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Sales Support Manager Jobs

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Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking an Operations Control Analyst - SMB who will support the Vendor Relationship Manager in maintaining the operational integrity and regulatory compliance of third-party vendors within the Small Business Lending unit. This role focuses on the execution of the control framework, ensuring that vendor activities across the entire SMB lifecycle—including sales, servicing, and collections—align with SoFi’s internal policies and external regulatory requirements. What you’ll do: To assist the Vendor Relationship Manager - SMB in maintaining the operational integrity of the Small Business Lending unit, the Operations Control Analyst — SMB will focus on the following structured responsibilities: Process Integrity and Resilience: You will execute consistent monitoring and rigorous testing of vendor processes to ensure all workflows are thoroughly documented, testable, and capable of supporting long-term operational resilience. Risk Mitigation and Compliance: Working closely with the Vendor Manager and the Operations Exam & Control Support Manager, you will assess vendor risk across customer acquisition and servicing to ensure alignment with internal policies and regulatory requirements. Data-Driven Insights: By utilizing advanced Excel or Google Sheets functions, you wil

restaigo
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P
1mo ago

ABOUT THE ROLE ** This role will be eligible to participate in the monthly commission compensation plan ** All part-time team members are eligible for benefits beginning on their date of hire. This includes medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more. As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members! YOUR DAILY IMPACT AT PELOTON Provide excellent service and solutions to all current and future Members Stay current with new products, features, and content Help customers find the right product fit for their needs Meet or exceed established performance goals Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support YOU BRING TO PELOTON You are approachable, a good listener, and empathetic You have sales, service, or fitness experience in a customer-centric environment You have the ability to create immersive customer experiences Strong verbal and written communication skills You are ambitious, hardworking and team-oriented You are flexible with your schedule, including the ability to work evenings, weekends, and holidays Passion for health and wellness PHYSICAL REQUIREMENTS This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that

redisawsgit
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P
1mo ago

ABOUT THE ROLE ** This role will be eligible to participate in the monthly commission compensation plan ** All team members are eligible for benefits beginning on their date of hire. This includes medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more. As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members! YOUR DAILY IMPACT AT PELOTON Provide excellent service and solutions to all current and future Members Stay current with new products, features, and content Help customers find the right product fit for their needs Meet or exceed established performance goals Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support YOU BRING TO PELOTON You are approachable, a good listener, and empathetic You have sales, service, or fitness experience in a customer-centric environment You have the ability to create immersive customer experiences Strong verbal and written communication skills You are ambitious, hardworking and team-oriented You are flexible with your schedule, including the ability to work evenings, weekends, and holidays Passion for health and wellness PHYSICAL REQUIREMENTS This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those t

redisawsgit
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ABOUT THE ROLE ** This role will be eligible to participate in the monthly commission compensation plan ** All part-time team members are eligible for benefits beginning on their date of hire. This includes medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more. As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members! YOUR DAILY IMPACT AT PELOTON Provide excellent service and solutions to all current and future Members Stay current with new products, features, and content Help customers find the right product fit for their needs Meet or exceed established performance goals Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support YOU BRING TO PELOTON You are approachable, a good listener, and empathetic You have sales, service, or fitness experience in a customer-centric environment You have the ability to create immersive customer experiences Strong verbal and written communication skills You are ambitious, hardworking and team-oriented You are flexible with your schedule, including the ability to work evenings, weekends, and holidays Passion for health and wellness PHYSICAL REQUIREMENTS This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that

redisawsgit
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ABOUT THE ROLE ** This role will be eligible to participate in the monthly commission compensation plan ** All part-time team members are eligible for benefits beginning on their date of hire. This includes medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more. As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members! YOUR DAILY IMPACT AT PELOTON Provide excellent service and solutions to all current and future Members Stay current with new products, features, and content Help customers find the right product fit for their needs Meet or exceed established performance goals Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support YOU BRING TO PELOTON You are approachable, a good listener, and empathetic You have sales, service, or fitness experience in a customer-centric environment You have the ability to create immersive customer experiences Strong verbal and written communication skills You are ambitious, hardworking and team-oriented You are flexible with your schedule, including the ability to work evenings, weekends, and holidays Passion for health and wellness PHYSICAL REQUIREMENTS This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of thos

redisawsgit
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ABOUT THE ROLE ** This role will be eligible to participate in the monthly commission compensation plan ** All part-time team members are eligible for benefits beginning on their date of hire. This includes medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more. As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members! YOUR DAILY IMPACT AT PELOTON Provide excellent service and solutions to all current and future Members Stay current with new products, features, and content Help customers find the right product fit for their needs Meet or exceed established performance goals Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support YOU BRING TO PELOTON You are approachable, a good listener, and empathetic You have sales, service, or fitness experience in a customer-centric environment You have the ability to create immersive customer experiences Strong verbal and written communication skills You are ambitious, hardworking and team-oriented You are flexible with your schedule, including the ability to work evenings, weekends, and holidays Passion for health and wellness PHYSICAL REQUIREMENTS This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of thos

