For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Partner Operations Specialist to support the sales teams throughout the sales cycle. This role will be based out of Costa Rica and reports to our Manager of Partner Operations based in Costa Rica. You Will: Support all sales teams and channel partners throughout the complete sales cycle to meet customer needs Work within the Salesforce.com CRM & CPQ system to assist sales reps Manage high volume intake queue, maintaining consistent SLAs Manage partner deal registration process (lead routing) Review contracts and order paperwork for completeness and accuracy Create custom order forms, provide guidance on complex deal structures, and escalate specialized issues to appropriate stakeholders for resolution Quickly learn and master the quoting process Coordinate deal reviews with sales; support training, development, and compliance with operational policies Manage the daily deal approval process Work between the Finance, Legal, Professional Services, and Sales departments to ensure sales transactions are quick and efficient Identify areas for improvement in the Quote to Cash Cycle to accelerate order processing for improving sales efficiency Assist with the reconciliation of multiple transactions and other contract related adjustments Respond to Partner inquiries (purchase orders, quote requests, invoices, order confirmations, status updates, pricing details) You Have: 2+ years of experience with Order Management, Sales Ops, or Deal Desk at a SaaS organization 2+ years of exper
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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Solutions Engineer, you are a commercially minded technical specialist working as a strategic co-pilot alongside New Business Account Executives and Account Managers, with a primary focus on Mid-Market companies. Your primary mission is to drive revenue growth, accelerate deal velocity, and ensure technical win rates across active sales opportunities. You bridge the gap between complex technical capabilities and strategic business outcomes, translating Trustpilot's value proposition into compelling commercial solutions that instill technical confidence and convert prospects into long-term customers. What you'll be doing: Commercial Discovery & Strategy: Partner closely with Account Executives to uncover high-value business challenges, identify key technical decision-makers, and map customer requirements to clear commercial outcomes. Value-Driven Demonstrations: Deliver tailored, highly engaging product demonstrations that highlight ROI, competitive differentiation, and business impact to align with client commercial goals. Solution Architecture & Revenue Generation: Design and present scalable solution architectures that solve key business pain points, drive expansion, and maximize Annual Contract Value (ACV). Proof-of-Concept & Trial Management: Lead focused pilot programs and evaluation trials to validate functional fit, remove technical objections, and secure technical wins efficiently. Sales Cycle Execution & Deal Enablement: Act as a trusted technical advisor throughout the sales process, actively removing technical friction and unblocking deals to accelerate closure.
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are seeking a Senior Solution Engineer to drive complex customer solutions and close large deals. Working directly with sales teams and channel partners, you will be the technical expert who understands customer needs, provides compelling demonstrations, and supports enterprise Proof of Concepts. This role requires someone who can bridge business and technical contexts, engaging effectively with both executives and technical teams while sharing our passion for reinventing the database space. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Present Snowflake technology and vision to executives and technical contributors Work hands-on with prospects to demonstrate value throughout the sales cycle Maintain deep understanding of competitive and complementary technologies Collaborate with Product Management, Engineering, and Marketing for continuous improvement Support enterprise Proof of Concepts and design implementations Drive technical solutions for complex customer challenges WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: 7-8 years of industry experience with 5+ years in pre-sales Outstanding presentation skills for both technical and executive audiences Broad experience with Database, Data Warehouse, and cloud technologies Hands-on expertise with SQL, SQL analytics, and Python Strong
JOIN OUR TEAM As a Brand Partner Manager / Brand Buyer (m/f/d) , you will play a key role in shaping and growing our premium Home & Living portfolio across international markets. In this role, you will drive strategic brand partnerships, optimise commercial performance, and ensure an attractive assortment for design-conscious customers. We are looking for a commercially driven and analytical professional with strong negotiation skills, a passion for premium brands, and a deep understanding of the e-commerce landscape. This position is permanent and based in Munich . WHAT YOU'LL DO Build and maintain strong, long-term relationships with international premium brand partners Negotiate and secure competitive commercial terms, marketing agreements, and access to attractive product assortments to drive mutual growth and profitability Identify new business opportunities and develop strategic initiatives together with brand partners to continuously grow turnover and category performance Analyse buying performance, sales trends, and key commercial KPIs to derive actionable insights and support strategic decision-making, utilising AI and automation where applicable Collaborate closely with cross-functional teams, including Marketing, Supply Chain Management, and Category Management, to ensure successful execution of commercial initiatives Continuously monitor market developments, consumer trends, and competitor activities to identify growth opportunities and strengthen the assortment strategy Actively identify, approach, and onboard new brand partners and premium brand partners that complement and enhance the existing portfolio YOU COME WITH Bachelor’s degree in Business Administration, Economics, Retail Management, or a related field Minimum 2-3 years of professional experience in Buying, Category Management, or Key Account Management, ideally within e-commerce or the Home & Living industry Excellent analytical skills with the ability to interpret commercial data and transla
