Proactive Moderation Operations Specialist Jobs

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. We are looking to speak to candidates who are based in San Francisco, CA or Austin, TX for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of

About the Role As a member of the Data team within the Go-to-Market organization, you will help build a data-driven culture, improve decision-making, and advance strategic initiatives through analytics. This is a full-stack data role spanning data modeling, metric definition, visualization, analysis, and self-service tooling. You will build trusted, scalable data sources and products that give the business reliable, actionable insights. The work calls for judgment: you will choose the tool, approach, and level of investment that best fit each problem, from a focused analysis to a durable production data product. As a core partner to the GTM organization, you will address both foundational and ad hoc analytics needs. You will turn complex data into clear narratives that help technical and non-technical audiences understand what is happening, why it matters, and what they should do next. In This Role, You Will Partner closely with GTM teams to proactively identify high-impact questions and translate business needs into data models, metrics, analyses, and scalable technical solutions. Define, source, validate, and operationalize the metrics that guide the business, helping teams incorporate them into planning and day-to-day decisions. Lead cross-functional data projects across established and emerging business areas, including setting the data strategy for greenfield domains. Build scalable data models and pipelines that integrate and transform data from multiple sources into trusted, accessible datasets. Create dashboards, reports, analytical tools, and other data products that enable stakeholders to answer questions independently. Own the lifecycle of metrics, analytical models, and data products from initial exploration and prototyping through production and ongoing maintenance. Choose the most effective approach for each problem—whether an analysis, metric, data model, visualization, or self-service product—based on the audience, urgency, complexity, and expected v

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you. Location - California An overview of this role As a Strategic Account Executive in California, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adop

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Hasbro is building the next generation of digital capabilities, with S/4HANA at the core of our global transformation. We are seeking a Senior Order-to-Cash Functional Lead to own and advance our S/4HANA OTC landscape. This role is not transitional; it is designed for a leader who will define future-ready processes, drive standardization, and shape how we deliver exceptional customer, retail, and partner experiences worldwide. You will serve as the primary strategist and design authority for OTC business processes, ensuring they leverage modern S/4HANA functionality and align with Hasbro’s evolving digital, D2C, and B2B strategies. What You’ll Lead Act as the global owner for S/4HANA OTC processes, championing adoption of standard capabilities over legacy ECC approaches. Define and maintain global OTC process standards, policies, and best-practice designs. Drive continuous improvement across order management, pricing, ATP, delivery execution, billing, and credit management. Support Hasbro’s global digital roadmap across Direct-to-Consumer and Business-to-Business channels. Solution Design & Delivery Translate business strategies into scalable, S/4HANA-native OTC solutions. Lead functional design sessions, model future-state processes, and educate stakeholders on S/4 capabilities. Oversee configuration, enhancements, and testing activities, ensuring high-quality delivery. Coordinate User Acceptance Testing for OTC initiatives. Cross-Functional Collaboration Partner with Finance, Materials Management, Invent

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. Who We Are Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the AI employee. We are founded by ex-Google, Coinbase, Okta executives and serial entrepreneurs. We’ve raised capital from notable investors such as Accel Partners, Naspers, Section32 and a host of prominent Silicon Valley Angels including Sheryl Sandberg (Facebook/Google), Divesh Makan (Iconiq Capital), Jerry Yang (Yahoo), Dustin Moskovitz (Facebook/Asana), David Baszucki (Roblox CEO) and Gokul Rajaram (Doordash, Square, Google). Our team is a powerhouse of talent, comprising engineers from leading tech companies like Google, Microsoft Research, Facebook, Square/Block, and Coinbase. Most of our team members hail from top-tier educational institutions such as Stanford, MIT, UC Berkeley, CMU and Indian Institute of Technology. Ema is based in Silicon Valley and Bangalore, India. Who You Are Ema is hiring a Partner Manager to lead strategic GTM partnerships with SIs, VARs, Consulting firms, Cloud platforms, and AI ecosystem players.

