Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Job Description As a Complaints Analyst II within Customer Experience Team, you'll own the full resolution of escalated consumer complaint cases from intake through closure. This team provides elevated support to complaints agents by investigating and resolving complex customer escalations across consumer support pillars, including Payments, Identity, Crypto, and Compliance. You'll investigate root causes using internal tools, partner cross-functionally to unblock cases with external dependencies, and drive timely outcomes within defined service levels. What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of expe
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Job Description As a Complaints Analyst II within Customer Experience Team, you'll own the full resolution of escalated consumer complaint cases from intake through closure. This team provides elevated support to complaints agents by investigating and resolving complex customer escalations across consumer support pillars, including Payments, Identity, Crypto, and Compliance. You'll investigate root causes using internal tools, partner cross-functionally to unblock cases with external dependencies, and drive timely outcomes within defined service levels. What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of expe
About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Key Responsibilities Payment Transaction Accounting -Own end-to-end accounting for payment transaction flows across acquiring, ensuring accurate recognition of transaction volumes, merchant fees, interchange, scheme charges, and other payment-related revenues and costs -Ensure payment processor and scheme settlement reports are accurately mapped and recorded within the general ledger -Oversee accounting for settlement, safeguarding, and suspense accounts, ensuring appropriate classification and treatment of timing differences -Review payment-related journal entries and ensure completeness and accuracy ahead of monthly and year-end close -Ensure appropriate accounting treatment of transaction-related receivables and payables, refunds, reversals, chargebacks, and scheme fee accruals -Support accurate revenue recognition and transaction cost reporting -Work with Product, Operations, and payment partners to ensure new products, payment flows, schemes, and processor changes are correctly reflected in the accounting framework Safeguarding & Reconciliation -Own the financial reconciliation and control framework supporting the safeguarding of client funds, ensuring balances are accurately identified and reconciled in accordance with applicable requirements -Review and sign off daily and periodic reconciliations between internal ledgers, processor and scheme reports, settlement accounts, and bank statements -Establish escalation thresholds and resolution timelines for reconciliation breaks, ensuring material or aged items are investigated to root cause and resolved -Act as the Finance escalation point for complex reconciliati
As a Senior Application Support Engineer you will play a critical role in ensuring the operational efficiency, stability and availability of complex application systems. You will contribute significantly to operational success, refine your expertise in incident management and DevOps and leave a lasting impact on the delivery of inventive solutions to our clients. Job responsibilities You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions. You will understand complex application systems and find your way through them to debug a business impacting issue. You will follow standards and best practices to bring operational efficiencies, stability and availability of the system. You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in a collaborative, value-driven teams to build innovative customer experiences for our clients. You will leverage your knowledge regarding the different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents. You will efficiently use DevOps tools and practices to deploy and run software. You will act as a mentor for less experienced peers through both your technical knowledge and leadership skills. You will apply the latest technology thinking from our Technology Radar to solve client problems. Job qualifications Technical Skills You have experience working on programming languages such as Java or .Net, an understanding of cloud platforms such as AWS, Azure or GCP and scripting languages such as Python or Powershell. You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless. You must possess strong debugging and triaging skills to troubleshoot code effectively. You have experience working with relatio
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Boise Expansion Team is at the forefront of Micron’s historic growth as we invest in leading-edge semiconductor manufacturing and build the future of memory and storage technology. Our Yield Analysis organization plays a critical role in delivering world-class product quality, accelerating yield ramps, and driving operational excellence. We are looking for collaborative, innovative leaders who are excited to help shape the future of semiconductor manufacturing in Boise. As a Yield Analysis Manager, you will lead a team focused on improving fab yield performance through advanced analytics, structured problem solving, and cross-functional collaboration. You will drive yield improvement strategies, develop engineering talent, and leverage data, automation, and AI-enabled solutions to accelerate issue resolution and strengthen manufacturing performance across the organization. Responsibilities: Lead the Yield Analysis team to achieve fab yield and quality goals through yield deviation management, yield-tail reduction, yield ramp acceleration, and long-term yield improvement Establish and manage yield KPIs, forecasting methods, dashboards, and operating mechanisms that drive accountability and measurable business results Drive technical excellence in Model-Based Problem Solving (MBPS), root cause analysis, statistical validation, and corrective action implementation Partner with Process Integration, Process Engineering, Failure Analysis, Quality, and Manufacturing teams
