Senior Data Scientist [Data] • [Vancouver, BC] We're looking for a Senior Data Scientist to help define Asana's growth strategy as users increasingly discover and adopt software through LLM interfaces like ChatGPT, Claude, and Gemini. With millions of knowledge workers now starting their workday in conversational AI tools, we're at an inflection point in how productivity software reaches users. As part of the AI organization within Asana you'll leverage data to influence how we should build our agentic work management products. Asana's Data Science team helps us fulfill our mission by informing strategy, defining success metrics, and identifying new ways to deliver user value. Data scientists are at the crux of deepening our understanding of the customers and driving more business outcomes by leveraging experimentation, causal inference, statistical and machine learning techniques, and data storytelling. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Work closely with Product Managers, User Researchers (UXR), and Engineers to understand the needs of our agentic work management customers, employing data frameworks and methodologies to understand our user segments and identify levers for driving user engagement Act as the data lead for specific AI features at Asana with product and engineering Use data analysis and data storytelling to identify key product opportunities for the roadmap Design experiments that measure product progress, and own key performance metrics. Collaborate with fellow Data Scientists in the team to research, identify and disseminate b
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Senior Analytics Engineer The Data Science & Analytics team at Asana is how the company turns data into decisions — defining the questions that matter, surfacing the answers, and making sure insight is at the center of every critical product and business call . As a Senior Analytical Engineer, you sit at the intersection of Data Engineering, Analytics, and Data Science, and you own the data foundations for a business domain end to end. Your mandate is to turn raw data into reliable, business-ready datasets that PMs, analysts, data scientists, and leaders actually trust and use — and to define the business logic and metric standards that make AI-powered self-serve trustworthy. You consume governed Silver tables and produce the Gold layer and semantic layer beneath Asana's most important metrics, dashboards, and Genie spaces. This role is based in our Vancouver office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements . What you’ll achieve Own the Gold layer for a given business domain (e.g., PLG funnel, marketing attribution, revenue, NPI/AWM): Design and continuously improve the curated, dimensional data models that downstream dashboards, Genie spaces, and ELT reporting depend on. Implement the canonical business logic behind your domain's core KPIs: Translate KPIs into governed, versioned metric marts that resolve "this number doesn't match" disputes for good. Build and curate the semantic layer and Genie spaces that power self-serve in your domain: Author the metadata, documentation, and prompt/metric definitions that let stakeholders query governed data in plain language through Claude and Databricks Genie. Own the metric dictionary for your domain: a single source of truth for what each metric means,
Analytical Engineering Manager The Data Science & Analytics team at Asana is how the company turns data into decisions — defining the questions that matter, surfacing the answers, and making sure insight is at the center of every critical product and business call. As an Analytical Engineering Manager, you lead a team of Analytical Engineers who own the data foundations for the business: the Gold layer, canonical metrics, certified dashboards, and semantic layer that make Asana's most important numbers trustworthy, and that make AI-powered self-serve through Claude and Databricks Genie actually work. You sit at the intersection of Data Engineering, Analytics, and Data Science, and you are accountable for whether business stakeholders trust the data in your team's domains and can answer their own questions without routing through your team. This role is based in our Vancouver office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and t he teams with which you partner . If you're interviewing for this role, your recruiter will shar e more about the in-office requirements . What you’ll achieve Lead, grow, and develop a team of Analytical Engineers: Own hiring, coaching, performance, and career growth, and set a high bar for data-model quality and stakeholder trust. Own the Gold layer and semantic-layer strategy across your team's domains (e.g. PLG, marketing, revenue, NPI/AWM): Your team is accountable for the curated data models, canonical metrics, dashboards, and Genie spaces the business depends on. Treat every recurring insight as a product with an owner, a cadence, and an SLA: Build a catalog of trusted, versioned data products instead of one-off rebuilds. Drive self-serve enablement: Prioritize the Gold tables, governed metric definitions, and metadata that make Claude + Databric
Work Flexibility: Field-based Work Flexibility: Field-based Service Area: Prince George, BC (Northern) Shift: Monday – Friday, varying hours dependent upon customer needs Summary: The Associate Field Service Representative conducts analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. In this role, you will troubleshoot problems and issues, determine technical solutions in accordance with product and customer specifications, and recommend actions to company or customer representatives for coordinative product solution. Additionally, you will assess product needs in accordance with customer specifications and act as local on-site representative to the customer's organization What You Will Do: Provide effective, proficient, and timely service and repairs to all customers in direct support of the sales team to ensure optimal customer satisfaction. Adhere to account protocols. Complete fault isolation and maintenance of equipment at account locations. Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow up. Provide post sale in-servicing on equipment operation and maintenance. Perform warranty, upgrades, field actions, preventative maintenance, installations, deliveries billable or any other related services required by a client. Follow all administrative duties in a very accurate and timely manner, assist in the development of new service procedures, provide new product information to customers. Maintain an accurate inventory of Stryker equipment and parts. Travel up to 75% of the time to any other Province or Territory within Canada for Field S