redisawsgit
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P
1mo ago

ABOUT THE ROLE ** This role will be eligible to participate in the monthly commission compensation plan ** All part-time team members are eligible for benefits beginning on their date of hire. This includes medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more. As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members! YOUR DAILY IMPACT AT PELOTON Provide excellent service and solutions to all current and future Members Stay current with new products, features, and content Help customers find the right product fit for their needs Meet or exceed established performance goals Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support YOU BRING TO PELOTON You are approachable, a good listener, and empathetic You have sales, service, or fitness experience in a customer-centric environment You have the ability to create immersive customer experiences Strong verbal and written communication skills You are ambitious, hardworking and team-oriented You are flexible with your schedule, including the ability to work evenings, weekends, and holidays Passion for health and wellness PHYSICAL REQUIREMENTS This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representa

redisawsgit
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ABOUT THE ROLE ** This role will be eligible to participate in the monthly commission compensation plan ** All part-time team members are eligible for benefits beginning on their date of hire. This includes medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more. As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members! YOUR DAILY IMPACT AT PELOTON Provide excellent service and solutions to all current and future Members Stay current with new products, features, and content Help customers find the right product fit for their needs Meet or exceed established performance goals Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support YOU BRING TO PELOTON You are approachable, a good listener, and empathetic You have sales, service, or fitness experience in a customer-centric environment You have the ability to create immersive customer experiences Strong verbal and written communication skills You are ambitious, hardworking and team-oriented You are flexible with your schedule, including the ability to work evenings, weekends, and holidays. Passion for health and wellness. PHYSICAL REQUIREMENTS This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are represe

redisawsgit
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N
Nvidia
📍 Remote, Finland• Remote
1mo ago

We are looking for a Partner Solutions Architect for the Nordics region. The EMEA Partner SA team is looking for a Solutions Architect to work with our partners. This includes our NPN partners (NVIDIA Partner Network), OEM partners and our Solution Provider and Solution Advisor partners. It is our goal to enable and support them with our portfolio of accelerated computing solutions (hard- and software) including domains of Artificial Intelligence (ML/DL), hybrid and multi-cloud architectures and digital twin and simulation solutions based on our full stack platforms. We need a passionate, and creative individual who has the skills and aim to work in a fast-evolving technological environment that is always on the cutting edge of AI and accelerated computing. This individual is self-driven, excellent in communication and collaboration, stays on top of tasks, mission focused, and outcome oriented. Duties will include creating new value-based relationships with partners, working alongside partner managers, other teams at NVIDIA and influencing end-to-end solutions development with our partners to promote the use of NVIDIA AI software, infrastructure, services and help create the go-to-market. Will you be part of the team bringing NVIDIA technologies to our partners and customers? What you’ll be doing: Actively promote the NVIDIA culture with partners & customers. Activate & enable partners through hands-on workshops and ideation. Expand partner capabilities with pre-sales support on existing and new technologies. Build and nurture an active community of Subject Matter Experts in the partner landscape across EMEA. Foster learning and development by sharing feedback, guidance and knowledge with sales and product specialists. Support and provide guidance to our partners. Working closely with Partner Business Managers, you’ll get pulled into m

REMOTEpythonlinuxartificial intelligence
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NR
New Relic
📍 Melbourne• Full-time
1mo ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Join our team as a Partner Solution Consultant, a critical role within the Customer Advocacy (CA) technical field organization. You will serve as the primary technical arm for the Partner Sales Go-To-Market (GTM) engine, supporting our sales managers and ecosystem partners. In this role, you are the "quarterback" for all partner engagements within your assigned region. Your mission is to ensure our partners, including resellers, SIs, and MSPs, are technically capable, successful in selling, and effective in delivering our observability solutions across the entire partner lifecycle. You will balance technical enablement and solution support with rigorous delivery governance to drive partner-sourced revenue, ramp consumption and maximize customer impact. What you'll do Partner Enablement & Capability Building: Design and execute structured enablement plans for assigned partners, delivering workshops, "train-the-trainer" sessions, and technical coaching to close skill gaps and build technical autonomy. Solutioning & Pre-Sales Support: Act as an observability architect and "Swat Team" member for high-value partner-led opportunities, assisting with complex solution design, demonstrations, and Proofs of Value (POVs). Ecosystem Orchestration: Serve as an "air traffic controller" between internal teams (AEs, SCs, TSMs) and partners to determine the best route to success for every customer opportunity sourced by Partners. Operational Management: Maintain projec

