Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. Join our Operations team as an Underwriting Operations Assistant, where you’ll help support Program Business and Commercial Lines by ensuring policy service work is completed accurately and on schedule. In this role, you’ll collaborate with agents, vendors, and internal partners to support policy transactions, required notices, reporting, and other underwriting service activities that keep the customer experience moving smoothly. The Underwriting Operations Assistant will work in the Red Bank, NJ location. Responsibilities: Provide operational support for Program Business and Commercial Lines, ensuring accurate, timely policy service and administrative processing Coordinate with agents, third-party vendors, production teams, and internal partners to resolve service needs, answer questions, and support workflow execution Process policy transactions, including ordering inspections, issuing/processing policies and endorsements, and ordering audits as required Run routine reports and create ad hoc/custom reports to support underwriting, operational tracking, and service metrics Manage premium finance notices by reviewing Notices of Financed Premium, communicating cancellation notices, and verifying payments and eligibility for reinstatement requests Prepare and issue required policy notices in accordance with state regulations and company guidelines (e.g., Cancellation, Non-Renewal, Conditional Renewal) Process monthly commission statements for direc
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Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. Position Summary The Underwriting Assistant provides administrative and operational support to the underwriting team and retail agents. This role is ideal for a detail-oriented insurance professional with 3-5 years of experience who is looking to develop underwriting knowledge and build a long-term career in commercial insurance. This role is an in-office position in our Red Bank, NJ office. Key Responsibilities Support retail agents and underwriters by gathering required information and documentation through agency management systems, tasks, reminders, and Outlook. Order, review, and process inspections, including handling discrepancies and underwriting recommendations. Process cancellation and reinstatement notices in a timely and accurate manner. Manage pre-audit correspondence, closed-even audits, and premium-bearing audits. Report claims and provide claim reporting confirmations to agents and insureds. Process policy endorsements and related documentation. Maintain accurate underwriting files and ensure documentation is complete and up to date. Deliver excellent customer service to internal and external business partners. Assist with renewal preparation and gradually learn renewal quoting and underwriting functions to support professional development. Qualifications Bachelor's degree preferred, or equivalent combination of education and relevant work experience. 3-5 years of insurance industry experience, within Commerci
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The Associate Underwriter is responsible for the underwriting of a book of business, utilizing sound judgment and discretion as well as relying on underwriting policies and guidelines, rating, rules and insurance laws and regulations. Ensure delivery, follow-up and servicing requirements of all new business and renewal accounts. The Associate Underwriter will work a Hybrid Schedule in the Atlanta, GA Office. Responsibilities: • Perform risk selection and analysis. Examine and evaluate documents such as application forms, inspections reports, financial reports, product brochures, company referral agreements, and other pertinent documents to determine the degree of risk, underwriting and market selection. • Day to day responsibility for reviewing customer web activity to spot trends positive and negative and addressing these trends immediately. • Accept, reject, classify, price and bind insurance risks within granted underwriting authority. Also broker/recommend to company underwriters beyond any authority grants. Prepare submissions for rating and handling by the support staff. • Effectively market and negotiate with brokers and insurance companies on individual accounts. Effective and timely communication to pursue opportunities. • Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional informat
About the Team OpenAI’s AI Success Engineer team partners with the world’s most ambitious government & partner organizations to translate cutting edge AI into real business and mission impact for governments of all levels from Local, State, Federal, and International. We guide customers and users journey from the first time they try ChatGPT Enterprise, automate a workflow, develop and execute a new skill, and create their first agent to scaled enterprise adoption of ChatGPT, Codex, our API and other novel capabilities. Our work spans technical integration and enablement, workflow transformation, inspiring and upskilling AI literacy and confidence across the workforce, sustained program, product and new capability delivery. Most importantly, we help each member of our customer's workforce, their teams, programs and missions meet their total potential. Our government customers have vital missions, and we must meet them with game-changing technology. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the center of that mission. About the Role Governments work at a scale that is truly exponential on missions that are of critical importance to people, communities and nations. The AI Success Engineer role is the primary post-sales relationship for OpenAI’s most important customers. You are responsible for the end-to-end account management of critical Government and Partner customers. You will be helping Government Leaders/Partners appropriately and effectively use AI for their mission, while simultaneously investing in ensuring their people are AI-enabled and ready to advance positive outcomes that their constituents depend on them for. You will drive: the impact of our tools on their mission, account health and adoption, ensuring technical readiness, creating and executing on the deployment strategy, enabling, educating and training their workforce, identifying new use cases and upsell opportunities, and d
