Platform Support Engineer Jobs

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity We are at an inflection point in our journey. Our platform now serves tens of thousands of learners, demand for AI skills is accelerating, and we are investing seriously in the product and technology that will take us to the next stage of scale. This is a role for someone who wants to build the product that gets more people into transformative learning, and upskill people with critical data and AI skills faster. The Role We are looking for a Lead Product Manager to own Prescribe: the product that helps a prospective learner find the right programme for their skills and their employer's goals, then takes them to a confident commitment and a successful start. You will be the strategic counterpart to a Senior Engineering Manager, working alongside design and data, and closely with our go-to-market and fulfilment teams. Growth at Multiverse means getting more people from first interest to a confident start, and it is a product problem, not a marketing problem. Y

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team The Client Director is a senior member of our sales organization, responsible for the long-arc commercial trajectory of Celonis’s most strategically important accounts. You sit at the intersection of enterprise sales leadership and platform strategy—owning a focused portfolio of one to few large accounts generating significant ARR, and working in close partnership with Value Engineers, Client Value Partners (CVP), and Professional Services to grow, protect, and compound that revenue over multi-year horizons. The Role As the Client Director for a Strategic Life Sciences Account, your primary objective is to develop, maintain, and expand resilient sponsorship and sticky business critical use cases across the client’s business. You are accountable for moving accounts from solving individual pain points to an Enterprise AI platform of record—embedding the Celonis platform as a strategic pillar within the client’s operations. You are the client’s most senior commercial partner, engaging at the C-suite level on business strategy, platform investment, and multi-year transformation. Where a CVP is deployed, you own the commercial relationship and expansion strategy; they own value realization and adoption. The work you’ll do Own th

The Application Modernization Platform (AMP) team is dedicated to solving one of the industry's biggest challenges: transforming rigid, legacy applications that suffer from poor scalability and high operating costs into modern, microservices-based architectures on MongoDB. To accelerate this transition, MongoDB is building a dedicated Platform and Infrastructure team to develop the Application Modernisation Platform and Infrastructure . As we help customers modernize their application and data ecosystems, we face the challenge of deploying complex tooling into highly restrictive client environments and architecting automated verification frameworks to ensure data equivalence. This new team will architect the platform foundation and infrastructure that enables a "build once, run anywhere" model, ensuring our AI-powered modernisation suite operates seamlessly regardless of a client's security or network constraints. We are looking for engineers to join this high-visibility initiative, where you will solve unique distributed systems puzzles and help shape the future of how global enterprises leverage data and AI. We are looking for an experienced Software Engineer who thrives on solving infrastructure constraints and building developer-centric modernisation platforms with a strong background in building software testkits/frameworks. The ideal candidate will be designing and building automated frameworks that validate functional equivalence, performance benchmarks, and data integrity. From leveraging LLMs for unit test generation to building contract testing frameworks, your work will be the safety net for the world’s largest enterprise migrations. This role will be based in our India office in Gurgaon and offers a hybrid working model. The ideal candidate for this role will have 3-4 years of commercial software development experience with at least one JVM language such as Java, preferably using the Spring ecosystem Expertise integrating Large Language Models (LLMs) int

MongoDB's Application Modernization Platform (AMP) helps organizations modernize legacy applications and move their workloads and associated data from relational databases to MongoDB. Our customers need a dependable way to bring analysis, transformation, testing, and migration capabilities into their modernization workflows. The Platform team builds the shared foundations that make AMP a cohesive product. We connect specialized tools and services through consistent interfaces, integrate them with AI agents and development environments, and make them secure, observable, and straightforward to deploy and operate. Our work enables product teams to deliver new capabilities without repeatedly solving the same integration and infrastructure problems. We are looking for a Staff Engineer to set technical direction and lead delivery of this platform. You will combine deep systems engineering with product judgment, turning ambiguous requirements into reusable services and working integrations. You will define clear boundaries between platform, product teams, and external partners; make deliberate build-versus-integrate decisions; and contribute foundational code. Your impact will be measured by how reliably teams and customers can adopt and use AMP capabilities, and how much engineering effort the platform removes from their path. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. A strong candidate for this position will have: Technical Leadership: Over 8 years in software engineering and production operations, with a proven history of championing major technical strategies and deploying resilient, scalable architectures Platform Engineering: Deep practical expertise architecting common frameworks, distributed architectures, or core developer tooling leveraged across multiple organizations or customer environments API & System Design: Track record of establishing and refining service boundaries, interfaces, and data schemas with

