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Proactive Moderation Operations Specialist Jobs

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Consulting Director Based in Séoul Do you think like a management consultant, thrive in a startup environment, and can’t stop thinking about the intersection of data, technology, and marketing? With over 1000 employees, offices on five continents, and world-class clients like Samsung, L’Oreal, LVMH ... Artefact is a consulting firm that transforms data into value and business impact. We’re opening our first Korean office in Séoul, and we want you to join us to build the business in Korea! Who we are Founded and headquartered in Paris, Artefact is a next-generation consulting firm, specializing in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organizations. We are proud to say that we help our clients grow their data and digital capabilities, and that we’re also growing in parallel. Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients' specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we've acquired with our 300+ client base around the globe. We have 800 employees across 14 offices who are focused on accelerating digital transformation. Our state-of-the-art data technologies, lean AI agile methodologies, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts are all dedicated to bringing extra value to every client. Find out more at Artefact.com What you will be doing Key responsibilities Having recently opened our first office in Séoul, we are looking for a Director to join Artefact consulting practice and grow our footprint within the Korean market. As an experienced consultant, you will play a key role in winning and overseeing consulting engagements, serving as primary contact with clients, assuming the lead role with internal teams o

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Fluxon
📍 Remote, Poland• Full-time• Remote
53mo ago

Who we are At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Google, OpenAI, Anthropic, Walmart and Stripe. Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do. Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here. Note: This position is fully remote and open to candidates based anywhere in Poland. About the role As a Senior Software Engineer at Fluxon, you'll have the opportunity to bring products to market while learning, contributing, and growing with our team. You'll be responsible for: Driving end-to-end implementations all the way to the user, collaborating with your team to build and iterate in a dynamic environment Engaging directly with clients to understand business goals, give demos, and debug production issues Informing product requirements, identifying appropriate technical designs in partnership with our Product and Design teams Proactively communicating progress and challenges in your work and seeking help when you need it Performing code reviews and cross-feature validations Providing mentorship in your areas of expertise You'll work with a diversity of technologies, including: Languages TypeScript/JavaScript, Java, .Net, Python, Golang,

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Britive
📍 Bengaluru• Full-time
57mo ago

Identity has become a critical to an organizations security posture. This is true across their entire digital landscape include cloud, traditional on prem and emerging technologies like agentic ai. Britive is at the forefront of a modern approach to delivering identity security with the only modern privileged access management platform that provides unified Privileged Access Visibility, Dynamic Privilege Management and Secrets Governance across infrastructure, platforms & SaaS. Our patent-pending technology is deployed at companies of all sizes around the world, including Fortune 500 companies. We have repeatedly ranked among the hottest Cloud Security startups. Britive is founded by CyberSecurity industry veterans with a successful prior exit and is backed by top-tier VCs. Summary As a Technical Program Manager at Britive, you will be expected to not just ensure that Scrum is applied and practiced in letter and in spirit, but also coach teams in achieving a high-performance state that allows them to deliver with high standards of quality, repeatably. More importantly, you are expected to understand Agile and its ethos, and then apply practices from other Agile frameworks such as Kanban, XP, SAFe to complement Scrum. Ultimately, you’ll help create self-managing and cross-functional teams that are flexible and productive during sprints. You should have true knowledge of the Scrum framework, with a focus on what new learnings the Scrum Guide provides with every revision. You’ll also need the ability to coordinate people and projects with a focus on business objectives. Responsibilities Develop comprehensive project plans that merge customer requirements with company goals. Responsible for the overall development life cycle of the solution and managing complex projects with significant visibility and impact. Ensure teams are building deliverables that are high-value and high-quality, at a consistent and su

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About Appier Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. Task of the role Responsible for day-to-day customer care and administration of Appier’s products. Respond to escalated technical questions about Appier’s products globally by using written communication channels. Troubleshoot technical issues and solve the issues by close communication with developers. Develop internal tools and scripts to streamline operations and visualize/analyze data. Provide advice and solution of Appier’s products to customers and colleagues from technical aspects, which may include AI-powered solutions with help from the data science team. Contribute to new feature enhancements. (plus) Strong oral and written communication skills in Japanese or Korean or English. (optional) Analyze data and give good insights to customers and colleagues. (optional) Proactively conduct close communication with customers and understand underlying requirements to provide deliverable solutions. (optional) Proactively translate business requirements and consolidate into product features for product developments. About you [Essential] Good understanding of programming concepts (such as Python or JavaScript) to assist with troubleshooting and automation as needed. Familiarity with data engineering workflows (e.g., ETL processes, data storage solutions) and ability to work with related tools. Experience navigating and troubleshooting cloud environments. Strong oral and written communication skills in English (professional level). Ability to use AI tools in daily works, prompt engineering or troubleshootings. Ability to research, an

