Platform Support Engineer Jobs

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: You will join a high-performing sales team within the DACH sales organization, responsible for driving growth within large global enterprises from the Manufacturing industry. Manufacturing is one of our strategic industries, where we help global leaders optimize their end-to-end processes, increase operational efficiency through our Process Intelligence platform, and provide the contextual layer to industrialize Enterprise AI. The Role: Applying a value-driven consultative sales approach, you will create and cultivate strategic relationships to drive sales cycles from deep discovery to value realization. You will be responsible for a selected portfolio of strategic accounts from the Manufacturing industry headquartered in Switzerland, generating new business opportunities with existing customers. Navigating complex organizations up to the C-suite, you will collaborate cross-functionally to understand your accounts' needs and systematically drive the end-to-end sales cycle to a successful close. The Work you'll do: You will primarily work and manage existing customers, land-and-expand is the typical model Engage cross line-of-business at C-level and below Drive Celonis Process Intelligence & Enterprise AI

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Engine Orchestration team builds and operates the distributed services that run, scale and balance the analytical query engines. We are the layer that turns a customer's model into something they and their AI agents can query interactively using our Process Query Language across enterprise-sized datasets. The team actively evolves our new premium query engine, collaborating with multiple other teams across time zones. New features, improved operationability, robust security, and allowing for scalable customer workloads are ours to design and ship. Our defining program right now is a multi-year migration of the query engine that has powered Celonis for years onto our new premium query engine. It is one of the largest and highest-leverage engineering efforts in the company. The Role: We are looking for a Senior Software Engineer to lead both the engineering that evolves the new premium query engine and the execution of milestones within the migration program that moves customer workloads onto it. This is not a lift and shift. The two query engines evolved with different focus areas and the new premium query engine serves different forward looking use cases, so the job is keeping customer workloads running seamlessly thro

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Location: Looking for Australian visa holders willing to stay in our Global Hubs for an initial onboarding period of 12 months before relocating into one of our local offices in the APAC market. Role Description As an Applied (AI) Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. Launch Your Enterprise Soft

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: You will be part of a team that owns the Process Query Engine which is an analytical database and our core product for process mining that enables our customers to interactively mine enterprise-sized data sets. In order to handle the strong growth of our customer base and their demands, we are continuously expanding our Engine domain and heavily invest in the performance and scalability of our engine. The Role: For the Core squad of our Process Query Engine team, we are looking for a Software Engineer with solid experience in system programming and the skills to build a highly parallelized and distributed database with modern C++ and Java. As part of a talented engineering team, you’ll develop and implement new concepts and algorithms for our Process Query Engine, take ownership of our solutions to increase reliability and performance, and drive initiatives to shape future innovations. The work you’ll do: Develop new concepts and algorithms for data management and query execution Challenge and benchmark our solutions using performance engineering principles Shape and contribute to our development and maintenance processes Communicate and coordinate with stakeholders and customers Take responsibility for the performance, sc

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Global Lead, GTM Strategy and Planning will work as part of the Revenue Operations leadership team, reporting to the SVP Revenue Operations. This role is the strategic architect of Celonis' annual and multi-year GTM planning processes, coordinating across Sales, Marketing, Value Engineering, Services, Finance, and the broader business to ensure aligned, balanced, and executable go-to-market strategy. This person is responsible for ensuring our GTM investments, resource allocation, and organizational structure are optimized to drive sustainable growth and performance. The Role: This role owns the design and execution of our integrated GTM planning processes. You will lead comprehensive territory planning, segmentation strategy, role definition, and resource allocation exercises that balance growth objectives with sustainable unit economics. You will be the custodian of our GTM ratios and thought leader on how we structure our go-to-market. You will design and maintain the planning systems and frameworks we use to make decisions, while also being comfortable working offline and with custom modeling to stress-test plans and guide strategic decisions. You will coordinate senior stakeholders across the business to build con

