Proactive Moderation Operations Specialist Jobs

This is Adyen We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. CDD Risk Analyst APAC Our Customer Risk Review team is looking for a hands-on analyst with experience in the payments and/or finance industry. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our KYC (Know-Your-Customer) documents are up-to-date whilst remaining compliant. You will contribute to the practice of enhanced due diligence, anti-fraud and anti-money laundering whilst driving change and projects. The job doesn’t stop there as you will also be responsible for projects to improve operational scalability that impact our day-to-day work. Operating with a hands-on mindset, you will independently manage intricate customer due diligence cases while serving as a catalyst for efficiency. You will assist in refining our standard operating procedures, mentor colleagues, and utilize data insights to automate and enhance our daily operational workflows. What you will do Perform periodic review of customer files in accordance with internal KYC/CDD requirements. Monitor KYC, CDD and EDD procedures to ensure our customers’ compliance. Collect and analyze customer information on a periodic basis whilst documenting material changes to their organizational structures, legal entity(ies) and policies. Drive process improvements and automation on our workflow procedures. Engage, drive and lead projects alo

(CSQ327R106) As a DSA Manager, your role is to build and lead a team of Delivery Solution Architects (DSAs). You work in close collaboration with the Sales, Pre-Sales, FDE and Partners teams in the Southern Europe, Israel, Middle-East and Africa (SEMEA, France excluded) region to shape the post-sales delivery strategy for our major customers and will report to the SEMEA SSA & DSA leader. DSAs are collaborating with sales and field engineering teams to drive our customers' adoption and growth. They are guiding complex customers to maximize platform value and ROI. This hybrid role combines commercial skills to foster customer relationships and drive growth, with technical expertise across all Databricks products. They are engaged at all organizational levels to drive the adoption. Your role will have 3 main pillars: People : Hire, coach and support a diverse team able to ensure our customers’ success in their roadmap delivery Business : You will contribute to the growth of the region and to the investment/co-investment positioning of your team with our customers Leadership: You will be the technical sponsor and thought leader for a number of selected customers. You and your team will contribute to the creation of assets to build the Delivery Solution Architect practice to and improve effectiveness and consistency in working with customers. The impact you will have: Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (usage growth, career growth and hiring) Lead by example using our AI tooling to deliver C-level thought leadership discussions with our customers Assign accounts and distribute work across individuals for optimal customer coverage and team balance Inspire the team to be customer-obsessed by understanding customer goals, their use cases, and Databricks technology Partner with Sales, pre Sales and FDE teams to accelerate growth of customers Work with teams to reduce customer risk and help your team wi

Role Purpose: Account Executives are key drivers of Jumio’s growth through leading new customer acquisitions. You will be responsible for identifying and progressing opportunities, managing the sales cycle, and negotiating successful contracts in order to commence long-term partnerships with new enterprise customers. Helping them to eliminate identity fraud and making the digital world a safer place. Role Value: Growing Jumio’s pipeline, revenue and market share in a rapidly expanding domain is fundamental to Jumio’s continued success. Account Executives are at the heart of the company’s global expansion and directly impact revenue, profitability and EBITDA. New customers and new revenue streams increase the value of the business and the impact we make on improving the world of online identity verification. Responsibilities: Delivering against agreed new business sales targets, revenue and new logo customer acquisition Selling into companies across a number of industries including Sharing Economy, Gaming, Fintech, Banking and more Identification and development of opportunities with successful pipeline and process management through to deal completion Market mapping and researching prospects and their business needs and drivers - building relationships across target customers Networking and event attendance and management Compelling articulation of Jumio’s offerings and competitive products, pricing and proposal models Closing deals resulting in the taking of market share from competitors Developing contacts through calls, emails, meetings and conferences Asking great questions to obtain detailed information to deliver effective solution presentations to prospects Maintaining accurate records of all sales activities for purposes of maintaining and further developing the Jumio’s sales pipeline Developing lasting, positive and productive relationships with Jumio’s clients - securing referrals and testimonials that lead to new business opportu

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As a Engagement Manager , you will own end-to-end delivery of GCC/GBS strategy and advisory engagements — from shaping ambiguous client asks into structured problem statements to leading teams through research, analysis, and executive-ready recommendations. This role i

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Globalization Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As Project Lead II , you will own consulting engagements end-to-end and lead high-stakes workstreams across technology-led domains (TMT, Aerospace, Automotive, Manufacturing, Te