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InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 50 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Customer Success Representative to join our team. As a Customer Success Representative , you will play a pivotal role in ensuring our clients achieve success with our solutions. You will be responsible for building strong relationships with different stakeholders within your customers, driving product adoption, and ensuring long-term retention. By acting as a trusted advisor, you will help clients maximize the value they get from our solutions. We are looking for a person with technical knowledge, energy, empathy, client orientation, versatility, and operational experience to execute our Customer Success plans. This position will work closely with the product, implementation, support, and sales department. Key Responsibilities: Serve as the primary point of contact for assigned customers, ensuring their needs are met effectively. Drive customer engagement by providing training and ongoing support. Develop and execute success plans to ensure customers achieve their desired outcomes. Proactively identify risks and collaborate with internal teams to resolve issues. Monitor key customer health metrics to drive retention and growth. Advocate for customers by gathering feedback and collaborating with product teams to enhance our solutions. Maintain accurate records in HubSpot and ensure seamless communication across departments. Set follow-up meetings to check customers' satisfaction and needs. Qualifications Previous experience in Customer Success, software implementation, or Account Management, either technical and/or commercial. Strong communication, problem-solving, and relationship-building skills. Ability to analyze customer data and translate insights into actionable strategi

About Appier Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com . About the role This role is responsible for selling and up-selling to new and existing clients and providing excellent service in support of team revenue goals in the Vietnamese market. Responsibilities Proactively contact new and existing clients and educate, propose and secure buy-in on Appier’s ads solutions Identify, propose and sell programs to targeted organizations within the target markets/sectors set out by the company Develop an understanding of client’s business, products, services, customer profile, marketing and business objectives, competitors and sales. Manage individual sales pipeline to maximize individual sales revenue while providing accurate and timely forecasts Provide excellent level of professionalism and service in responding to general and customized client requests Be an influencer in digital marketing to businesses in the local market Strong consultative sales approach to engage with CMOs/Head of Marketing to manage existing growth Develop strategic relationships by identifying key new business opportunities About you A bachelor’s Degree/Diploma in Business or a related field preferred Creative, problem solver with ability and experience in understanding needs of customers and delivering innovative solutions Good understanding of the Digital & Mobile marketing industry Outstanding written, commun

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OpenAI
📍 San Francisco• Full-time• Remote• $347K – $385K/yr
Just now

About the Team The Product Policy team develops and implements policies that shape how OpenAI’s technology is built and used. We work with teams across the company to turn complex questions about AI’s benefits and risks into practical guidance for responsible research, product development, and deployment. About the Role As Research Lead, Policy Communications, you will build and lead a rigorous research program that helps OpenAI understand how people engage with complex AI policy issues. You will design qualitative and quantitative studies, develop durable research practices, and translate findings into clear recommendations for Policy, Communications, Product, and other partners. Your work will help teams communicate complex topics accurately, responsibly, and in ways that are useful to a broad range of audiences. This role can be based in San Francisco or Remote. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. You’ll be responsible for: Build and manage a mixed-methods research program from initial questions through study design, fieldwork, analysis, reporting, and documentation. Establish high standards for quality, consistency, and responsible research practice. Design rigorous quantitative research, including surveys and longitudinal studies. Oversee questionnaire design, sampling, weighting, vendor quality, analysis, and clear communication of uncertainty and limitations. Lead qualitative research, including interviews and focus groups, to understand how people interpret complex policy topics. Use these insights to improve the clarity, accuracy, and usefulness of policy communications. Turn findings into executive-ready reports with practical recommendations for Policy, Communications, Product, Marketing, Data Science, Legal, Privacy, and other partners. Build reusable research tools, benchmarks, and knowledge that strengthen decision-making over time. We’re looking for someone with: We’re looking f

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OpenAI
📍 San Francisco• Full-time• Remote• $180K – $200K/yr
Just now

