERAL SUMMARY: The GHX Account Development Representative (ADR) is responsible for selling complex supply chain software solutions into the healthcare community. The ADR determines the overall account planning and management of their customer base within a specified region to achieve a growth billings quota. Successful candidates will have an understanding of the healthcare industry and the business challenges that customers in the healthcare community face. They will be able to identify and articulate the pain points of the customer and successfully demonstrate how GHX solutions will provide value to their organizations. Successful candidates will also be able to effectively and professionally navigate organizational dynamics and be able to influence prospective decision makers. KEY RESPONSIBILITIES Establishes business plans by account and develops plans to achieve annual quota. Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts. Effectively presents the business case for GHX solutions that solve business problems while providing a relevant ROI. Qualifies and quantifies the impact of the customer maintaining the status quo or pursuing competitor’s solutions vs. GHX. Drives two-way communication and engages the customer by linking their business priorities to our value proposition. Proactively advances the purchase decision without rushing the customer. Stays abreast of healthcare industry market trends, macro- and microeconomic impacts to the healthcare supply chain, as well as competitive marketplace activities. Presents products in a compelling, positive and professional manner. Applies sound strategies for protecting accounts and penetrating accounts held by competitors. Acquires and integrates industry knowledge related to general trends, emerging technologies a

The Contract Sr. Project Manager will plan, direct, and coordinate project activities to ensure project and team objectives are accomplished within prescribed time frame and funding parameters. Coordinates cross-functional projects and assumes a leadership role in shaping priorities, setting and tracking schedules, driving issue resolution, and ensuring quality. Requires strong project management skills, a strong technical knowledge in software implementation, and proven experience managing key customer relationships and project details. This position is offered on a contract basis with an anticipated end date of December 31, 2027. Key Responsibilities: Ensures the timely and accurate delivery of contract deliverables and key project artifacts across multiple projects. Serves as the primary point of contact with key customers for implementation of GHX core products, leading coordination calls and aligning GHX activities with customer activities. Leads and facilitates project “kickoff“ sessions to review assumptions and expectations, gather requirements, educate internal stakeholders on products and services, etc. Builds detailed project plans and schedules, identifying deliverables, milestones, and required tasks, while independently managing the day-to-day operational and tactical aspects of multiple large-scale projects. Directs and coordinates project personnel to keep the project on schedule, providing early visibility to milestones at risk and supportive analysis on the use of resources. Influences across the project scope without authority and works through ambiguous situations to reach tactical resolutions and go-forward action plans. Maintains an overall program-level risk and issue log. Facilitates risk mitigation and issue resolution across functional managers and sponsors to minimize impact to project schedule and internal stakeholder satisfaction. Aligns to strategic needs of the client, as well as best practice experiences. Conducts re

GHX connects healthcare providers and suppliers to streamline supply chain operations, reducing cost and across the industry. As a Solution Engineer, you are the technical heart of our sales motion. You translate complex customer challenges into compelling demonstrations, lead needs assessments that surface real value, and help close deals that matter. You also set implementation teams up for success by capturing requirements accurately from day one. Successful candidates will have strong presentation skills, sharp business acumen, and the ability to work across cross-functional teams in a fast-paced, evolving environment. What You'll Do Lead tailored discovery sessions and deliver high-impact product demonstrations aligned to each customer's priorities and business processes. Support the sales team by presenting GHX products and solutions to prospects, customers, and at industry conferences. Prepare and present findings to prospects and clients to validate the sales opportunity and advance deals based on measurable value. Own the functional and technical sections of RFIs and RFPs, crafting responses that validate decision criteria and win on substance. Provide support to answer industry, MMIS, ERP, or data-specific questions as needed. Capture technical requirements accurately so implementation teams have what they need to deliver. Define account strategy and pipeline plans in close collaboration with field sales to drive pre-sales effectiveness. Provide voice of customer to Product Management and Product Marketing to help drive future product functionality based on customer needs. Deliver training to Solution Engineer and sales teams. Demonstrate and reinforce proficiency in pre-sales roles and methodologies across the team. Build and maintain a network with up-to-date knowledge of industry trends, regulatory changes, and competitive activity. Qualifications Required 3+ years of healthcare supply chain knowledge Proven pre-sales experience in a SaaS environment; f