Operations Lead Jobs

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. About the team The GL Accounting team is responsible for ensuring accurate and timely financial reporting across Plaid’s global operations. We manage general ledger accounting, accruals, fixed assets, prepaids, intercompany, consolidations, international statutory reporting, treasury operations, and AP and T&E, and we partner cross-functionally with Procurement and Legal to drive cost allocation across the business. Team Mission: We drive operational excellence, enable financial transparency, and support Plaid’s growth through accurate reporting, strong controls, and scalable, AI-enabled processes. Role description As the Accounting Manager, you will lead a team of accountants across core GL functions. You will oversee the Accounts Payable & T&E processes, run month-end close, ensure compliance with US GAAP and SOX, drive automation and efficiency with AI and collaborate cross-functionally to support Plaid’s financial operations and scale. Responsibilities Accounting Operations: Lead AP and T&E operations, ensuring expense accuracy and timely accruals Oversee a timely, accurate and efficient month-end close process. Compliance, Audit & Risk Management: Maintain strong internal co

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a Senior Analyst to join our Business Forecast & Planning team within Customer Care Operations. This role sits at the center of forecasting and capacity strategy for our global support organization, translating complex operational and business signals into clear, actionable plans. You'll partner closely with operations leadership to keep resourcing aligned with the business, separating what truly matters from the noise, and helping shape decisions that affect how we staff and scale support. Responsibilities: Support the development and upkeep of the models and frameworks that connect business drivers to staffing and resourcing decisions Translate large, complex, and sometimes ambiguous data into clear, actionable insights that support leadership recommendations Own day-to-day planning execution, from dashboards maintenance and reporting to business reviews, with a sharp focus on accuracy and the details that matter Leverage AI tools to build and maintain dashboards, reports, and analyses that support the team's recommendations and insights Identify and help drive opportunities to improve how the team plans and operates Move quickly on ambiguous, time-sensitive requests, using modern tools to work smarter and faster Experience: 2+ years in planning, forecasting, capacity/resource management, or a related analytical role; consulting, investment banking, FP&A, or ops strategy backgrounds also fit well Sharp analytical mindset with hands-on SQL and Python skills AI fluency, comfortable using AI tools to accelerate analysis and problem-solving Strong business acumen paired with genuine curiosity about how large, complex business systems work; fast learner with a bias towards action, comfortable building context quickly across new systems and stakeholders Self-directed, with a track

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The strongest enterprise and mid-market marketing doesn't lead with a product — it leads with the problem a buyer already has. A hospital administrator isn't looking for "Lyft Concierge"; they're looking to reduce missed appointments. An auto dealer principal isn't looking for a rideshare product; they're looking to keep loaner logistics from costing them revenue. We are in the process of revising our go-to-market for Lyft Business to organize around these audiences and their transportation problems, with Concierge, Lyft Pass, Business Profiles, and our Business Travel products positioned as the answer to a clearly named pain point by customer profile. We're hiring an Industry Marketing Manager to build that audience-first structure for our priority verticals, starting with Healthcare and Automotive , across both mid-market and enterprise segments. You'll own the vertical narrative and the content, demand generation strategy, and enablement that will drive marketing-attributable revenue. The primary function of this role is to build and lead vertical-specific go-to-market (GTM) motions for our mid-market and Enterprise business — bringing together vertical-specific content, demand generation, and sales enablement into a coherent, audience-first strategy. Responsibilities: Own vertical strategy and integrated programs Design and execute large, orchestrated tentpole programs for our priority verticals (no more than 2 per quarter) — multichannel activation spanning digital, live events, paid media, social, and press — that bring our value proposition and industry point of view to life for a defined buyer (e.g., hospital CFO, healthcare operations leader, dealer principal/service manager). Build and maintain a thought leadership agenda for each prioritized vertical: original research, proof p