About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the role: You will own the campaigns that turn our merchant base into active borrowers. That means designing, launching and optimising multi-channel campaigns that drive loan eligibility checks, applications,disbursals and repeat borrowing among small businesses — kirana stores, retailers, restaurants and service merchants who accept payments on our platform. You will work closely with Product, Risk, Credit, Analytics, Sales to grow disbursals while keeping acquisition costs in check. What you will do: • Own the campaign calendar for merchant lending: new-to-credit acquisition, pre-approved offer activation, top-ups, renewals and win-back of dormant borrowers. • Plan and run campaigns across push notifications, SMS, WhatsApp, email, in-app banners, IVR/outbound calling and the field sales force. • Build merchant segments using transaction volumes, tenure, category, geography and eligibility, and tailor offers and messaging to each. • Design and run A/B tests on creatives, copy, offer framing, timing and channel mix; scale what works and kill what doesn't. • Track the full funnel — reach, click, eligibility check, application, KYC, sanction, disbursal — and fix the biggest drop-offs with Product and Ops. • Manage campaign budgets and incentives (cashback, fee waivers, interest-rate offers) against clear CAC and ROI targets. • Coordinate with lending partners on offer constructs, approved bases and co-branded communication. • Ensure every communication complies with RBI Digital Lending Guidelines, fair-practice codes and partner brand rules (KFS, APR disclosure, no misleading claims). • Run festive and se
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking an EMEA Sales Finance Manager to support our EMEA Sales organization. This highly visible and commercially focused role will partner closely with EMEA Sales and Finance leadership to provide value-added financial analysis, business intelligence, and strategic insights that support business performance and go-to-market decision-making. You will analyze pipeline, bookings, deals, customer buying patterns, expenses, and other leading performance indicators , translating complex financial and operational data into clear, forward-looking narratives and forecasts. You will also partner with our Shared Services team to strengthen financial models, analytics, and reporting while driving planning, expense management, process standardization, and automation as the business scales. WHAT YOU'LL DO Commercial Finance & Business Partnership : Partner closely with EMEA Sales leadership and the Deal Desk, providing financial and commercial analysis that supports deal decisions, go-to-market strategy, resource allocation, and business growth. Reporting & Business Analytics : Analyze business trends, customer buying patterns, pipeline, deals, and market performance to deliver actionable insights that inform go-to-market strategy and measure execution effectiveness. Financial Modeling & Planning : Partner with the Shared Services team to build and maintain critical business and financial models covering he
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? The Research, Analytics & Data Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists and product researchers who use data - both big and small - to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers. We’re now seeing strong demand for data scientists who can apply their expertise directly with our most strategic customers. As a Forward Deployed Data Scientist, you’ll embed with customers to build Enterprise-grade Fin deployments. You’ll play a pivotal role in transforming how our most strategic customers scale customer support — working closely with them and our go-t
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM delivers proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business reviews to align on user priorities, review payments performance metrics,
Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP and VMware. Spinnaker Support has an immediate opening for a PostgreSQL Solution Architect (SA) to join our team in the UK. The Postgres Solution Architect (EMEA) serves as a trusted technical advisor throughout the sales cycle and as an early technical leader for Spinnaker Support’s PostgreSQL practice in EMEA. The role helps prospective and existing customers understand the value of PostgreSQL support, modernisation, Oracle-to-PostgreSQL and other migration paths, long-term maintenance, and enterprise operating models in support of their business and technical objectives. Partnering closely with Account Executives, Product, Marketing, Delivery, Engineering, and Customer Success to deliver discovery, solution design, demonstrations, technical validation, and repeatable practice assets. This role is also central to establishing Spinnaker Support’s PostgreSQL practice in EMEA. Beyond supporting individual sales opportunities, the Postgres Solution Architect will help shape repeatable solution patterns, customer discovery methods, Oracle-to-PostgreSQL migration approaches, field enablement, and technical credibility for a new strategic growth area. The ideal candidate combines strong PostgreSQL expertise , customer-facing communication skills, and the ability to translate complex technical capabilities i