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The AI Transformation team AI Transformation is a small, focused squad that is driving Multiverse’s next wave of growth. Our mandate is to rebuild how the company actually works, function by function, and to establish the practices that make Multiverse an AI-first company from the core out. But our work doesn’t stop there. We are building a product that we will take to market to truly be a transformation partner to our customers. Joining this team means shaping the future of Multiverse, of our customers, and of the wider workforce as we navigate the new world of work. The team is high velocity, inherently cross-functional and broad in scope. We work alongside colleagues whose work we are reimagining, and closely with the wider engineering org building Multiverse's current customer-facing product. The structure is flat and fast, with egos left at the door, bias to action and fun at our core. What your day-to-day will look like Every day will be different, but you can expect

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity We’re expanding our Strategic Accounts post-sale team and are looking for a Customer Value Partner, Strategic Accounts to own a handful of our most complex, high-impact enterprise partnerships. This is a senior individual contributor role and the post-sale counterpart to our Strategic Account Executives. Your focus is to ensure customers experience Multiverse as a seamless, proactive partner; turning commitments into outcomes, building long-term trust with senior stakeholders, and creating the conditions for sustainable account growth. Once here, you will: Own the end-to-end customer journey for key strategic accounts, from launch through long-term value realisation. Build deep, multi-threaded relationships across customer stakeholders (HR, executive sponsors, business leaders, department partners, line managers) and understand internal dynamics to engage the right people at the right time. Partner with executive sponsors to broaden engagement across senior

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. About the role Billions have gone into enterprise AI. Most of it isn't working — organisations still can't turn model capability into measurable business impact. That's not a training problem or a slide-deck problem. It's a hard, unsolved technical challenge: building the systems that translate what AI can do into how work actually gets done inside real organisations, at scale, with proof it's working. That's the problem Multiverse exists to solve, and it's the one this role exists to sell. We're hiring a Senior Leader of Product Marketing, reporting to the CPTO, to own the positioning, competitive intelligence, and go-to-market orchestration that makes that story credible to buyers who've heard "AI transformation" pitches before and have learned to discount them. This is a strategic leadership and launch-execution role: you're accountable for a narrative that has to survive a skeptical CTO's follow-up questions, not just land in a pitch deck. You'll sit at the center of Pr

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role : We are looking for a visionary and strategic Field CTO with a "learn-it-all" mindset to serve as a high-impact technical advisor for our most strategic prospects and customers. In this role, you will act as a peer to client executives, translating complex business transformations into scalable technical strategies. You will drive innovation by championing Process Intelligence , Agentic AI and Enterprise Modernization , ensuring our technology aligns with the evolving needs of the global market. The work you’ll do: Executive Advisory: Serve as a trusted advisor to C-level executives , aligning their long-term strategic goals with the Celonis technical vision. Strategic Architecture & Roadmap: Lead the overarching data, cloud, and innovation strategy for our largest global accounts, utilizing methodologies like Capability Mapping to identify high-value opportunities. Innovation Leadership: Architect "first-of-a-kind" solutions using emergent technologies like Agentic AI to solve complex enterprise challenges. Sales & Business Impact: Partner with Sales and Value Engineering driving revenue through new customer acquisition and strategic up-selling. Product Advocacy: Act as a critical feedback loop between our

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The UK Value Engineering team is responsible for our largest Fortune500 customers and owns their transformation journey by working on the very frontier of what’s possible with Data and AI. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis data & AI platform is deployed to tackle the most strategic business challenges, fits into the right place in our customers’ technology stack and most importantly generates strong ROI through deep and broad deployments. The Role: As a Senior Value Engineer you are spearheading our mission of data-driven business transformation with our customers by owning their end-to-end value journey. You are their trusted technology & business advisor, helping organisations achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers – landing, expanding, adopting and renewing. Responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, helping organisations understand where Celonis fits into their IT landscape and AI strategy, building specifi

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team Celonis USA is the fastest-growing division of one of the world’s fastest-growing companies. Come join us on the ground floor on a team dedicated to developing state-of-the-art technology for core Celonis services. The Data Core team builds an engineering team to develop the high-throughput infrastructure that powers monetization, real-time consumption tracking, dynamic entitlement enforcement, and cost optimization across the Celonis services. As our global customer base expands, our backend services process billions of telemetry and usage events daily to deliver precise, transparent, and fault-tolerant billing data in multi-cloud environments. Join us if you want to grow in your engineering knowledge, tackle complex distributed systems challenges, and leave your mark on a rapidly growing company. The Role We are looking for a senior backend developer who enjoys building resilient, low-latency, and high-throughput systems at scale. Within our Pricing service team, you will design and implement the mission-critical core engines that ingest usage telemetry, evaluate dynamic pricing models, enforce feature entitlements, and power cost analytics dashboards for enterprise customers. The work you’ll do Design and implement criti

