Proactive Moderation Operations Specialist Jobs

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Title – Customer Service Agent Contract Type – Permanent Shifts – 9am - 5pm (Subject to Change) THG Orbit is our award-winning, accredited Customer Service and Experience solution, offering world-class support to THG brands and Ingenuity clients. We optimise services, enhance customer experiences, and foster brand loyalty, ensuring a seamless journey from start to finish. We proactively identify and implement optimisation opportunities. Beyond scaling brands, THG Orbit enhances automation, reduces costs, and drives performance through digital innovation and efficiency. As a customer service agent, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: The role will be based in a newly established US office, where the chosen individual will be responsible for building a strong customer service presence to support all brands and client needs across the US territory. You will be the first point of contact across our Customer Service platforms, supporting customers across our many Ingenuity brands! You will ensure that all customer inquiries, issues, and complaints are

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are seeking two detail-oriented Marketing Operations Coordinators to support our global marketing engine from India. This role focuses on the execution and logistical backbone of our marketing investments. You will ensure financial rigor in Allocadia, manage the daily flow of POs and actuals, and serve as the tactical support for our global marketing teams, ensuring we maintain "simple perfection" in our operations. What You Will Be Doing Allocadia Backend Excellence : Manage daily backend data entry, data imports, data mapping, and ensuring campaign metadata, budgets, POs and actuals are reflected with 100% accuracy. Financial Logistics : Execute the end-to-end contract and PO lifecycle, including drafting requisitions and proactively chasing vendors for timely invoice submission. Execution Support : Own the "request-to-delivery" process for operational tickets, ensuring all internal documentation and workflows are followed according to global standards. Data Accuracy : Import, mMonitor and map daily actuals and proactively flag discrepancies to the regional marketing leads, supporting the team’s goal of improved "data hygiene". Cross-Regional Collaboration : Serve as the bridge between global campaign themes and regional execution, ensuring local needs are met while adhering to global process governance. What You Bring Exper

Qui nous sommes ? Artefact est une nouvelle génération de cabinet de conseil spécialisée en Data & IA, de la stratégie, au déploiement, jusqu’à l’adoption. Artefact c’est aussi 2500 employés répartis sur 26 pays ont pour mission d’accompagner la transformation chez nos clients. Nous offrons une large gamme de solutions Data et IA driven, que nous adaptions aux besoins spécifiques de nos clients, que ce soit des projets IA pour l'automatisation des process internes à chaque étape de leur chaîne de valeur, la création d'expériences consommateurs innovantes et personnalisées, le conseil en stratégie data et marketing digital jusqu'à la gestion du mix-média et plus encore ! La performance de nos services data repose sur une réelle expertise technologique en Intelligence Artificielle et des compétences métiers acquises auprès de plus de 1000 clients dans le monde, tels que Legrand, AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Carrefour, etc. La force d'Artefact repose sur un mix unique d'atouts: une connaissance des technologies de pointe en Data et IA, des méthodes agiles permettant de délivrer très rapidement les projets et des équipes composées des meilleurs experts dans leurs domaines (strategy et business consultants, analytics engineers, data scientists, data engineers, UX/UI, etc.). Practice : AI Strategy & Transformation Contexte Nous renforçons notre practice AI Strategy & Transformation avec un(e) Partner chargé(e) d'accompagner nos clients grands comptes, tous secteurs confondus, dans la définition et l'exécution de leurs stratégies IA. Ce poste s'adresse à un profil senior du conseil en stratégie capable de porter des mandats au niveau comité exécutif, en s'appuyant sur l'expertise data et IA reconnue d'Artefact. Missions principales Piloter et développer un portefeuille de mandats stratégiques liés à la Data & l'IA, du cadrage jusqu'à l'exécution Construire et faire vivre des relations de confianc