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Global Lead, GTM Strategy and Planning will work as part of the Revenue Operations leadership team, reporting to the SVP Revenue Operations. This role is the strategic architect of Celonis' annual and multi-year GTM planning processes, coordinating across Sales, Marketing, Value Engineering, Services, Finance, and the broader business to ensure aligned, balanced, and executable go-to-market strategy. This person is responsible for ensuring our GTM investments, resource allocation, and organizational structure are optimized to drive sustainable growth and performance. The Role: This role owns the design and execution of our integrated GTM planning processes. You will lead comprehensive territory planning, segmentation strategy, role definition, and resource allocation exercises that balance growth objectives with sustainable unit economics. You will be the custodian of our GTM ratios and thought leader on how we structure our go-to-market. You will design and maintain the planning systems and frameworks we use to make decisions, while also being comfortable working offline and with custom modeling to stress-test plans and guide strategic decisions. You will coordinate senior stakeholders across the business to build con

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Global Lead, GTM Strategy and Planning will work as part of the Revenue Operations leadership team, reporting to the SVP Revenue Operations. This role is the strategic architect of Celonis' annual and multi-year GTM planning processes, coordinating across Sales, Marketing, Value Engineering, Services, Finance, and the broader business to ensure aligned, balanced, and executable go-to-market strategy. This person is responsible for ensuring our GTM investments, resource allocation, and organizational structure are optimized to drive sustainable growth and performance. The Role: This role owns the design and execution of our integrated GTM planning processes. You will lead comprehensive territory planning, segmentation strategy, role definition, and resource allocation exercises that balance growth objectives with sustainable unit economics. You will be the custodian of our GTM ratios and thought leader on how we structure our go-to-market. You will design and maintain the planning systems and frameworks we use to make decisions, while also being comfortable working offline and with custom modeling to stress-test plans and guide strategic decisions. You will coordinate senior stakeholders across the business to build con

Adobe Risk Platform (ARP) is Adobe's centralized, adaptive system for detecting, preventing, and mitigating fraud and abuse across products and services, delivering robust security without degrading customer experience. It protects surfaces like Commerce, Stock, and Firefly with real-time risk decisions. As a Sr Staff Engineer on ARP, you'll set the architectural direction for risk mitigation across Adobe. You'll define the standards, patterns, and long-term technical strategy that let ARP and Adobe stay ahead of fraud and abuse as it evolves. What you'll do Architect systems built for the next three to five years of risk mitigation, while delivering impact iteratively and solving today's most important priorities along the way. Push the platform to the forefront of AI and ML to strengthen fraud and abuse detection. Lay the foundational building blocks of the Risk Platform that future risk-mitigation capability builds on, including the platform's shift toward event-driven, continuously-reasoning risk intelligence. Set architectural standards for risk-decisioning services that other teams across Adobe adopt. Share architectural thinking broadly, through design docs that become org-wide standards, white papers, tech talks, or cross-org design reviews. Simplify complex, interlinked systems into designs other teams can build on with confidence. Mentor senior and staff engineers across teams, growing the next generation of technical leaders. What you need to succeed Bachelor's or advanced degree in Computer Science or related field, or equivalent experience; Master's preferred. 12+ years architecting high-scale, highly performant platforms, and leading the technical teams that build them. Deep understanding of AI and ML, both to strengthen fraud detection and to counter AI-powered attacks. D

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Role Description As a Lead Applied Value Engineer, you will push the envelope in solving business-critical problems for strategic customers within our High Tech Vertical. You will partner with our most important clients to understand their unique objectives—from global supply chain resilience and trade promotion optimization to inventory shrink reduction and large-scale margin expansion programs. By combining the world’s leading Process Intelligence (PI) platform with technologies from top AI and ML partners (Microsoft, OpenAI, Databricks), you will build innovative solutions that drive measurable impact. Using our PI platform, we feed operational context to AI, bridging ERP, WMS, POS, and e-commerce platforms so it understands our customers’ complex commercial realities. This enables our clients to industrialize AI and unlock real ROI at scale. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption, and value realization to expand our footprint across the global retail and consumer ecosystem. Key Responsibilities AI Discovery & Solutioning: Understand customers' AI strategies and sector-specific challenges (e.g., demand forecasting, out-of-stock prevention, shel

