Operational Resilience Manager Jobs

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Manager, Global Sales Commissions Location: Raleigh, NC (hybrid, 3 days/week in office) Reports To: Director of Global Payroll & Equity As the Manager, Global Sales Commissions , you will lead, modernize, and scale the administration of our global sales compensation program. In this pivotal position, you will drive strategic process transformation—establishing robust, automated, and efficient commission workflows from the ground up to support our rapidly growing organization. You will serve as a primary strategic partner across Sales, RevOps, FP&A, Accounting, Payroll, and IT to ensure commission plans are administered accurately, complex adjustments are handled swiftly, and payments are delivered seamlessly. If you are a collaborative leader who thrives in a dynamic environment and ex

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. We’re also an AI-forward company, and we expect everyone on our team to use modern AI tools such as Claude, ChatGPT, and others, to work smarter, move faster, and optimize processes. We're looking for a Partnerships Manager to grow AlertMedia's Strategic Partnerships program. You'll own these relationships end to end, including structuring and negotiating new partnership agreements, driving partner-sourced pipeline, and enabling the consultants who introduce us to their clients. Who you are: You're an accomplished partnerships, alliances, or sales professional with a track record of scaling strategic partnerships across SaaS organizations. You take pride in earning credibility with a partner's executive leadership, and comfortable rolling up your sleeves to structure the commercial terms of partner agreements. What you get to every day: Partner Relationship Ownership Own the consulting partner program strategy by defining the vision, priorities, and engagement model while building executive-level rela

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We’re looking for a dedicated Technical Delivery Manager (TDM) who will have the exciting opportunity to collaborate closely with our public sector customers, guiding them in effectively and efficiently operating Altana’s platform. As a TDM, you’ll be the driving force behind user adoption, product enablement, and value realisation, ensuring overall customer success. You’ll be our customers’ champion, serving as their day-to-day relationship manager, conducting regular check-ins, and helping their end users consistently translate product insights into operational value. Internally, you’ll articulate recurring customer needs and pain points to the business, wrangle cross-functional engineering and product teams to deliver on planned deliverables for your user base, and develop account strategies to strengthen our ongoing partnership with customers. You’ll evolve into a power use of Altana’s products and will use this knowledge to stimulate growth of product usage, up-selling, and cross-selling expansions. You will own the success of our customer deployments, focusing heavily on value creation and customer outcomes. You Will Manage successful customer deployments and technical work streams from end-to-end, with the ability to effectively manage priorities, deliver on-time, and communicate effectively internally and with customers. Become a power-user of the Atlas platform, then support Public Sector customers in rapidly achieving value, while identifying new use cases to address customer pain points. Own customer relationships including conducting Quarterly Business Reviews and leveraging data-driven insights to astonish our clients while promptly relaying valuable feedback to the appropriate Altana teams. Respond to user support queries and build processes

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia seeks a FP&A Manager to own the financial planning and forecasting function end-to-end. You will report to the VP, FP&A and serve as the technical expert in revenue forecasting, expense planning, and variance analysis, working directly with business partners to deliver clarity on financial performance and drivers. Who You Are: You are a strong analytical thinker with deep technical skills in financial modeling and reporting. You have proven experience owning financial planning and forecasting functions end-to-end in high-growth or PE-backed environments. You're comfortable diving into complexity—building models from scratch, working with data, and translating numbers into clear narratives. You're hands-on and operator-focused: you own the work end-to-end, and when you spot a better way to do something, you drive the improvement. What You Own Financial Planning & Forecasting (Primary Domain) Own revenue (ARR) forecasting methodology and drive monthly reforecasting cycles Build and maintain annual operating plan (AOP) financial models; consolidate departmental expense submissions and build bottom-up expense forecasts Model headcount planning and operating expense plans across departments Conduct scenario planning and sensitivity analy

ABOUT THE TEAM The Systems Engineering team in Rubrik's Developer Platform organization owns the reliability of Rubrik Cloud Data Management (CDM) and RSC-P products. Our customers trust Rubrik to recover their data on the worst day of their year. We make sure the software holds up under that pressure, at scale, over months of continuous operation, and in the face of failure. We build the infrastructure and pipelines that let product teams validate stress, scale, longevity and resilience, and we own the call on whether a release is reliable enough to ship. We work with component teams, product management and release managers to build reliability early, rather than inspect for it at the end. What we own Release reliability certification. We own the reliability decision behind every CDM and RSC-P release, based on evidence from the platforms and pipelines we build. Stress, scale and chaos platforms. We build the infrastructure and pipelines for these validations, and give product teams self-service tools so they can validate their own work without waiting on us. Extreme-scale simulation. We build simulators that reproduce very large customer environments cost-efficiently. Long-running, customer-like environments. We operate and evolve clusters that run for months and mirror real customer deployments, so we find longevity problems before customers do. AI-driven triage and reliability. We build triage agents that investigate bugs, incidents and alerts, and we apply AI across our own workflows to speed up detection, diagnosis and certification. WHAT YOU'LL DO As Senior Manager of Systems Engineering, you will own how Rubrik proves its products are reliable before customers depend on them. Own release reliability. Be accountable for the reliability call behind every CDM release, and make ship-or-hold decisions with release managers and component leaders. Drive the qualification roadmap. Set one roadmap for release workflows and fast build qualification, improving both qua