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission: As an Enterprise Support Associate, you will own the end-to-end support experience for a portfolio of healthcare providers. You will ensure providers receive maximum value from Zocdoc’s products and services by resolving their queries, optimizing their profiles, and proactively identifying opportunities for improvement. You will be the primary point of contact for support cases, collaborating with cross-functional teams to deliver a seamless provider experience. Your Day to Day Is… Manage and resolve provider support cases via email and phone, ensuring timely and high-quality responses Own the full lifecycle of support cases in Salesforce, including triage, status updates, documentation, and closure Proactively identify and address provider needs, recommending solutions and improvements Escalate complex issues to the appropriate internal teams (EOP, ECSM, AE, IS) and follow up to ensure resolution Collaborate with Enterprise Onboarding Partners, Client Success Managers, and Account Executives to delive

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As a Sales Manager, your goal is to drive growth by closing new business while building and expanding a diversified portfolio of clients. You'll have autonomy in achieving growth goals with continued guidance and coaching to ramp and have long-term success. If you enjoy diversity in your day-to-day role with an AI-enabled selling mindset, this is the perfect opportunity for you as no two days are the same! Examples of activities you might find yourself doing with include: leading a discovery call with a prospect to uncover information about their supply chain processes, discussing an onboarding strategy with a fellow Flexporter across our offices, meeting with a prospective client to set up a trial project, or sharing your best practices with the broader sales team in a peer learning session. You will: Identify and lead local sales by driving Chinese brand and enterprise client initiatives to fuel our growth. Proactively consult with clients to understand their logistics and supply chain needs through a solutions-based selling approach. Be able to create value-driven solutions built on deep research and a full understanding of the client's end

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. We are: Experts in banking and payments, capital markets and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focus on maintaining our nimble, agile and entrepreneurial culture ROLE RESPONSIBILITIES We are currently seeking a Principal Consultant to support and drive the growth of our Securities Services practice, with a strong focus on Fund Administration Transformation. This is an exciting opportunity to be a leader, driving complex client programs, shape delivery approaches, and building consulting capability across the practice As a Principal Consultant within the Securities Services team, you will lead fund administration transformation projects across fund accounting, operations, and securities services for top-tier financial institution KEY RESPONSIBILITIES Lead large-scale transformation programmes across fund administration, transfer agency, middle office , and securities operations. Provide deep subject matter expertise across Fund Admin processes, controls, regulatory obligations, and industry standards. Act as a senior advisor to clients, shaping strategy, operating models, and delivery roadmaps across the fund administration lifecycle.&

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role We are seeking a Staff Security Research Engineer to join our Application Security Team to conduct cutting-edge security research on GitLab's AI-powered DevSecOps capabilities. As GitLab transforms software development through intelligent collaboration between developers and specialized AI agents, we need security researchers who can proactively identify and validate vulnerabilities before they impact our platform or customers. In this role, you'll be at the forefront of security research, working with our GitLab DevSecOps platform, Duo Agent Platform, GitLab Duo Chat, and AI workflows that represent the f

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role We are seeking a Principal Security Researcher to join our Application Security Team to conduct cutting-edge security research on GitLab's AI-powered DevSecOps capabilities. As GitLab transforms software development through intelligent collaboration between developers and specialized AI agents, we need security researchers who can proactively identify and validate vulnerabilities before they impact our platform or customers. In this role, you'll be at the forefront of security research, working with our GitLab DevSecOps platform, Duo Agent Platform, GitLab Duo Chat, and AI workflows that represent the futu

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need. This is a hybrid position, based out of our New York City, San Francisco, Seattle, or London hubs. You'll report to our director of engineering. 🦸🏻‍♀️

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need. This is a hybrid position, based out of our New York City or London hubs. You'll report to our director of engineering. 🦸🏻‍♀️ What you'll do Technical

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales leader to lead a team of Account Executives as a Regional Director: Federal, Aerospace & Defense, and FSI’s. The ideal candidate will have a history of building and leading teams to over-perform in quota attainment, close transformational transactions, and align strategically with Federal Civilian & DOD Agencies, Aerospace & Defense, as well as FSI accounts. This role is based in the Washington D.C. area and part of the Public Sector Enterprise Sales Leadership team. You Will: Build and lead a Sales team to exceed quarterly and annual sales quotas Effectively predict and deliver sales results through accurate monthly, quarterly, and annual sales forecasting Serve as player/coach in the execution of a complex, solution­-based sales process encompassing multiple groups within the Federal market and assigned list of A&D and FSI accounts Play a leadership role in developing new business opportunities by coaching Account Executives to build and execute account-focused strategies Drive Smartsheet senior executive engagement in target accounts Successfully execute across all disciplines of sales management, including Account/Opportunity/Relationship planning and sales methodology execution Partner with Sales Engineering, Consulting, Customer Success and Marketing management to identify and close software and professional services solutions. Proactively identify and address issues that will increase growth velocity in the assigned sales region Oth