At Asana, security is foundational to our mission of helping teams work together effortlessly. Our security team protects Asana’s employees, users, and customers by proactively addressing threats, ensuring compliance with legal and regulatory requirements, and fostering a culture of security throughout our product and operations. We are a team of security engineers and risk and compliance practitioners who build innovative safeguards and collaborate across the organization to build and maintain trust at scale. As the Third Party Risk Management Lead, you will be responsible for building and running Asana’s Third Party Risk Management (TPRM) program. You will own the end-to-end lifecycle of vendor security risk — from initial due diligence and risk tiering through ongoing monitoring and remediation. You will work closely with Procurement, Legal, Privacy, and Engineering teams to ensure that our third-party relationships are effectively assessed, tracked, and managed. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own and scale Asana’s TPRM program: Design, implement, and continuously improve a risk-based framework for assessing and managing third-party vendors and service providers. Establish risk tiering criteria, assessment workflows, and governance processes that scale with business growth. Lead vendor security assessments: Conduct and oversee security due diligence for new and existing vendors, including reviewing SOC 2 reports, ISO 27001 certifications, security questionnaires (SIG, CAIQ), and other relevant documentation. Identify gaps and work with vendors to remediate findings. Dri
On-site | Vancouver Office – 564 Beatty St About EviSmart EviSmart builds the automation layer that dental laboratories run on. A dental lab is a manufacturing operation. A case arrives from a dentist — a 3D scan of a patient's mouth and a prescription — and leaves as a crown, bridge, denture or night guard. In between sit a dozen manual steps: monitoring scanner portals, retyping cases into lab software, checking scan quality, interpreting handwritten prescriptions, designing the restoration. We automate that pipeline. Our software connects to 15 intraoral scanner portals and more than five lab management systems, pulls cases the moment they arrive, reads the prescription, maps it into the lab's own product catalogue, checks the scan, and routes it to design. We serve roughly 6,000 customers across 28 countries from offices in Vancouver, Manila, Seoul and Shenzhen. The automation works. It does not yet work well enough, consistently enough, to run unattended — and closing that gap is the highest-leverage technical problem in the company. What you'll do Establish measurement. Build per-model, per-customer, per-category accuracy reporting that Product and Sales can act on. Nothing else you do matters until this exists. Build the correction flywheel. Capture the quality-control corrections our customers already make, turn them into structured, versioned training data, and close the loop with human review where confidence is low. Standardize the squads. One deployment path, one evaluation harness, one model and dataset registry across restoration design, scan quality, prescription extraction and agents. Solve multi-tenant model behaviour. Thousands of customer-specific product codes, prescription conventions and unwritten preferences sitting over a shared model base — without building a bespoke model per customer. Take inference to production scale. Move workloads from on-premise to cloud with understood cost per inference and real concurrency headroom. •
Position Overview: The Services team has unrivalled expertise across corporate governance, audit, risk, compliance, and regulatory environments in many sectors. They have the scale and reach to deliver significant change smoothly, leveraging solution design and delivery to provide global, dynamic, flexible, and reliable outcomes with lasting results. Their vision is to partner as trusted advisors, working in joint teams that complement client strengths with the right mix of talent. A Delivery Analyst is an early‑career consultant in the Services team who supports delivery of audit, risk, and compliance solutions for clients. They assist with discovery and requirements capture by reviewing client documentation and helping lead discovery workshops to understand current processes and needs. Guided by senior advisors, they translate requirements into technical design documents, configure and iterate Diligent One prototypes, deliver enablement training, maintain issue logs, and follow the standard project methodology to deliver on time and in scope. Key Responsibilities Utilize your product and domain expertise to deliver customer requests and create a delightful customer experience. Be responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer-specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills Ability to effectively engage customer per
