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Retail Service Associate Jobs

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DU
DoorDash USA
📍 New York• $74.8K – $110K/yr
2mo ago

About the Team DoorDash is looking for a Strategy & Operations Associate to help build our DashPass subscription business. DashPass is DoorDash's fastest growing and highest priority areas, which means you'll influence some of the key parts of our subscriber's experience, generate key insights and test new products. Together, we are building the world’s most valuable subscription product to attract and retain DoorDash’s most loyal customers. About the Role The Strategy & Operations Associate, DashPass role is for truth seekers who enjoy solving complex problems, work across the organization, and execute to bring strategies to life. You will lead the strategy development and implementation of growth and quality initiatives. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail or metric trends, think up new ideas and translate them into an actionable test, and make sure we never stop learning & executing. Our best Strategy & Operations Senior Associates are motivated, analytical, creative and have exceptional interpersonal and relationship-building skills. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible! You're excited about this opportunity because you will… Strategize - Innovate and work on support strategy within the DashPass business. Collaborate - Work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities. Influence – Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc. Experiment - Use data-driven decision-making to run tests on everything from new support experience to retention-driving programs. Build - You are excited to work on something that hasn't been done before. Your job will include building products and launching plans from the gro

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A
Asana
📍 San Francisco• Full-time• $223.2K – $262.4K/yr
2mo ago

At Asana, we’re building agentic work management software to help every organization in the world become more effective in working together and realizing their goals. Our Customer Experience team is committed to helping customers in their post-sales journey to deploy, adopt, and use Asana as both a technology product and a holistic way of working. We strive to help our customers, across geographies, industries, and functions, get off on the right foot, experience the most value out of the tool over time, and ultimately renew & grow their subscription. We are looking for a senior leader for the Head of Digital & Scaled Customer Success. In this role you will lead a team that designs and leads automated, data-driven programs to retain, engage, and grow large groups of smaller-tier customers without relying on one-on-one human management. You will build tech-touch strategies, manage digital engagement tools, and optimize operations to drive low-cost customer lifetime value. This role can either be fully remote depending on which US state you live in, or based in our San Francisco, Chicago, or New York City office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Define and own scale & digital strategy: Own the scale and digital CS strategy, defining the digital customer journey, determining engagement motions for each stage, and establishing how customers transition as their needs evolve. Design digital success programs: Launch self-serve onboarding, lifecycle communications, and in-product nudges that drive activation and habitual software usage with minimal to no human coverage. Build AI-powered e

M
2mo ago

The Senior Relationship Account Management (Sr. RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within Sr. RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a Sr. RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Gurugram or Bengaluru for our hybrid working model. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units Excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 8+ years of work experience, of which at least 4+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility. Enterprise account experience is a plus A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention The ability to execute on activity and pipeline expectations and published standards of excellence Outstanding verb

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The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Singapore (without visa sponsorship) for our hybrid working model. This is not a remote role. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background Demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 5+ years of professional experience, including 2+ years in a quota-carrying Sales or Account Management role with direct revenue responsibility Business-level pr

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BN
BYD North America
📍 Pasadena• $72K – $78K/yr
3mo ago

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. SUMMARY The HR Administrator is responsible for supporting HR Manager by leading recruitment activities, coordinating performance management processes, and managing employee training and development programs. This role partners with business leaders to attract, develop, and retain high-performing talent while ensuring HR practices align with company policies and business objectives. JOB DESCRIPTION Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities 1. Training & Development (30%) •Coordinate the company's annual training plan based on organizational and departmental needs. Docusign Envelope ID: 9B1043BB-9F91-8E6F-80A7-2C2ED217173D • Organize onboarding and orientation programs for new employees. • Manage internal and external training programs, including scheduling, logistics, attendance tracking, and training records. • Evaluate training effectiveness through feedback, assessments, and post-training evaluations. • Maintain the Learning Management System (LMS) and employee training records. • Support leadership development and employee career development initiatives. 2. Talent Acquisition (30%) • Manage the full-cycle recruitment process, including job posting, candidate sourcing, screening, interviewing, offer preparation, and onboarding. • Partner with hiring managers to understand workforce needs and develop effective recruitment strategies. • Utilize various recruitment channels, including job boards, Lin

