Proactive Moderation Operations Specialist Jobs

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Human Resources Generalist to join our Fulfillment Human Resources Team. This individual will report into our HR Manager and will be responsible for supporting core human resource functions and crafting the employee experience . They will also partner closely with the General Manager, Leadership Team, and HR Department to foster a positive and productive work environment. If you’re passionate about making an impact and driving organizational success, we want to hear from you! Role Type: Full-Time, Exempt Location: Columbus, OH (on-site) Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET Base Salary: The expected starting salary for the position is $58,000 to $72,500 within a full position range of $58,000 to $ 87,000 annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent with applicable law and it is rare for a new hire to start above the midpoint. Responsibilities: Conduct floor walks, listening sessions, and employee check-ins to maintain a visible, trusted HR presence on the floor. Serve as the primary onsite point of contact for employee concerns, resolving routine issues independently and escalating complex, high-risk, or precedent-setting matters to HR leadership. Conduct routine employee relations inves

Treasury Application Support Engineer A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO Support our Treasury team across repurchase agreement trading, margin, and stock loan workflows in a fast-moving front-office environment Proactively identify and resolve highly complex and business-critical production issues with urgency by diagnosing root causes, coordinating fixes, and keeping stakeholders informed through completion Monitor mission-critical workflows, data feeds, and scheduled processes to ensure service levels are met throughout the trading day Analyze application and data issues that affect financing, margin, and borrow activity, and drive timely remediation with technology partners Partner with development teams to translate recurring support themes into clear requirements, priorities, and durable platform improvements Support Margin and Stock Loan teams by ensuring applications, reports, and data flows are available and accurate Coordinate application releases by validating changes, completing post-de

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Role Our Docs Excellence team is looking for a systems-minded Technical Writer to join us in Chicago. This isn't a traditional writing role: we treat technical content as structured, living knowledge rather than static pages, and you'll operate as equal parts System Builder and Technical Curator. You'll step into an established documentation practice: existing style guidelines, a domain-based team structure, and a workflow that blends traditional technical writing with AI-assisted tooling, and you'll help evolve it further as a Knowledge Architect. As System Builder , you'll design the metadata schemas, ontology, and context rules that guide automated first-pass content generation. As Technical Curator , you'll apply exceptional editorial judgment to review, fact-check, and refine that output into precise, trustworthy, and well-structured developer documentation. What You'll Do Design and maintain metadata schemas (YAML front matter), ontology, and rules that support automated, first-pass content generation workflows. Review, edit, and fact-check auto-generated content and code snippets for technical accuracy, edge cases, and voice. Author and refine API reference guides, integration workflows, and conceptual docs in a docs-as-code environment (Git, Markdown). Partner with Product Managers, Engineers, Support, and Implementation

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Customer Success Manager, you support a portfolio of customers to ensure they onboard successfully, adopt Trustpilot effectively, and achieve measurable value from the platform. You are accountable for driving strong Business Adoption and Gross Renewal Rate (GRR) within a structured, high-volume portfolio, with Net Promoter Score (NPS) tracked as a key measure of customer experience and satisfaction. This role follows defined playbooks and processes to deliver consistent, repeatable customer success outcomes while developing your capability to manage more complex portfolios over time. What you'll be doing: Onboarding & Activation: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. Adoption & Value Realization: Drive measurable Business Adoption across your customer portfolio to deliver tangible results. Retention & Churn reduction: Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively. Retention & Churn Reduction: Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Customer Experience & NPS: Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Customer Issue Resolution: Act as the first line for customer issues related to onboarding, usage, or product value, escalating commercial or billing matters to the Account Manager. Customer Advocacy: Partner with Marketing to identify case study, testimonial, and reference opportunities. Voice of the Customer: Collaborate with

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

RDQ427R579 Mission: Databricks Executive Assistants are strategic partners who drive efficiency, foster collaboration, and enable our most senior leaders to scale their impact. We are seeking an Executive Assistant in Belgrade, Serbia to support VPs within our R&D organization. This is a multi-executive role: the EA will serve as the primary partner to an Engineering VP based in Belgrade, while also supporting at least one additional R&D leader. The role requires balancing distinct executive styles, priorities, and cadences, not simply duplicating the same support model across leaders. The ideal candidate is autonomous, direct, and confident in their judgment and thrives in a fast-paced R&D environment where executives value independence over hand-holding. Impact you will have: Executive Assistants are empowered to focus on strategic priorities, resulting in a more effective and agile organization. Proactively manage and optimize complex, multi-time zone calendars for R&D Vice Presidents and leaders, ensuring alignment with business priorities and anticipating potential conflicts. Coordinate scheduling across multiple teams and organizations, ensuring seamless collaboration for leaders who operate cross-functionally. Support engineering planning cycles, quarterly business reviews, and cross-team syncs during key milestones. Own end-to-end expense and travel processes, ensuring compliance while identifying patterns and opportunities to streamline recurring workflows. Proactively identify and communicate preparation requirements for meetings, ensuring leaders arrive well-prepared and informed. Partner with Belgrade site operations to support office events and team activities through collaborative work with strong local partners. Build and maintain accurate records of meetings, events, and requests, ensuring timely follow-up and closure. Prepare and review briefing materials, agendas, and follow-up documentation for executive meetings, including enginee

