Platform Support Engineer Jobs

Perplexity's API Platform brings our work in AI, search, and agent orchestration to developers. Our customers range from AI-native startups to some of the world's largest technology companies. Working with them, alongside our own developments in building Perplexity’s core application gives our team direct exposure to how search, models, and tools are used to build and scale AI-native products and applications. About this role We are looking for a Strategic Business Operations Lead to manage customer relationships and lead projects that help grow the API business. The role is roughly half customer-facing and half strategic and operational work, with an initial focus on building and improving our post-sale programs. You will own a portfolio of API customers, learning how AI-native companies and large enterprises evaluate, adopt, and scale AI infrastructure. Working closely with API leadership, you will help shape how the business operates and lead projects such as product migrations, customer enablement, and account coverage. You will put recommendations into practice, with results measured in customer adoption, retention, and growth. Responsibilities Manage a portfolio of API customer relationships, leading account conversations, understanding business priorities, and coordinating next steps across technical and commercial teams. Build account plans around adoption, value, and growth. Identify risks early and partner with Sales and account owners on renewals and expansion. Design and improve the post-sale operating model, including customer segmentation, account coverage, onboarding, health signals, and handoffs between teams. Lead strategic projects across the API business, with an initial emphasis on customer adoption and retention. Scope the problem, develop a recommendation, coordinate execution, and track outcomes. Run customer programs such as product and endpoint migrations, enablement, and rollout communications. Establish the audience, milestones, internal r

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. About the job Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. The Role: The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Insurance / Service Industries . You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis. The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level

Application Modernization Platform (“AMP”) is a MongoDB offering that modernises our customer’s legacy relational applications to a modern architecture underpinned by MongoDB using a combination of software, processes, and engineers. In this offering, the people and software are inextricably linked and cannot be separated. The delivery happens in an accelerated timeframe wherein the team takes advantage of GenAI and algorithmic tooling to expedite the turnaround time for application delivery. AMP team generally works with enterprise-grade customers, in all verticals on a variety of exciting use cases. This role solves technically sophisticated problems, gains incredible cross-stack experience, works with top-notch people in the business, addresses multiple customer-facing opportunities. The role also becomes the forefront of groundbreaking R&D that enables further acceleration for enterprises working across a variety of technologies. AMP exists to expedite time to value for customers who are looking forward to changing, modernising and updating their tech stack while keeping MongoDB the cornerstone of their system architecture. Work as a software developer in an Agile environment delivering solutions for customers focused on migrating our customers’ legacy relational-based Java applications to a more modern cloud-based architecture running on MongoDB, leveraging the latest GenAI tools and approaches to accelerate this process. During each project, successful candidates will be required to innovate on potential new GenAI-based solutions for specific challenges in addition to applying existing playbooks and tooling for migration. This role will be based remotely in France. Position Expectations Shape architecture and technology strategy across AMP modernization projects and workstreams, making complex technical decisions with limited supervision and connecting engineering choices to customer and business outcomes Lead the assessment and modernization o

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Location: Madrid for an onboarding period of 2 years and a possible relocation to Amsterdam after. Customer base will be in the Benelux region, involving travel to meet clients in person. Role Description As an Applied (AI) Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. Launch Your Enterprise Software Ca

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Location: Madrid for an onboarding period of 2 years and a possible relocation to Amsterdam after. Customer base will be in the Benelux region, involving travel to meet clients in person. Role Description As an AI Solution Consultant you are pushing the envelope in solving business-critical problems for our customers. You are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. Launch Your Enterprise Software Career

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Sales Director - Land and Expand focus - Nordics The Team: Our Sales team is responsible for selling into new targeted Enterprise accounts and expanding the existing business across Nordic region. The Role: The Sales Manager will manage a team of new 4-5 business Enterprise Account Executives. The individual will be required to effectively collaborate with internal stakeholders spanning direct and indirect sales as well as senior leaders in value engineering, business development, and services functions. The successful candidate will demonstrate exceptional leadership qualities and will draw upon experience in sales, relationship building, and both direct and matrix operating structures. The person will have deep expertise in successfully driving a direct SaaS sales organization in the Nordics and delivering against target of landing 12-15 new enterprise accounts every year. The Work You’ll Do: Hire, manage, and develop strong sales talent, drive individual AE success, and foster a great team spirit. Own and hit/exceed annual sales targets within the assigned territory with great control and forecast accuracy. Develop and execute a strategic plan to achieve sales targets through landing new logos and expanding our customer bas

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. QA Automation Engineer II What is the Opportunity? The QA Engineer II (Intermediate Level) is responsible for ensuring the quality and reliability of enterprise banking applications through a combination of manual and automated testing. The role involves validating backend processes, APIs, system integrations, and file-based data exchanges while ensuring end-to-end functionality, data integrity, and application performance. The engineer will collaborate closely with Developers, Business Analysts, Product Owners, and Data Engineers to deliver high-quality software solutions. What You Will Do Develop and maintain automation frameworks for web, API, backend, and integration testing. Execute functional, regression, integration, and end-to-end testing for enterprise banking applications. Perform API, database, backend, and event-driven system validation. Job Description | Confidential 2 Integrate automated test suites into CI/CD pipelines for continuous testing. Identify, troubleshoot, and track defects, working closely with Engineering and