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M
MongoDB
📍 Singapore• Full-time
3mo ago

The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Singapore (without visa sponsorship) for our hybrid working model. This is not a remote role. Experience 2+ years of quota- carrying Account Management or New Business sales experience; SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end; has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 5+ years of professional experience, including 2+ years in a quota-carrying Sales or Account Management role with direct revenue responsibility Proven success managing customer relationships across

mongodbawsazure
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DC
3mo ago

About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. The Consumer Promotions Strategy team utilizes insights from data and hypothesis on consumer behavior to conceptualize, launch and optimize highly visible promotional campaigns that acquire, activate and retain consumers on the DoorDash platform across in-app and CRM channels. We own performance metrics related to incremental volume and efficiency from promotions and manage the overall promotional budget for Canada. About the Role We are looking for a Senior Associate to guide our consumer promotional campaigns and engage our consumers. A/B testing. We You will execute highly visible consumer campaigns across in-app and CRM channels to drive business growth and work to optimize them through experimentation and analyze a variety of complex data to obtain insights on consumer behavior and design targeted promotions that move our key success metrics. You will report to a Manager, Promotion Strategy on the Promotions Strategy team. You're excited about this opportunity because you will… Solve one of the company's hardest challenges: balancing growth with profitability Work with complex data sets to uncover valuable insights, and then use those insights to positively influence order rates of consumers Develop and launch promotional campaigns, including determining the optimal targeting, offer constructs, and in-app surfaces to drive activation, order frequency and retention. Run experiments and A/B tests to understand incrementality and optimize the consumer lifecycle Perform analysis to balance in-campaign incrementality with efficiency, long-term retention and payback Report on weekly campaign performance, perform deep dives as needed, and work on campaign readouts

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A
3mo ago

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue Team: The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. About the Role: Affirm is reinventing credit to deliver honest, flexible payment options without hidden fees. As Director, Platform Accounts Management, you will lead a strategic commercial organization responsible for growing and strengthening platform partnerships. You’ll shape strategy, lead high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success. What You’ll Do: Lead with strategy, develop exceptional teams, and shape how Affirm grows and strengthens our platform partnerships. Set the vision and strategy for Account Management across a portfolio of diverse platform partners, aligning team priorities to company and commercial goals Lead and develop a high-performing organization through team members, driving accountability, strategic alignment, and scalable execution across the portfolio Drive portfolio performance across retention, growth, product adoption, operational health, and long-term partnership value Navigate complex and ambiguous business challenges, balancing partner needs, operational realities, and Affirm’s long-term strategic priorities Build trusted relationships with executive stakeholders at strategic partners and serve as a senior strategic partner on complex decisions, escalations, portfolio prioritiza

REMOTEfinance
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About the Team DoorDash's Consumer Lifecycle Marketing team in Canada is responsible for building lasting relationships with our customers through personalized, scalable, cross-channel experiences that drive engagement and long-term value. The Core Marketplace pod focuses on the heart of DoorDash's Canadian business — ensuring customers engage, retain, and return to the platform for food delivery and beyond. About the Role We are looking for a strategic, solution-oriented, and creative retention marketer to join the Canada Consumer Lifecycle Marketing team. In this role, you will focus on launching and iterating on CRM programs that drive growth and retention for our core marketplace business in Canada. The ideal candidate is able to think big picture about the customer lifecycle in one moment and seamlessly transition into the details of campaign execution and reporting in the next. They have experience building consensus with cross-functional teams, developing trusted relationships with partners, and excelling at making data-informed decisions to accomplish campaign and business objectives. Key areas of focus include: creating and maintaining campaign and workflow strategy for Canada Core MAU efforts, including offer, cadence, and audience testing; analyzing the impact of initiatives on key business metrics; creative ideation and iteration; and consulting on strategy for various customer workstreams. You're excited about this opportunity because you will… Own Canada Core Marketplace lifecycle strategy — develop and execute CRM programs that drive engagement, retention, and resurrection for DoorDash's core Canadian customer base Build end-to-end campaigns — manage audience segmentation, targeting, creative briefing, QA, launch, and post-campaign reporting within Braze Design and iterate on customer journeys — build trigger-based and always-on CRM programs that meet customers at key moments in their lifecycle (e.g. onboarding, re-engagement, win-back) Partner cross-