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Technical Success Manager to join our team. This is a remote role based in Germany, reporting to the Manager of Technical Success Management in the Customer Success department. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption. What you'll do (Role Expectations) Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions Provide technical expertise and

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Industry Context: AI-driven supply chain innovations reduce logistics costs by 15%+, inventory by 35%+, and improve service efficiency by 65%+. Companies prioritize AI-enabled automation as the key enabler for customer experience, sustainability, and resilience. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. FourKites is looking for a sharp, curious and execution-focused Product Manager to join the Visibility team and own our Over-the-Road (OTR) portfolio: Truckload, LTL, Parcel and Last Mile. This is FourKites' flagship product line. Some of the world's largest shippers use it to track billions of dollars of freight every day. This is not a PM support role. You will own real product outcomes from day one. You'll work hands-on with data, build your own prototypes, talk directly with enterprise customers, and partner with engineering and design to ship features that improve adoption, retention and tracking quality. The role sits where supply chain operations meet modern software product development, and you'll need both. You need deep empathy for how freight actually moves across modes, and the analytical rigor to turn that into product bets worth making. What you'll be doing Product Ownership & Outcomes Own product outcomes for one or more OTR modes (Truckload, LTL, Parcel or Last Mile), including tracking quality, ETA accuracy and carrier coverage. Track and analyze adoption, engagement and retention KPIs for your area. Find friction points and adoption gaps using usage data, customer interviews and feedback from Customer Success and Sales. Build and prioritize a backlog that measurably improves customer stickiness, and brin

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Cloud Engineering team is hiring a Senior Engineering Manager to lead the group that owns Altana's regulated and sovereign environments. These are the accredited, compliance-constrained deployments our government customers run on, including our FedRAMP environments and dedicated sovereign clusters. You will report to the Senior Director of Platform Engineering and lead a team of three to four engineers across the US, UK, and Australia. The usual playbook does not apply here. Connectivity and automation are constrained and accreditation obligations shape engineering decisions well before anyone opens a design doc. Your job is to make this domain work like a platform instead of a set of individual builds, so that each new accredited environment launches faster than the one before it, and so product teams can keep shipping without having to absorb the regulatory complexity themselves. Your Responsibilities Own the architecture and operation of our regulated and sovereign environments across AWS and Azure, along with the IaC (Infrastructure-as-Code), Kubernetes, and release tooling beneath them Lead the standardization of environment builds into a repeatable blueprint, so the number of environments can grow without headcount growing with it Make sure critical technical decisions in the domain are sound, through design review, RFCs, prototypes, and whiteboard sessions, and hold the quality bar on what the team ships Stay close to the work with hands-on engineering of your own, usually operational tooling or greenfield projects Work with our Security and Compliance team to embed secure-by-default patterns across your environments and make control evidence a routine output of how the team works Keep accreditations healthy, with vulnerability remediation insi

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Technical Success Manager to join our team. This is a remote role based in the UK role, reporting to the Manager of Technical Success Management in the Customer Success Organization department. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption. What you'll do (Role Expectations) Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions Provide technic

About the role: Within the Global Channel Strategy and Operations Organization, you will drive operational excellence by serving as a critical bridge between business partners, internal stakeholders, and leadership. In this role, you will ensure seamless partner onboarding, deliver rapid case resolution, and analyze program workflows to optimize partner satisfaction. This high-impact role requires strong strategic thinking, resilient execution, and the ability to turn complex operational challenges into streamlined, scalable processes. What you’ll do? Strategic Workflow & Process Optimization: Responsible for case resolution for Partner Programs, uncover operational bottlenecks, and design proactive strategies to eliminate root-cause issues and reduce support volume working cross-functionally across Legal, Sales, Finance, and Product to secure rapid resolution. Content & Asset Operations Management: Oversee the lifecycle, governance, and distribution of internal enablement materials and partner-facing assets—ensuring documentation, program collateral, and operational resources are consistently updated, organized, and easily accessible where required. AI-Driven Data Analytics & Insights: Harness enterprise AI tools and analytical platforms to track key performance indicators (KPIs), perform root-cause analyses on case trends, and present actionable, data-backed recommendations directly to the Director, Partner Programs. Partner Lifecycle & Governance: Direct end-to-end New Partner Onboarding workflows, ensuring seamless implementation of regional approval matrices, legal contracts, and global governance protocols. Certification & Program Reporting: Establish and maintain real-time reporting architectures for Sales and Technical Certifications across the global ecosystem to measure partner capability and readiness. Financial & Operations Execution: Oversee Purchase Order (PO) creation, financial approvals, and fund distribution for Contr

