Product Complaints Analyst 2 in Tokyo

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Compliance Advisory Officer Our Global Compliance Advisory & Oversight function is looking for a Compliance Advisory Officer in Japan with experience in the Payments, Fintech, or Financial Services industry. In this role, you will help Adyen to scale and work on complex opportunities. To do that, you must have a strong analytical mindset and communication skills to provide pragmatic and strategic advice to both internal and external stakeholders on compliance matters. What you’ll do Represent Compliance towards the commercial and operational teams, facilitating communication with deeply specialized Compliance, Regulatory, Legal and Risk functions, inclusive of conducting trainings; Provide ad-hoc Compliance advice to Adyen’s internal stakeholders and customers, deconstructing complex challenges and supporting the team in providing solutions that align with Adyen’s strategic objectives and overall risk appetite; Perform and coordinate Enhanced Due Diligence (EDD) risk assessments, assembling risk expertises from internal specialists across different functions for the provision of customer acceptance advice towards relevant stakeholders, including Senior Management; Strengthen and scale Adyen’s Compliance framework, in line with Adyen’s risk appetite and strategic objectives; Challenge the status-quo, identifying how we can

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Workplace Manager We are looking for a highly energetic, hands-on, organised, and tech-savvy Workplace Manager to join our global Workplace team. You will be based in Tokyo where this role will be responsible for owning the daily workplace experience for the office. You’ll report to our Regional Workplace Manager, based in Singapore, and work closely with the Country Manager in Tokyo to help ensure we are continually bringing an amazing office experience. The core of the Workplace Manager role is to partner closely with leadership to develop and maintain an engaging and safe work environment, ensure organisational effectiveness, and manage all logistic and office related issues, including supervising external service providers. In addition to that, you will play a key role in being an ambassador & champion of our company culture. What you'll do Provide a welcoming environment for all visitors and staff – internal and external Be the "go-to-person" for all incoming office related queries Partner closely with IT, Onboarding, Events, Marketing, HR, and other teams to make sure that all teams are aligned on needs, changes, growth, and vibe in the office Work with Employee branding & marketing teams for organising external events Work with internal teams to provide access and support for a wide variety of visitor experience

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, Sales We’re looking for an inspirational leader to join our APAC Sales function and lead a team of high-performing enterprise sales managers in Japan. You will be leading and coaching a team of sales managers based in Tokyo, while reporting to the Head of Sales for Japan. As a critical member of the Japan commercial leadership team, you will form the sales strategy for one of our most dynamic and fast-growing markets, while collaborating with other regions and cross-functional teams. The ideal candidate is a natural commercial leader and networker with a consultative mindset. We are looking for an experienced leader who thrives in a fast-paced, international environment and has excellent communication and people management skills. You excel at strategic thinking, commercial execution and leveraging your enterprise sales skillset to coach the team. What you’ll do: Lead one of our Sales teams in Tokyo and own the end-to-end commercial success of your team Collaborate on and drive the vision and strategy for the JP sales team, creating local focus while aligning with global standards Engage with the largest strategic opportunities, leading executive relationships and helping the team navigate long sales cycles to win new customers Adopt and influence the Adyen sales methodology and Selling Process and driv

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Adoption of AI is moving rapidly from pilots to production. Enterprises across APAC are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we’re committed to transforming the Japan enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for the Japan Enterprise Market, you’ll be at the heart of our mission to empower businesses across the region with cutting-edge AI technologies. This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You’ll work closely with leading enterprises, system integrators, and technology partners to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of Japanese businesses. Japan is a key strategic market for Cohere, and your work will directly contribute to our success in this region. You’ll have the opportunity to shape partnerships that drive digital transformation, foster innovation, and position Cohere as a leader in the Japan AI ecosyst

