Product Complaints Analyst 2 Jobs

The Role As the Head of Central Robot Operations , you will lead the central operations organization that powers autonomous robot delivery at scale. Acting as the operational command center for the business, you will build the capabilities, mechanisms, and teams that enable safe, reliable, and efficient robot operations across every market. You will own the operating model spanning Remote Assistance, Mapping Operations, Market Expansion, Infrastructure, Strategy & Operations, Policy & Demos, and Program Management etc. This leader will establish the systems, governance, and operational excellence needed to scale autonomous operations from a handful of cities to a global network, partnering closely with Engineering, Product, Safety, Hardware, Autonomy, Legal, Public Policy, and Market Operations. What You Will Do Build and Scale Central Robot Operations Define the long-term operating model, organizational structure, and roadmap for Central Robot Operations. Build scalable mechanisms, operating standards, and governance that enable reliable robot operations across all markets. Lead a high-performing organization spanning operations, analytics, expansion, mapping, infrastructure, and program management. Own Remote Assistance Operations Lead the 24/7 Remote Assistance organization responsible for supporting autonomous robots requiring human intervention. Define response-time SLAs, workforce planning, staffing models, scheduling, and escalation protocols. Develop monitoring, telemetry, and operational dashboards that provide real-time visibility into fleet health. Partner with Engineering and Product to analyze intervention data, eliminate recurring failure modes, and continuously reduce human intervention rates. Lead Mapping Operations Own the operational lifecycle of geospatial assets including HD maps, geofences, routing data, and points of interest. Establish mapping quality standards, QA mechanisms, refresh cycles, and operational readiness processes for new

We are looking for an experienced Manager, Solutions Engineering - Commercial to lead and grow a high-performing team of Solutions Engineers (SEs) in our Commercial Vertical. This is a Pre-sales team leadership role , not a software engineering or product development role. The ideal candidate has a proven background in presales, customer-facing technical consulting, or customer-facing solutions architecture, and excels at combining business storytelling and executive presence with their technical expertise. As a leader, you’ll coach and mentor Solutions Engineers to have value-driven conversations with customers and partners, discover and design compelling solution demonstrations, and develop problem-solving solution architectures to help customers understand how our solutions will integrate into their environment. You will also collaborate closely with Sales, Product, and Partner teams to accelerate customer adoption, drive revenue growth, and ensure overall customer success. In partnership with the AVP of Sales for the Commercial vertical , you will define and execute a go-to-market strategy focused on acquiring new logos and expanding Talkdesk’s presence within the Commercial segment. Responsibilities: Lead a Solution Engineering team that develops and executes on go-to-market strategies to increase market penetration including driving customer facing activities, hiring, onboarding, and retaining our Solutions team. Partner with the HLS Sales leader to lead and drive the HLS business growth through identification of opportunities aligned with Talkdesk solution differentiators and strategic imperatives. Bring a growth-oriented Presales perspective to opportunity qualification and pursuit for the HLS team. Grow and develop the Global Solutions team. Hire to your team’s growth plan. Identify process and operational improvements for our organization then lead those projects through to success. Set visionary goals for te

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Applied AI Research Engineer Applied AI Research Team, Applied AI About the role: As an Applied AI Research Engineer, you will discover what Anthropic's models and products can do, prove it with real customers, and equip the rest of Applied AI to sell and deliver it. You'll embed with product teams to build deep expertise on new capabilities as they develop, and serve as a critical feedback loop carrying field reality back to Product and Research so that what we build next reflects what customers actually need. In collaboration with Sales, Product, and Research teams, you'll sit at the intersection of what we build and how customers adopt it. You'll own the technical GTM handshake for model and product launches: testing new models to understand their strengths and limitations, building demos and evals, and helping field teams get ready. When strategic customers hit novel challenges, you'll go hands-on to solve them. And throughout, you'll synthesize what you're learning across customers and products into insights that shape our roadmap, working closely with Product, Engineering, and Research teams to stay calibrated on what's working, what's not, and what matters most. This role is equal parts researcher, field expert, and connective tissue between our customers and the teams that build our products. You'll need the technical depth to push the boundaries of what our models can do, strong communication skills to make complex capabilities clear to diverse audiences, and the instinct to turn what you learn in the field into signal that makes our products better. Responsibilities: Embed with product teams to build dee