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity This is a launchpad role for recent graduates who want to lead people and operations from day one. You'll join the team at our established Phillipsburg fulfillment center — stepping into a people-leader role on the operating floor, managing a team and a process, and building the foundation of a career in operations leadership. No prior warehouse or management experience is required — we provide structured training. What matters most is that you've led before: on a team, in a club, on campus, in the military, or in a part-time job — and that you're excited to keep developing that skill in a fast-paced, hands-on environment where you'll help shape how Flexport moves global trade forward. This role is onsite in Phillipsburg, NJ. You Will Coach, manage, and develop a team of 30–100 (with training and support from your site leadership as you ramp up). Communicate policies to your team and act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed. Create, manage, and support recognition programs across your department. Support all safety programs and OSHA compliance to ensure a saf

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is the fastest way to turn ideas into software. With Replit Agent, anyone can build and ship a real application in natural language, without setting up a single tool. We've grown explosively, from $2M to $400M+ revenue in under a year, with a global community of 60+ million users, and Replit Agent is now one of the fastest-growing products in history. That same wave is now hitting the enterprise. Companies like Visa, Ernst & Young and Comcast are rolling Replit out to thousands of employees so finance teams, operations leads, and product managers can build without waiting on an engineering backlog. When a company puts Replit in the hands of thousands of employees, they're trusting us with their data and their workflows. That trust has to be earned: SSO and SCIM that just work, governance their security team will sign off on, and real control over where their apps run and how their data is handled. Getting this right is what turns a pilot into a company-wide standard, and it's one of the biggest levers on Replit's next phase of growth. About the Role We're hiring a Staff Product Manager to own Replit's enterprise product end to end. We've built one of the best coding agents in the world. The work now is making it just as powerful inside a big company, where putting it in front of every non-technical employee unlocks enormous leverage. That means extending what Agent can do in an enterprise context and building the platform that lets large organizations adopt it safely and at scale. This is a role with unusual leverage. We're still early in our enterprise journey but the traction is remarkable, which means most of the platform is still to be built and you'll have an outsized hand in shaping it. You'll decide w

About the Role DoorDash is seeking a Director of Sales Enablement, Training & Go-to-Market to lead the design, delivery, and execution of programs that accelerate the productivity, effectiveness, and growth of our global Sales organization. You will scale enablement across our multi-faceted business model, from SaaS solutions to Ads and Marketplace partnerships, ensuring sellers are equipped with the skills, product expertise, content, and insights to win in every conversation. You will own the full enablement lifecycle: onboarding, ongoing skill development, sales methodology, manager coaching, content strategy, certification, tooling, and the operating cadence that ties them together. You will partner deeply with Sales, Product, Marketing, and Operations leaders to translate strategy into execution, making sure new capabilities are adopted quickly and consistently across all sales segments. As part of this mandate, you will also lead the deployment of AI tools, including Claude, across the Sales organization. AI is becoming core to modern selling, and you will own the strategy for embedding it into seller workflows while serving as the Sales voice in cross-functional GTM forums shaping how AI is rolled out to adjacent customer-facing teams (Customer Success, Partnerships, Marketing, and Support). By pairing operational rigor with sales coaching excellence and applied AI fluency, you will drive faster ramp times, higher productivity, stronger product adoption, and sustainable revenue growth. You’re Excited About This Opportunity Because You Will: Core Sales Enablement Own the Onboarding Experience: Design and continuously improve new-hire onboarding for SDRs, AEs, and AMs across SMB, Mid-Market, and Enterprise segments, with clear milestones, certifications, and ramp targets that demonstrably shorten time-to-productivity. Build Continuous Learning Programs: Run a year-round curriculum of skills training, product education, segment-specific bootcamps, and sales

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As our user base and global footprint grow dramatically, we have unique support problems resulting from both our type of scale and the type of businesses we partner with. The Bangalore Finance (SDC) strategy will provide operational leverage and expand our portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. What you'll do Joining the Finance team will put you amongst some of the most talented finance and operations leaders in the world. We're looking for a proven leader to build and lead the fast-growing International Accounting team within our Bangalore Finance. The International Accounting Manager for the Controllership function will supervise and evaluate a number of legal entity controllership processes and have experience implementing new systems and tools. This position will suit a person who is a hands-on manager and excited to assist in managing the monthly close, statistical reporting, compliances, coordinating with the board to adopt and approve financial statements, indirect tax filings, cash flow forecasting, intercompany accounting, statutory reporting, consolidation, and audits of all our international subsidiaries and branches. Based in the Bangalore office, you'll be on the ground floor of this function with an opportunity to set the pace and direction for the future. Responsibilities Build, develop, and lead a team that drives the International Accounting Controller

