About the Team DoorDash Commerce Platform is our restaurant software business, offering products such as online ordering, branded mobile apps, and loyalty solutions that help merchants grow through their own first party channels. Within this organization, the Merchant Success Operations team ensures restaurants have a smooth onboarding and launch experience and ongoing operational support. The Online Ordering Support team plays a key role in this mission by helping restaurants operate their digital ordering experience day to day. We resolve issues quickly, strengthen operational standards, and improve how merchants experience our product. About the Role The Support Specialist is a frontline role supporting our Online Ordering product, specifically our Enterprise partners. Our customers are merchants, primarily restaurants, who rely on our platform to power their digital ordering experience. This role is responsible for resolving issues efficiently, maintaining high quality support interactions, and ensuring a reliable day to day experience for our merchants. You will manage support tickets across channels, troubleshoot issues end to end, and partner with internal teams to drive resolution when needed. Your work will directly impact merchant success and operational performance. You will be part of a team that is continuously improving how support operates. You will help maintain quality standards, follow established workflows, and identify opportunities to improve documentation and processes based on recurring issues. You will report into the Senior Support Supervisor within the Merchant Success Operations team. You’re excited about this opportunity because you will… Manage inbound support tickets across channels including chat, email, phone, and SMS Troubleshoot and resolve customer issues end to end with clear communication and follow up Escalate complex or high impact issues with complete context and proper documentation Deliver high quality, empathetic, and effic
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About the Job: LaunchDarkly is seeking a skilled Full-Stack Engineer to join our Experimentation team! You’ll collaborate closely with a cross-functional team of backend, frontend, and full-stack engineers, along with product managers, data scientists, and designers, to help build an experimentation platform that balances power and accessibility. In this role, you’ll contribute to the design, development, and maintenance of scalable, performant services using Go and RESTful APIs, and user experiences built with React and TypeScript. You’ll have opportunities to take ownership of projects, grow your technical expertise, and help improve the quality and reliability of our systems. We’re focused on building a best-in-class experimentation platform that enables customers to run impactful, data-driven experiments with ease and confidence, and we’re actively growing the team to deliver on this vision. We are committed to delivering a leading experimentation platform that empowers our customers to run tests and data-driven experiments seamlessly and at scale. We have a robust product roadmap, and we are actively expanding our teams to execute on it. Responsibilities: Contribute to the design, development, and maintenance of scalable and performant solutions for experimentation and data-driven products, with attention to usability and maintainability. Collaborate with senior engineers on architectural decisions that impact system scalability and performance. Lead limited scope features from definition to deployment Help identify and troubleshoot performance issues and participate in efforts to optimize service reliability. Work closely with product managers, engineers, data scientists, and designers to implement new features and iterate on existing functionality. Participate in code reviews to support code quality and share constructive feedback with teammates. Write clean, maintainable, and well-tested code that enhances the reusability and readability of team systems. Con
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue team The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimisation to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. About the role We’re looking for a Director, Key & Enterprise Sales in the UK to lead this business and help shape Affirm’s long-term growth in retail. Reporting to the Head of International Sales, this leader will oversee 5 senior Account Executives and work with some of Affirm’s most strategic merchants across fashion, beauty, apparel, sporting goods, electronics, furniture, travel and other lifestyle categories in the UK and Europe. This leader will evolve our UK Go To Market (GTM) strategy, build executive relationships, guide complex commercial opportunities, and turn strategy into measurable business results. They will lead a high-impact team and partner across the business to help Affirm win, launch, and grow strategic merchant relationships. What you’ll do Lead and mentor a team of senior Account Executives, creating alignment, accountability, and consistent execution against regional and company priorities. Own executive stakeholder management for the region: set the narrative, surface risks early, recommend decisions, and drive resolution with senior leadership; lead executive-level negotiations with strategic partners. Partner with senior leadership to define and evolve the UK/Europe enterprise GTM strategy and operating model, including segmentation, coverage, merchant p
