Operations Specialist in Warsaw

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role As an Operations Specialist (f/m/d), you will join our dedicated team of four in Poland to drive high-quality transport execution. Your mission is to own and optimize Sea Freight and Rail Import processes while maintaining the agility to flexibly support Export business as part of our collaborative structure. This role is ideal for an operational expert who thrives in a close-knit, high-performing team and is passionate about combining freight forwarding precision with digital-first logistics and AI-supported features while ensuring a high level of customer satisfaction. Key Responsibilities Manage the full lifecycle of shipments from booking to invoicing for Import and Export. Advise and support clients throughout the entire logistics process with a solution-oriented approach. Communicate and coordinate seamlessly with key partners including customs, carriers, and internal stakeholders. Prepare and document manual quotations accurately and efficiently to ensure compliant execution. Leverage data analysis to monitor customer

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role As an Operations Specialist (f/m/d), you will join our dedicated team of four in Poland to drive high-quality transport execution. Your mission is to own and optimize Sea Freight Export processes while maintaining the agility to flexibly support Import business as part of our collaborative structure. This role is ideal for an operational expert who thrives in a close-knit, high-performing team and is passionate about combining freight forwarding precision with digital-first logistics and ensuring a high level of customer satisfaction. Key Responsibilities Manage the full lifecycle of shipments from booking to invoicing for Export and Import. Advise and support clients throughout the entire logistics process with a solution-oriented approach. Communicate and coordinate seamlessly with key partners including customs, carriers, and internal stakeholders. Prepare and document manual quotations accurately and efficiently to ensure compliant execution. Leverage data analysis to monitor customer processes and proactively drive quali

Job Overview Do you want to work in the e-commerce payments and fraud operations at one of the world’s largest gaming companies? This role is part of the Payments Team which is responsible for setting and implementing the payment strategy for Wargaming and preventing payments fraud. Payments is considered a key stakeholder, ensuring global coverage of payment methods for all existing and new products along with making sure the level of payment fraud is kept low. In this role you will have the opportunity to learn about payments and fraud on a global scale from a team of experts with many years of experience in the payments industry. Reports to The Junior Payments Specialist will report to the Senior Payments and Fraud Manager. What will you do? Manage new and existing relationships with Payment Service Providers (PSPs) and Payment processors Onboard new payment methods and/or new PSPs: assist in negotiating contracts, fees, and technical set ups Perform analytics on payment performance and identify areas of improvement to lower cost and improve approval rates Interact with other stakeholders on the payments related questions – Development, Legal, DPO, Products Monitor KPI’s ensuring optimum performance Monitor new regulations and implement them What are we looking for? Basic understanding of payment processing & financial transactions Strong written and verbal communication and presentation skills Strong analytical & Excel skills Data-driven decision making with good

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets and wealth and asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture About the Role: We are seeking a highly analytical and detail-oriented Business Analyst with deep experience in payments , particularly in credit card products and processing . This role will support the development and enhancement of innovative payment solutions, working closely with product managers, technology teams, and external partners to deliver best-in-class customer experiences. Key Responsibilities: Collaborate with product managers to define and refine product requirements for credit card and payment solutions. Analyze business processes, customer journeys, and transaction data to identify opportunities for innovation and optimization. Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria. Support the end-to-end lifecycle of credit card products, including onboarding, authorization, clearing, settlement, and dispute management. Conduct market and competitor analysis to inform product strategy an

We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets, and wealth & asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile, and entrepreneurial culture About the Role We are looking for an experienced Business Analyst with strong Risk Governance expertise to join our Business Consulting team in Warsaw. This role will focus on supporting TPRM (Third Party Risk Management) Governance initiatives across policy, standards, metrics, and operating model enhancements. You will work closely with Risk, Operations, Technology, and Product stakeholders to define business requirements, improve governance processes, and help deliver strategic transformation initiatives within complex financial services environments. What You’ll Do Partner with stakeholders across Risk, Technology, Operations, and Product teams to capture and define business requirements for TPRM governance initiatives Develop key business analysis artefacts including problem statements, scope documentation, stakehol

About Us: Sauce Labs is the leading provider of continuous test and error reporting solutions that give companies the confidence to develop, deliver and update high quality software at speed. The Sauce Labs Continuous Testing Cloud identifies quality signals in development and production, accelerating the ability to release and update web and mobile applications that look, function and perform exactly as they should on every browser, operating system and device, every single time. Sauce Labs is a privately held company funded by TPG and Riverwood Capital. The Role: Sauce Labs seeks a Senior Software Engineer to join the Virtual Device Cloud team, which builds and operates the infrastructure that hosts remote iOS, macOS, Windows, and Linux devices at scale for automated app and browser testing. This is not a narrow specialist role. We need someone who can move across the whole stack of a distributed system: understand how the pieces fit together, make the system observable enough that we know what's working and can diagnose what isn't, write and structure code with clear boundaries and the right things encapsulated, and be just as comfortable SSHing into a fleet machine to dig into a live problem as designing the system on a whiteboard. You'll join the Virtual Device Cloud team, which has deep, concentrated strength in macOS, CoreSimulator and APFS internals, and work closely with the Product Manager and with the Test Orchestration and Cloud teams. Your job is to i