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, product development is an extremely collaborative effort between engineering, design, analytics, partnerships, legal, risk, and go-to-market teams. You'd be joining a group of experienced engineering, product management, strategy, and operations leaders who have a track record of successfully building large-scale businesses and products that collectively impact millions of users around the world. Stripe's payments products help accelerate many of the world's most innovative companies, and the Local Payment Methods team owns one of Stripe's most critical workflows, a platform that processes billions of dollars in payments annually. We're looking for a senior Technical Program Manager who's passionate about solving problems in the complex payments landscape, not only serving our customers but also our financial partners and regulatory stakeholders.Payments continues to see innovations such as an acceleration in payment methods coming online in the form of Buy Now Pay Later, Digital Wallets, and Crypto payments. Such payment methods provide more benefits to merchants and enable functionality that was not present before. The Local Payment Methods team builds the platform and enables payment methods that connect to millions of Stripe users globally. We're responsible for building new product experiences that help providers to improve their integration, boost their conversion, and grow their business. We also own the end-to-end journey

The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems. MongoDB’s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2:00 PM-10:00 PM (cabs will be provided) You will have the opportunity to Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools Establish a strong network of peers and mentors Gain insight into a $45Bn technology industry that is rapidly transforming Responsibilities Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps Data updates, such a

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Executive Assistant in Product, you’ll be responsible for keeping VPs and their pillars organized as we scale for growth. In this role, you'll work directly with your leaders to manage day-to-day administrative and operational needs, partner closely with their leadership teams, and collaborate cross-functionally within the broader Tech Org. As a strategic partner with an eye for identifying gaps, you will drive processes, rhythms, and operate as a trusted partner across various stakeholders to drive outcomes. Our Product team is growing quickly, which provides an opportunity to have a tremendous impact on the success of our product and Figma as a whole. This is a full-time role that can be held from one of our US hubs (SF or NYC) or remotely in the United States. Note: the role requires working PT hours. What you'll do at Figma: Proactively manage VP calendars, meetings, business travel arrangements, and expenses Act as a delegate for the VP, signing off for expenses, PO approval, and various other tooling (as needed) with careful attention to internal policy Partner with operations leadership to craft agendas and logistics for seamless large-scale meetings–tracking content readiness, taking notes, and pushing forward on relevant action items Identify opportunities for workflow optimization around business deliverables, VP efficiency, and function or company rhythms Be a strategic thought partner to the CPO's EA, VPs and their leadership teams, with a focus on design operations, process, a

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. About KYC Africa KYC Africa, formerly DocFox, joined nCino in 2024. It's a standalone compliance platform that helps accountable institutions across South Africa onboard clients and meet their FICA obligations, from identity verification to financial crime screening. It's a focused local business with the backing of a global banking software company. The Opportunity We're appointing the platform's first dedicated local leader: a Director, Product & Technology who owns what the product becomes, how it's built and how it goes to market. Until now, KYC Africa's product and technology have been overseen by leaders who also carried other platforms. This role changes that. You set the product vision and technology direction as one plan and lead the team that delivers it. Reporting to our Director Product Solutions – Africa, you lead a Product Manager and an Engineering Manager, with 14 engineers behind them. You also sit on the KYC Africa leadership team alongside our commercial and operations leads. You'll spend time with customers and in the market, bringing the South African view into every product decision. It's real ownership, with a global network to learn from and grow with. What You'll Do Own the product vision, roadmap and prioritisation, balancing regulatory obligation, customer demand, platform health and cost Lead go-to-market end to end, partnering with sales, operations and marketing on segmentation, positioning, pricing and packaging Run market and customer discovery to understand where clients' compliance obligations are heading, and track adoption, retention and customer confidence Define the technology direction in line with nCino's platform and AI direction, and make clear, evidence-based product and engineering decisions Lead and grow the team thr