gitrestai
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Job Title Service Account Manager Support Job Description Services Account Manager Support: Support the growth and retention of Philips Services business by managing customer relationships, coordinating contract and renewal activities, and ensuring accurate sales pipeline and forecasting processes. Your role: Build and maintain strong relationships with existing customers and partners, helping drive customer satisfaction, retention, and long-term business growth across the Services portfolio. Support the execution of sales plans focused on Multivendor Agreements, Warranty Conversions, Contract Renewals, upgrades, and win-back opportunities while ensuring accurate opportunity management in CRM. Collaborate with account managers, sales teams, and cross-functional stakeholders to support business objectives and customer needs. Analyze large volumes of partner and commercial data, provide market and competitive insights, and contribute to accurate forecasting and sales planning through effective lead and opportunity management. Ensure operational excellence by maintaining data quality, following Philips processes and quality standards, and continuously developing commercial and professional skills within the Services organization. You're the right fit if: You have a High School Diploma, Vocational Education, or a Bachelor's Degree in Business Administration, Sales, Marketing, or a related field. You have a minimum of 2 years of experience in Customer Relationship Management, Sales, Business Development, Service Delivery Management, or a related area with Vocational Education, or no prior experience with a Bachelor's Degree. You have strong analytical and organizational skills, with the ability to manage large datas

O
1mo ago

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks st

awsrestai
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O
OpenAI
📍 San Francisco• Full-time
1mo ago

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re seeking a Program Manager to lead support readiness and operational programs for OpenAI’s cloud and strategic partnerships. You’ll work closely with Engineering, Product, Support Delivery, and external partners to translate complex technical and business requirements into scalable customer support experiences. This role will help define how we support customers across partner ecosystems, from launch planning and issue-routing workflows to escalation management and ongoing operational improvements. In this role, you will: Lead support readiness for new and existing cloud and strategic partnerships, including launch planning, operational design, and ongoing program execution. Partner closely with Engineering, Product, go-to-market teams, and external partners to develop support models for technically complex products and integrations. Define partner-specific customer journeys, support workflows, escalation paths, ownership models, and cross-company handoffs. Identify operational and technical risks, align stakeholders on solutions, and drive improvements that strengthen the customer experience. Establish clear success metrics and operating rhythms to monitor partnership health, launch readiness, and support performance. Use AI and automation to improve partner-related support workflows and scale operations effectively. You might thrive in this role if you: Have 8+ years of experience

awsrestai
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O
OpenAI
📍 San Francisco• Full-time
1mo ago

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI. About the Role As a Support Vendor Manager, you will own the health, performance, and long-term scalability of multiple support partner and vendor relationships. This is a vendor leadership role first and foremost: you will drive commercial and operational accountability (SLAs, QBRs, escalation paths, remediation plans), while also building the operating model that enables support to scale without linear headcount growth. You’ll collaborate closely with User Operations teams (e.g., Trust & Safety, Fraud & Risk), Systems/Tooling, Data partners, and Product/PM stakeholders as we launch new workflow and launch and scale new programs. You’ll be responsible for: End-to-end vendor leadership: Own day-to-day oversight, relationship health, and executive-level accountability for multiple support vendors/BPOs. Performance management & remediation: Define and manage SLA/KPI performance expectations, run WBRs/QBRs, identify performance gaps, and drive structured turnaround plans with clear owners and timelines. Escalation and risk management: Serve as the primary escalation point for vendor issues, including incident response, surge events, quality regress

awsrestai
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DR ASHWANI KUMAR VIJ : Have been retained ( by a Growing, Reputed and professionally managed Company which is Manufacturing and supplying and Marketing Ayurvedic / Herbal, Healthcare and Pharma Products. Company is very well established since last around 35 years and have strong focus on developing Herbal Products and Technologies and Research and Development ) to select 1 : General Manager - Sales and Marketing. Job Description : Lead and motivate an experienced team across marketing and sales functions, setting and achieving targets with them and maximising their potential within their roles. Active participant in the international OTC team, working closely with International colleagues to share best practice. Develop, gain agreement for and ensure delivery of strategies to grow the OTC business. Meet agreed sales and contribution targets for the portfolio. Be responsible for delivering annual five year plans and brand plans in conjunction with sales and marketing teams and in the light of market dynamics and consumer trends. Be responsible for cost-effective deployment of the annual advertising and promotional budget. Oversee the generation of dynamic communication campaigns to build brand equity and support sales. Actively seek new brand opportunities for their potential to grow the company’s business. Generate, and manage to launch, a pipeline of NPD for key strategic brands - dovetailing with plans from the International centre. Have direct responsibility for all external agency relationships, from advertising agencies, PR agencies, design agencies, market research agencies, and external sales agencies. Be responsible for annual OTC category management and trade marketing plan. Be responsible for monthly sales volume and revenue forecasts. Drive and continuously track achievement of sales, market share and brand health objectives, building performance insights based on marketing and sales activity evaluation and putting measures in place to en

financerecruitment
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