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JOB DESCRIPTION As a High Bandwidth Memory Test Engineer at Micron, you will develop, debug, and maintain code that enables the parallel testing of advanced memory devices. Micron Test Engineers support R&D, interacting closely with global teams, as well as taking part in the designing and debugging of test hardware. In this position, you will constantly learn new device specifications and operations in order to develop efficient and innovative solutions of production test flows thru test algo optimization. Additionally, you will take responsibility to gain a firm understanding of the functionality of advanced memory devices as defined in product data sheets. RESPONSIBILITIES AND TASKS: Independency of development of new tests and test algorithms for HBM, which covers test software and hardware requirements, defect coverage, characterization, trending, process flow, and test times. Experienced on test programs development for products using primarily Python and C coding on automated test equipment in the given area followed by test program release to manufacturing area. Be a lead to new product introduction (NPI) as well as pre/post silicon tasks management. Develop test Automation solutions as electrical validation and qualification of new test equipment and tools. Independently debug and identify root causes on test issues and provide solutions across internal/external groups. Provide meaningful statistical data analysis, analytics and
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JOB DESCRIPTION As a High Bandwidth Memory Test Engineer at Micron, you will develop, debug, and maintain code that enables the parallel testing of advanced memory devices. Micron Test Engineers support R&D, interacting closely with global teams, as well as taking part in the designing and debugging of test hardware. In this position, you will constantly learn new device specifications and operations in order to develop efficient and innovative solutions of production test flows thru test algo optimization. Additionally, you will take responsibility to gain a firm understanding of the functionality of advanced memory devices as defined in product data sheets. RESPONSIBILITIES AND TASKS: Independency of development of new tests and test algorithms for HBM, which covers test software and hardware requirements, defect coverage, characterization, trending, process flow, and test times. Experienced on test programs development for products using primarily Python and C coding on automated test equipment in the given area followed by test program release to manufacturing area. Be a lead to new product introduction (NPI) as well as pre/post silicon tasks management. Develop test Automation solutions as electrical validation and qualification of new test equipment and tools. Independently debug and identify root causes on test issues and provide solutions across internal/external groups. Provide meaningful statistical data analysis, analytics and
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks This is a remarkable opportunity to join our world-class team and contribute to Micron’s ambitious goals. As an Engineer in our YE FA Lab EFA, you will play a vital role in driving our mission forward. Your key responsibilities will include: Establishing and improving process conditions and technology to ensure flawless operations. Upgrading process capability and reducing production costs through innovative solutions. Developing and modifying process management projects to meet stringent standards. Setting up process parameters for a variety of semiconductor equipment with proven expertise. Evaluating, promoting, and planning the integration of new equipment and materials. Performing abnormal analysis and implementing improvements to maintain outstanding quality. Utilize AI-enabled tools and data analytics solutions to improve failure analysis efficiency, accelerate root cause identification, and enhance reporting quality. Requirements To compete and succeed in this role, you must have: A Bachelor's or higher degree in Engineering or a related field. Proven experience in semiconductor process engineering. Strong analytical and problem-solving skills to determine and address technical issues effectively. Excellent communication and collaboration skills to work within a diverse and inclusive team. The ability to strictly adhere to safety and quality
The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This is a remote role supporting a West Coast territory. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical wo
About the Team OpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Industrial Compute team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance. We work closely with manufacturing partners, engineering teams, and operations staff to ensure that every component is delivered ready for installation, startup, and long-term service. About the Role We are seeking an experienced Quality Engineer (QE) to drive Product and Site Quality initiatives across OpenAI’s infrastructure ecosystem. In this role, you will establish, implement, and manage a comprehensive, quality-focused program across our global supply chain network, ensuring excellence from design through deployment. You will be responsible for end-to-end quality of finished products, as well as maintaining and elevating manufacturing site quality standards. Working cross-functionally with Design (NPI) and Engineering teams, you will help achieve First Pass Yield (FPY), quality, and reliability targets. This includes leading site and fixture validation efforts, driving yield improvement initiatives (Yield Bridge, CPI), and implementing robust corrective and preventive actions (CAPA) to resolve issues at their root cause. In addition, you will play a key role in supplier quality management, assessing and qualifying new vendors, overseeing ongoing supplier performance, and ensuring readiness for future business awards. You will lead vendor audits, monitor key performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced operational risk, and high system reliability. By partnering closely with external suppliers and internal Engineering and Operations stakeholders, you will help ensure OpenAI’s datacenter infrastructure is delivered on time, meets the highest quality standa