MongoDB’s Marketing Technology team is looking for a Senior Manager, Martech Transformation to support the implementation and ongoing optimization of our Adobe technology ecosystem. This is a senior individual contributor role with program management ownership, focused on driving the adoption, configuration, and integration of Adobe solutions across MongoDB’s marketing organization. The ideal candidate brings deep hands-on expertise with Adobe enterprise products, a strong product mindset, and the ability to operate as a strategic partner to marketing, IT, and analytics teams. You’ll serve as the internal subject matter expert on Adobe, owning the roadmap for implementation, governance, and continuous improvement across the suite. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Main Responsibilities Lead the implementation, configuration, and rollout of Adobe suite products across Marketing, including parts of AEM, Marketo Engage, Workfront, CJA, RTCDP, etc Act as the primary program manager for Adobe initiatives: defining project scope, timelines, stakeholder alignment, and delivery milestones Partner with Campaign Operations, Architects, Platform owners, IT, and Engineering to integrate Adobe products into the broader MarTech ecosystem Translate marketing requirements into scalable technical configurations and workflows across Adobe products Establish governance frameworks, documentation standards, and change management processes for the Adobe practice Evaluate and recommend new Adobe capabilities and integrations that align with MongoDB's marketing strategy Serve as the internal expert and go-to consultant on Adobe products. Enabling teams to maximize platform value Support vendor relationship management with Adobe, including license governance and product roadmap alignment Requirements 7+ years of experience in marketing technology, marketing operations, or enterprise platform implementation roles Hands-on expe
About Highnote Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability. We’ve raised $145M+ and have grown our team to 140+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet. We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. What you’ll be doing Building secure and compliant platform products that solve customer needs Writing high quality and robustly tested code, mostly in Java Understanding customer problems to build the right solutions Documenting your work to support our rapidly-scaling company Interfacing with a variety of the company’s domains to strengthen our platform What we are looking for 12+ years experience building production software systems A history of writing scalable, performant and maintainable code. We strongly believe languages can be learned and care more about your engineering skill over frameworks Excitement about shipping customer centric software Experience with Java >= 11, JPA ORM mapping, Crafting SQLs, unit and integration test
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are seeking an experienced EHS Safety Engineer to provide enterprise-level leadership for global safety operations, performance management, governance, and strategic program execution. This role is responsible for defining and driving the Global Health & Safety roadmap, performance framework, digital enablement strategy, and governance systems that support continuous improvement and proactive risk reduction across the organization. The person will serve as a trusted advisor and authority in safety performance management while acting as the primary interface between the Health & Safety organization and the Global EHS Program Management Office. Responsibilities Own and manage the Global Health & Safety multi-year portfolio and roadmap, including initiative prioritization, resource planning, risk management, governance, benefits tracking, and executive reporting. Lead the enterprise Health & Safety performance management framework, including critical metric selection, governance, target setting, reporting standards, and performance evaluation. Establish and maintain global governance processes for leading and lagging safety indicators, ensuring consistency in definitions, calculations, data quality and reporting requirements. Partner with program owners, engineering teams, EHS professionals, IT, and business leaders to translate strategy into scalable programs, sustainable controls, and measurable outcomes. Analyze safety, incident, audit, workforce, and operational d
About Highnote Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability. We’ve raised $145M+ and have grown our team to 140+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet. We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. Job Description As an Enterprise CSM at Highnote, you own a portfolio of existing customers and the outcomes that drive mutual growth. We believe payments infrastructure should bend to each business, not the reverse — so we built one unified platform for issuing, acquiring, credit, ledger, and money movement. Our customers build the infrastructure their business runs on; their success is ours. You’ll own the full arc of that relationship, from a single program to a multi-product partnership. You set a high bar, learn fast, and lead — as comfortable on a developer-to-developer call as walking a CFO through forecast economics. What you’ll own Own the customer. Coordinate implementation and production support across Sales, Product, Engi
About Highnote Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability. We’ve raised $145M+ and have grown our team to 140+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet. We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. Job Description This is a leadership role for a finance leader who wants to shape the direction of a high-growth payments company. Reporting to the COO and partnering closely with the CEO and the rest of the leadership team, you will be the person who looks ahead, reads what the numbers are telling us, and proactively lays out the financial moves the company should make. You will not wait to be asked for analysis. You will bring it, defend it, and help us act on it. Payments is a business of fine margins and constant tradeoffs, where economics, mix, and cost all move together. We are looking for a leader who understands those dynamics, sees around corners, forms a clear point of view, and turns it into recommendations the leadership
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As a Fraud Operations Manager, you will play a critical, strategic leadership role responsible for overseeing operations across multiple Fraud Operations teams and pods, including those focused on disputes and compliance work. You will lead and develop people leaders and Individual Contributors (ICs) and be accountable for defining and executing a strategy to improve team function and drive scalable efficiency. A primary focus is cultivating a high-performance, psychologically safe culture that ensures teams meet business objectives, including productivity and accuracy, while fostering a strong sense of belonging, inclusion, and personal development. What you'll do Lead & Develop Talent Lead, coach, and develop a group of people leaders and Individual Contributors (ICs) across multiple, specialized teams/pods, providing ongoing feedback, performance management, and career development to build long-term organizational capability. Drive team performance using key metrics such as productivity, quality, customer outcomes, and service levels Foster a high-performing, engaged team environment that operates effectively in a fast-paced, evolving environment Partner with recruiting to hire, onboard, and retain top talent Set Strategy & Own Program Performance Define and champion a clear operati