Position Overview: The Services team has unrivalled expertise across corporate governance, audit, risk, compliance, and regulatory environments in many sectors. They have the scale and reach to deliver significant change smoothly, leveraging solution design and delivery to provide global, dynamic, flexible, and reliable outcomes with lasting results. Their vision is to partner as trusted advisors, working in joint teams that complement client strengths with the right mix of talent. A Delivery Analyst is an early‑career consultant in the Services team who supports delivery of audit, risk, and compliance solutions for clients. They assist with discovery and requirements capture by reviewing client documentation and helping lead discovery workshops to understand current processes and needs. Guided by senior advisors, they translate requirements into technical design documents, configure and iterate Diligent One prototypes, deliver enablement training, maintain issue logs, and follow the standard project methodology to deliver on time and in scope. Key Responsibilities Utilize your product and domain expertise to deliver customer requests and create a delightful customer experience. Be responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer-specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills Ability to effectively engage customer per
Role Description In this role, you’ll be the customer's voice as you collaborate with Engineering, Product, Experience Research, Data Science, and business partners to build compelling products. You will solve problems with cross functional partners in collaborative teams, that enable designers to do their best work. As part of a product-driven and design-led company, you'll play a key role in a team of Product Designers owning core product development from inception to iteration and post-launch reflection. If you’re looking for scope, influence and the opportunity to do high-quality work in your next role, this is it. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. About the design team We design the future of teamwork. Asana has a bold, ambitious mission: help humanity thrive by enabling the world’s teams to work together effortlessly. Our design team is at the heart of that mission. Asana Design is an inclusive and collaborative community. We’re a diverse group of designers from different backgrounds (product, brand and content design, design operations, producers, motion design, film, copywriting) . We are a team that loves combining research, data insights, and peer feedback into a human-centered design process to produce designs that are core to the power of our applications. We partner with people across Asana to create our product, shape our brand, and drive greater impact through design. We use design to solve challenges and create experiences that customers love. We also take the time to get weird and have fun along the way. We believe every designer should have the opportunity to grow and learn by
We’re looking for a strategic, customer-journey-obsessed leader to take ownership of Asana's website as a driver of product understanding, customer acquisition, and trial conversion. The Web Marketing team partners across the organization to bring Asana's vision to life on asana.com—and we're building the strategic muscle to match our executional strength. In this role, you'll define and champion the digital experience for new and existing customers, shaping how they discover, understand, and engage with Asana's growing product portfolio. You'll work closely with partners in product marketing, organic discovery, paid media, data science, product, engineering, and design to create a site that measurably moves the needle. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Bring end-to-end website strategy for asana.com to life, establishing a customer-journey-led vision for key segments Influence how the site supports product discovery, trial starts, and revenue growth across new and existing audiences Develop the website tactical roadmap by synthesizing qualitative research, user insights, and quantitative data to identify the highest-leverage opportunities for the business. Build deep cross-functional alignment, influencing how teams in PMM, product, engineering, and design contribute to and evolve the digital experience—turning the web into a shared strategic asset. Elevate how the web team operates, shifting from a support model toward proactive, insight-driven strategy that shapes how Asana shows up for customers online. Partner with PMM and product to translate Asana's multi-product
On-site | Vancouver Office – 564 Beatty St About the Role EviSmart helps dental labs run their case workflow through three modules — Downloader, QC, and Case Entry . More and more customers are signing up for multiple modules at once, which makes onboarding more complex: each lab runs its own Lab Management System (LMS) and workflow, and our product needs to be mapped correctly to how they actually work. We're hiring a Senior Solutions Engineer to own onboarding for these complex, multi-module accounts. This person ensures that EviSmart is scoped and configured correctly against each customer's LMS and workflow from the very first sales conversation through go-live — so onboarding is smooth, on time, and no signed customer is lost along the way. Key Responsibilities Map our product to the customer's LMS and workflow during the sales process, so what gets sold matches what can actually be delivered. Assist Sales with scoping complex, multi-module deals — identifying LMS setup, workflow steps, and requirements that will affect onboarding before the contract is signed. Support demos for complex accounts, tailoring them to how the customer's LMS and lab actually operate. Be the liaison between Sales and Product — when a customer's LMS or workflow doesn't fit how EviSmart works today, own that conversation and drive it to a resolution. Work with Customer Success to improve the onboarding process and keep customers satisfied throughout. Own and lead onboarding calls for complex, multi-module accounts, ending each call with a clear next step. Ensure every onboarding is completed within the timeline promised to the customer. Track onboarding status accurately in HubSpot so leadership always knows where each account stands. Requirements Must-Have 5+ years in a Solutions Engineer, Implementation, or Technical Onboarding role at a B2B SaaS company. Experience mapping a product to a customer's exist