Role: Application Reliability Engineer Location: Gurgaon Who we are Graviton Research Capital is a privately funded quantitative trading firm striving for excellence in financial markets research. We trade across a multitude of asset classes and trading venues using a diverse range of concepts, from time series analysis and stochastic models to machine learning and statistical inference. We analyse terabytes of data to identify pricing anomalies and drive innovation in financial markets. Key Responsibilities and Deliverables The ideal candidate will possess a strong background in technical support, with a passion for problem-solving and a commitment to excellence. As an Application Reliability Engineer, you will be responsible for: Monitor production services and respond quickly to alerts, incidents, and outages to ensure smooth operation and minimal downtime. Monitor trading systems and infrastructure., Triage issues across trading support services, databases, and infra; escalate and coordinate with the right owners, and drive root-cause analysis and ensure fixes are implemented for long-term stability. Serve as the first line of defense for trading operations. Proactively identify, address recurring issues, and build automation to reduce manual intervention. Improve observability by enhancing monitoring, logging, and alerting systems. Develop and maintain operational runbooks and SLO/SLA metrics. Eligibility and Required Skills Possess a degree in a highly analytical field, such as Engineering, or Computer Science 2-5 years of experience in Python, Shell/Bash scripting. Experience with Linux and shell/bash online tools. Hands-on experience with databases (SQL, NoSQL) Strong problem-solving and analytical skills Excellent communication skills Ability to remain calm and analytical under production pressure Good to have: Familiarity with monitoring/alerting stacks (Prometheus, Grafana, ELK, etc.) Familiarity with distributed messaging (Kafka) and caching systems (Red

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov’s Globalisation Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where people leadership plays a defining role. About the Role As Director – HR Business Partnerships , you will lead the HR Business Partnering function for a Global Operations organization, serving as a strategic advisor to senior leade

About Us: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Job: We're looking for a driven, hands-on Recruiter to support our recruiting function during an exciting period of growth. In this role, you'll run full-cycle recruiting, partner closely with hiring managers, and help us attract, assess, and hire top talent — fast. If you thrive in fast-paced environments, work well independently, and want real impact on company growth, this role is for you. What You'll Own Full-Cycle Recruiting Partner with hiring managers to define role scope, success profiles, and interview structure Manage job postings and hiring workflows within our Applicant Tracking System (JazzHR/Greenhouse) Conduct first-round interviews and present qualified candidates with clear, structured assessments Drive structured, high-quality interview processes that improve hiring decisions and reduce time-to-fill Proactively source and engage top talent using our ATS and LinkedIn Candidate Experience Serve as the primary point of contact for candidates, ensuring a seamless, high-touch experience Lead interview scheduling across time zones with speed and precision Represent and elevate Comfrt in every candidate interaction Process & Coordination Track recruiting activity (time-to-fill, pipeline health, conversion rates) and share updates with the Director of HR Follow and help refine existing recruiting processes to keep pipelines moving What We're Looking For 3+ years of full-cycle recruiting experience, ideally in high-growth, startup, or scaling environments Experience in Ecommerce/DTC a plus! Experience hiring for Product Development/Technology positions Ability to independently manage end-to-end recruitment Strong sourcing expertise across multiple platforms Exp

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is building the Forward Deployed Engineering team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Technical Deployment Leads (TDLs) and Forward Deployed Engineers (FDEs) embed with strategic customers to ship production AI applications that solve real business problems. Our delivery model pairs two roles: FDEs own the technical artifact, and TDLs own the engagement end-to-end — from statement of work (SOW) through production deployment. As a Manager of Technical Deployment for Financial Services, you own engagement portfolio health across your vertical. You set the bar for delivery quality and build the playbooks and evaluation frameworks that let the practice scale. Your work will directly influence Anthropic's product direction and establish Anthropic as the trusted partner for AI transformation across the Fortune 100. This is a player-coach role. You need to be credible in architecture conversations with a customer's engineering leads and equally comfortable in sales conversations in front of executive sponsors, and you will lead the most complex engagements yourself when the stakes call for it. Most of your impact will come through the people you hire and the standard you hold them to. You won't write production code, but you will pressure-test the technical decisions your TDL team makes with FDEs. Responsibilities Hire, develop, and retain a team of TDLs embedded in Financial Services engagements. Set a high bar for delivery judgment, technical fluency, and customer presence, and run the interviews that hold it. Manage each TDL directly