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. About the Job At Xendit, we are looking for a Senior Implementations Manager to lead the successful onboarding of large mainland Chinese enterprise clients onto our payments platform. In this role, you will own the end-to-end implementation journey — from post-sale handover through to go-live — ensuring clients are set up for long-term success. You will work closely with customers to understand their business models, payment flows, and operational requirements, translating these into structured implementation plans and technical integrations. You will manage complex onboarding projects involving API integrations, payment method configuration, and system alignment with clients’ internal processes. This includes coordinating across internal teams (Sales, Product, Engineering, Compliance) and external client stakeholders to drive timely and high-quality delivery. As the primary point of contact during onboarding, you will proactively manage timelines, risks, and dependencies, while maintaining clear and consistent communication with clients — including enterprise stakeholders in Greater China. You will also guide clients through best practices, provide enablement and training, and ensure a smooth transition to post go-live ownership. This role is ideal for someone who combines strong project management discipline with client-facing experience in complex B2B or fintech environments, and is comfortable operating in fast-paced, high-growth settings. Minimum Qualifications 3–6 years of experience in onboarding

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As Senior Associate – Operations , you will ensure smooth day-to-day administration and transport operations for client locations — with high ownership across routing, safety, vendor coordi

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Program Manager San Diego, CA Come join Sony Interactive Entertainment as a Staff Program Manager leading PlayStation Platform initiatives! This role will be responsible for driving programs from inception through deployment over a worldwide scale to deliver amazing customer benefits. The candidate will partner with a globally distributed cross-functional team (product management, design, research, content, product engineering, business operations, marketing, consumer support, legal, finance) to ensure product and operational readiness for market delivery. How you’ll lead: Lead end-to-end program delivery by driving roadmap development, strategic decision-making, and execution planning for large cross-functional teams across all phases of the program lifecycle, from concept through in-market launch. Collaborate with cross-functional teams and management of multiple worldwide business partners to ensure alignment with objectives, find common ground and promote diverse thinking and viewpoints for program success Effectively and clearly communicate program information to various levels across organizational boundaries, including senior leadership Proactively identify critical issues and dependencies that need action and drive them to closure, while balancing bu

Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: We’re looking for an Enterprise Account Executive who will focus on driving new client acquisition for Enterprise accounts using the full suite of Bandwidth’s products. This role is ideal for someone with 5+ years of sales experience who’s ready to join a high-growth area of the business in a critical and rapidly evolving market. What You'll Do: Work with Bandwidth sales leadership to develop and grow the Enterprise sales segment of our business Own the full sales cycle for assigned prospect accounts from discovery to commercial and contractual negotiations Partner with prospective accounts to support their migration of voice, 911, and messaging solutions to the cloud Collaborate closely with the Sales Development team to generate strategic pipeline opportunities Identify and develop new account relationships through inbound leads, outbound prospecting, account mapping with partners, and other internal sources Alongside leadership and other members of the team, provide feedback to internal teams to support better market positioning Navigate multiple levels within a target account by building cross‑functional relationships and effectively leveraging internal Bandwidth resources Proactively manage your pipeline; inpu

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the travel industry excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: ● Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. ● Conduct regular performance reviews, identify training needs, and create development plans for team members. ● Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). ● Manage team schedules and ensure adequate staffing levels to meet customer demand. ● Foster a positive and collaborative team environment. Customer Experience: ● Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). ● Handle escalated customer issues and complex inquiries. ● Identify and address trends in customer complaints and feedback. ● Proactively identify opportunities to improve the customer experience. Operational Excellence: ● Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. ● Implement process improvements and best practices to enhance team productivity and customer satisfaction. ● Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. This role is offered as a hybrid with expectations to come to the office in the Tel Aviv office in Israel at least 3 days per week . We are only able to accept applications for those based in Israel and have sponsorship to live and work in Israel . What you'll do at Jamf : At Jamf, we empower people to be their best selves and do their best work. The Security Analyst role strengthens our ability to detect and respond to emerging mobile threats . With increasing mobile attacks and zero-day exploits, we need dedicated analysts to proactively protect our customers and expand detection coverage. As the analysts team has grown, this role now allows for broader coverage of emerging mobile threats and enables analysts to take on more diverse responsibilities. The expanded scope supports comprehensive threat research , detection development , and incident response , ensuring work is thorough, prioritized, and aligned with evolving security challenges. What you can expect to do in this role: Research new ways to detect malicious activity on using a wide variety of custom-built tooling. Participate on research how to protect users from 0-day attacks. Perform analysis of detections according to the assignment to determine accuracy and precisions and tune detections accordingly based on results. Stay up to date on the latest malware trends and design detections ac