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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, Global Mobility & Immigration is a strategic enabler of how we attract, deploy, and retain world-class talent globally. As Director, Global Mobility & Immigration, you will lead the strategy, operations, and evolution of Snowflake's global mobility and immigration programs. You will partner closely with People, Talent Acquisition, Legal, Tax, Finance, and business leaders to develop scalable solutions that support workforce growth, international hiring, employee mobility, and business expansion. This leader will play a key role in scaling Snowflake's global workforce by building programs that enable business growth while balancing employee experience, operational excellence, and compliance. This role requires a leader who can balance strategic thinking with operational excellence—building scalable programs while remaining closely connected to the day-to-day realities of supporting a global workforce. At Snowflake, we embrace AI as a force multiplier for how we work. We are seeking a forward-thinking leader who leverages AI-powered tools, automation, analytics, and emerging technologies to improve decision-making, increase operational efficiency, enhance the employee experience, and scale global programs. The ideal candidate is curious, adaptable, and e

aigorust
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Talkdesk
📍 United States• Remote
4mo ago

The Pricing Strategy Manager will serve as a strategic pricing partner to Product Managers across the company’s AI and Contact Center software portfolio. Reporting to the Pricing Director, this role brings deep pricing and monetization expertise to PM-led pricing and packaging proposals by helping strengthen commercial rigor. This role acts as a dedicated thought partner responsible for pressure-testing assumptions, filling analytical gaps, and ensuring proposals are financially sound, operationally feasible, and aligned with pricing best practices. The ideal candidate is a self-starter who can independently manage a complex workload of pricing proposals and flex between pricing strategy support, analytical modeling, governance coordination, implementation feasibility discussions and strategic pricing project initiatives depending on business needs. Product Managers retain ownership of proposals and domain direction; this role strengthens and challenges the work to ensure every proposal meets a high commercial standard. Key Responsibilities: PM Pricing Partnership Partner with Product Managers to strengthen pricing and packaging recommendations for new and existing products through pricing expertise, analytical support, and structured challenge across: Strategic Alignment: competitive positioning, internal product and strategy alignment, unit economics / forecasting Pricing Model Design: meter / unit of measure selection, packaging structure, buying rules Operational Feasibility: technical product and billing/CPQ feasibility Identify gaps, inconsistencies, or risks in pricing proposals and help refine thinking through structured feedback — operating with a high degree of autonomy and minimal oversight from the Pricing Director Provide targeted research and analytical support to strengthen proposal builds as needed (e.g. financial modeling, competitive benchmarking); leverage business partners where appropriate Support PMs in navigating cross-functional operati

REMOTEaisalesforce
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Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: As a Senior Global Compensation Analyst SR (for US and India employees), you will play a key role in the day-to-day management of Sagent’s global compensation programs to attract and retain top talent while ensuring compliance with legal standards. Reporting to the Director of Total Rewards, this role will give you high visibility throughout the Company and the opportunity to be part of a growing FinTech organization. Experience managing compensation in US and India makes you an ideal candidate for the role! Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it. And if it couldn’t get any better….this role is Hybrid Your Day-to-Day at Sagent: Conduct Compensation Analysis: Evaluate job positions and determine classifications, exempt or non-exempt status, and salary ranges based on market data and internal equity. Job Evaluation and Classification: Prepare and manage job architecture and related documents, and salary ranges, ensuring alignment with organizational goals and compliance with federal and state laws. Policy Development: Plan, develop, and communicate compensation policies and procedures, including salary structures and variable pay. Advisory Role: Provide guidance to management&

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Bloomerang
📍 United States• Remote• $114.8K – $191.4K/yr
6mo ago