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:0dac30de-3b8c-4fad-bd4f-c3d5acffeb44-0" data-turn-id-container="request-WEB:0dac30de-3b8c-4fad-bd4f-c3d5acffeb44-0" data-testid="conversation-turn-2" data-turn="assistant"> Notre mission, qui consiste à améliorer chaque jour la vie des gens dans les foyers du monde entier, permet à nos employés de réfléchir, d’expérimenter, de concevoir, de passer à l’action, de créer et d’analyser pour donner vie à des produits qui les passionnent. Dans le cadre de notre croissance, nous sommes ravis d’accueillir un chef d’équipe, Opérations de vente au détail , au sein de notre équipe. APERÇU DU POSTE Le chef d’équipe, Opérations de vente au détail , dirige u
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role This role focuses on driving business intelligence and performance optimization across regional marketing initiatives by leveraging existing enterprise data products and reports developed by our core internal team. Rather than building new reporting infrastructure, this individual will serve as the expert user of established dashboards—analyzing results, diagnosing anomalies, and translating existing data into strategic insights. This position partners closely with regional marketing leaders to review performance and conduct ad-hoc deep-dive analyses that support marketing effectiveness , campaign ROI, and strategic decision-making. What You Will Be Doing Analyze global and regional marketing results using existing core dashboards and reports to identify underlying performance trends, growth drivers, and shifting data patterns. Conduct ad-hoc deep-dive analyses using established data products to independently diagnose performance anomalies, tracking down the root causes of unexpected traffic spikes or pipeline drops. Partner directly with regional marketing teams to build deep local business context, scope analytical requests, and translate standard dashboard data into actionable performance insights. Synthesize complex datasets from existing reports into clear summaries, providing regional leadership with strategic recommendatio
About the Role We are seeking a highly skilled Senior Technical TPH Engineer / Technical Lead with strong expertise in Temenos Payment Hub (TPH) and Temenos Transact (T24) . The ideal candidate will have deep technical knowledge of payment processing, integrations, customizations, and migration projects, along with the ability to lead technical teams and engage directly with stakeholders to deliver complex banking solutions. Key Responsibilities Design, develop, and implement solutions using Temenos Payment Hub (TPH) and Temenos Transact (T24) . Lead the design and development of complex payment processing workflows including: SWIFT Payments Instant Payments Local Clearing Standing Orders Bulk Payments Build and manage TPH integrations leveraging: IF Queue Configuration IRIS Framework XML/XSLT Transformations Develop and customize T24 solutions using: Componentization Framework Java Extensibility Custom APIs and Integrations Execute and support FT to TPH migration initiatives , including analysis, design, migration, testing, and cutover activities. Perform end-to-end troubleshooting across TPH, T24, interfaces, and downstream systems. Produce technical designs, architecture documents, integration specifications, and solution approaches. Provide SIT, UAT, go-live, and production support while driving root-cause analysis and issue resolution. Review code quality, enforce development best practices, and mentor junior developers and technical teams. Collaborate with business, architecture, and client stakeholders to translate payment requirements into scalable technical solutions. Required Skills & Experience Mandatory Skills 6+ years of experience in Temenos Payments Hub (TPH) and Temenos Transact/T24 . Strong understanding of payment processing lifecycle and banking payments domain. Hands-on experience with: SWIFT Messaging Instant Payments Local Clearing Standing Orders Bulk Payment Processing Expertise in TPH integrations, interfaces, IRIS, XML, an
Job Title Trade Compliance Manager, Master Data & Controls Job Description Trade Compliance Manager, Master Data & Controls Our Trade Compliance Master Data & Controls Manager will own the operational framework required to ensure Philips Respironics import/export part-number data, trade documentation, and broker-facing compliance information are complete, accurate, current, and actionable. You will create and maintain a controlled trade compliance data-management system that ensures every active/imported/exported part number has the required master data, documentation, regulatory flags, and ownership needed to support compliant and efficient customs clearance. Your role: Will serve as the single point of accountability for trade master data readiness across SAP plant names, Philips trade databases, customs broker platforms, and internal business workflows. The role will convert today’s reactive, RFI-driven process into a controlled, visible, governed system that enables proactive compliance execution, faster customs clearance, reduced broker escalations, and stronger regulatory readiness. Own Trade Master Data Governance: Lead the accuracy, completeness, and visibility of import/export trade compliance data across SAP, product master systems, trade databases, and broker platforms. Establish data standards, governance processes, and controls to ensure critical trade attributes such as classifications, country of origin, regulatory indicators, and supporting documentation are maintained and audit-ready. Drive Broker and System Alignment: Ensure trade compliance data is synchronized across SAP, invoices, broker databases, and other trade repositories to prevent shipment delays and clearance issues. Proactively identify and resolve data discrepancies, while managing broker inquiries through root-cause correction rather than one-time transactional fi
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