About the Role As a Security Engineer at K Health, you will serve as a foundational force in securing our healthcare technology ecosystem. Reporting directly to the Director of Security, this is a deeply hands-on individual contributor role focused primarily on Security Operations (SecOps) and IT Security projects. You will be responsible for building, automating, and maintaining our security controls while acting as a key responder to security incidents. If you thrive in a fast-paced environment where you are empowered to own your domain, automate repetitive tasks, and directly safeguard patient and organizational data, this role is for you. What You Will Do Design, implement, and maintain hands-on SecOps workflows, threat detection, and incident response procedures across our corporate and cloud infrastructure. Build low-code and custom automations (using tools like Torq) to streamline security alerts, routine IT security tasks, and incident triage. Administer, optimize, and manage key security and endpoint management tools, including Sumo Logic, Jamf, Intune, Slack Enterprise, CrowdStrike, and related platforms. Maintain and support continuous compliance with SOC2 and HIPAA security controls, actively participating in audit preparation, evidence gathering, and control enforcement. Partner with cross-functional IT and engineering teams to harden systems, enforce zero-trust endpoint policies, and secure employee workflows. Conduct root-cause analysis on security incidents and proactively implement preventative security measures to eliminate recurring risks. What We Are Looking For Experience: 3–5 years of dedicated hands-on experience in Security Operations, IT Security, or System Administration with a strong security focus. Incident Response: Proven background in actively detecting, investigating, and remediating security incidents in a modern cloud/hybrid environment. Technical Depth: Deep foundational IT background spanning endpoint administration (macOS/Windows

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Architect and optimize high-impact Salesforce engineering solutions that directly power Everpure's global go-to-market engine. In this senior IC role, you will solve complex architectural and data challenges, balancing declarative and programmatic development to drive operational velocity across our GTM ecosystem. Working closely with cross-functional business stakeholders, enterprise architects, and engineering peers, you will own the end-to-end design of scalable enterprise solutions that eliminate process bottlenecks, elevate system performance, and maintain flawless data integrity across the Everpure Platform. WHAT YOU'LL DO Architecture & Scalable Engineering: Design, build, and deploy end-to-end Apex code, Lightning Web Components (LWC), and complex flows to automate key business operations, accelerating enterprise Quote-to-Cash cycles and CPQ performance. Ecosystem & API Integration: Architect scalable REST/SOAP API integrations, oAuth implementations, and AppExchange products connecting Salesforce with third-party systems to ensure secure, real-time data flow across our global go-to-market infrastructure. System Health & Continuous Improvement: Proactively resolve complex technical bottlenecks, monitor system stability, and drive modern CI/CD release management using GitHub and AI-assisted coding technologies to maximize platform uptime and developer velocity. Cross-Functional Leadership: Partn

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Summary: Perforce is seeking an HR Business Partner to serve as a trusted advisor and thought partner to designated business leaders and their leadership team. This role sits at the intersection of people strategy and business strategy – the HRBP earns a seat at the leadership table by deeply understanding the business’s goals, metrics, and challenges, then translating that understanding into people solutions that move the business forward. This is a hands-on, individual contributor role for an HR professional who wants to be judged not just on HR execution, but on business impact. Key Responsibilities: Business Partnership: Serve as the primary HR point of contact for assigned business leaders and their leadership teams, understanding their goals, KPIs, and challenges well enough to proactively bring solutions, not just respond to request. Attend business team meetings regularly to build fluency in the business’s priorities, market pressures, and org dynamics. Advise managers on org structure, role design, and workforce planning aligned to business priorities. Actively collaborate with HRBPs, Generalists and COEs across functions and geographies, sharing insights and patterns seen in your business units. Talent & Performance: Guide leaders thr

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identify and