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Payments Performance (GPPT) team, which falls under the Customer Success organization, is a dedicated team of payment experts that help users optimize their payment and product setup with Stripe. The team provides direct User engagement to our most strategic Users as well as a variety of resources that support account teams (self-guided payment optimization workshops, optimization playbooks, data & insights). The Customer Success Strategy & Operations team sits at the center of how Customer Success operates at Stripe. As GPPT scales, dedicated S&O support is required to both shape the function’s day-to-day operating model—from operating forums, capacity management and metric design— to the systems and cadences that enable execution of the team's long term vision. You will lead annual planning, OKR development, and engagement-model design to ensure GPPT is positioned to deliver for users and scale effectively. This is a high-impact Business Partner and Builder role at the heart of GPPT and Customer Success. As a trusted thought partner to senior leadership, you’ll combine strategic insight, operational excellence, and hands-on execution to turn ambitious priorities into meaningful results. You’ll lead critical cross-functional initiatives and build the operating mechanisms that help teams make smarter decisions, execute with consistency, scale effectively, and deliver measurable value. Given the cross functio

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Talent Acquisition Partner Position Overview The Talent Acquisition Partner at BGBx plays a pivotal role in shaping the organization's future by identifying, attracting, and hiring top talent. This individual will partner closely with hiring managers and departmental leaders across the agency to understand business objectives and develop recruitment strategies that align with the company's mission of delivering innovative healthcare marketing solutions. The ideal candidate is a proactive and resourceful professional with a strong understanding of the healthcare marketing landscape, enabling them to source candidates who can thrive in a dynamic, fast-paced environment. As a trusted advisor, the Talent Acquisition Partner will manage the full-cycle recruitment process, from sourcing and screening candidates to extending offers and ensuring a best-in-class candidate experience. The Talent Acquisition Partner will maintain robust talent pipelines and leverage data-driven insights to optimize hiring outcomes. This is an opportunity to make a significant impact by c

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for a Director, Technical Revenue Accounting to join our Accounting Team. In this role, you will own the company’s most complex ASC 606 technical positions, lead the revenue accounting memo portfolio, and serve as the senior accounting decision-maker for new product revenue recognition treatments, non-standard deal structures, and partnership / marketplace go-to-market initiatives. You will partner directly with Deal Desk, Product, Legal, and Partnership leadership and set the technical revenue policy direction for the company! If you are looking for an opportunity to make a significant impact on the financial infrastructure of an innovative company, come join us in our mission to build cutting-edge, safe AI. Key responsibilities Own the company’s ASC 606 technical accounting memo portfolio — authoring and reviewing position papers on the most complex and judgment-intensive revenue recognition scenarios, including the SSP study Lead the technical revenue assessment for all new product offerings (NPI) and programs, serving as the accounting decision-maker on performance obligation identification, SSP evaluation, and contract modification frameworks, and providing authoritative guidance to Product, Pricing, and GTM cross-functional teams Serve as the senior Revenue Accounting partner to Deal Desk, Sales, and Legal — structuring non-standard deal terms, and providing real-time revenue recognition guidance on the company’s largest and most strategic commercial arrangements Provide technical accounting guidance on partnership and marketplace arrangements for cloud third-party channels, including principal-vs-a