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. You’d be joining a team of experienced sellers who target the largest multi-national organisations. We’re still in growth mode in our Large Enterprise space and YoY we’ve managed to secure some big wins with some incredible clients which still have upsell and cross sell opportunities; however we plan on growing this space hugely in the coming years so we’re looking for people who can deliver both whitespace land and expand but also expertly manage complex opportunities. As a Large Enterprise Account Executive you will: Go to market as an expert on both our Workforce and Customer identity cloud offerings. Establish a vision and plan for the accounts assigned in your territory by using a tiering approach. Build thorough account plans detailing customer strategy, financials, pains, objectives and stakeholders. Proactively drive your own top of funnel activity through Inmails, events, networking and other creative avenues always ensuring you have enough pipeline to hit your number. Equally utilise Sales Development (SDR’s & BDR’s), Marketing and the Partner ecosystem to help find and win new logo opportunities. Leverage upsell

Role summary Scale’s Operations Planning Team sits at the intersection of Engagement Management (EM), GenAI Delivery, GTM, and Growth Ops. The Planning TPM reduces friction between customer requirements and delivery by centralizing planning, standardizing reporting, and driving consistent process execution across accounts. As a TPM on Planning you will own program-level planning and systems workstreams that translate demand into reliable production plans, validate staffing, and ensure opportunities move through ingest accurately. This role combines program management, operational rigor, analytics literacy, and strong stakeholder management, with the goal of making account planning predictable, auditable and scalable. This is a role designed to build deep account knowledge: each Planning TPM will ultimately be assigned to support 1–2 priority accounts to develop the context and relationships required to drive lasting operational improvements and more accurate planning and forecasting. What you’ll own (key responsibilities) Demand Forecasting Ensure project-level customer demand is captured accurately, consistently and at the right level of granularity. Own day-to-day monitoring and execution of Production Plan and Opportunity Forecast; act quickly on demand changes. Partner with Supply Ops to review the Production Plan weekly (PP, TCD, historical productive hours) and drive forecasting accuracy and adjustments. Surface forecast risks and coordinate tactical interventions through the Ops Planning leads. Staffing & Resource Planning Create/validate staffing requests and communicate staffing changes to Delivery teams, STOs and EMs. Monitor account-level FTE budgets and employee spend; contribute to cost/benefit analysis of staffing vs. revenue. Stress-test staffing scenarios to provide early warnings on headcount risks and to inform hiring / reallocation decisions. Validate staffing tracking accuracy weekly; identify and correct discrepancies in project-level

About the Team The New Verticals Business Development team is a small, fast-paced, high-performing group responsible for establishing, managing and scaling new lines of business at DoorDash in the retail and logistics space. About the Role As an Associate Manager, Emerging Retail Partnerships , you will take ownership of a portfolio of third party logistics (3PL) and enterprise retail partners, including some of the top shippers in the US. This role gets you in at the ground floor of one of DoorDash's fastest-growing new bets, focused on parcel logistics, and lets you operate at a startup pace with regular access to senior leadership and the backing of an established public company. You will report to the Manager of Retail Partnerships in our Merchant Business Development organization. You’re excited about this opportunity because you will… Manage and cultivate a book of business spanning third-party logistics and enterprise retail partners, managing relationships with some of the top shippers in the US to drive step-change growth for DoorDash Serve as the day-to-day lead for a portfolio of strategic partners, developing a deep understanding of their business goals and challenges and building solutions to meet them Lead contract renewals, upsells and cross-sells with minimal oversight, negotiating outcomes that benefit both partners and DoorDash Proactively identify growth opportunities across your portfolio that drive revenue, delivery volume and new strategic opportunities Shape the product roadmap and go-to-market strategy for the Parcel business, drawing on partner feedback, industry trends and your market knowledge Partner with senior stakeholders across Operations, Legal, Finance, Marketing and Product to align on strategy and negotiate complex enterprise partnerships Inform growth and revenue goals and advise on the resources needed to hit them, with regular visibility to DoorDash's senior leadership We're excited about you because… You have 6-8 years experie

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Join Our Talent Community: Future Opportunities at Flexport Flexport is always moving forward, and our Operations team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. Your Launchpad into Global Trade The Opportunity: As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure. You will: Be responsible for executing the movement of ocean an