Perplexity is looking for experienced Generalist Software Engineers to join our Perplexity and Comet application teams. Our team is reshaping knowledge work through our high-impact desktop and Comet apps. The ideal candidate should have strong programming skills and multiple years of experience shipping high-quality, production software. Our stack spans several different skillsets, including Rust, Kotlin, Swift, Typescript, Chromium and Perplexity’s core AI stack. We have found that our strongest engineers are capable of working across multiple codebases and ramping up quickly, and we expect the same high bar for candidates. Responsibilities Work closely with product teams to implement novel mobile experiences. Work closely with design teams to design fast and intuitive UI. Utilize Perplexity Computer and other Agentic coding tools to accelerate development. Collaborate with data science and machine learning teams to instrument, analyze, and improve the end-to-end experience. Work with infrastructure and QA teams on deployment processes, including testing, release, and monitoring. Requirements 4+ years industry experience Experience in shipping high-quality native applications Architecture experience in writing code understandable by both agents and humans Deep understanding of app performance Ability to own projects and surfaces, and to push them forward proactively

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Auth Experience owns the customer journeys during authentication, verification, and fraud journeys. You'll work to build the backend orchestration layers that drive our Web and Mobile surfaces. In this role, you will need to gain a deep understanding of the business, product and engineering context, and utilize that context to own and deliver high-availability and low-latency systems that Affirm customers use every day. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. · You have a track record of developing highly available distributed systems us

Strateg:innen aufgepasst! Für unsere Partner-Agentur Design Bridge and Partners suchen wir eine:n Praktikanten (all genders) im Bereich Brand Strategy im Rahmen eines Pflichtpraktikums. Bereit, dein Gespür für Märkte und Menschen in konkrete Markenstrategien zu verwandeln? Wenn du neugierig bist, wie starke Marken entstehen, und dich aktiv in deren Entwicklung einbringen möchtest, dann lies weiter – das ist deine Chance! Was du bei uns machst: Durchführung von Konsumenten-, Wettbewerbs- und Markenanalysen sowie Aufbereitung von Daten Unterstützung bei der Entwicklung von Markenstrategien und -architekturen, Brand Experience Maps und Maßnahmen Enge Zusammenarbeit mit Design-Kollegen für eine nahtlose Integration von Strategie und Exekution Unterstützung bei der Vorbereitung, Durchführung und Dokumentation von Workshops Unterstützung bei der Erstellung von Kundenpräsentationen und Angeboten Das bringst du mit: Studium im Bereich Marketing, Kommunikations- oder Verhaltenswissenschaften (ideal: Kombinationen aus Wirtschafts- und Verhaltenswissenschaften) Aktuelle Immatrikulation an einer Hochschule/Uni sowie die Vorgabe eines Pflichtpraktikums Ausgeprägte analytische Fähigkeiten mit Leidenschaft für Marken, Design und Konsumentenverhalten Kommunikationsstark, teamorientiert, proaktiv und strukturiert Souveräner Umgang mit MS Office (einschließlich Storytelling in Präsentationen) sowie aktuellen AI Tools Verhandlungssicheres Deutsch und sehr gute Englischkenntnisse Das bringen wir mit: Design Bridge Benefits Wir setzen uns leidenschaftlich für unsere Mitarbeiter:innen und ihre Karriere ein. Wir unterstützen Sie bei der Entwicklung Ihrer Fähigkeiten und bieten Ihnen hervorragende Zusatzleistungen. So haben Sie die Möglichkeit, die Zukunft mitzugestalten, während wir ihre prägen. Wir sind stolz darauf, die weltweit am meisten ausgezeichnete Brand Design Agentur zu sein: mit 28 Cannes Lions und der Auszeichnung "Most Creative Design Agency of the Year 2024" von Creati

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first-hand what it’s like to be part of a pharmacy team while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning Experiences (KLEs), activities, and time spent with leaders in your district. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Op