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. About the role: As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. What You Will Be Doing: Serving as the technical point of contact for your accounts and account managers in your assigned territory. Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs. Creating and owning value based relationships at all levels in customer organizations. Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win. Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences. Advising the sales team on effective ways of positioning Elastic products, solutions and services. Onboarding, educating and enabling our partners, and suppor
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Accountant – E-Commerce Accounting Inventory • COGS • Sales • Cash Application • SAP & System Integrations Position Summary The consultant will support full-cycle accounting for the online store, from customer orders and inventory movement through revenue, cost of goods sold, accounts receivable, cash application, refunds, and financial reporting. This role will partner with Accounting, Operations, E-commerce, Supply Chain, and IT to resolve reconciliation and system-integration issues involving e-commerce, order management, inventory, payment, and SAP platforms. Key Responsibilities · Own full-cycle accounting for online store activity, including inventory, sales, cost of goods sold, accounts receivable, cash, refunds, credits, and related balance sheet accounts. · Perform monthly and quarterly close activities, including journal entries, account reconciliations, variance analysis, and review of transaction completeness and accuracy. · Reconcile inventory subledger activity to SAP, including receipts, transfers, adjustments, returns, write-offs, and inventory reserves where applicable. · Review and reconcile co
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. As a Digital & Scaled CS Program Manager, you will be a hands-on, technically adept owner of the build and execution layer of our Digital and Scaled CS program. Sitting at the intersection of Customer Success, Sales, Revenue Operations, Marketing, and Product Engineering, you will be the driving force behind turning digital CS strategy into working programs, maintained playbooks, enabled teams, and well-run vendor partnerships. Day to day, you will design and refine customer journeys, manage vendor relationships, and ensure every active program reflects both lifecycle best practices and real-world account reality. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requireme nts. What you’ll achieve Digital Program Execution: Design, build, and refine campaigns and journey orchestrations in tools like Iterable, Outreach, Pocus, and Trig. Define lifecycle stages, trigger logic, and intervention sequencing while building and validating audiences in the CDP to ensure sound data quality before launch. Program Governance & Quality: Maintain program governance through weekly checks, reviewing active journeys, flagging anomalies, and ensur
About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role The Associate Merchandise Planner will own the Women’s Plus Bottoms forecast from pre-season planning through in-season management, building financial plans, forecasts, and performance analyses that drive sales, inventory productivity, and profitability across Fix and Freestyle. Reporting to a Planning Manager, you’ll partner closely with Buying and collaborate with Allocation, Operations, Engineering, and Data Science to identify risks and opportunities, prepare decision-ready insights, and take action on the business. This role builds a strong foundation in business ownership, judgment, and team presence while operating a meaningful, end-to-end planning business. Responsibilities: Own financial planning and forecasting within Women’s Plus Bottoms, including pre-season planning and in-season forecasting across Fix and Freestyle, maintaining accurate sales, inventory, receipt, and gross margin goals. Analyze business performance across Fix and Freestyle, evaluating sales, inventory, product performance, and profitability to identify trends, risks, and opportunities and recommended actions. Manage the rolling operating financial forecast (OTB/ROF) in partnership with Buying, including receipt-flow and inventory analysis that balances business opportunities, inventory liability, and the client experience. Build scenario analyses and business recaps that support in-season decision-making, including weekly, monthly, and quarterly results, changing forecasts, and actions in response to evol
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. The Gong Center of Excellence (CoE), also known as Gong on Gong and Customer Zero, is Gong's internal proof point that our own product runs our revenue engine. The CoE sits within GTM Ops and the AI Acceleration team and owns instance governance, workflow design, product feedback, and first adoption of every new Gong capability. This role reports to the CoE Lead and takes ownership of specific workstreams across the team's full scope, from cleaning up and governing our instance to building the agents and processes that become referenceable stories for prospects and customers. This is a builder and operator role. You will run point on projects end to end: scoping, building, testing, documenting, and handing off. You will work directly with Sales, Post-Sales, Marketing, Field Operations, Product, and Engineering to turn one-off requests into scalab
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