About the Team The India People team is establishing the people practices and employee experience that will support the launch and growth of our Hyderabad site. We partner closely with site leaders and employees to create effective teams, consistent leadership practices, and a healthy, sustainable workplace as the operation scales. About the Role As the India People Business Partner, you will be a highly visible, hands-on presence at the Hyderabad site, staying close to daily operations, leaders, and employees throughout the site’s launch, growth, and stabilization. You will support employee engagement, manager effectiveness, organizational effectiveness, talent management, employee relations, workforce planning, and change management. You will coordinate two Human Resources Generalists and use people data to identify risks, improve day-to-day execution, and help shape the site’s future people practices. You will report to the People Director on our EE People Ops - HR Business Partner HRBP team in our HR organization. Schedule: Night Shift — 5:00 PM–2:00 AM or 6:00 PM–3:00 AM You’re excited about this opportunity because you will… Partner daily with site and functional leaders on team effectiveness, manager support, performance concerns, role clarity, workforce needs, and other people topics that emerge as the site scales. Support employee engagement, workplace culture, team health, and manager consistency while helping leaders and employees navigate new processes, changing structures, and operating model changes. Support team design, workforce planning, succession planning, talent cycles, and role clarity while identifying opportunities to improve the site’s organizational effectiveness. Manage sensitive employee relations matters, support investigations and escalations, and promote consistent application of company policies and local labor requirements. Coordinate and prioritize the work of two Human Resources Generalists while partnering with the Senior Manager o
About the Team At DoorDash, we're redefining the future of on-demand delivery. To do this, we're building a world-class product organization, in which each of our product managers play a critical role in helping to define and execute our vision to connect local delivery networks in cities all across the world! About the Role Product Managers at DoorDash require a sharp consumer-first eye, platform thinking and strong cross-functional collaboration. As a Product Manager at DoorDash, you will own the product strategy and vision, define the product roadmap and alignment, and help drive the execution. You will be working on mission-critical products that shape the direction of the company. You will report into one of the following pillars: Merchant, Consumer, Operational Excellence, Ads, Logistics, or New Verticals. This role is a hybrid of remote work and in-person collaboration. You’re excited about this opportunity because you will… Drive the product definition, strategy, and long term vision. You own the roadmap Work closely with cross-functional teams of designers, operators, data scientists and engineers Communicate product plans, benefits and results to key stakeholders including leadership team We’re excited about you because… You have 5+ years of Product Management Industry Experience You have 4+ years of user-facing experience in industries such as eCommerce, technology or multi-sided marketplaces You have proven abilities in driving product strategy, vision, and roadmap alignment You’re an execution power-house You have experience presenting business reviews to senior executives You have empathy for the users you build for You are passionate about DoorDash and the problems we are solving for Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part
About the Team DoorDash is building the next generation of causal decisioning systems for New Verticals: grocery, convenience, retail, alcohol, pets, flowers, and other emerging categories. These businesses operate in high-dimensional, messy marketplaces where every consumer, merchant, item, promotion, substitution, search result, and delivery promise creates a causal question. About the Role We are hiring a Causal Machine Learning Engineer to help build the causal ML foundation behind how DoorDash grows New Verticals. This is not a generic ML role with some experimentation work on the side. We are looking for someone who has built or deeply worked on production causal systems: uplift models, heterogeneous treatment effect models, surrogate metrics, experimentation platforms, counterfactual policy evaluation, promotion optimization, or marketplace decisioning systems. You will join a small, senior pod of causal ML and econometrics experts working across ML, Analytics, Product, and Engineering. The mandate is to build the causal spine for a large-scale consumer marketplace. You're excited about this opportunity because you will… Design, build, and productionize causal ML systems that influence real marketplace decisions across New Verticals. Build uplift / heterogeneous treatment effect models for consumer lifecycle value, promotions, retention, and reactivation. Develop counterfactual evaluation frameworks for ranking, recommendations, search, promotions, substitutions, and marketplace interventions. Build systems that connect experimentation, observational data, and ML decisioning so teams can make better tradeoffs when randomized experiments are slow, noisy, or incomplete. Design surrogate metrics and early indicators that help teams move faster while preserving long-term marketplace health. Partner with econometrics and analytics leaders to choose the right methods: doubly robust estimation, IV, diff-in-diff, synthetic controls, double ML, CUPED-style variance re
About the Team DoorDash is looking for a Strategy & Operations Associate to help build our DashPass subscription business. DashPass is DoorDash's fastest growing and highest priority areas, which means you'll influence some of the key parts of our subscriber's experience, generate key insights and test new products. Together, we are building the world’s most valuable subscription product to attract and retain DoorDash’s most loyal customers. About the Role The Strategy & Operations Associate, DashPass role is for truth seekers who enjoy solving complex problems, work across the organization, and execute to bring strategies to life. You will lead the strategy development and implementation of growth and quality initiatives. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail or metric trends, think up new ideas and translate them into an actionable test, and make sure we never stop learning & executing. Our best Strategy & Operations Senior Associates are motivated, analytical, creative and have exceptional interpersonal and relationship-building skills. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible! You're excited about this opportunity because you will… Strategize - Innovate and work on support strategy within the DashPass business. Collaborate - Work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities. Influence – Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc. Experiment - Use data-driven decision-making to run tests on everything from new support experience to retention-driving programs. Build - You are excited to work on something that hasn't been done before. Your job will include building products and launching plans from the gro
