Professional Services Engagement Manager Jobs

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence Zinnov's Globalization Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end - from Design & Discovery to Build, Scale, and Run. In GE, you don't work in silos. You: Own complex, end-to-end client journey Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution - and where talent plays a defining role. About the Role As Engagement Manager , you will lead end-to-end delivery of consulting engagements across technology-led sectors including TMT, Automotive, Manufacturing, Telecom, and Semiconductors . This role is designed for a client-facing problem solver who can guide teams through amb

About Us : Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X , and discover the projects we're solving on our Blog . About the Role: As a Program Manager, you will serve as an individual contributor on the PEP team, reporting to the Head of People Engagement & Performance. You'll manage a series of programs centered around how employees connect to Twitch (to the company, to each other, and to the product) across their entire lifecycle. You Will: Own end-to-end program management of the Engagement portfolio, including the New Employee Experience, Tenure Recognition, the Mentorship Program, and Twitch Clubs Project manage Twitch's company-wide listening mechanism, the annual Purple Pulse Engagement Survey, end to end. Keep a distributed workforce informed and aligned by producing the bi-weekly Staff Brief and Manager Monthly newsletters, and maintaining Twitch's Role Guideline Repository on ServiceNow. Manage relationships with our swag vendors end to end, from procurement through ongoing partnership. Modernize the portfolio, evolving the new employee experience, recognition, and mentorship programs and scaling delivery through AI-enabled automation Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep every program on track and continuously improving. You Have: 4+ years in program management, employee engagement, communications, L&D, or a related people/HR function. Bachelor's degree or equivalent professional experience. A track record managing concurrent programs

About the Team OpenAI's Vendor Security team helps internal teams work securely with external products, services, and partners. Our work spans software, infrastructure, hardware, professional and managed services, vendor-provided workforces, data, and research. We build the programs and products that help teams understand vendor risk and put effective safeguards in place, protecting our customers, employees, and the company. About the Role We are looking for a Vendor Security Technical Program Manager who can make sound security decisions and turn recurring vendor-security problems into tools and practices that work. You will independently lead vendor-security engagements: understand the business need, investigate the actual data and access, recommend a practical path, and work with the responsible owners until the safeguards are verified. You will also use what you learn to build and improve bounded tools and workflows, with priorities agreed with the Vendor Security lead. This is an individual-contributor role for someone who combines technical judgment with useful delivery. You should be comfortable taking a position, explaining the tradeoff, and changing your mind when the evidence changes. Success means internal teams can use vendors securely, reuse work that still applies, and understand what needs to happen next. In this role, you will: Own vendor security engagements from understanding the business need through scoping, assessment, decision, treatment, and reassessment when material facts change. Make assessment decisions independently and use judgment about when to involve peers, specialists, or leadership. Route formal exceptions and risk acceptance to the appropriate decision owners. Understand vendor use cases, workflows, user journeys, data flows, identities, access, integrations, and supply-chain dependencies. Identify plausible attack paths and their consequences for OpenAI. Assess relevant architectures, configurations, controls, logs, and operationa

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The Client Success Management (CSM) team at Addepar is responsible for the complete post-sales lifecycle of a client. Through strategic guidance and partnership, CSM ensures clients derive maximum value from the platform, leading to overall adoption success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. The CSM Team manages some of Addepar’s largest and most sophisticated clients, including Single Family Offices, Multi-Family Offices and traditional Wealth Management Firms. You will become a trusted partner, deeply understanding and advising on their business, including their strategy, clients, services, team, and technology, and helping them increase the value they get from Addepar. This role works closely with the Account Executive, cross-functional R&D, and Services teams to effect change management and drive standard methodologies and utilization of the platform. You will be the client’s internal advocate, helping ensure an excellent experience, and capturing feedback on ways that Addepar can build the next generation of client-centric solutions. Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa spons

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The Client Success Management (CSM) team at Addepar is responsible for the complete post-sales lifecycle of a client. Through strategic guidance and partnership, CSM ensures clients derive maximum value from the platform, leading to overall adoption success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. The CSM Team manages some of Addepar’s largest and most sophisticated clients, including Single Family Offices, Multi-Family Offices and traditional Wealth Management Firms. You will become a trusted partner, deeply understanding and advising on their business, including their strategy, clients, services, team, and technology, and helping them increase the value they get from Addepar. This role works closely with the Account Executive, cross-functional R&D, and Services teams to effect change management and drive standard methodologies and utilization of the platform. You will be the client’s internal advocate, helping ensure an excellent experience, and capturing feedback on ways that Addepar can build the next generation of client-centric solutions. Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa spons