About the Team OpenAI’s People team supports a complex, rapidly growing organization of researchers, engineers, and business teams. The Compensation function ensures accuracy, scalability, and operational excellence across all compensation tools, systems, and data flows. About the Role We’re hiring a Compensation Operations Analyst to build and run the systems, tools, and processes that power compensation at OpenAI. This role is deeply operational and technical: you will configure HRIS modules, manage compensation tools end-to-end, maintain pristine data quality, and ensure compensation cycles run flawlessly. You’ll partner closely with People Systems, Total Rewards, Finance, and vendors to keep our compensation infrastructure accurate, scalable, and audit-ready. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own configuration and day-to-day operations of compensation tools and HRIS compensation modules. Manage annual and off-cycle compensation processes, ensuring data integrity, testing, quality assurance, and on-time execution. Build and maintain compensation datasets, dashboards, audits, and data flows across systems. Lead compensation vendor relationships, including implementation, troubleshooting, and data submissions. Diagnose and resolve system issues, identify root causes, and drive process and tooling improvements. Partner with People Systems and Engineering to enhance architecture, workflows, and automation. Ensure high data accuracy across compensation systems and proactively identify gaps, risks, or anomalies. Translate technical or complex compensation system issues into clear guidance for stakeholders. You might thrive in this role if you: Have 5+ years of experience in compensation operations, HR operations/systems, or total rewards tooling in high-growth or technology environments. Have strong HRIS configuration experience,

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Alcumus
📍 Texas• Full-time• Remote• $110K – $160K/yr
Just now

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. The Principal is a critical change agent on the Sales Performance & Execution team. You will own the design and delivery of enablement programs that directly impact seller readiness, adoption, and productivity, equipping our sales organization to perform at their best. This is not a passive content role. You’re building, reaching out, moving towards the gap You deliver with precision. You scope realistically, communicate proactively, and finish strong Your field communications are clear, concise, and action-oriented You sell the change. You understand that adoption doesn’t happen because a feature went live You stay calm and composed. You adapt, prioritize, and move forward Change Management & Field Communications Own the change management strategy for GTM with adoption plans that anticipate resistance, reinforce behavior, and measure outcomes Draft and distribute clear, timely communications to the sales org: newsletters, launch announcements, process updates, policy changes, and more Act as the connective tissue between Sales, Onboarding, CS, Marketing, Product, and RevOps, embedding early to represent the seller’s perspective Represent enablement priorities in cross-functional planning forums; proactively flag risks or blockers Enablement Program Delivery Design and execute enablement programs, inclusive of tools, messaging, onboarding, products, etc Maintain an enablement calendar and program roadmap with clear milestones, owners, and success criteria in partnership with cross-functional

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GHX
📍 Office Location Or Remote• Remote• $94.2K – $125.5K/yr
Just now

GENERAL SUMMARY: The GHX Strategic Account Executive (SAE) is responsible for selling complex supply chain software solutions into the healthcare community. The SAE determines the overall account planning and management of their customer base within specified net new and existing key accounts to achieve a growth billings quota. Successful candidates will have an in depth understanding of the healthcare industry and the business challenges that customers in healthcare community face. They will be able to identify and articulate the pain points of the customer and successfully demonstrate how GHX solutions will provide value to their organizations. Successful candidates will also be able to effectively and professionally navigate organizational dynamics and be able to influence executive and C-suite level decision makers. KEY RESPONSIBILITIES Establishes business plans for large, existing and most complex accounts to achieve annual quota. Develops and implements strategies for selling GHX solutions in the C-suite to ensure internal buy-in at the highest level. Validates prospects’ needs through discovery process, and develops into ROI that solves business problems for clients. Effectively presents the business case for GHX solutions that solve business problems while providing a relevant ROI. Qualifies and quantifies the impact of the customer maintaining the status quo or pursuing competitor’s solutions vs. GHX. Refines messaging and sales tools needed to recruit customers. Conducts Strategic Business Reviews with customer base to expand usage of products or services, and to identify additional problems to be solved by GHX solutions. • Proactively advances the purchase decision without rushing the customer. Stays abreast of healthcare industry market trends, macro- and microeconomic impacts to the healthcare supply chain, as well as competitive marketplace activities. Presents products in a compelling, positive and professional manner. A

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Lush
📍 ., United Kingdom• Full-time• £30K – £33K/yr
Just now

Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. Want to see where a career at Lush could take you? Head over here to explore real stories of growth and development across the business. Overview: AI as a concept has been around for 65 years or more, but its use and technological advancement has accelerated at lightning speed in recent years with the arrival of Generative AI (Gen-AI) and we now see AI integrated into all aspects of society and our everyday lives. We have always embraced technology and digital innovation as part of our creative spirit and competitive edge at Lush, and recognise that if we do not actively engage with AI we could risk falling behind. At the same time, we are committed to doing so thoughtfully, with active consideration of the ethical risks that come with AI and in line with our wider Digital Ethics policies. As a first step, we have developed AI Guiding Principles with accompanying training to provide clear guidance on where and how AI can be used within our business which will help to develop best practice and help build on our shared AI literacy and professional skills