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Summary: Supports the organization with initial compliance and ongoing preparation, testing and monitoring of conformance to established quality assurance processes and standards for company products, services and processes. Performs evaluation of internal controls, communications, risk assessments and maintenance of documentation as related to compliance with internal and external safety, quality, and regulatory standards. Identifies risk and evaluates deficiencies while working with internal departments/business units to appropriately remedy them. Facilitates internal training on quality assurance requirements, processes, and procedures. May perform audits and risk assessments. Position Responsibilities: Applies core knowledge and understanding of area of specialization to provide solutions in creative and effective ways. Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause and suggest variations in approach. Works on assignments of diverse scope where information is limited

JOB DESCRIPTION: MAIN PURPOSE OF THE ROLE Provide accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships MAIN RESPONSIBILITIES • Communicate with customers and clients (via email, phone, or online discussion boards) to answer their enquiries, understand their technical question, assess their needs, and suggest or promote alternative products or services (for example IT hardware and software products, financial services, health services). • Apply established procedures or develop new solutions to solve technical problems through case management and follow-up on the status of outstanding cases. • Use databases or other computerized systems to maintain up-to-date customer records, to track the volume, content and outcomes of enquiries received, and to access information, checklists, scripts, guidelines, and other materials for responding to the customer’s enquiry. QUALIFICATIONS Education Education Level Major/Field of Study or Equivalent Associates Degree (± 13 years) Experience/Background Experience Experience Details Minimum 1 year Licenses and Certifications Language Proficiency Language Proficiency The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: EP Electrophysiology LOCATION: Japan &g

About the Team We bring OpenAI’s brand to life around the world. As a multidisciplinary creative team, we design work that connects meaningfully with local cultures, from flagship global campaigns and international events to deeply localized moments. In close collaboration with the U.S. Creative Studio, as well as global and regional marketing teams, agencies, and creators, we ensure OpenAI’s brand principles are honored, protected, and expressed responsibly everywhere people meet our products. About the Role As the Japan Creative Lead , you will lead the creative vision and execution of OpenAI’s brand in Japan. You will define how global ideas are translated, adapted, and evolved for Japan, while developing original ideas rooted in Japanese culture. You will shape creative direction, elevate craft, and ensure local relevance while protecting global brand integrity. As part of the International Creative Studio, you’ll collaborate closely with creative colleagues across OpenAI and cross-functional partners in Japan. Together with the Japan Marketing Lead, you will select and co-lead agencies in Japan, while guiding creators and production partners to deliver bold, distinctive, and world-class work that connects with local audiences. You will play a key role in shaping and evolving OpenAI’s visual identity and creative frameworks for Japan, ensuring they resonate with local audiences while remaining true to our global brand vision and principles. We’re looking for a creative leader who is conceptually strong, visually sophisticated, culturally fluent in Japan, and deeply collaborative. You can set a high bar, bring others along with clarity and inspiration, and move confidently between creative direction and hands-on work. This role is based in Tokyo, Japan. In this role, you will: Lead creative direction for brand campaigns, marketing, digital, content, experiential, events, and partnerships in Japan, across consumer and B2B audiences Translate global brand strategy

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking an experienced Governance, Risk, and Compliance (GRC) Engineer focused on Japanese information security and financial services regulation to help scale compliance for SpaceXSI and X Money. As we expand deeper into the regulated Japanese market, maintaining a robust, transparent, and technically sound information security GRC program is critical. You will architect the systems and processes that automate trust — a pragmatic operator who understands that GRC exists to enable the business, balancing rigorous standards with the velocity of a high-growth company. The ideal candidate brings hands-on experience with JFSA supervisory expectations, APPI, and local Japanese banking and payments technology controls, plus GRC engineering skills: Compliance-as-Code, continuous evidence collection, and deep partnership with engineering so controls are designed into the platform rather than bolted on after the fact. This role may also include additional tasks and responsibilities as needed to support the team and evolving business priorities. This position may require occasional travel. RESPONSIBILITIES: Own and evolve Japan financial services and payments compli