Become a part of our caring community The Provider Services Educational and Communications Professional (Contract Tools, Educations, Processes Professional 2) reports directly to the Provider Services Director. You will assist with the development and implementation of education and communication materials that engage external and internal stakeholders. You will manage a content management system for organizing and storing materials. Create and maintain external facing materials, such as educational content, templates, memos, and web updates Collaborate across departments to update annual provider educational resources to meet state contracted requirements. Regular meetings with project teams to understand their training, education, and support needs to ensure aligned segment strategy and approach. Document policies, processes, and technical information into clear, audience-appropriate content. Track participation, engagement, and effectiveness of training and communication initiatives. Use your skills to make an impact Required Qualifications Associates Degree in Business, Healthcare Administration, Marketing and/or related field 3+ years of marketing and communications with experience drafting content for resources, educational material, and/or trainings Experience with provider relations, provider communications and education, and/or related health plan operations Familiar with learning design principles with proven application of those principles to create easy-to-read and captivating provider training and educational materials Template design experience Proven experience writing educational materials Preferred Qualifications Bachelor's degree in Business, Healthcare Administration, Marketing and/or

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities): Lead a large Care organization spread across multiple lines of business (LOBs), managing Care Managers directly and Care agents indirectly, to deliver an exceptional experience to live Toast customers. Own technical support operations end to end, including capacity planning, workforce management, SLAs, escalation paths and quality programs, so complex technical issues are resolved efficiently and consistently. Act as the face of the Care business to functional leaders across Toast. Bring customer insights and operational data to those leaders to influence and improve processes and policies. Align customer service standards, activities and initiatives across LOBs so they support and improve performance against organizational objectives. Make sure the right systems are in place and in use. Report service metrics, including customer feedback and trends, to senior leadership. Create, communicate and follow through on action plans. Partner with departments across Toast to drive the highest levels of customer success throughout the post-live customer journey. Keep finding new and better ways to delight customers. Build team engagement, professional development opportunities, product training and change leadership as responsibilities evolve. Implement and improve the reports, workflows, dashboards, email templates and other tools the team uses to communicate. Handle customer issues escalated directly from the Senior Leadership Team. Manage the use of Salesforce.com, NetSuite and all related applications. Do you have the right ingredients?* (Requirements) A minimum three-year degree in any discipline 15+ years of overall experience, including significant time in Customer Success, Technical Support or SaaS-based roles 8+ years of people management experi

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. We are looking for an OneStream Engagement Lead to join our OneStream Delivery Team! The OneStream Engagement Lead will oversee relationships with our enterprise level clients focusing on FP&A and Financial Close processes and solutions. The ideal candidate will be apt in building strong relationships with strategic clients demonstrated by your ability to understand our clients’ needs and requirements, aligning them with our best in cloud solutions to achieve their goals. The engagement lead is expected to drive strong delivery of existing work which will help lead to adjacent opportunities in different functions, business units, and/or regions within an enterprise ecosystem. Ideal candidates will be able to: Develop trust relationships with a portfolio of major clients Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Understand their business processes and advise on best-practices where applicable Lead multi-faceted internal teams, balancing SR’s resources to maximize impact to the customer while still focusing on their professional development and career progression Ensure the correct products and services are delivered to customers in a timely manner Serv

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. What You Will Do We are looking for an Engagement Lead to join our Finance and Operations Delivery Team! The Engagement Lead will oversee relationships with our enterprise level clients across our Finance and Operations technologies. The ideal candidate will be apt in building strong relationships with strategic clients demonstrated by your ability to understand our clients’ needs and requirements, aligning them with our best in cloud solutions to achieve their goals. The engagement lead is expected to drive strong delivery of existing work which will help lead to adjacent opportunities in different functions, business units, and/or regions within an enterprise ecosystem. Ideal candidates will be able to: Develop trust relationships with a portfolio of major clients Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Understand their business processes and advise on best-practices where applicable Lead multi-faceted internal teams, balancing SR’s resources to maximize impact to the customer while still focusing on their professional development and career progression Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resol

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. What You Will Do We are looking for an Engagement Lead to join our Finance and Operations Delivery Team! The Engagement Lead will oversee relationships with our enterprise level clients across our Finance and Operations technologies. The ideal candidate will be apt in building strong relationships with strategic clients demonstrated by your ability to understand our clients’ needs and requirements, aligning them with our best in cloud solutions to achieve their goals. The engagement lead is expected to drive strong delivery of existing work which will help lead to adjacent opportunities in different functions, business units, and/or regions within an enterprise ecosystem. Ideal candidates will be able to: Develop trust relationships with a portfolio of major clients Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Understand their business processes and advise on best-practices where applicable Lead multi-faceted internal teams, balancing SR’s resources to maximize impact to the customer while still focusing on their professional development and career progression Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resol

