Quality Lead Jobs

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. Outbound Capabilities gives Aircall customers a first-class outbound calling experience. Users build campaigns from contact lists, the system dials automatically for agents (human or AI Voice Agent), and outcomes flow back to CRMs and analytics. The product is live with hundreds of companies and growing fast. In this role you own how it's built and how it runs. Set the technical direction of the team: architecture, standards, and the trade-offs between speed and quality Lead design and delivery of the

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role You’ll be a Strategic Account Executive, High Tech selling Cursor to high-tech companies (cloud/software, AI-native, internet platforms) where buyers are deeply technical and competitive evaluations are the norm. You’ll win by translating Cursor’s product into measurable engineering outcomes and scaling adoption across large developer organizations. What you’ll do Build and execute account plans across a focused set of high-tech strategic accounts Prospect into Engineering leadership, DevEx, Platform, and Security; generate pipeline Run structured discovery around SDLC friction, cycle time, reliability, and quality Lead POVs in real repos and workflows; partner with Solutions Engineering for rollout plans Navigate enterprise requirements (admin, policy, audit logs, identity, security review) Close new logos and drive expansion to standardize Cursor across teams and regions Capture competitive insights and improve messaging, objection handling, and process You may be a fit if You have 7+ years enterprise SaaS selling experience; you’ve sold to technical buyers You have a strong grasp of developer tooling and the modern SDLC (IDE, CI/CD, code review, security) You'r

About WIN 🌎 WIN is the #1 ranked company in our industry in the US and also the fastest growing. We work with both consumers and businesses, giving you exposure across the full spectrum of marketing: SEO, social, paid ads, content, and more. Do you find yourself diving into analytics dashboards for fun, wondering how to boost conversion rates, or testing which ad headline gets more clicks? Then you might be exactly who we’re looking for. We’re seeking a Digital Marketing Specialist who’s passionate about growth, experimentation, and continuous learning. Whether your strengths lie in SEO, paid ads, email marketing, or analytics you’ll have the freedom and support to expand your skills across all areas of digital marketing. If you have 3+ years of hands-on experience and a genuine curiosity about how digital channels drive business results, this is your chance to make an impact. What You’ll Do 🚀 SEO & SEM: Optimize website visibility through on-page and off-page SEO best practices. Manage and refine Google Ads campaigns to attract high-quality leads. Local SEO: Execute local SEO initiatives by optimizing Google Business Profiles, updating business details, adding posts and photos, and improving visibility in local search and map results. Local Listings Management: Maintain NAP (Name, Address, Phone) consistency across directories, submit new listings, monitor reviews, and ensure business information is accurate and up-to-date across all platforms. Campaign Management: Plan, launch, and optimize digital campaigns across paid, organic, and email channels. Performance & Analytics: Track KPIs (CTR, CPC, conversion rate, ROI) using tools like Google Analytics, HubSpot, or similar platforms—and turn data into action. Marketing Automation: Build and maintain email workflows and nurture sequences that drive engagement and conversions. Landing Pages & CRO: Collaborate with design and web teams to create and A/B test landing pages for optimal

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with

*Due to the nature of the projects and specific client security clearance requirements, this role requires the successful candidate to be a Singapore Citizen or Singapore PR. Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code. Job responsibilities Aim to shift quality to the left in alignment with senior client stakeholders. Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it. Highlight risks to software delivery and assist in managing them alongside the leadership team. Regularly carry out exploratory testing to gain insights and uncover potential risks. Drive improvements for clean code, tests, testability and advice on test tools/frameworks. Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc. Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation. You will be nimble and alter your team's approach based on an industry's standards and regulations. Coach team members across roles to help deliver better quality software and help them adopt a testing mindset. Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs. Job qualifications Technical Skills You have worked as a Quality Analyst