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: As a Senior Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers. The Role: As Senior Applied Value Engineer, you are a strategic pioneer leading the charge in solving complex, business-critical problems for our customers. Working with our most strategic global accounts, you will diagnose their strategy and key operational challenges to discover and build tailored, domain-specific use cases . You will architect and prototype state-of-the-art AI and technical solutions on the Celonis platform, demonstrate their business impact to

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: As Senior Applied Value Engineer, you are a strategic pioneer leading the charge in solving complex, business-critical problems for our customers. Working with our most strategic global accounts, you will diagnose their strategy and key operational challenges to discover and build tailored, domain-specific use cases . You will architect and prototype state-of-the-art AI and technical solutions on the Celonis platform, demonstrate their business impact to C-suite Executives, and ensure successful implementation, adoption, and value realization. The work you’ll do: Discovery & Advanced AI Solutioning: Act as the foremost Celonis product and domain positioning expert. Seamlessly translate deep domain expertise and complex customer requirements into flawless enterprise architecture. You will lead technical discovery to architect, prototype, and build bespoke, state-of-the-art AI solutions targeting nuanced operational pain points. AI Solution Development: Lead the end-to-end execution of high-stakes Proof-of-Value (PoV) projects. Architect and deliver highly secure, scalable LLM/agent systems with advanced RAG, tools, and strict guardrails; integrating flawlessly with rigid enterprise data, identity, and compliance f

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity It's an incredible time to join Multiverse as Director of Enterprise Technology, as we scale from Series E toward IPO. Every stage of that journey raises the bar on what "good" IT looks like: more employees, more auditors, more systems, more scrutiny — and zero tolerance for the operation falling over. We're looking for a Director of Enterprise Technology to own IT end-to-end: two connected halves of the function , the day-to-day running of IT services across the business, and the delivery of the systems and platform changes that will carry us through IPO and beyond. This is not a "keep the lights on" role split from a "build the future" role — it's one leader accountable for both, because at this stage of growth they have to move in lockstep. You'll be the most senior IT voice in the business, setting the strategy as well as running the operation. This role needs an AI-native leader . Not someone who bolts AI onto existing ways of working, but someone who s

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: As a Senior AI Transformation & Innovation Consultant (internal title: Senior Applied Value Engineer )you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers. The Role: As Senior Applied Value Engineer, you are a strategic pioneer leading the charge in solving complex, business-critical problems for our customers. Working with our most strategic global accounts, you will diagnose their strategy and key operational challenges to discover and build tailored, domain-specific use cases . You will architect and prototype state-of-the-art AI and technical s

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: As a Senior Strategic Solutions Consultant (internal title: Senior Applied Value Engineer )you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers. The Role: As Senior Applied Value Engineer, you are a strategic pioneer leading the charge in solving complex, business-critical problems for our customers. Working with our most strategic global accounts, you will diagnose their strategy and key operational challenges to discover and build tailored, domain-specific use cases . You will architect and prototype state-of-the-art AI and technical solutions on the

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Are you a digital transformation leader ready to architect the AI-driven future of the Banking sector? This is not a standard process optimization role. We are looking for a Lead Value Engineer to own customer success and drive high-stakes SaaS and AI adoption across top-tier global financial institutions and regional banking enterprise accounts. You will serve as the strategic bridge—translating complex financial and operational needs into technical strategy. As a trusted advisor to C-suite executives (CRO, CIO, CFO, Head of Retail/Wholesale Banking), you will blend deep banking DNA with elite management consulting and an AI-first mindset to realize maximum customer value. The Impact You Will Drive Value Architecture: Translate executive banking priorities into high-impact AI use cases (e.g., intelligent credit underwriting, automated fraud mitigation, hyper-personalized wealth advisory) and Value Realization Frameworks. Solution Blueprints: Architect scalable, end-to-end data flows to resolve complex operational bottlenecks across legacy core banking platforms, payment rails, and loan origination pipelines. Financial Quantification: Build data-backed business cases driving $10M+ in OPEX savings, risk reduction, or net-new re