At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international ser
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Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . As Roadie’s Workforce Manager , you’ll lead workforce planning and real-time operations for our 24/7 Support organization. Working across Roadie and our BPO partners, you’ll ensure the right coverage across phone, chat, and email to deliver a great user experience. You’ll develop our Real-Time Analysts and scheduling resources, anticipate demand, and guide teams through daily challenges and peak periods. If you enjoy solving complex operational puzzles, developing people, and seeing your decisions make an immediate impact, you’ll thrive in this role. What You’ll Do Lead and develop Roadie’s Real-Time Analysts and scheduling resources through clear priorities, coaching, and accountability Own forecasting, staffing, and headcount planning across Support channels, internal teams, and BPO partners Build schedules that align staffing with demand and maintain consistent queue coverage Guide real-time operations by monitoring service levels, adherence, occupancy, utilization, backlog, and handle time, taking action as needs shift Anticipate staffing and scheduling gaps, communicate their business impact, and recommend practical solutions Partner with Support Managers, Vendor Managers, Salesforce, Engineering, and other technical teams to improve routing, workflows, automation, and s
Manager Customer Support EMEA Location: Cork, Ireland (office-based). The Manager, Customer Support role is responsible for all aspects of customer post-sales support to our customers and partners. The support team is responsible for handling support requests using the follow-the-sun model in the EMEA region and provide support for other geographies such as APAC and Americas requesting assistance. As a Support Manager, your passion for exceeding customer expectations will flourish as you lead a team of high caliber Support Engineers in delivering exceptional customer experience to our global customer base. You will be responsible for the management, professional growth and development of the team. As a key member of the leadership team you are also responsible for delighting our customers, developing excellent staff and achieving both tactical and strategic business development objectives. This role requires a high level of professional communication to all stakeholders. The Manager of Customer Support is also responsible for short and long-term performance management of his/her direct reports, including managing individual operational indicators, written performance reviews, and career planning. Responsibilities include: Implement the service delivery strategy defined by the organisation. Manage the business and operational excellence of our customer support organisation Ensure that quality and service delivery standards are met and exceeded Collaborate with other organisation such as Sales, Marketing, Operations, Engineering, QA, and IT to improve overall customer satisfaction objectives Manage the support operations and performance activities, customer satisfaction Drive operational improvements as it relates to customer satisfaction Represent the Services functions as necessary on product teams and in various other Rubrik decision-making forums Evaluate and develop staff Manages the activities of a group/department of technical support engineers and leads Closel
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As the Senior Product Manager for Integrations at Vanta, you will be responsible for the ongoing development of integrations across categories, driving direct customer impact through new integrations and expanded capabilities. Vanta currently manages a catalog of over 400 integrations that help customers continuously monitor their compliance and generate the evidence needed to satisfy audit. You’ll drive planning and delivery for a wide range of integration categories and capabilities, such as HRIS/IDP systems, cloud and security platforms, and ticketing systems, building on top of the integrations platform. You’ll be part of Vanta’s Automation group, which owns how customers discover and connect to other platforms through integrations, use that data to power product experiences and tests, drive customers toward compliance-related security outcomes, and ultimately generate the evidence required for audit. You will operate in a few different modes to build your roadmap, balancing direction from other product teams, customer input, and your own prioritization framework to make the right investments. Plus, you will get wide exposure to most parts of Vanta’s products. What you’ll do as a Senior Product Manager, Integrations at Vanta: Drive integrations roadmap and strategy, determining which new integrations and capabilities are built based on inputs from other product teams, customers, and the broader business environment. Pair closely with engineering and design counterparts to prioritize the backlog, plan the roadmap, and make crucial decisions about integration depth, capability, and sequencing. Pair with the integration partne
