Operational Resilience Specialist Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together. You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency. This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams Design and maintain integrations across Decag

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure & Tooling on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together. You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency. This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams Design and maintain integr

About the Team OpenAI Finance helps ensure the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team enables OpenAI to scale responsibly, securely, and at speed by helping teams choose the right external partners, structure strong commercial agreements, and build resilient supplier ecosystems. We work at the intersection of innovation and execution, partnering closely with leaders across the company to turn rapidly evolving needs into scalable, compliant, and economically sound solutions. Professional services are a critical source of specialized expertise, capacity, and operational leverage across OpenAI. Our work spans consulting and advisory services, finance and accounting, legal, people and talent, managed services, Human Data services, and other enterprise capabilities. Done well, sourcing becomes a source of trust and momentum—helping teams move faster with the right partners, clearer outcomes, stronger economics, and appropriate safeguards. About the Role We are seeking a Strategic Sourcing Lead to own and execute OpenAI’s category strategy for Professional Services. This is an experienced individual-contributor role for a high-velocity, hands-on sourcing operator who can set category priorities, own complex work end to end, exercise sound judgment, influence senior stakeholders, and build scalable category mechanisms in a rapidly growing organization. You will turn incomplete information, shifting priorities, and unclear decision paths into practical next steps and disciplined execution. You will manage a broad portfolio of services engagements—from strategic advisory relationships and enterprise programs to high-volume statements of work. Partnering directly with leaders across Finance, Accounting, Legal, People, Extended Workforce, and business teams, you will set category priorities and translate needs into clear sourcing strategies, executable engagement models, and measurable outcomes.

About the Team OpenAI Finance helps ensure the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team enables OpenAI to scale responsibly, securely, and at speed by helping teams choose the right external partners, structure strong commercial agreements, and build resilient supplier ecosystems. We work at the intersection of innovation and execution, partnering closely with leaders across the company to turn rapidly evolving needs into scalable, compliant, and economically sound solutions. Professional services are a critical source of specialized expertise, capacity, and operational leverage across OpenAI. Our work spans consulting and advisory services, finance and accounting, legal, people and talent, managed services, and other enterprise capabilities. Done well, sourcing becomes a source of trust and momentum—helping teams move faster with the right partners, clearer outcomes, stronger economics, and appropriate safeguards. About the Role We are seeking a Strategic Sourcing Lead to own and execute OpenAI’s category strategy for Professional Services. This is an experienced individual-contributor role for a high-velocity, hands-on sourcing operator who can set category priorities, own complex work end to end, exercise sound judgment, influence senior stakeholders, and build scalable category mechanisms in a rapidly growing organization. You will turn incomplete information, shifting priorities, and unclear decision paths into practical next steps and disciplined execution. You will manage a broad portfolio of services engagements—from strategic advisory relationships and enterprise programs to high-volume statements of work. Partnering directly with leaders across Finance, Accounting, Legal, People, Extended Workforce, and business teams, you will set category priorities and translate needs into clear sourcing strategies, executable engagement models, and measurable outcomes. You will operate inde

About the Team OpenAI’s Compute Strategy team is responsible for securing and scaling the core resources that power our research and products. We partner across engineering, finance, legal, and operations to identify, negotiate, and execute strategic partnerships that expand OpenAI’s capacity for compute, power, and data center infrastructure. Our mandate spans energy procurement, real estate development, colocation, cloud service providers, silicon and strategic supply chain, and infrastructure financing—ensuring OpenAI can grow with speed, resilience, and cost-efficiency. About the Role We are hiring several Business Development Lead, Compute Strategy positions focused on compute infrastructure. Each hire will bring deep expertise in one or more focus areas while collaborating across the broader infrastructure stack. In this role, you will source opportunities, structure partnerships, and negotiate high-value agreements across OpenAI’s infrastructure ecosystem. You will work directly with external partners and suppliers while collaborating internally with engineering, legal, finance, and operations to ensure we have the resources needed to support state-of-the-art AI systems. This role requires technical fluency, commercial judgment, and disciplined execution. Your work will directly shape how quickly, reliably, and efficiently OpenAI can bring new compute capacity online. Each hire will focus on building partnerships and executing deals in one or more of the following areas: Energy and Power: securing scalable and sustainable energy supply. Land and Real Estate: identifying and securing strategic sites. Colocation : evaluating and contracting for third-party data center capacity. Cloud Service Providers (CSPs): structuring partnerships with hyperscalers and specialized AI cloud providers. Silicon: building semiconductor partnerships to secure advanced silicon and resilient long-term supply. Fiber & Equipment: securing fiber & critical data center equipmen