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Freddie Mac is seeking a highly experienced Director, Title Risk Assessment and Automation Solutions to lead the development, evaluation, and enhancement of automated solutions that assess title risk for single-family mortgage loans. This leader will help define how Freddie Mac identifies loans with low title risk that can be purchased with confidence, while maintaining appropriate standards for clear and marketable title, risk management, consumer protection, and regulatory compliance. This role requires deep subject matter expertise in the title insurance and mortgage industries, including title data sources, title search and examination processes, title underwriting standards, title defects, curative workflows, and automated title decisioning. The successful candidate will understand both the business and technical components of title risk assessment, including how to evaluate available title-related data, obtain and govern that data, and develop or vet rules-based, analytics-based, and model-supported title risk engines. The Director will work closely with teams across Freddie Mac, including Credit Risk Management, Collateral Policy, Legal, Fair Lending, Modeling, Technology, Seller Engagement, Operations, Oversight, and FHFA-facing stakeholders. This leader will also engage with lenders, title vendors, settlement service providers, data vendors, and technology providers to understand market capabilities and drive responsible innovation. Our Impact: The Single-Family Credit Risk Management team proactively identifies, assesses, and mitigates credit risk to su

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Key Responsibilities AI solution development: Build and deploy AI tools and workflows using platforms such as Copilot Studio, UiPath, and other automation frameworks. Integration & enablement : Connect AI agents with enterprise systems (e.g., SharePoint, M365), external APIs, and knowledge bases for seamless interoperability. Process automation : Identify repetitive tasks and design intelligent automation to improve efficiency. Security & identity integration : Secure agent interactions via encryption, authentication, and authorization; integrate with identity platforms (OAuth2, OIDC, SAML, Entra ID, AD FS) for access control. Governance & compliance : Partner with cybersecurity on data protection and threat modeling, ensuring solutions meet security, ethical, and compliance standards. Collaboration & training : Enable AI literacy across teams through best-practice documentation and internal training. Continuous improvement : Collect feedback, iterate, and contribute to a culture of innovation and scale. Required Qualifications Education: Bachelor's or master's in computer science, AI, machine learning, data science, or a related field, or equivalent related experience. Experience: 5+ years in software development, including 2+ years in AI/ML engineering. AI & automation foundations : Strong grasp of AI concepts, ML pipelines, and automation tool

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities: • Develop, maintain, troubleshoot and support software systems for manufacturing semiconductors; these systems schedule, track, manage and report on products produced at World-wide Micron Fabs • Work closely with customers to understand their needs and make suggestions to resolve production and process issues • Collaborate on a world-wide scale in gathering and evaluating customers’ requirements and specifications • Provide incident and problem management for MES systems • Provide technical support to customers as needed for problem identification and resolution • Provide constant update and training to customers and support personnel on applications, tools, utilities and new features required to track the products and tools in the FAB • Participate in testing of new software releases with all sites to ensure smooth release of changes to production • Track, analyze and report service health indicators, including availability, latency, error rates, throughput and capacity utilization, proactively identifying reliability risks and improvement opportunities • Leverage AI-enabled tools, AI Assistants, and Generative AI solutions to improve operational efficiency, accelerate incident troubleshooting and root cause analysis, enhance system monitoring and observability, automate repetitive operational tasks, and continuously improve MES servi

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for an experienced Executive Assistant to support our Head of Marketing. This is a highly operational role that goes well beyond calendar management. You'll own the day-to-day operating rhythm of the Marketing organization, ensuring the leader is prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly. You'll partner closely with senior marketing leadership and serve as a trusted point of coordination for employees, customers, agencies/vendors, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment. RESPONSIBILITIES Own complex calendar management for the Head of Marketing, balancing shifting priorities while ensuring time is allocated intentionally Ensure the leader is prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward Support forward-looking calendar planning, coordinating recurring operating cadences including marketing reviews, leadership meetings, campaign planning sessions, Marketing All Hands, and other cross-functional forums Partner with agencies, vendors, and external partners to coordinate executive meetings, events, and other engagements Support executive inbox ma

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The mission of the Global Go to Market (GTM) Enablement team is to empower Box's customer-facing teams with the knowledge, skills, and tools they need to win. As our Sales Productivity Manager , you will sit at the intersection of business strategy, data-driven skill diagnostics, and modern learning design. In this role, you will translate strategic company priorities into practical, high-impact enablement programs for Box Account Executives. Leveraging seller performance data, CRM analytics, and cross-functional partnerships across Sales, Enablement, and Operations, you will build and execute skills-based curricula, world-class onboarding paths, and interactive practice labs. By integrating AI-first tools and establishing rigorous