About the Team DoorDash is looking for an experienced Manager, Tax Technology to lead tax platform and business projects on the DoorDash side of our growing Tax Team, with an emphasis on new integrations — new verticals, new merchants, and new product launches. This role sits at the intersection of tax, product, engineering, and the Vertex Center of Excellence — turning business and tax requirements into configured, tested, live capabilities. As DoorDash continues to grow across new verticals and merchants, we are looking for a candidate who combines indirect tax knowledge with the ability to translate business and tax requirements into clear functional system requirements, lead cross-functional delivery, and develop a team. About the Role You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead tax platform and business projects on the DoorDash platform. You will partner closely with Tax Engineering, Tax Advisory & Planning (TAP), Tax Product, and other stakeholders — gathering business and tax requirements, translating them into tax-system functional requirements for the Vertex Center of Excellence (CoE) to configure, and reviewing Technical Design Documents (TDDs) to provide functional tax expertise back to Tax Engineering. The primary focus of this position is end-to-end delivery of tax features and new-vertical / new-merchant / new-product launches on the DoorDash platform, grounded in US sales and use tax, Canada GST/HST/PST, and Australia and New Zealand GST, across food and beverage and retail tax context, with an understanding of how data flows from upstream systems through the tax engine to downstream reporting. You’re excited about this opportunity because you will… Lead tax platform and business projects on the DoorDash platform, including new vertical launches, business and enterprise merchant launches, and new product launches. Gather business and tax requirements from TAP, Tax Product, and business stakeho
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team In this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe. As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management. What you’ll do As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients. Responsibilities Own the full onboarding cycle for mid-market and enter
Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . About the role We're hiring a Growth Engagement Specialist to play a critical role in Wealthsimple's proactive client communication initiatives. This role is both technical and creative, where you'll work on the planning and execution of end-to-end growth marketing campaigns across Wealthsimple's brand and product ecosystem, using AI-assisted tooling to do it faster and better than ever before. The ideal candidate is one who can think "client-first," who can balance multiple projects simultaneously without sacrificing on quality, and who understands the interconnected technical and creative elements of consumer performance marketing programs — including where AI can meaningfully accelerate or improve that work. You'll be joining our multidisciplinary Growth organization where you'll work with stakeholders from Product, Engineering, Design, Data Science, and other growth and lifecycle marketers like yourself. What you'll do: Own day-to-day execution of multi-channel marketing campaigns (esp. in-app content, email and mobile push), including segmenting target audiences, orchestrating multi-channel journeys, building templates, QA & deploying campaigns, and reporting on performance Use AI tools (e.g. Claude, Braze's AI features, or similar) to improve QA, content generation, campaign briefs, and reporting, and help build repeatable AI-powere
ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are seeking an experienced and detail-oriented GRC (Governance, Risk, and Compliance) Manager to build, support, and continuously enhance Baseten’s security governance, compliance, and privacy programs. As one of the early members of our security organization, you will play a key role in ensuring our platform meets and exceeds the highest standards for privacy, trust, and regulatory compliance. You’ll work closely with Engineering, Product, Security, and Legal to define compliance requirements, assess platform capabilities, and drive implementation from initial scoping through validation. You will also lead customer assurance efforts, helping customers understand our security architecture and compliance posture while bringing their requirements back into product planning. Alongside this product focus, you’ll contribute to Baseten’s broader GRC program, including governance, risk management, audits, vendor assessments, and security awareness. RESPONSIBILITIES Product Compliance: Translate regulatory, framework, and customer requirements into clear product requirements and technical controls, partnering with Engineering and Product to build compliance into platform design and development. Governance & Policy Development: Design, implement, and maintain security governance frameworks, policies, and procedures that align with Baseten’s risk posture and industry best practices. Risk Management: Build and manag