Cloud Infrastructure Administrator (Mid-Level, Senior or Lead) **Sign on Bonus Potential** Company: The Boeing Company The Boeing Company’s Specialized United States Infrastructure Operations organization is currently seeking a Cloud Infrastructure Administrator (Mid-Level, Senior or Lead) to join the team in Berkeley, MO; Seattle, WA; or Daytona Beach, FL . The Infrastructure team is seeking an experienced cloud infrastructure professional to help design, build, and sustain the foundational cloud environment supporting critical program needs. In this role, the selected candidate will help establish and operate secure, scalable, and resilient cloud infrastructure environments in Microsoft Azure to enable enterprise applications, software toolchains, and digital engineering workloads. As both an individual contributor and technical leader, this position will work across network, computer, storage, identity, security, and automation domains to deliver repeatable cloud infrastructure patterns and operational excellence. This role is focused on infrastructure operations, sustainment, automation, and reliability, rather than application software development. Position Responsibilities: Design, implement, and maintain Microsoft Azure-based infrastructure solutions including networking, compute, storage, identity integration, and supporting services Develop and maintain Infrastructure as Code (IaC) and configuration automation solutions using Terraform, Ansible, PowerShell, and Bash Implement cloud policies to enforce security, ensure regulatory compliance, and manage user access Build repeatable landing zones and cloud infrastructure patterns that support mul

Senior Software Engineer - Lab Provisioning & Integration Company: The Boeing Company The Boeing Company is currently seeking a Senior Software Engineer - Lab Provisioning & Integration in Berkeley, MO . You will apply sophisticated engineering principles and deep expertise to architect and deliver highly scalable, secure, and resilient lab environments supporting critical multi-program integration and test activities. You will lead initiatives requiring creativity and ingenuity, influence organizational technical direction, and provide leadership and mentorship in cloud infrastructure, automation, and DevSecOps. This role carries significant responsibility for ensuring technical excellence, delivering innovative solutions to complex challenges, and acting as a primary technical liaison with internal teams and external stakeholders. Position Responsibilities: Advanced Lab Environment Leadership: Apply specialized knowledge and insights to architect, provision, and optimize complex lab/test environments on-premises and across cloud platforms (Azure, AWS) using Infrastructure as Code (Terraform, Ansible). Establish and standardize best practices. Integration Testing Architecture: Lead the design and continuous improvement of enterprise-wide automated integration testing workflows involving multiple program segments, ensuring comprehensive, data-driven feedback and rapid resolution of cross-segment integration issues. Strategic Deployment Pipeline Ownership: Drive innovation in deployment mechanisms and pipelines for physical and virtual systems, ensuring scalability, security, repeatability, and operational excellence aligned with long-term organizational obj

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Administrative Business Partner to join our team . This is a Hybrid role based out of our Escazú office 3 days per week, reporting to the VP, AI Specialist . Our general and administrative teams help support and scale our company, providing a strong foundation for growth across our workforce, culture, financial operations, and global infrastructure . Put your passion, drive, and expertise to work with the world's cloud security leader . What you’ll do (Role Expectations) Oversee executive calendars, prioritize tasks, resolve scheduling conflicts, and ensure smooth coordination of meetings and engagements Plan internal and external meetings, All Hands, and events, managing logistics like conference rooms, catering, and preparation of materials Submit monthly expense reports, process reimbursements, and coordinate domestic and international travel with fully detailed itineraries Handle sensit