The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role: As part of the Commercial Business and Legal Affairs team and reporting to the SVP, Associate General Counsel & Strategic Partnerships, the Vice President, Head of Privacy (Privacy, Cyber Security, Consumer Compliance) is responsible for all legal aspects of data privacy, information security, and consumer marketing and subscriptions-related compliance across the company and for managing the Company's privacy compliance function. You will work closely with senior executives and operational leads as well as the working team, including the areas of marketing operations, subscription growth, product, engineering, technology, data governance, information security, commercial contracts, and marketing and advertising technology. In this position, you will manage a team. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office 3 days per week. Responsibilities: Advise all internal clients on the risks and operational controls related to the development, collection, use, transfer, and governance of personal data of consumers, employees, and other stakeholders. This will include privacy, online safety, and cybersecurity (from both U.S. and international perspectives). Advise key business stakeholders on the company’s data governance, cybersecurity, marketing and subscriptions compliance efforts in a manner consistent with the Company’s goals and culture. Dri
The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Job Description The New York Times' Advertising team is looking for a Sales Director to join our Luxury Sales Team. Luxury sales categories include but not limited to, watches, fashion, jewelry, and more. Sales Directors use existing relationships and establish new ones across agency and client groups to secure advertising investment and ensure success of campaigns. You will tailor and pivot the NYT pitch and solution based on advertisers' needs and goals. Through a consultative approach, you will pitch to clients our full New York Times portfolio, which includes The Athletic, NYT Cooking, Wirecutter, NYT News, Games, Audio, and more. About the Role Your primary goal is to grow and diversify the advertising revenue from a slate of enterprise accounts. You are a team player and contribute to the goals and success of The NYT's Advertising Department, and our mission. You will be external-facing, meeting with clients in person frequently, and travel for client meetings will be necessary. This is a hybrid role based in our New York headquarters, reporting to the Head of Category. You can typically expect to be in the office 3 days per week. Responsibilities: Oversee and grow a portfolio of luxury clients and agency relationships, building influence with senior decision-makers and expanding partnership depth over time. Lead account strategy and execution, with full accountability for revenue delivery against annual goals. Identify, and close comp
The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Job Description The New York Times advertising department is looking for a Manager of Measurement Analytics. As a strategic and data-driven individual, you will transform our vast data resources into compelling narratives. These narratives will explain the unique value of our platform and products, focused on campaign performance. You will be a central hub of knowledge, applying deep analysis of our audience and ad products to empower our Sales, Strategy and Product teams. This is a hybrid role based in our New York headquarters, reporting to the Senior Director, Measurements, Audience and Insights. You can typically expect to be in the office 3 days per week. About the Role, Mission or Department Overview You will evolve how we measure and increase media and creative across a portfolio of diverse clients. This collaborative and strategic role will work with top tier advertising clients. You will also work with Sales, Sales Planning, Ad Product, Audience Insights, and Strategy teams. The goal is to achieve results to promote relationships with marketers and increase ad revenue. Furthermore, You will work with our Product, Engineering, Data Science, and Product Marketing teams to create and validate measurement solutions supporting new lower funnel advertising solutions. Responsibilities: Develop expertise in the full suite of NYT research capabilities and measurement products that deliver important performance metrics across the full marketi
Job Title: Staff Software Engineer Company: Canopy, Inc. Location: SF Bay Area About Canopy At Canopy , we build technology that helps make healthcare environments safer for the people delivering care. Our connected safety platform powers real-time communication, response coordination, and location intelligence across hospitals and complex care environments. We operate in high-trust, high-reliability environments where software quality, operational resilience, and customer experience matter deeply. Our engineering organization is scaling alongside our growth, and we are looking for a Staff Software Engineer who can help shape both our technical direction and the way we build. This is not simply a feature delivery role. This is a systems-thinking role for an experienced engineer who can drive architecture, influence engineering standards, and help scale a platform, organization, and culture simultaneously. The Role As a Staff Software Engineer, you will serve as a senior technical leader across multiple product and platform initiatives. You will partner closely with Product, Design, Infrastructure, and Engineering leadership to design and evolve systems that are reliable, scalable, and maintainable as Canopy grows. You will operate horizontally across teams — helping define architecture, improve engineering velocity, raise quality standards, and mentor engineers through influence rather than direct management. The ideal candidate combines deep technical judgment with pragmatism, strong execution instincts, and the ability to simplify complexity in fast-moving environments. What You’ll Own Technical Leadership & Architecture Lead the design and evolution of scalable full-stack systems across frontend applications, backend services, APIs, and platform infrastructure Drive architectural decisions that improve reliability, maintainability, performance, and developer velocity Identify and address technical debt, scalability bottlenecks, and operational risks bef