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking a talented and motivated Infrastructure Security Engineer to join our security team. In this role, you will design, implement, and maintain secure cloud and hybrid infrastructure, and ensure the integrity of our cloud-native applications. This role focuses on securing critical infrastructure across multi-cloud and hybrid environments, with work that may span platforms such as X, X Social, X Money and related systems. You’ll operate with an automation-first mindset: building secure foundations, hardening platforms at scale, and partnering closely with engineering teams so security is embedded in how we build and run systems—not bolted on after the fact. RESPONSIBILITIES: Cloud & Infrastructure Security Design and implement secure container standards and automation that enable frictionless developer workflows Maintain Kubernetes security aligned with current best practices Collaborate with development teams to ensure security best practices are integrated into CI/CD pipelines Secure and enhance CI/CD pipelines; integrate and maintain code scanning platforms Detection, Operations & Tooling Monitor and respond to security events and incidents i

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. You’ll also collaborate with business partners to support customers’ business transformation and growth. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage key accounts, developing and executing strategies for a comprehensive account plan based on customers’ business priorities and growth opportunities. Lead our enterprise prospects’ journeys from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex customer programs and projects. Collaborate with business partners to generate opportunities, develop joint proposals, and support deployment, expanding customer value and business opportunities. Own a consumption revenue target. Manage consumption revenue forecasts. Analyze key account

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As a Sales Development Representative (SDR) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! For the first months, you’ll be part of the SD Associate program which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you’ll continue learning and growing in your career as part of Stripe’s Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people. We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to custome

CSQ127R187 Location: Tokyo, Japan As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. You will report to the Senior Manager of Technical Solutions. The Impact You Will Have Troubleshoot and resolve complex customer issues related to Databricks platform Provide best practices support for custom-built solutions developed by Databricks customers Deliver suggestions for improving performance in customer-specific environments Assist with issues around third-party integrations with Databricks environment Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests Participate in the creation and maintenance of company documentation and knowledge articles Be a true proponent of customer advocacy Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs Participate in weekend and weekday on call rotation What We Look For 4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired . Strong experience with SQL-based database is required. Linux/Unix administration skills. Hands-on experience with AWS, Azure or GCP. Experience with "Distributed Big Data Computing" environment. Technical degree or the equivalent experience. Written and spoken proficiency in both Japanese and English About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — includ

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The B2B Marketing Team is a critical driver of growth for Square. This role is to lead a small but mighty team to drive growth for the Japanese market. Your role will drive growth through supporting our sales GTM motions, including telesales, field sales, resellers, and partnerships. You will ensure excellent execution against different channels such as events, social, content marketing, media and partnerships. You will be responsible for driving growth in sales acquisition and revenue metrics. The role requires strong cross-team collaboration and a generalist knowledge of B2B marketing, in particular lead generation. This position offers a unique opportunity to take Japan at Square to the next level. You

Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. InMobi InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. About the Role This role will lead content strategy and operations across Glance Home Lock (HL), Spaces, and Expressions, including content curation, design management, publisher partnerships, distribution stakeholders. The individual will work closely with HQ to drive publishing automation, analyze performance metrics to optimize the content mix, collaborate with external publishers to source and scale high-quality

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Position Overview The Principal Design Engineer in Micron’s NVEG organization contributes to the development of new memory products by assisting with the overall design, layout, and optimization of datapath circuits for NAND flash memory. This position will drive task forces and make strategic decisions on major datapath architectural changes influenced by new design specs such as higher speed/lower power. They will assess pros and cons of new architecture and drive all activities pertaining its implementation. The role will be expected to lead technical datapath design projects, directing the design planning, layout, and validation activities according to project timelines. Responsibilities Design and optimize TSV(Through-Silicon Via) interface circuits connecting memory die to logic die including Rx/Tx circuit for internal TSV channels, impedance matching and timing margin analysis. Develop and characterize TSV electrical models and define circuit design constraints for datapath interface. Define and implement signal integrity requirements for the TSV channel, including eye margin, crosstalk, and noise budget analysis Define and implement power integrity requirements using TSV for highly parallel IO and array operations Design and verify TSV-specific DFT (Design for Testability) circuits including loopback test modes, TSV continuity checks, and lane redundancy/remapping logic Interface with process technology and DTCO teams to optimize TSV de