Avaloq Software Engineer About Capco Capco is a global technology and management consultancy specialising in driving transformation across the financial services industry. We combine deep industry knowledge with consulting, technology and delivery expertise to help our clients navigate complex change and build the financial services organisations of the future. If you are an experienced Avaloq professional looking to apply your specialist expertise to complex transformation initiatives within financial services, we would be interested in hearing from you. About the Role As a Senior Avaloq Developer engaged on a B2B basis, you will provide specialist Avaloq development services supporting complex technology initiatives for financial services clients. The engagement will focus on designing, developing and enhancing high-quality solutions across core banking and wealth management environments. You will collaborate with relevant project stakeholders and technical specialists to deliver agreed outcomes across implementation, integration, migration and platform enhancement initiatives. This opportunity is intended for an independent professional operating their own business. Services will be provided under an agreed B2B contract, with appropriate independence and autonomy in the delivery of the contracted services. What You’ll Do · Design, develop, configure and enhance Avaloq solutions in line with agreed technical and business requirements. · Deliver high-quality Av

CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Help financial institutions navigate the evolving payments landscape and turn market, regulatory and technology change into practical business outcomes. The Role As a Senior Manager specializing in Payments at Capco, you will advise banks and other financial institutions on complex payments challenges, helping clients respond to changing customer expectations, regulatory requirements and developments across the payments ecosystem. You will work closely with senior client stakeholders across Payments, Operations, Product, Technology, Risk and Compliance, supporting engagements spanning payments strategy, operating model transformation, regulatory change and the modernization of payments capabilities. This is a senior advisory role combining deep payments knowledge, consulting expertise and strong stakeholder management. You will help clients assess opportunities and challenges, define target-state solutions and deliver sustainable change while contributing to the continued development of Capco’s Payments offering in Poland. What You’ll Do Advise banks and other financial instit

Avaloq Business Analyst About Capco Capco is a global technology and management consultancy specialising in driving transformation across the financial services industry. We combine deep industry knowledge with consulting, technology and delivery expertise to help our clients navigate complex change and build the financial services organisations of the future. If you are an experienced Avaloq professional looking to apply your specialist expertise to complex transformation initiatives within financial services, we would be interested in hearing from you. About the Role As an Avaloq Business Analyst engaged with Capco, you will provide specialist business analysis and consulting services supporting Avaloq transformation initiatives for financial services clients. You will work closely with client stakeholders, technical specialists and project teams to understand business requirements, analyse processes and translate complex business needs into clear functional requirements and effective Avaloq solutions. The engagement may span Avaloq implementations, transformations, migrations and platform enhancements , giving you the opportunity to contribute your specialist expertise across complex banking and wealth management environments. This opportunity is intended for an independent professional operating through their own business . Services will be delivered under an agreed B2B contract, with appropriate independence and autonomy in the delivery of the contracted services.

CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Build resilient integration and workflow solutions at the intersection of capital markets, modern technology and digital assets. The Role As a Senior Integration & Workflow Engineer , you’ll provide specialist engineering services focused on designing and developing custom integration and workflow-orchestration components connecting capital markets platforms, blockchain infrastructure and market infrastructure. Design and develop custom integration and workflow-orchestration components connecting capital markets entity’s platforms, Blockchain infrastructure and market infrastructure. The scope includes delivering resilient, secure and auditable services supporting pre-trade validation, transaction orchestration, settlement processing and downstream system integration.. What You’ll Do Design and develop custom middleware and workflow-orchestration services Build REST/API-based integrations with internal and third-party platforms Implement transaction and workflow state management, including multi-step processing across systems Develop orchestration logic for Pre-Trade Gateway,

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there Role Overview: We are looking for an experienced Project Manager to lead and deliver strategic initiatives within the banking sector. The role involves managing end-to-end project delivery, ensuring alignment with business objectives, regulatory requirements, and timelines while coordinating cross-functional teams across business, IT, and risk functions. Key Responsibilities: Lead the full project lifecycle from initiation to closure Define project scope, objectives, timelines, and deliverables Manage project plans, budgets, resources, and dependencies Coordinate cross-functional teams, including business, IT, risk, and compliance Ensure delivery in line with regulatory requirements (e.g., GDPR, AML, Basel, DORA) Identify, assess, and manage project risks, issues, and dependencies Drive governance, reporti

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This in

CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Role purpose Own the technical architecture and technical delivery of the Kondor+ upgrade , including assessment of the current Kondor architecture, definition of the target architecture, upgrade strategy, technical dependencies, environments, integrations and non-functional requirements. Key responsibilities Perform technical assessment of the existing Kondor+ landscape. Define the technical architecture and upgrade approach. Analyse dependencies between Kondor+, database, operating system, middleware, interfaces and surrounding applications. Assess Kondor+ custom developments and extensions for compatibility with the target release. Define environment topology for DEV/SIT/UAT/Pre-Prod/Production. Define installation, configuration and deployment approach for the upgraded Kondor platform. Lead technical troubleshooting across Kondor application, database and integration layers. Review technical changes required to interfaces and custom components. Coordinate with Teciem/vendor technical specialists where required. Define performance, resilience, availability, backup/recovery and operational

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there The Role As a Senior Business Analyst , you will provide consulting expertise to clients delivering large-scale Cards transformation initiatives across the banking sector. Drawing on your experience in Cards & Payments, you will help clients define business priorities, optimise operating models, and translate complex business challenges into practical, scalable solutions that support successful transformation. Working closely with business stakeholders, architects, and delivery teams, you will bring a strategic consulting perspective to business analysis, solution design, and transformation planning. A strong background in Cards platforms is essential, while experience with VisionPLUS (Visiona) or similar enterprise card processing solutions will be considered a distinct advantage. What You'll Do Partner with clients to shape and deliver business analysis for strategic Cards transformation programmes, ensuring business objectives are aligned with practical implementation approaches. Analyse bu

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI firs