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Just now

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Software Development Engineer to join our team. This is a Hybrid role, reporting to the Director, Software Development Engineering ZIdentity team in the Identity and Access Management department. Identity is the new security perimeter. Come help manage digital risk by applying security through identity integration and controls. You will be responsible for the design and development of enterprise-grade Identity Management Products for Zscaler, leveraging your deep expertise in IAM and public cloud environments to drive hands-on development and provide technical leadership. What you’ll do (Role Expectations) Practice technical leadership in the design, development, and optimization of the Identity platform, focusing on strategy for cost-effective product growth and expansion Spearhead the technical roadmap for the Kubernetes platform, architecting centralized identity and access management

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Toast
📍 Boston• $138K – $221K/yr
Just now

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We're looking for a Principal People Success Partner (more commonly referred to as "HRBP") to serve as the strategic HR partner for Toast's R&D organization — a 2,000+ person community spanning Engineering, Product, and Design. You'll report directly to the Senior Director, PSP and operate as a true thought partner to senior leaders, helping shape how we build, develop, and sustain a world-class product and technology organization. This is a high-impact individual contributor role for someone who excels at navigating organizational complexity, influencing without authority, and translating people strategy into practical outcomes. The right person is equally comfortable in a room with a SVP discussing org design as they are rolling up their sleeves on a calibration cycle or a difficult performance conversation. Note to applicants: We are prioritizing candidates located near our hubs in Boston, New York City, Toronto, San Francisco, and Omaha. A day in the life (Responsibilities) Partner with R&D SVPs, VPs and senior directors to design and evolve org structures that scale; Serve as a trusted advisor during reorgs and structural changes, helping leaders navigate people impacts with care and clarity. Lead org design initiatives end-to-end: from diagnosing root causes through to stakeholder alignment, change communication, and implementation. Drive consistent, high-quality performance calibrations across Engineering, PM, and Design — building leader capability and ensuring fair, differentiated outcomes. Champion a culture of clear expectations and candid feedback; help leaders understand what "raising the bar" looks like in practice. Cultivate an AI "Builder" approach by adopting and testing AI solutions to address challenges at scale. Use en

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Weetabix
📍 Kettering• Full-time
Just now

At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone . We’re committed to building an organisation where people from all walks of life feel they belong—where different voices, experiences, and backgrounds are valued and respected. Closing date: 26th October Interview process: 2 Stage Interview Process Working pattern: Full time onsite Drive key business projects from concept through to delivery, helping shape the future of our operations. You'll oversee project planning, implementation and performance, ensuring projects are delivered on time, within budget and with the right resources in place. Managing the capital investment budget and associated projects, you'll help ensure business funds are used effectively, responsibly and in line with strategic priorities, while reducing operational and legislative risks. Working collaboratively with a wide range of stakeholders, you'll champion best practice, build strong relationships and create positive outcomes that support both business performance and continuous improvement. We’re happy to make reasonable adjustments throughout the recruitment process. Just let us know how we can support you. Define project scope, objectives and success measures, translating project briefs into clear plans with achievable outcomes. Develop and manage detailed project plans, schedules and priorities to ensure key milestones and deliverables are achieved on time. Lead projects from initiation through to delivery, coordinating activities, maintaining documentation and tracking progress against agreed objectives. Monitor project performance, budgets and forecasts, identifying risks, variances and opportunities, and implementing corrective actions where needed. Work collaboratively with project teams and stakeholders to ensure effective communication, alignment and successful project delivery across the business. Provide regular updates on project status, progress, risk

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Citi
📍 Houston Texas United States• $76.2K – $106.4K/yr
Just now

The Application Support Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: Provide timely and effective L1/L2 technical support for the Commodities trading platform, including the Openlink application and its ecosystem. Drive the investigation, diagnosis, and resolution of highly complex application and system issues, ensuring minimal disruption to business operations. Systems will include market data, static data, trade lifecycle (Openlink) and risk management platforms. Monitor system health and performance, proactively identifying and addressing potential issues before they impact users. Support global critical front office risk batches and end-of-day batch processing. Collaborate closely with traders, busin

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