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year. We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us! The Role As a Senior Software Engineer (Technical Lead) at Bloomerang, you are the senior-most technical engineer on a delivery team and a key driver of the team’s technical success. You are a hands-on engineer who writes code, solves difficult problems, shapes technical direction, and helps the team consistently deliver high-quality software for the nonprofits we serve. This is an opportunity to help define what great engineering looks like in an AI-first world. AI is changing what individual engineers and entire teams can accomplish, and we're actively exploring how to use that leverage to build better software, automate the work around software development, and give our engineers more time to focus on the problems that matter. You'll be one of the technical leaders helping turn that opportunity into everyday engineering practice. You will own the technical outcomes for your team, partnering with Product, QA, and Engineering to turn ambiguous problems into practical solutions. You'll lead through technical excellence by mentoring engineers, raising the team's engineering standards, and using AI and a

REMOTEtypescriptreactsql
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SR
Seven Research
📍 New York• $140K – $200K/yr
7mo ago

Seven Research is a quantitative research and technology company that brings together exceptional people and state-of-the-art resources to solve complex problems in global markets. Our systematic approach combines technical rigor, creativity, and a focus on long-term performance. Our people are our core advantage. As we scale, we are building the infrastructure required to attract, hire, and retain exceptional talent in a highly competitive market. We are hiring a Technical Recruiter to help us identify, engage, and hire outstanding individuals across engineering and quantitative research, with a particular focus on building our campus recruiting, conference, and events strategy. About the Role This is a high-impact, high-ownership role at the center of Seven Research’s technical recruiting efforts. You will help build and manage the full recruiting lifecycle, including talent mapping, sourcing, candidate engagement, interview process management, event execution, and pipeline reporting. A major focus of this role will be developing Seven Research’s presence across top universities, technical programs, academic communities, conferences, and industry events. You will help design and execute a recruiting strategy that builds strong relationships with students, faculty, experienced candidates, and technical communities over time. This role is well suited for someone who understands the quantitative finance industry and can help us build our talent brand across both junior and senior candidate markets. You will work directly with leadership and partner closely with engineers, quantitative researchers, and other technical stakeholders to shape and execute our recruiting strategy. We are looking for someone who is passionate about building technical talent pipelines from the ground up. The ideal candidate can engage naturally with students and graduates from top engineering, mathematics, computer science, and quantitative programs, while also knowing how to attract, assess

aiExcelfinance
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D
Databricks
📍 United States• $217.8K – $299.6K/yr
9mo ago

GAQ127R143 Databricks is building the future of data and AI and world-class engineering requires world-class talent solutions. We are looking for a strategic, technical Compensation Lead to partner directly with our R&D founders, and Engineering VP leadership. In this role, you won't just execute traditional pay practices; you will design first-principles equity and cash strategies to attract, retain, and motivate the sharpest systems, platform, and AI engineers on the planet. Reporting to the Director of Compensation, you will bridge deep quantitative analysis with high-stakes executive advisory, ensuring our compensation philosophy reinforces an owner mindset across our core technology and product teams. The Impact you will have: Scope of the role • R&D Solutioning & Strategic Advisory (40%): Co-create custom incentive models, specialized technical compensation structures, and high-impact retention frameworks tailored specifically to hyper-competitive R&D skill sets. • Lifecycle Compensation Management (30%): Own the end-to-end execution of merit, refresh equity, and promotion cycles across global engineering cohorts, serving as the primary advisor for strategic executive hires and key retention scenarios. Build and leverage automation and AI solutions to efficiently support complex and nuanced cases. • Enterprise Framework Development (30%): Scale Databricks’ global compensation structure, refining market pricing models, pay-for-performance mechanics, and equity strategies. What you'll bring R&D Compensation Mastery • Technical Domain Depth: Deep understanding of the competitive landscape for core engineering, infrastructure, and AI/ML talent—including aggressive startup equity structures, tech-sector refresh strategies, and specialized software compensation models. • First-Principles Thinking: Ability to look beyond standard survey data to build custom, business-aligned compensation solutions from scratch. • Advanced Analytics: Mastery of Exc

pythonsqlai
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