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Commercial Partnerships Manager - Agentic Commerce Adyen is looking for a Senior Commercial Partnerships Manager to lead the commercial activation of Agentic Commerce across Agent Developer partnerships and our broader North American partner ecosystem. As we scale integrations with partners such as Google, Meta, Amazon, Microsoft, OpenAI, and others, this role will bridge product, partner platforms, and commercial execution by developing joint GTM strategies, driving adoption through priority partners, and representing Commercial Partnerships in the internal planning and execution of our Agentic Commerce strategy. What You'll Do: Serve as the primary commercial GTM lead for priority Agent Developer partnerships, ensuring alignment on objectives and impact. Develop and own the joint GTM plan per partner, including prioritization of initiatives, recommendation of GTM investment, execution, partner commitments and measurement of commercial impact and ROI. Serve as an Agentic Commerce SME for priority Premier and Premier+ partners in North America, supporting strategic partner and merchant engagements to accelerate understanding, activation and product adoption. Represent Commercial Partnerships in relevant Agentic Commerce strategy, roadmap and planning forums, bringing partner-market feedback into internal decision-making
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As Architect for the Data Centers & Workplace, you will lead the strategic planning, design, and execution of facilities and infrastructure solutions for SpaceXSI's data centers and site builds. Drawing on expertise in complex, multi-stakeholder projects, you'll collaborate across engineering, procurement, construction, and business teams to deliver integrated, compliant designs that align with aggressive timelines and innovation goals. This position reports to the Facilities Leadership team and is an opportunity that requires travel to different locations and cross-site collaboration. RESPONSIBILITIES: Plan, design, and support the construction of advanced data centers and AI infrastructure, including high-performance computing facilities at new and existing sites. Collaborate with civil, structural, MEP, and fire protection disciplines, as well as procurement and construction teams, to develop integrated solutions optimized for scalability, efficiency, and reliability. Create Basis of Design documents and Request for Quotation (RFQ) packages for external consultants, architects, and vendors; respond to RFIs and iterate based on feedback. Conduct site visits
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for user-driven and deeply technical Associate Product Managers to join our rotation program. You'll help connect AI, design-to-code, and design systems workflows across Figma's suite of products, enabling our millions of users to go from idea to production faster. You'll be a liaison between design and engineering, working to solve complex user experience flows while ensuring they work for the underlying engineering architecture. This is a chance to experience all aspects of the product development process at a rapid pace while gaining exposure across multiple product areas. This is a full time role based in our San Francisco hub with hybrid flexibility. Applications must be submitted by Wednesday, October 21st, 2026 at 5:00pm PT to be considered. What you'll do at Figma: Drive forward tightly-scoped, advanced features across Figma products Collaborate with fellow PMs to advance larger streams and define the multi-year vision for these interconnected product areas Work closely with customers as large as Microsoft to as small as solo designers to ensure the needs of all users at any scale are met Partner closely with engineering to ensure the systems are built in a scalable, performant way that advances our needs in the future Join forces with designers to find ways to present complex user flows in a simple and easy to understand format Participate in planning and prioritization, tracking key metrics, collaborating on marketing, messaging, positioning, and go-to-market plans Some p
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Growth team helps people discover, adopt, and become successful on Claude. Product managers, engineers, designers, data scientists and marketers work together as one team across every product and plan: Pro, Max, Team, Enterprise, as well as the API for developers. Growth marketing sits within this unified Growth team, and is responsible for performance marketing, lifecycle, and SEO. We are hiring a Growth Marketing Lead to own and scale our performance marketing efforts. This leader will define channel strategy across self-serve and sales-assisted journeys, develop programs for distinct customer segments, and own measurable impact from demand creation through customer growth. Key responsibilities Own our global performance marketing channel strategy across all channels, including forecasting, planning, audience targeting, and budget pacing Execute growth campaigns end-to-end across acquisition, activation, and retention, from hypothesis through launch and scale Build campaigns and programs for consumers, developers, and businesses Own self-serve and product-led B2B demand generation for Team, Enterprise and the API, and partner with Enterprise Marketing and GTM on sales-assisted demand Partner closely with Data Science on incrementality, holdouts, attribution, lifetime value and payback Drive experimentation and incrementality measurement, translating results into scalable playbooks across markets, segments, and sales motions Work with Growth Product and Growth Engineering on top-of-funnel experiments, tracking and the marketing stack, so campaigns do not stop at the click Work with Brand, Content and Product Market