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Software Engineer to help us build the next generation of Agentic Codebases About the role: Location: Remote-first (Argentina) Permanent, full-time employee (this is not a contractor position) Application Information: Application deadline: applications accepted on an ongoing basis until position is closed and filled This posting is for an existing vacancy Reporting to the Senior Engineering Manager, Developer Productivity As a Senior Software Engineer, Developer Productivity , you'll: Design and build the Nest.js service scaffolding that lets product teams stand up new backend services in our next-generation monorepo Implement paved paths, generators, and the platform primitives that make a new service work on day one rather than after a week of wiring. Build the seams that let new services run independently of our existing monolith. Own the deployment story for services and web applications on Cloudflare, and the interoperability with our existing AWS and Kubernetes estate managed through Pulumi and Argo CD. Lead migrations of substantial codebases into the monorepo and turn each one into a repeatable recipe rather than a bespoke effort. Partner directly with product teams as platform customers, treating their adoption as the measure of success and their friction as your backlog. Raise the leverage of the whole team by encoding what you learn into tooling, generators and agent-assisted workflows, so the next migration costs less than the last. Participate in engineering citizenship activities such as co-authoring engineering blogs, strengthening our hiring processes, and leading internal hackathon teams. About you&nbs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem by investigating high-risk accounts, identifying complex fraud patterns, performing post-incident analyses, and driving cross-functional improvements to scale fraud detection. Building on these core operational duties, you will leverage your fraud, abuse, or product trust experience to improve incident response capabilities across Stripe by managing the entire fraud and abuse incident response process, developing response plans, leading workstreams, and serving as incident commander to ensure timely resolution. Furthermore, you will conduct gamedays to pressure-test response processes, drive proactive improvements, and help automate response workflows using agentic approaches ensuring we neutralize threats with speed

Mid Level AI Engineer Location: Orlando, FL, USA (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent Build the next generation of AI-powered solutions using Large Language Models, agentic systems, and cutting-edge Generative AI technologies. The Role Capco is seeking a Generative AI Engineer to help design, develop, and deploy intelligent applications powered by Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agent-based architectures. You will work alongside software engineers, product managers, and AI specialists to deliver scalable, production-grade AI solutions that solve complex business challenges and create exceptional user experiences. This is an exciting opportunity to join a fast-growing AI capability, working on innovative solutions that transform how organizations leverage Generative AI technologies. What You’ll Do Design, build, and deploy AI-powered applications using Large Language Models, foundation models, and modern Generative AI frameworks. Develop and optimize Retrieval-Augmented Generation (RAG) solutions leveraging vector databases and enterprise knowledge sources. Create intelligent AI agents and workflows capable of interacting with APIs, external tools, and business systems. Build scalable REST APIs, backend services, and cloud-native architectures to support AI-powered products. Collaborate with cross-functional teams to translate business requirements into robust, production-ready AI solutions. What We’re Looking For 2–3 years of professional software; AI engineering experience. Hands-on experience building applications using Generative AI technologies, Large Language Models, and leading LLM providers such as OpenAI, Anthropic, Gemini, Azure OpenAI, or open-source models. Strong Python development skills with experience building REST APIs, microservices, and scalable backend applications. Practical experience implementing RAG architectures using vector databases such as Pinecone, Weaviate

CSQ427R243 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Databricks

About the Team DoorDash is building the world’s most reliable on-demand logistics engine for delivery! We’re looking for experienced engineers to join our fast-growing engineering team to help us develop a 24x7 global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. About the Role We are looking for highly motivated recent college graduates At DoorDash, our product engineers implement and operate technological solutions to improve the experiences of our merchants, dashers, and consumers. From creating beautiful, user-friendly flows to crafting scalable backend architectures, we strive to deliver reliant, performant technology that delights our customers. You’re excited about this opportunity because you will… Develop, maintain and ship technical elements with the support of your mentor, manager, and team members Act on feedback, coaching, and mentorship from your mentor and team members Actively learn about the elements to which you contribute Make a direct impact on our business by collaborating with your team to solve problems for our customers We’re excited about you because you have… You recently graduated from a Canadian university with a B.S. or M.S. Degree in Computer Science or equivalent and graduated between Fall 2026-Summer 2027 At least 2 previous Software Engineering internships or equivalent work experience with no more than 2 years of full-time work experience Experience working with databases (e.g. SQL) Solid understanding of algorithms and data structures Experience working with at least one object-oriented programming language )e.g. Python, Java, Kotlin, etc.) Experience writing clean code, working with version control, and unit testing Nice to Haves: Able to analyze and improve efficiency, scalability, and stability of various systems Excited to develop, release, and run large-scale web applications Experience with solutions for systems monitoring, live deployments, and continuo