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a supervisor on the facilities operations team, you will help design, build, activate, and maintain some of the world’s most technically advanced facilities. You will be able to operate with autonomy to solve diverse and complex problems, excel at managing multiple projects at a time, and work in a dynamic, fast-paced environment. The Facilities Supervisor is an important role and directly impacts the foundation of the Southaven and Memphis sites. This position will help ensure that we keep facility maintenance costs low, keep vendors competitive and efficient, and find better ways to enhance our image with customers, visitors, and VIPs. Our facility care is a direct reflection of our values, and the impact is immense. RESPONSIBILITIES: Lead a team responsible for performing inspections, testing, maintenance, and repair of campus-wide systems; including mechanical/HVAC, electrical, compressed air, dust collectors, plumbing tasks (backflow preventers/etc), as well as other preventative maintenance and repair programs covered by facilities operations Lead and direct a team of plumbing, compressed air, electrical, and HVAC-focused facility technicians Schedu

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a supervisor on the facilities operations team, you will help design, build, activate, and maintain some of the world’s most technically advanced facilities. You will be able to operate with autonomy to solve diverse and complex problems, excel at managing multiple projects at a time, and work in a dynamic, fast-paced environment. The Facilities Supervisor is an important role and directly impacts the foundation of the Southaven and Memphis sites. This position will help ensure that we keep facility maintenance costs low, keep vendors competitive and efficient, and find better ways to enhance our image with customers, visitors, and VIPs. Our facility care is a direct reflection of our values, and the impact is immense. RESPONSIBILITIES: Lead a team responsible for performing inspections, testing, maintenance, and repair of campus-wide systems; including mechanical/HVAC, electrical, compressed air, dust collectors, plumbing tasks (backflow preventers/etc), as well as other preventative maintenance and repair programs covered by facilities operations Lead and direct a team of plumbing, compressed air, electrical, and HVAC-focused facility technicians Schedu

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . About the Role The Senior Director, Hardware/Architecture role requires a dynamic R&D professional to lead the research, design, & execution of multi-disciplinary development of hardware systems, including servers/firewalls, security appliances, switches, & access points. Scope includes management of cross-geo teams & driving development with JDM/ODM partners, primarily in Asia. As a member of the hardware & operations leadership team, you will work closely with Software, Product, Finance, & Operations to align hardware strategy with business priorities. This role requires a leader who can operate at both a strategic and operational level, with a clear focus on execution, accountability, and results. What You’ll Do Design and Development leadership of global HW engineering team Hands-on engagement with Software & Product leads for hardware architecture definition, including silicon selection & system power/thermal/mech decisions in line with target COGs Drive multi-disciplinary functions with a broad view of hardware development across all facets – board & system design, Power, SI, ECAD, Mech/Thermal, Validation, Compliance Experience evaluating trade-offs in design for

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . About the Role The Senior Director, Hardware/Architecture role requires a dynamic R&D professional to lead the research, design, & execution of multi-disciplinary development of hardware systems, including servers/firewalls, security appliances, switches, & access points. Scope includes management of cross-geo teams & driving development with JDM/ODM partners, primarily in Asia. As a member of the hardware & operations leadership team, you will work closely with Software, Product, Finance, & Operations to align hardware strategy with business priorities. This role requires a leader who can operate at both a strategic and operational level, with a clear focus on execution, accountability, and results. What You’ll Do Design and Development leadership of global HW engineering team Hands-on engagement with Software & Product leads for hardware architecture definition, including silicon selection & system power/thermal/mech decisions in line with target COGs Drive multi-disciplinary functions with a broad view of hardware development across all facets – board & system design, Power, SI, ECAD, Mech/Thermal, Validation, Compliance Experience evaluating trade-offs in design for