As a Test Technician on Zoox's Base Operations team, you are responsible for the setup, execution, and reporting of tests on Zoox R&D bots, and for keeping the public roads fleet ready for on-road use. This includes planning tests, installing test equipment and sensors, configuring vehicles to desired test states, executing tests per requestor procedures, and performing the maintenance, diagnostics, and repair work that keeps vehicles safe, demo-ready, and test-ready. Testing spans vehicle performance, crash testing, noise and vibration, thermal performance, durability testing, prototype and procedure validation. You will draw on expertise in one or more of these areas, working closely with the responsible attribute lead and with your team to keep the fleet in a ready state. Shift: 1st Shift, Tuesday - Saturday, 6:30am - 3pm Travel Requirements: up to 50% In this role, you will: Execute vehicle-level test requests with a focus on accuracy and thoroughness; create diagnostic test plans as needed. Work with engineering to select and install appropriate test sensors, and to set up and configure DAQ systems. Support preparation of test parts and update test vehicles as dictated by test requirements; coordinate logistics for vehicles, equipment, and parts. Configure, set up, maintain, diagnose, and sign off on vehicles for safe on-road use; perform vehicle-level inspections, maintenance, and repairs. Perform diagnostics and escalate to the appropriate engineering team when required; coordinate and drive the repair process. Sync with the Shop Foreman to ensure vehicles are ready for demonstration and testing requirements. Execute tests, collect data, and support the analysis, documentation, and reporting of results; maintain service records and quality field reports. Maintain shop and workshop space, tools, and parts inventory to a high professional standard of safety, efficiency, and cleanliness. <l
About the Team DoorDash is looking for an experienced Manager, Tax Technology to lead the tax platform and business projects of our growing Tax Team, with an emphasis on new integrations — new verticals, new merchants/partnerships, and new product launches. This role sits at the intersection of tax, product, engineering, and the Vertex Center of Excellence — turning business and tax requirements into configured, tested, live capabilities and working with the offshore implementation team delivering that work day to day. As DoorDash continues to grow across new verticals and markets, we are looking for a candidate who combines indirect tax knowledge with the ability to translate business and tax requirements into clear functional system requirements, lead cross-functional delivery, and own the delivery of new tax platform features on both the in-house and third party tax engines. About the Role You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead tax platform and business projects on the DoorDash platform. You will partner closely with Tax Engineering, Tax Advisory & Planning (TAP), Tax Product, and other stakeholders — gathering business and tax requirements, translating them into tax-system functional requirements for configuration, testing and cutover, and reviewing Technical Design Documents (TDDs) to provide functional tax expertise back to Tax Engineering. The primary focus of this position is end-to-end delivery of tax features, new-vertical / new-merchant or partnership / new-product launches, and legislative changes on the DoorDash platform, grounded in US sales and use tax, Canada GST/HST/PST, and Australia and New Zealand GST, across food and beverage and retail tax context, with an understanding of how data flows from upstream systems through the tax engine to downstream reporting. Rather than handing off requirements to the Vertex Center of Excellence team, you will apply your own Vertex knowl
Opportunity Overview: We're seeking a Director, Solutions Architecture to lead our team of Solution Architects within Cohere Health's PaaS Delivery organization. In this player-coach role, you'll set the technical and business standard for how Cohere designs solutions for complex healthcare clients running large, mission-critical platforms like claims systems and utilization management infrastructure. You'll partner closely with Solution Owners, Forward Deployed Engineers, Technical Program Managers, Platform Configuration, and QA to keep solution design in sync with delivery. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Manage a team of 8 Solution Architects — hiring, coaching, performance management, and career development Set the standard for solution design quality across the team: how SAs guide clients to existing functionality, document the BRD/FRD, and design future-state workflows Foster a culture of engaging with customers where they are — saying yes where we can, and pushing back constructively when we can't Own escalations when a solution design is contested, technically infeasible, or in tension with a commercial commitment Balance workload and account assignments across the team as new implementations continue to ramp up Partner with Solution Owners, FDEs, Platform Configuration, QA, and TPMs across the Delivery org to keep solution design in sync with delivery timelines Represent Solution Architecture in cross-functional planning and with client executive stakeholders on complex or escalated accounts Build repeatable training materials, templates, and playbooks so solution quality doesn't depend on any one architect What you’ll need: 12+ years in solution architecture, technical consulting, or similar client-facing technical roles, including significant healthcare experience 3+ years directly managing a technical team — solution
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