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Role Description As a Lead Applied Value Engineer (EAM) you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. Key Responsibilities: AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude an

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the Opportunity? As a Machine Learning Engineer, part of Zafin's AIOS Product team , you will build the machine learning and AI systems that power the AIOS Knowledge Fabric and help agents reason over enterprise knowledge with accuracy, traceability, and control. You will work on practical production systems, including retrieval, ranking, embeddings, model integration, evaluation, data pipelines, model serving, observability, and the workflows that make AI outputs reliable for regulated banking environments. This is a hands-on engineering role focused on turning ML and LLM capabilities into dependable product infrastructure. This role is critical for high-quality knowledge, strong evaluation, and reliable model behavior. You will help build the foundation that allows customers to use AI agents with confidence, accountability, and measurable business value. What Will You Do? Design, build, test, and maintain ML and AI capabilities for AIOS, with a focus on knowledge retrieval, model integration, and producti

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: You will join a high-performing sales team within the DACH sales organization, responsible for driving growth within large global enterprises from the Manufacturing industry. Manufacturing is one of our strategic industries, where we help global leaders optimize their end-to-end processes, increase operational efficiency through our Process Intelligence platform, and provide the contextual layer to industrialize Enterprise AI. The Role: Applying a value-driven consultative sales approach, you will create and cultivate strategic relationships to drive sales cycles from deep discovery to value realization. You will be responsible for a selected portfolio of strategic accounts from the Manufacturing industry headquartered in Switzerland, generating new business opportunities with existing customers. Navigating complex organizations up to the C-suite, you will collaborate cross-functionally to understand your accounts' needs and systematically drive the end-to-end sales cycle to a successful close. The Work you'll do: You will primarily work and manage existing customers, land-and-expand is the typical model Engage cross line-of-business at C-level and below Drive Celonis Process Intelligence & Enterprise AI

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: Celonis Demo Engineering is the creative and technical engine of our Go-To-Market strategy. We are embarking on a high-stakes mission to build the Next-Gen Demo Factory - a world where AI agents and LLMs handle the heavy lifting of demo creation. This transformation is critical not only to maintain our lead in Process Intelligence but to ensure Celonis wins the Enterprise AI market. By feeding operational business context to AI, we enable the world’s largest companies to industrialize AI and unlock real ROI. You will co-lead this transformation within the team, architecting agentic systems and building tools that turn customer business problems into compelling demos for 1,000+ GTM colleagues inside and outside Celonis. The work you’ll do: Architect Agentic Demo Builds: Lead the shift toward "Prompt-to-Demo" workflows, from Atlas mockups to in-product demos with Apollo. You will build and continuously improve AI agents to automate the generation of data stories, UI screens, and configurations from simple business requirements. Elevate Field Delivery & Enablement: Create "Self-Service" agentic tools that allow Sales Reps and Solution Engineers to "chat" with a demo environment. These agents will generate custom talk-trac

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: Celonis Demo Engineering is the creative and technical engine of our Go-To-Market strategy. We are embarking on a high-stakes mission to build the Next-Gen Demo Factory - a world where AI agents and LLMs handle the heavy lifting of demo creation. This transformation is critical not only to maintain our lead in Process Intelligence but to ensure Celonis wins the Enterprise AI market. By feeding operational business context to AI, we enable the world’s largest companies to industrialize AI and unlock real ROI. You will co-lead this transformation within the team, architecting agentic systems and building tools that turn customer business problems into compelling demos for 1,000+ GTM colleagues inside and outside Celonis. The work you’ll do: Architect Agentic Demo Builds: Lead the shift toward "Prompt-to-Demo" workflows, from Atlas mockups to in-product demos with Apollo. You will build and continuously improve AI agents to automate the generation of data stories, UI screens, and configurations from simple business requirements. Elevate Field Delivery & Enablement: Create "Self-Service" agentic tools that allow Sales Reps and Solution Engineers to "chat" with a demo environment. These agents will generate custom talk-trac