Senior Client Management Associate Jobs

Our work informs teams at every level of Asana and drives key roadmap decisions. We partner with Product Design, Product Management, Data Science, and Engineering, as well as business and marketing teams, to develop valuable insights about customer behaviors and attitudes, translating them into actionable recommendations. We think deeply about new areas, help develop and test concepts, and improve products and services once they’ve rolled out. As a Senior Experience Researcher, you will be a strategic partner who not only executes high-impact research but also shapes the research culture to elevate our collective craft. This role is based in our Vancouver office. Day to day collaboration is split roughly 50/50 between Vancouver teammates and San Francisco teammates. Locally, you will work closely with our PLG Adoption teams, specifically partnering with the AI Activations (AIA) and Conversion and Retention (CoRe) teams. Key local partners include Product Managers, Designers, and Engineering leads. We operate with an office-centric hybrid schedule. In-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you interview for this role, your recruiter will share more about in-office requirements. In this role, you will help shape and scale Asana’s Product-Led Growth (PLG) self-serve business. We recently launched several major new products—including AI Teammates, a Meetings product, and Asana for Client Management (ACM). We are also preparing two more major product lines for launch, which will unlock entirely new workflows and use cases for our customers. Historically, our growth relied on selling more seats or moving customers to higher tiers. Now, we have multiple new growth vectors, from AI credit consumption to these brand new product offerings. You will play a pivotal role in uncovering how to introduce u

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: The Director, Business Development at eClinical Solutions is responsible for driving revenue growth and strategic partnerships across all eClinical solutions technology offerings and analytics SaaS solutions. This role focuses on expanding new and existing client relationships within the life sciences industry, shaping go-to-market strategy, and positioning the organization as a trusted SaaS partner to guide customers. The ideal candidate brings deep industry knowledge, strong executive presence, and an ability to work on closing complex deals. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Business Development & Revenue Growth Own and execute the elluminate business development territory strategy to achieve and exceed revenue targets and sales quota with new accounts Identify, qualify, and close new business opportunities across biotech and pharma using industry connections, inside sales team, internal leads and cross selling across the current team Drive large, complex deal pursuits for elluminate Build and manage pipeline with timely and accurate inputs in CRM(salesforce) to accurately forecasting and reporting to senior leadership Client & Partner Engagement Serve as a trusted advisor to senior client stakeholders, including data management, clinical, biometrics, and procurement leaders Develop long-term strategic relationships with accounts to support account expans

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Location: Turbhe, Navi Mumbai Business Unit: CBIG (Credibility Business Insights Group) Function: Operations Key Responsibilities: Engage with senior client stakeholders (CEOs, CFOs, VPs, etc.) to understand business/financial performance, conduct management discussions, and maintain accurate documentation of all interactions. Resolve customer issues and queries by coordinating across internal teams and sales, ensuring adherence to SLAs/SOPs and delivering timely, high‑quality solutions. Support sales teams through product explanations, presentations, data extracts, onsite assistance (if required), and handling specialized product-related queries. Review and validate reports prepared for SMEs and corporates, ensuring accuracy, process compliance, and adherence to timelines and quality standards. Perform complex financial and business analysis, contribute to rating assignments, participate in rating committees, and engage in product enhancement discussions. Drive process improvements by ensuring MIS updates, adding value to reports, collaborating on cross-functional projects, and enhancing overall reporting quality. Key Requirements: CA/MBA with 8+ years of experience, strong communication skills, MS Office proficiency, industry knowledge, and willingness to travel. Engage with senior client stakeholders (CXOs, Directors, Proprietors) for business and financial discussions, query resolution,

CX Transformation Specialist - Product & Experience Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Help leading financial institutions reimagine customer experiences through strategy, innovation, AI and transformation. The Role As a CX Transformation Specialist within Capco’s Product & Experience practice, you will help clients transform how they acquire, engage, serve and retain customers across the end-to-end customer lifecycle. Working alongside senior client stakeholders and multidisciplinary Capco teams, you’ll design customer-centric strategies, operating models and experiences that deliver measurable business and customer outcomes. From defining customer strategies and go-to-market approaches for new propositions to redesigning customer journeys and enabling AI-powered experiences, you’ll help shape the future of customer experience across financial services. What You’ll Do Lead or support CX transformation engagements across banking, insurance, wealth management, capital markets, and payments. Design customer strategies, service propositions, go-to-market approaches and future-state operating models that improve customer and business outcomes. Analyse customer journeys, pain points and operational processes to identify opportunities for transformation and optimisation. Conduct market, competitor and customer research to identify emerging trends, unmet customer needs and growth opportunities, translating insights into actionable recommendations. Synthesise qualitative and quantitative research into compelling client presentations, business cases and executive-level recommendations that support strategic decision-making. Apply customer insights, human-centred design and experimentation techniques to develop, test and refine new products, propositions, services and business models. Define business requi