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Role Overview We are looking for a Security Analyst to join the Bloomreach GIST (Global Information Security & Technology) team to help protect our environment from threats, vulnerabilities, and sophisticated attackers. Your work will have a significant impact on numerous customers across various e-commerce verticals and hundreds of millions of online users. As a core member of our globally distributed 24/7 Security Operations Team, you are expected to work from one of our India offices ( Bengaluru) or from home. This role is ideal for someone who has built a solid foundation in security operations and is ready to take the next step — owning more complex work, developing specialised skills, and contributing more meaningfully to the team's detection and response mission Your job will include, but

About Bolna Bolna is Voice AI infrastructure built for India - and now for the world. We help businesses deploy intelligent voice agents that can call, converse, and convert in any language, at scale. From collections to customer support to sales, our agents handle millions of conversations so humans don’t have to. We’re a YC F25 company, backed by General Catalyst, with 1,050+ paying customers and growing fast. This Role As an Enterprise Lead , you will own the success of Bolna’s largest and most strategic enterprise deployments. You will lead a team of Forward Deployed Engineers (FDEs), ensuring enterprise customers move from business problem → deployment → measurable outcomes. You’ll work closely with CXOs and senior stakeholders on the customer side while partnering with Bolna’s Product, Engineering, and Business teams internally. This is a high-ownership role. You will be expected to bring structure to complex enterprise problems, drive execution through your team, and ensure that deployments are not just launched - but successful. You’ll operate at the intersection of enterprise delivery, customer success, technology, and business . What You’ll Do Lead and manage a team of FDEs , setting clear priorities, driving execution, and maintaining a high bar for customer delivery. Own the end-to-end success of strategic enterprise deployments - from scoping and solution design to launch, adoption, and expansion. Work directly with enterprise stakeholders and CXOs to understand business objectives, define success metrics, and communicate progress. Translate complex business requirements into clear execution plans across FDE, Product, and Engineering teams. Review deployment strategies, solution architecture, agent performance, and customer outcomes to ensure quality and scalability. Identify risks and bottlenecks early and drive cross-functional teams toward resolution. Build repeatable enterprise deployment playbooks, processes, and best practices . Analyze customer a

SLSQ427R455 As a Strategic Enterprise Account Executive at Databricks, you are a strategic sales professional with experience selling to Financial Services accounts. You know how to sell innovation and change through customer vision expansion and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to Customers and System Integrators. Always looking for new opportunities, you will be asked to grow within an existing strategic financial services account. Along with the chance to close an exciting deal, we also offer accelerators above 100% quota attainment. The impact you will have: Meet with CIOs, IT executives, LOB executives, Program Managers, and other important partners Close both new accounts and existing accounts Identify and close quick, small wins while managing longer, complex sales cycles Exceed activity, pipeline, and revenue targets Track all customer details including use case, purchase time frames, next steps, and forecasting in Salesforce Use a solution-based approach to selling and creating value for customers Promote Databricks' enterprise cloud data platform powered by Apache Spark™ Ensure 100% satisfaction among all customers Prioritize opportunities and applying appropriate resources Build a plan for success internally at Databricks and externally with your accounts What we look for: You have previously worked in an early stage company and you know how to navigate and be successful Field sales experience within big data, Cloud, or SaaS sales Prior customer relationships with CIOs, program managers, and essential decision makers Simply articulate intricate cloud technologies 10+ years experience exceeding sales quotas Expertise with financial services institutions preferable Success closing new accounts while working existing accounts Understanding of Spark and big data preferable Passion for cloud technologies Bachelor's Degree Pay Range Transparency

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Platform Sales team works with B2B Software Platforms to help them facilitate payments for their customers using our Stripe Connect product. Software Platforms, also known as B2B Indirect, are software platform businesses who serve other businesses. Platforms already using Stripe include Shopify, Lightspeed and Mindbody. What you’ll do Responsibilities Recruit, train and lead a team of new business sales professionals Develop both the long-term vision and strategy for the team and manage day-to-day operations Be accountable for increasing revenue and scaling the team Coach, mentor and guide the team in developing consultative and solution-based sales skills Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs Inspire, motivate and enable individual development to promote career growth of direct reports Who you are We are looking for a self-starting leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team, superior communication skills, and a knack for understanding unique customer needs. Minimum requirements 13+ years of technology sales experience with 5+ years of people management experience Experience hiring, training and coaching a high-performance sales team Ability to build rela