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. Product & Pricing Consultant III What is the Opportunity? As an integral member of the Customer Experience and Onboarding, the Product & Pricing Consultant II, will work with customers to successfully implement our product. You will obtain product expertise and gain the ability to explain, configure and demonstrate functionality to our customers and partners. You will collaborate with internal and external stakeholders to achieve successful outcomes for our customers. Who We Are Looking For Elicit, clarify, and document business requirements Strong ability to articulate key functional capabilities of SaaS solution suite Lead in fit-gap analysis exercise to assess business requirements and align them with out of the box capabilities and work closely with cross-functional teams to determine action plan to address gaps Job Description Establish user stories and backlog items, and prepare test specifications utilizing agile methodology Prepare key implementation deliverables business requirements documentation, functional specifica

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. Senior Project Manager - Job Description What is the Opportunity? This is not a conventional project management role. We are looking for a transformation leader who can take ownership of complex, customer-facing banking technology programs and bring together business, product, engineering, architecture and executive stakeholders to deliver measurable outcomes. You will lead major SaaS implementation and transformation engagements for global financial institutions — navigating complexity, challenging assumptions, managing competing priorities and creating confidence with senior client stakeholders. We want someone who can move comfortably between the boardroom and the delivery room. What You Will Do Own complex banking technology programs from mobilization through implementation and go-live. Job Description | Confidential 2 Act as a trusted delivery partner to senior client stakeholders. Translate strategic objectives into executable transformation roadmaps. Lead globally distributed Product, Engineering, Architecture, QA and Consulting teams.

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Location: Madrid for an onboarding period of 1 year and relocation to Tokyo, Japan, after. Customer base will be in Japan. Role Description As an Applied (AI) Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. Launch Your Enterprise Software Career - Orbit Graduate program Kickstart your career in enterprise

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity We are looking for an exceptional people leader with a strong commercial mindset and a passion for the end-user experience. You will inspire, develop, and manage a team of Coaches/Instructors. In this role, you aren't just managing metrics; you are safeguarding the quality of delivery for our most critical partners. You will build a culture of high performance where your coaches are empowered to drive outstanding outcomes, ensuring that apprentices at world-leading organisations successfully complete their programmes and deliver ROI back to their employers. What You'll Do Manage a pod of Coaches/Instructors, taking full ownership of their performance, development, and engagement in a fast paced environment. Create an inclusive and psychologically safe team environment, fostering a culture aligned with Multiverse values, where coaches feel supported to handle the complexities of major clients. Take full responsibility of your team’s development and care deepl

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity Billions have gone into enterprise AI. Most of it isn't working — organisations still can't turn model capability into measurable business impact. That's not a training problem or a slide-deck problem. It's a hard, unsolved technical challenge: building the systems that translate what AI can do into how work actually gets done inside real organisations, at scale, with proof it's working. That's the problem Multiverse exists to solve, and it's the one this role exists to sell. Multiverse is seeking an exceptional Senior Product Marketing Manager to drive growth across both sides of our marketplace: attracting industry-leading enterprise partners and shaping a best-in-class platform experience for our learners. About the role: Lead go-to-market strategy for new product, feature, and narrative launches, effectively guiding cross-functional teams toward common goals. Craft sales narratives and enable teams by generating launch excitement and providing compelling

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the Opportunity? The QA Engineer III will be responsible for leading and executing functional quality assurance activities for complex banking and financial applications. The role requires strong hands-on manual testing expertise, practical automation experience, thorough test documentation skills, and solid database validation capabilities. The engineer will own end-to-end test coverage across backend processes, integrations, APIs, file-based workflows, and data validations, while working closely with developers, business analysts, product teams, and other QA engineers to ensure release quality. What will you do? Own functional, regression, integration, system, and end-to-end testing for complex applications and backend workflows. Analyze business and technical requirements, identify test scenarios, assess test coverage, and highlight requirements or design gaps early in the delivery lifecycle. Create and maintain high-quality test documentation including test plans, detailed test scenarios, test ca

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: The Account Executive, a pivotal member of our enterprise sales team, is dedicated to driving growth by acquiring new clients across the region. This role is solely focused on expanding our footprint in the CPG space. Leveraging top-tier products and effective sales strategies, the Account Executive collaborates closely with Value Engineers, Business Development Representatives, and other cross-functional teams to identify and capture high-value new business opportunities. The Role: The primary objective is to build and expand market presence by capitalizing on untapped opportunities in the region. As an Account Executive specializing in new business sales, this role is integral to our strategy for expanding market share through targeted client acquisitions. Key responsibilities include The work you’ll do: Drive New Business: Identify and develop new opportunities within a defined territory, targeting enterprise accounts to secure new logos. Own the Sales Cycle: Manage the entire sales process—from prospecting and qualification to closing six-figure deals Engage Strategic Stakeholders: Build relationships across multiple lines of business, engaging with C-level executives, operational leaders, and key decision-makers

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Department overview: We are establishing and growing a new engineering team in Dublin that contributes to the client technologies powering PlayStation experiences used by millions of players worldwide. Our team develops SDKs, middleware, and platform technologies that enable scalable and reliable experiences across the PlayStation ecosystem. While our primary focus today is SDK and platform development, the team is expected to evolve alongside business and product needs, creating opportunities to work across multiple technical domains. As an early member of the team, you will help shape the technologies we build, the engineering practices we follow, and the future direction of a growing organization while collaborating closely with teams in Tokyo and across the globe. What you’ll be doing: Design, develop, test, and maintain client-side SDKs, middleware, and system software primarily using C/C++ Contribute to the design and implementation of SDK and platform capabilities Develop clean, maintainable, and well-documented APIs that improve developer experience and simplify integration Analyze product requirements and translate them into technical designs and implementation tasks Own features and components from implementation through delivery, ensuring quality, relia