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Tax is looking to grow our fun and collaborative tax team! We want to add an enthusiastic US and international tax manager to help support tax planning for Twitch's unique digital entertainment business. You will report to the Senior Director, Head of Tax for Twitch who is based in Seattle, Washington. You will also closely collaborate with other members of our Twitch Tax team including individuals from both our tax planning and tax ops/compliance functions to address tax planning and related compliance efforts as Twitch continues to innovate and expand its business and respond to the ever-chaning landscape of US and international tax laws. Our team works closely with our business, legal and finance cross-functional partners from both Twitch and Amazon, including advising on important Twitch projects, products, and initiatives, and also coordinating key tax positions and analysis across the broader suite of Amazon's digital businesses. You can work in Irvine, CA; Los Angeles, CA; New York; NY; San Francisco, CA or Seattle, WA. You Will: Analyze and document U.S. and non-U.S. direct tax, indirect tax, and tax reporting and compliance impacts of Twitch projects, programs, products, and other initiatives. Manage outside counsel and external tax advisors on advisory requests and
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Trust and confidence is fundamental to the Lyft marketplace, and the Pay, Integrity & Identity (PII) Analytics team is charged with providing and ensuring that trust and safety to all customers. The PII Analytics team is one of the most critical teams that helps protect Lyft and enables the company to grow in a sustainable way. The team is fast-paced, high-energy, and meticulous in diagnosing emerging fraud patterns and preventing fraud loss before it can happen. We drill holes in all the products we launch and obsess over how to make our business impervious to fraud vectors. The team conducts a rigorous analysis of complex data sets and sets up multiple layers of business rules, models, and other processes to prevent potential fraud. We are a highly cross-functional team and regularly engage in discussion and reviews with stakeholders to prioritize plans for reducing fraud impact and introducing safety features. We’re looking for a rock-star to join a fast-paced environment to contribute to Fraud-related analysis and operations. This individual is responsible for investigating and developing solutions to prevent and mitigate third party fraud. This person will proactively identify fraud patterns and sources to minimize the company’s exposure to financial and reputational risk. The Senior Analyst will take ownership over multiple discrete fraud segments to develop and execute a strategy which addresses fraud in the earliest stages of detection. The Senior Analyst will define fraud prevention measures that are mindful of the impact on good user experience while inhibiting fraud actors’ ability to reach our platform. This person is quantitatively driven, detail-focused, and operations-savvy while ensuring the best possible customer experience. This individual possesses a high level of subject matte
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role For many of our creators, streaming on Twitch is a career, and our payment systems are central to making this possible. We're operating at a massive scale and you'll help millions of creators to earn a living doing what they love. As a key member of the engineering team, you will report to the Senior Engineering Manager of Payments team and have the opportunity to build and scale solutions that affect millions of users and broadcasters. You will take high ownership of your services - architecting, building and operating them. You will partner with other engineers, product managers, designers and data specialists to deliver solutions. Our team is based in San Francisco, CA You Will: Work with technical leads and other engineers to design and develop commerce/payments platform and services Contribute to customer-focused project deliveries Work with other teams to clarify product requirements Improve engineering processes Participate in design and code reviews You Have: Minimum of Bachelor’s degree in Computer Science or prior relevant engineering experiences Strong understanding of data structures, algorithms, data modeling and schema design 1+ years as an software engineer Experience creating detailed technical documentation Proficient experience level in one or more of the fol
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the team Plaid’s Strategic Finance team plays a critical role in shaping our long-term business strategy and execution. The Strategic Finance team helps provide analytical rigor and data-driven insights to drive success across the entire organization The Strategic Finance team’s purpose is to support Plaid in achieving its short-term and long-term strategic & financial goals and help inform, articulate, and shape Plaid’s growth trajectory Role Description You will drive initiatives including forecasting, designing analytical and financial frameworks to optimize decision-making, and providing senior management with insights about our performance. You will be responsible for FP&A processes such as month-end reporting, forecasting, variance analysis, and preparation of financial reporting for senior leadership / Board. You are highly analytical and strategic, and can seamlessly navigate between complex details and the big picture. Responsibilities Support critical FP&A processes, including month-end reporting, recurring forecasts, and preparation of financial reporting for senior leadership and Board presentations. Act as a strategic partner to senior leaders by pro
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