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As a Fraud Operations Manager, you will play a critical, strategic leadership role responsible for overseeing operations across multiple Fraud Operations teams and pods, including those focused on disputes and compliance work. You will lead and develop people leaders and Individual Contributors (ICs) and be accountable for defining and executing a strategy to improve team function and drive scalable efficiency. A primary focus is cultivating a high-performance, psychologically safe culture that ensures teams meet business objectives, including productivity and accuracy, while fostering a strong sense of belonging, inclusion, and personal development. What you'll do Lead & Develop Talent Lead, coach, and develop a group of people leaders and Individual Contributors (ICs) across multiple, specialized teams/pods, providing ongoing feedback, performance management, and career development to build long-term organizational capability. Drive team performance using key metrics such as productivity, quality, customer outcomes, and service levels Foster a high-performing, engaged team environment that operates effectively in a fast-paced, evolving environment Partner with recruiting to hire, onboard, and retain top talent Set Strategy & Own Program Performance Define and champion a clear operati
About Highnote Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability. We’ve raised $145M+ and have grown our team to 140+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet. We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. Job Description Highnote is looking for a Senior Technical Writer to own our developer documentation. You'll set the voice and standards for how we explain card issuing, acquiring, and money movement to developers — and build the tooling that holds that standard as the platform grows. You'll join Developer Experience, the team that owns our API, our SDKs, our docs, and our design. What you'll do: Own our API documentation: reference, developer guides, and tutorials Collaborate with the engineers who build the API you're documenting, and support the PMs shipping it Set the voice, tone, and style of our docs, and encode that standard into our tooling so it holds across content you didn't write yourself Build and refine AI workflows that draf
The Role MongoDB is building two connected capabilities that determine how we protect and grow our most important customer relationships: a Critical Accounts program that catches at-risk accounts early and drives them to a durable resolution, and a Customer Health Platform, an AI-powered one-stop shop for customer insights, combining health, adoption, engagement, and experience data with proactive risk identification and recommended actions. This role owns both. You will build and lead the Critical Accounts function end to end: the framework, the global operating model, and the executive reporting that gives leadership real-time visibility into the portfolio. You will also set the long-term vision and strategy for the Customer Health Platform: what it scores and alerts on, which teams and use cases it serves next, and how it becomes the one-stop shop for customer insight across the company. You will be accountable for how MongoDB identifies, intervenes on, and learns from customer risk, and for where the Customer Health platform goes next. This is a build role. You are creating the operating rhythm, the standards, and the team structure as much as you are running them. This role can be based out of our US offices or remotely in the United States. What You Will Do Own and Build the Critical Accounts Program Design and iterate on the global Critical Accounts framework: entry/exit criteria, account archetypes, playbooks, health assessment templates, and Get Well Plan standards. Design the central Critical Accounts org structure and hire a lean program management team, establishing this as a durable, well-resourced function within Customer Strategy. This team is the connective tissue that ensures every qualifying account is triaged, resourced, tracked, and ultimately graduated with documented outcomes. Own intake and triage standards so every qualifying nomination is validated, classified, and assigned a process lead and resource plan without delay. Design the pat
About Highnote Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability. We’ve raised $145M+ and have grown our team to 140+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet. We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. Job Description The Data Platform Team is part of the Data Organization and is responsible for designing and building modern scalable, secure and reliable data platforms and data pipelines. With the data platforms, we will be able to serve the product/customer data needs, improve operational efficiency and increase revenue. What you’ll be doing Building secure and scalable data platforms that support our product/customer needs and power data driven decision making. Writing high quality and robustly tested code, mostly in Java and Python. Understanding business/data needs and growth to build the right solutions. Documenting your work to support our rapidly-scaling company. Interfacing with internal business stakeholders and technology partn
About Highnote Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability. We’ve raised $145M+ and have grown our team to 140+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet. We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. Job Description As an Enterprise Account Executive you will be responsible for driving significant revenue growth by cultivating and managing relationships with large complex Enterprise accounts. You will manage all facets of the sales cycle including initial strategic outreach to successful contract negotiation. Some of the things you’ll own and drive: Own a customer account list and develop plans for winning and expanding business with enterprise companies Establish, maintain, expand deep relationships with C level executives Develop outbound strategies that create and nurture customer opportunities You will identify, qualify, develop, propose, and close customer opportunities You will build strong rel
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