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a Sourcing Manager – AI Infrastructure to lead strategic sourcing activities across key infrastructure technologies supporting Graphcore’s AI compute platforms. Reporting into the Global Sourcing Management team, this role will partner closely with Engineering, Product, Operations, Manufacturing, and Supply Chain teams to develop sourcing strategies, manage supplier relationships, negotiate commercial agreements, and ensure resilient supply for critical infrastructure components. The successful candidate will combine strong commercial acumen with a solid understanding of AI infrastructure technologies, enabling effective engagement with suppliers and technical stakeholders while balancing cost, quality, delivery, scalability, and risk objectives. This role draws upon leading practices from AI infrastructure sourcing environments while aligning with Graphcore’s strategic sourcing model. The Team The Global Sourcing Management (GSM) team defines and executes supplier strategies across Graphcore’s hardware and infrastructure ecosystem. The team works closely with Engineering, Product Management, Operati

About the Team The Integrity team builds the systems that protect OpenAI’s products, users, and ecosystem from abuse. We work across product engineering, infrastructure, safety, and operations to detect and prevent harmful, fraudulent, deceptive, and adversarial activity at global scale. As OpenAI builds new ads experiences, we are establishing the integrity foundation that will keep the ads ecosystem safe and trustworthy from the start. This includes protecting advertiser onboarding, detecting unsafe or policy-violating ad content, preventing fraudulent and abusive advertiser behavior, and defending the ads ecosystem against spam, manipulation, and other forms of abuse. Ads Integrity is a new and highly cross-functional area. The team partners closely with Ads, Product, Safety, Policy, ML, Privacy, Security, and operations teams to build protections directly into the ads platform rather than layering them on after the fact. This is an opportunity to define how integrity works for a new ads ecosystem from first principles. About the Role We’re looking for an experienced Software Engineer to build the backend systems and infrastructure that keep OpenAI’s ads products safe, trustworthy, and resilient to abuse. In this foundational role, you will design systems that detect, prevent, and respond to harmful, deceptive, fraudulent, or policy-violating activity across the ads lifecycle. The problems span advertiser onboarding and verification, account and behavioral risk, content safety, spam and fraudulent interactions, detection and enforcement infrastructure, and the systems that connect integrity signals and models to real-time product decisions. This is not an ML-specialist role, but familiarity with ML for Ads integrity is always welcome. You’ll work closely with ML engineers and researchers and build systems that consume and operationalize ML-based signals, but your primary focus will be designing and operating robust backend and distributed systems. You’ll help det

GAQ127R40 Team: IT Infrastructure and Operations About the Role At Databricks Information Technology, we are a product-led organization transforming how we work—from the ease of using our IT services to the applications we develop to scale seamlessly during rapid growth. As a Site Reliability Engineer (SRE) , you will bridge the gap between software engineering and systems architecture. You will be a core contributor to the IT Infrastructure team, owning the evolution of core infrastructure and observability platforms. This role requires a strong software engineering mindset and deep technical breadth to deliver high-quality, scalable solutions for "immature" system problems. Your focus will be on building resilient, automated infrastructure that empowers development teams and ensures our cloud environment is cost-optimized, secure, and highly available. The Impact You Will Have Architect and Automate: Design and deploy production-grade infrastructure on cloud platforms (AWS/Azure) using Infrastructure as Code (IaC) tools like Terraform or Pulumi. Reliability and Performance Engineering: Optimize system performance, architecture, and scaling to ensure maximum uptime and minimal latency for critical IT services. CI/CD Excellence: Architect robust deployment pipelines (e.g., GitHub Actions), managing both hosted and self-hosted runners for specialized build requirements. Observable by Default: Create underlying infrastructure to ensure new internal applications are secure and have logging, metrics and alerts enabled by default. Agentic ToolingI: Build internal AI plugins, and automation scripts to streamline developer workflows and enhance operational efficiency. Incident Response: Focus on subsequent data usage, incident management workflows, and creating necessary dashboards to maintain service health. Participate in a shared on-call rotation, leading rapid incident response and technical troubleshooting for production outages.Facilitate blameless post-mortems