Job Overview Lead and manage all aspects of risk management for Paytm Money's Market Risk and MTF operations, ensuring compliance with exchange regulations and protecting the company's financial health while facilitating optimal trading activity. Principal Accountabilities • Develop and implement risk management frameworks specifically tailored for stock market activities, including: o Equity market risk (systematic and non-systematic) o Derivatives market risk (futures, options) o Margin Trading Funding (MTF) risk (client exposure and internal limits) o Liquidity risk (ability to meet financial obligations) • Design and implement stress testing scenarios to assess portfolio resilience under various market conditions (volatility spikes, crashes, sector downturns). • Monitor real-time market data and key risk indicators (KRIs) to identify and proactively mitigate emerging risks. • Oversee risk limits for client positions and trading activities, ensuring adherence to position sizing and leverage guidelines. • Liaise with regulatory bodies and ensure timely reporting of market risk exposures and CTCL reporting Major Challenges • Balancing risk mitigation with maximizing profitable trading opportunities for clients. • Adapting risk management strategies to respond to volatile market conditions and changing market dynamics. • Implementing effective risk controls for complex financial instruments and trading algorithms. • Maintaining a strong risk culture within the trading environment, balancing risk awareness with fostering a proactive trading approach. Decision • Internal Clients: Setting risk limits for client accounts, approving margin extensions. • External Clients: Negotiating risk parameters with clearing houses and other counterparties, managing credit risk associated with counterparty exposure

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are seeking a Global Senior Manager of Leave of Absence to join our team in a hybrid capacity—based out of our Santa Clara, CA or Bellevue, WA offices (in-office Tuesday–Thursday)—or as a Remote (US) team member. Reporting directly to the AMS Director of Benefits within the Total Rewards department, you will serve as the strategic architect and hands-on operational lead for our global leave, time off, and disability programs. In this high-impact role, you will design, implement, and scale leave policies and processes tailored for a diverse, rapidly growing global workforce. Your mission is to ensure our programs remain highly market-competitive and legally compliant, while championing an "employee-first" philosophy that deeply reflects our core values. What you’ll do (Role Expectations) Design and standardize global leave frameworks that balance statutory requirements with company benefits, serving as the lead SME for

About the role OpenAI is building a world-class global mobility and immigration program—agile, compliant, technology-enabled, and designed to help exceptional people work where they can have the greatest impact. In this role, you will lead high-impact strategic initiatives, including U.S. permanent residence strategy, M&A, organizational change, and global expansion. This is a senior individual-contributor role for a builder who can translate legal and operational complexity into clear, practical solutions. Reporting to the Head of Global Mobility & Immigration, you will partner with the broader team and lead through expertise and influence across Legal, Corporate Development, Recruiting, People, Finance, business teams, and external counsel to turn emerging business needs into scalable programs, policies, and durable controls. What you'll do Set the roadmap, principles, governance, and operating model for priority global mobility and immigration initiatives. Lead the U.S. permanent residence strategy, including PERM planning, controls, communications, compliance and continuous improvement. Own immigration and mobility workstreams for M&A, divestitures, restructurings, entity changes, and new-market entry—from diligence through integration. Lead global expansion strategy, ensuring work authorization, business travel, and compliance in rapidly growing international jurisdictions. Build reusable playbooks, decision frameworks, risk assessments, and change-management plans. Partner with Legal, Corporate Development, Recruiting, People, Finance, and business leaders to identify implications early and drive sound decisions. Establish dashboards and program-health measures covering compliance, cycle time, quality, cost, vendor performance, and employee experience. Manage external counsel and vendor partners through clear service levels, quality standards, budgets, and outcomes. Use systems, automation, and AI-enabled tools to improve case handling, documentati

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Technical Success Manager to join our Japan team. This is a hybrid role, reporting to the Manager of Technical Success. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping them adopt and maximize their usage of Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption for Zscaler’s customers. What you’ll do (Role Expectations) Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize strategic alignment between customer objectives and Zscaler’s goals Offer technical guidance, product insights, and best practices for the integration and expansion of Zscaler solutions through the development of customized technical strategies Provide technical expertise

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia seeks a Senior FP&A Manager to own the financial planning and forecasting function end-to-end. You will report to the VP, FP&A and serve as the technical expert in revenue forecasting, expense planning, and variance analysis, working directly with business partners to deliver clarity on financial performance and drivers. Who you are: You are a strong analytical thinker with deep technical skills in financial modeling and reporting. You have proven experience owning financial planning and forecasting functions end-to-end in high-growth or PE-backed environments. You're comfortable diving into complexity—building models from scratch, working with data, and translating numbers into clear narratives. You're hands-on and operator-focused: you own the work end-to-end, and when you spot a better way to do something, you drive the improvement. What you get to do every day: Financial Planning & Forecasting (Primary Domain) Own revenue (ARR) forecasting methodology and drive monthly reforecasting cycles Build and maintain annual operating plan (AOP) financial models; consolidate departmental expense submissions and build bottom-up expense forecasts Model headcount planning and operating expense plans across departments Conduct scenario planni