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code. Job responsibilities Aim to shift quality to the left in alignment with senior client stakeholders. Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it. Highlight risks to software delivery and assist in managing them alongside the leadership team. Regularly carry out exploratory testing to gain insights and uncover potential risks. Drive improvements for clean code, tests, testability and advice on test tools/frameworks. Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc. Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation. You will be nimble and alter your team's approach based on an industry's standards and regulations. Coach team members across roles to help deliver better quality software and help them adopt a testing mindset. Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs. Job qualifications Technical Skills You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code. Job responsibilities Aim to shift quality to the left in alignment with senior client stakeholders. Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it. Highlight risks to software delivery and assist in managing them alongside the leadership team. Regularly carry out exploratory testing to gain insights and uncover potential risks. Drive improvements for clean code, tests, testability and advice on test tools/frameworks. Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc. Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation. You will be nimble and alter your team's approach based on an industry's standards and regulations. Coach team members across roles to help deliver better quality software and help them adopt a testing mindset. Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs. Job qualifications Technical Skills You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead - Quality Assurance, Support Excellence Quality Assurance is a vital leadership function within Customer Support, defining the operational standards for accurate, empathetic, and compliant merchant interactions. As our global footprint expands, Customer Support QA drives consistent quality across teams while establishing the strategy, vision, and operational frameworks necessary to elevate agent performance and merchant trust. Strategic AI integration is key to this transformation, moving QA from reactive audits to a continuous, AI-first model that scales across all support interactions. As the QA Team Lead for Customer Support, you will be part of our global Support Excellence organization, architect and execute an AI-first QA migration strategy from scratch, building evaluation models that directly improve core support metrics like CSAT, NPS, FCR, and TTR. This strategic leadership role directly manages a dedicated team of 2 QA Program Managers in Chicago, setting quality vision, defining success metrics, and embedding core evaluation dimensions, such as response accuracy, tone, empathy, issue resolution, and documentation into daily Support Operations. What You’ll Do Define, own, and execute the global Customer Support QA strategy and vision, leading the end-to-end migration from manual evaluation methods to an AI-first

Lead - Quality is responsible for developing and implementing comprehensive quality management strategies to improve operational efficiency, ensure compliance, and exceed industry standards. This role will oversee quality assurance efforts, lead a team, and foster a culture of quality excellence across the organization. Source: Adani Group | Job ID: 51666

Lead - Quality is responsible for developing and implementing comprehensive quality management strategies to improve operational efficiency, ensure compliance, and exceed industry standards. This role will oversee quality assurance efforts, lead a team, and foster a culture of quality excellence across the organization. Source: Adani Group | Job ID: 57907

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. Responsibilities : Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders Stay up-to-date with the latest quality assurance testing tools and strategies Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management Help

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Senior Manager, Strategy Lead (Quality Systems) at Micron Technology, Inc., you will report to the Smart Manufacturing and Artificial Intelligence organization, focusing in Micron Assembly and Test areas. The team defines, drives, and delivers end-to-end smart manufacturing solutions, integrated across business functions. The team investigates the application of industry-leading methodologies in automation, AI, and machine learning to enhance Micron’s product development, business, and administrative processes across the company. Responsibilities and Tasks Establish Strong partnership with Global Stakeholders to identify significant and breakthrough business transformation opportunities using AI Translate expected project metrics gains into dollar values, partnering with Finance. Lead the analysis of complex business problems and issues using data from internal and external sources to provide insights to decision-makers. Identify and interpret trends and patterns in datasets to locate influences. Construct forecasts, recommendations, and strategic/tactical plans based on business data and market knowledge. Create specifications for reports and analyses based on business needs and required or available data elements. Provide con

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role As the founding member of the Quality Engineering function, you will architect our quality strategy from the ground up, establishing the frameworks and systems that define how Hark delivers hardware excellence. You will partner deeply with Industrial Design, Product Design, and Supply Chain teams to bridge the gap between design intent and manufacturing feasibility, ensuring every component meets both aesthetic and functional specifications. Responsibilities Strategy & Process: Define, audit, and improve manufacturing quality systems, recommending process improvements to optimize yields. Collaboration: Partner with Design and Manufacturing teams early in the development cycle to audit processes and ensure product requirements are manufacturable at scale. Supplier Partnership: Lead supplier selection and quality audits to ensure our partners can inspect to Hark's rigorous quality standards. Program Ownership: Manage quality schedules, capex, and operational requirements from architecture through production ramp. Global Engagement: Drive on-site supplier quality improvements through regular collaboration (including 30-40% international travel to suppliers). Requirements 5+ years of experience leading quality engineering initiative

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is seeking a Manager/Senior Manager Clinical and PV Quality who will provide Good Clinical Practice (GCP) and Good Pharmacovigilance Practice (GVP) oversight of Axsome’s clinical trial activities and related records and processes to assure quality and management in accordance with key global regulations (FDA, Health Canada, EMA and MHRA), ICH guidance (GCP E6, E2 and other relevant guidelines), company processes (such as SOPs) and all other applicable regulations. The Manager/Senior Manager Clinical and PV Quality will manage cross functional relationships with internal and external stakeholders and be the lead Quality GCP and GVP representative on clinical teams for ongoing Axsome-sponsored trials and post-market activities. This position will report to the Senior Vice President, Quality. This role is based at Axsome’s &

This role is responsible to uphold and enhance the quality and integrity of mechanical components and systems through rigorous inspection and testing procedures. This includes coordinating for site inspections, conducting tests, overseeing boiler and pressure part surveys, and managing welder qualifications. The role also involves preparing and reviewing quality assurance plans and field quality plans, as well as leading quality training sessions to ensure high standards of workmanship and engineering practices. Source: Adani Group | Job ID: 60284