GAQ127R41 Location: San Francisco, CA (Hybrid) About the Role At Databricks Information Technology, we are a product-led organization transforming the way we work, from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in the face of incredible growth. As a Senior Software Engineer (Infrastructure) , you will be a core technical contributor on the IT Infrastructure team, owning and driving the evolution of our core infrastructure and observability platforms. This role requires a strong software engineering mindset, deep technical breadth across SRE and infrastructure worlds, and the ability to deliver high-quality, scalable solutions for currently "immature" system problems. You will be responsible for building resilient, scalable, and automated infrastructure that empowers our development teams. As a senior member of the team, you will bridge the gap between software engineering and systems architecture, ensuring our AWS environment is cost-optimized, secure, and highly available. The Impact You Will Have Architect and Automate: Design and deploy production-grade infrastructure on AWS using Terraform or Pulumi. Orchestration: Manage and scale containerized workloads using AKS (Azure Kubernetes Service) or EKS, focusing on cluster security and resource efficiency. CI/CD Excellence: Architect robust deployment pipelines using GitHub Actions , managing both GitHub-hosted and self-hosted runners for specialized build requirements. Drive "Observable by Default" Frameworks: Create underlying infrastructure to ensure new internal applications are secure and have logging and metrics enabled by default Tooling, Scripting & AI : Build internal CLI tools,AI plugins and automation scripts to streamline developer workflows and enhance operational efficiency Partner Cross-Functionally: Collaborate with stakeholders across Security, Engineering, Infrastructure, and Support to deliver impactful projects with real business

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box—we are looking for lifelong learners and critical thinkers who can make us better with their unique experiences and drive. Join our team! We’re building a world where Identity belongs to you. The Team The Enterprise Technology – Agentic Operations team within Okta’s Technology, Data & Intelligence (TDI) organization delivers frontline and specialized business application support across Okta's global enterprise tech stack. Our application landscape is centered on Salesforce and deeply integrated with best-of-breed enterprise platforms, including Clari, DocuSign, Outreach, LinkedIn Sales Navigator, ServiceNow, and Jira. Our team plays a critical part in realizing Okta’s business outcomes by driving operational clarity, rapid problem resolution, and accountability. We actively empower the broader TDI organization in its core mission: to Accelerate Okta’s Scale and Growth through intelligent automation and resilient systems. The Opportunity We are seeking an experienced, proactive,

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Technical Architect on our Advanced Services team, you will bridge pre-sales strategy and post-sales delivery to architect enterprise data migration, disaster recovery, and hybrid-cloud storage solutions. In this dual consultative and hands-on role, you will collaborate closely with Sales, Engineering, and enterprise customers to translate complex business needs into resilient, automated IT infrastructure. You will drive revenue growth and project success by serving as the trusted technical authority across high-impact data center transformations. WHAT YOU'LL DO Architect & Scope High-Impact Solutions: Partner with Sales, Product Marketing, and customer leadership to evaluate complex enterprise environments, design high-availability storage architectures (replication, clustering, cloud integration), and scope Professional Services engagements that drive sales conversion and solution adoption. Lead Enterprise Data Migrations & Implementations: Own end-to-end technical execution of complex data center consolidations and block/file migrations using specialized appliances (e.g., Cirrus Data) and native toolsets, ensuring seamless cutovers with zero data loss and minimal operational disruption. Automate & Modernize Storage Operations: Develop custom scripts (Python, PowerShell, Shell) and integration workflows to automate replication, disaster recovery, and cloud-bursting processes within client

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role The Software Engineer will play a critical role in developing our autonomous defense systems. You will be responsible for designing, building, and optimizing mission-critical applications, with a focus on real-time performance, reliability, and security. This role demands technical excellence, adaptability, and ownership, as you will work across the full software stack to develop and deploy high-performance systems in a fast-paced environment. Key Responsibilities Develop, test, and maintain software for autonomous defense platforms, ensuring high performance, reliability, and security. Design and implement efficient, well-tested code in C++, Rust, Python, or C to power real-time systems. Architect end-to-end software solutions, from low-level firmware to high-level mission software. Work closely with embedded engineers, GNC specialists, and systems engineers to ensure seamless hardware-software integration. Optimize software for real-time execution, ensuring low-latency operation on embedded platforms and edge computing systems. Implement secure coding practices, ensuring software is resilient to cyber threats and meets defense cybersecurity standards. Utilize&