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

ABOUT BERLINROSEN BerlinRosen is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen , Civitas Public Affairs Group , Derris , Glen Echo Group , Inkhouse , M18 , Message Lab , Onward and Small Girls PR . It also launched Brightmode , a talent acquisition firm for communications professionals, and Versus Media Group , a strategy-first political media team. Learn more at www.orchestraco.com . People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. ABOUT THE CITIES TEAM BerlinRosen’s Cities practice comprises over 70 communications professionals who bring a unique campaign-style approach to strategic communications. We work with visionary clients in New York, Los Angeles and other major cities across the country on issues ranging from arts & culture, healthcare, urban planning, affordable housing, issue advocacy, social impact and progressive policy, public affairs, higher education, real estate, travel, lifestyle and more. Whether it’s elevating new projects and brands or launching some of our city's most visited attractions, we help our clients shape the future of cities. The Ar

Position Overview We are looking for a Senior Software Engineer to join the Aura AI Platform team. You will design, build, and operate the infrastructure that runs customer workloads (Notebooks, Jobs, Apps, AI Agents, and Model-serving) on top of SingleStore, across multiple regions and clouds. You will work on services that manage container pools, resource scaling, routing, RBAC, Billing, Observability and secure network access between clusters. This role is ideal for engineers who enjoy building distributed platforms, owning production systems, and enabling real-time AI and data applications at scale. What you'll do: Design, build and maintain the platform that powers internal and customer‑facing intelligent services on SingleStore Lead complex, cross-functional technical initiatives from conception to deployment, mentoring other engineers along the way Work closely with product managers, designers, customers, and other engineers to ensure we deliver a high-quality experience Drive the team's engineering standards, championing best practices in system design, code quality, testing, observability, and CI/CD pipelines to ensure we scale reliably. Share on-call responsibilities and proactively improve the reliability, security, and cost-efficiency of our cloud infrastructure. Your Experience: 4+ years of experience working on a SaaS product Experience with working on distributed systems, ideally in programming languages such as Golang, Python or Rust Experience working with Kubernetes and/or containerized services Intellectual curiosity about investigating issues that impact business metrics Passion for building high-quality products that are robust and easy to maintain in a fast-paced, team-oriented environment Strong communication skills with a passion for mentoring peers, fostering a collaborative team culture, and executing efficiently in a fast-paced environment. Bachelor’s degree in Computer Science or equivalent practical experience. Preferred Qualifications:

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake are looking for a Solution Engineer for the UK market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at the cutting edge

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake are looking for a Senior Solution Engineer for the UK market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at the cuttin

Must be in Dallas, TX or New York City Topgolf is seeking a Sr. Media Sales Manager, Partnerships to drive advertising revenue across our full suite of owned and operated media channels. This role owns revenue generation across programmatic, out-of-home / in-venue media, owned digital properties (website and app), and streaming and content monetization - representing the complete Topgolf media ecosystem to agencies, holding companies, and trading desks. The right person is a proven media seller with deep agency relationships and strong programmatic fluency, who knows how to get Topgolf into media plans and deal libraries and can close across multiple channel types. Brand-direct opportunities are handled in partnership with Sponsorship Sales; this role’s primary motion is agency and trading desk. This is a hunter role on a lean team - the person who takes ownership, builds relationships fast, and figures out how to get deals done. Programmatic & Owned Channel Revenue Own programmatic revenue targets: build and manage a pipeline of DSPs, SSPs, agency trading desks, and programmatic buyers to drive net new and recurring revenue Serve as the internal and external expert on programmatic media - PMP deals, programmatic guaranteed, open auction, and emerging deal structures across Topgolf’s full digital inventory with a goal of balancing revenue generation while maintaining premium CPMs Partner with Ad Ops and Product to define inventory strategy, floor pricing, and deal packaging; identify gaps and proactively recommend enhancements Stay current on the programmatic ecosystem - DSP/SSP technology, audience trends, measurement standards, and the competitive landscape - and communicate complex topics clearly to buyers and internal stakeholders Sell advertising across Topgolf’s owned digital properties (website, mobile app, content and social channels) - packaging display, native,