Here’s a summary of the role: Diligent is seeking for a Delivery Analyst (Entities) to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle. Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle. Leverage product expertise to provide guidance to customers on best practices regarding solution rollout and project execution. Continue to develop and maintain Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development. Build confidence to lead the implementation process end-to-end independently including engagement with the customer. Work with clients to understand their program goals and how they collect/process data. Support the assessment of source data and document structures, including metadata, naming conventions, relationships, and access requirements, to help define migration scope and mapping needs. Prepare and cleanse data and documents for migration by assisting with deduplication, metadata normalization, validation, and identificati
We are looking for a Software Engineer to join our Product team in Vancouver, where we build features end-to-end, from designing our data models to implementing the subtle interaction behaviors that differentiate good software from great software. In this role, you won’t just code—you will be an integral part of the entire product development process from conception to post-launch reflection, manifesting continuous improvements to help us achieve our mission of enabling all teams to work together effortlessly. Partnering closely with UI designers and supported by our infrastructure team, you will aim to delight users with both large new features and daily product enhancements through our continuous deployment architecture. If you care deeply about building products that improve how millions of teams work together, we would love to hear from you. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Work in a high-performance, dynamic team with a strong focus on velocity and software quality. Contribute to building a complex SaaS application that is a market leader in its segment. Gain exposure to Asana’s core infrastructure, particularly how data is represented, stored, and deleted in the storage layer. Work with asynchronous jobs and implement algorithms that efficiently traverse the Asana Work Graph. Partner with legal to implement data ownership rules, requiring simple and effective technical solutions to make this process easy and clear to customers. Drive large, impactful projects, delivering features that will be rolled out and used in large organizations. Support and collaborate with othe
On-site | Vancouver Office – 564 Beatty St The Real Talk Right now we've got four product pillars that need coordination, Product Managers (Revenue Engineers) who need unblocking, and frankly, we need someone who can run with this independently. If you're looking for a well-defined role with clear swim lanes and quarterly OKRs already mapped out, this isn't it. But if you've done product leadership at a vertical SaaS company or a services-to software hybrid where you had to figure out a complex domain on the fly, we should talk. What's Actually Going On Here One of the biggest challenges dental labs face is administrative chaos. We build the software, outsourced CAD design, and workflow automation that fixes that. A Command Center is the surface a specific person in a dental lab — the designer, the QC tech, the shipping coordinator — is supposed to start their day in. The measure of whether one worked isn't whether it shipped. It's whether the person whose job it was built for opens it in a normal week. Two things are missing between here and there. Nobody has written the spec that says what a Command Center must contain, what's optional, and what stops it shipping. And nobody is in the labs finding out what those jobs actually look like. You'd own both. What You'll Own Own the Command Center framework: Write the spec - what every Command Center must have, what's optional, what stops it from shipping Get into dental labs in person and create products tailored to them Measure it on whether the lab role it was built for actually uses in a normal week Keep the pillars coordinated: Unified Digital Intake (our wedge product) AI-Powered Quality Control (RX and scan validation) EviSmart Comm (case communication - this one's urgent, competitive pressure) Autonomous CAD (AI-powered design
Our work informs teams at every level of Asana and drives key roadmap decisions. We partner with Product Design, Product Management, Data Science, and Engineering, as well as business and marketing teams, to develop valuable insights about customer behaviors and attitudes, translating them into actionable recommendations. We think deeply about new areas, help develop and test concepts, and improve products and services once they’ve rolled out. As a Senior Experience Researcher, you will be a strategic partner who not only executes high-impact research but also shapes the research culture to elevate our collective craft. This role is based in our Vancouver office. Day to day collaboration is split roughly 50/50 between Vancouver teammates and San Francisco teammates. Locally, you will work closely with our PLG Adoption teams, specifically partnering with the AI Activations (AIA) and Conversion and Retention (CoRe) teams. Key local partners include Product Managers, Designers, and Engineering leads. We operate with an office-centric hybrid schedule. In-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you interview for this role, your recruiter will share more about in-office requirements. In this role, you will help shape and scale Asana’s Product-Led Growth (PLG) self-serve business. We recently launched several major new products—including AI Teammates, a Meetings product, and Asana for Client Management (ACM). We are also preparing two more major product lines for launch, which will unlock entirely new workflows and use cases for our customers. Historically, our growth relied on selling more seats or moving customers to higher tiers. Now, we have multiple new growth vectors, from AI credit consumption to these brand new product offerings. You will play a pivotal role in uncovering how to introduce u
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