Individual Contributor JD: We are looking for a motivated Channel Partner professional to help grow and manage our partner ecosystem by identifying, onboarding, and enabling partners for long-term success. This role will focus on building strong relationships with resellers, managed service providers (MSPs), and regional partners to drive customer adoption and revenue growth. This is a great opportunity to join a fast-growing cloud software company, gain exposure to a high-impact ecosystem role, and contribute directly to Datadog’s growth across the region. At Datadog, we value our office culture — the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify, recruit, and onboard new channel partners to support regional growth Enable and support existing partners through training, account alignment, and co-selling activities Build and maintain strong day-to-day relationships with partners Collaborate with Datadog sales teams to identify and drive partner-influenced opportunities Coordinate partner activities including enablement sessions, pipeline reviews, and joint account planning Support marketing and demand generation activities with partners Track partner performance, pipeline contribution, and engagement metrics Help drive partner-sourced pipeline and revenue growth across the region Who You Are: 3+ years of experience in channel sales, partner management, or business development within a technology or SaaS company Experience working with resellers, MSPs, or regional channel partners Strong communication and relationship-building skills Ability to collaborate effectively with sales and cross-functional teams Organized and capable of managing multiple partner relationships simultaneously Comfortable learning technical concepts and positioning value to partners and customers Willingness to travel up to

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager Overview Are you a technical program manager who wants to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development? At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world. We do well by doing good. Our core values of trust, partnership, agility and thoughtful risk taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company the place where the best people choose to be. Come join us! ROLE Mastercard Data and Services (D&S) harnesses the power of Mastercard's transaction data to help Fortune 500 companies make multimillion-dollar business decisions. The D&S Data Delivery team is hiring a Senior Technical Program Manager to lead data integration strategy on some of our technically demanding client engagements. Responsibilities will include: • Proactively manage the end-to-end delivery of data engineering work on one or more client engagements, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About The Team We're looking for a self-motivated team member who craves a challenge, is obsessed with achieving key business objectives, and wants to work on one of the most loved developer products in the world. Product Marketing is responsible for developing crisp, highly differentiated, and compelling positioning and messaging for Postman and its services. We enable the revenue team to tell stories that educate customers about what is possible when they choose Postman to manage every API and service across their organization. As a Senior or Staff Product Marketing Manager, you will have the opportunity to create compelling content to help customers, especially platform engineers, and developers understand their use cases and value propositions, and build the right marketing programs to drive awareness, engagement, service adoption, and retention. This role sits in San Francisco, CA only. What You’ll Do Act as a product marketing lead for Postman features and services, and take ownership of the strategy to drive awareness and market penetration of key capabilities Work with engineering teams to distill key functional

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About The Team We're looking for a self-motivated team member who craves a challenge, is obsessed with achieving key business objectives, and wants to work on one of the most loved developer products in the world. Product Marketing is responsible for developing crisp, highly differentiated, and compelling positioning and messaging for Postman and its services. We enable the revenue team to tell stories that educate customers about what is possible when they choose Postman to manage every API and service across their organization. As a Principal Product Marketing Manager, you will have the opportunity to define and drive the marketing and go-to-market strategy for an industry leading service. You will be creating compelling content to help customers, especially platform engineers, and developers understand their use cases and value propositions, and building the right marketing programs to drive awareness, engagement, service adoption, and retention. This role sits in San Francisco, CA USA only. What You’ll Do Act as a product marketing lead for Postman features and services, and take ownership of the strategy to drive awarene

The Role Teneo’s Financial Advisory business in New Zealand was established through the acquisition of PwC New Zealand’s Business Restructuring team. The Teneo New Zealand team currently comprises 24 professionals and is expected to continue growing as the business expands. With deep restructuring and insolvency expertise, and an established presence in Auckland, Wellington and Christchurch, the team delivers integrated, senior-led financial advisory services to clients across New Zealand and the broader Asia-Pacific region. This is your opportunity to join our growing and ambitious team in New Zealand, part of Teneo’s global integrated advisory offering. As a Senior Consultant / Manager you will support the leadership team with: Client Service – Be a part of project teams on a diverse range of challenging engagements – this will involve advising corporates, creditors and other financial stakeholders on Restructuring Advisory, Contingency Planning and Insolvency projects. Business Development – Support business development activities and generating sales in the market. People and Leadership – Provide guidance and support to team members to create an inclusive environment. Key Responsibilities Client Service Is a key team member working on financial restructuring and insolvency engagements on a day-to-day basis, including managing junior staff. Produces high quality deliverables within planned timescales. Develops ‘distinctive’ client relationships. Supports and contributes to client presentations. Helps to meet team specific performance targets. Applies understanding of financial engagement economics and engagement risk and quality management. Knowledge Acquisition Builds client relationship skills, sector knowledge and continues to develop leadership skills. Continues to build technical expertise, broader business advisory and people management skills. Understands the market, topical issues and our Restructuring propositio