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Role Description Key Responsibilities Drive complex enterprise data transformation initiatives involving data analytics, reference data, data quality, regulatory data, reconciliation, and large-scale data transformation and migration programs. Act as a senior client-facing leader, engaging with global stakeholders across business, operations, technology, data governance, and executive leadership. Provide delivery leadership across interconnected workstreams including business analysis, migration, testing, process transformation, and coexistence/cutover planning. Establish strong program governance, execution discipline, escalation management, and cross-stream coo

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director - Loyalty Customer Success Lead - Eastern Europe Role Summary Mastercard’s Loyalty Solutions team is seeking a Director, Program Management (EEMEA) to lead post sale customer success delivery for a regional portfolio of issuers, merchants, and partners in the Eastern European Division. This role is accountable for helping customers realize measurable business outcomes through our loyalty, rewards, and customer engagement solutions—driving platform adoption, customer value, and long term growth. The Director will lead a team across the region supporting Rewards, Offers, and program operations and implementations, ensuring strong delivery quality and operational excellence across markets with varying levels of loyalty maturity. The role will partner closely with Sales, Product, and Delivery to influence key commercial and customer KPIs—including renewals, retention, ARR expansion, and NPS—and will build senior client relationships to maintain momentum, mitigate risk, and identify new value for customers and Mastercard. Success in this role requires deep expertise in digital marketing, loyalty best practices, and complex program management. Candidates with superior communication and collaboration skills are a must, as is the ability to align resources and solve complex problems in a matrixed environme

About the Team Joining Capco means joining an organization that is committed to an inclusive working environment where you are encouraged to #BeYourselfAtWork. Capco's Cybersecurity Practice is a multi-disciplinary team focused on helping leading financial institutions navigate an increasingly complex cyber, technology, and regulatory landscape. We partner with clients to evaluate, design, and implement risk-aware solutions that strengthen resilience, protect critical assets, and enable innovation. As artificial intelligence continues to transform financial services, our team works closely with clients to develop secure and responsible AI adoption strategies, establish governance frameworks, manage emerging technology risks, and build trust in AI-enabled products and services. We combine deep expertise in cybersecurity, risk management, financial services, cloud transformation, and data protection to help executive leadership address their most critical business and security challenges. About the Job As a Principal Consultant within our Cyber Advisory Practice, you will serve as a trusted advisor to senior client stakeholders, leading complex cybersecurity and technology risk engagements across the Financial Services sector. You will be responsible for helping clients define and execute cybersecurity strategies, strengthen governance programs, manage enterprise risk, and address emerging challenges related to digital transformation, cloud adoption, and artificial intelligence. You will lead consulting teams, oversee delivery across multiple workstreams, contribute to business development initiatives, and play a key role in shaping the continued growth of Capco's Cybersecurity Practice. What You'll Get to Do Lead cybersecurity, technology risk, and AI governance engagements for global financial institutions, helping clients identify, assess, and mitigate cyber and emerging technology risks. Perform assessments of platforms, applications, cloud environments, AI

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. The Opportunity We are looking for experienced banking professionals who combine deep domain expertise with strong consulting capabilities. As a Lead Functional Consultant , you will partner with leading global banks to transform how they design and manage banking products, pricing, billing, rates, fees, and customer relationships. You'll work closely with senior client stakeholders, product teams, and engineering to translate complex business challenges into scalable platform solutions using the Zafin SaaS platform. If you're passionate about solving business problems, influencing strategic decisions, and delivering impactful banking transformations, we'd love to hear from you. Key Responsibilities Lead client discovery workshops and consulting engagements. Analyze business processes, identify opportunities, and recommend scalable solutions. Translate business requirements into functional designs using the Zafin SaaS platform. Configure banking products, pricing, rates, fees, and business rules. Collaborate with Product, Engineering, and Cus

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. The Opportunity We are looking for experienced banking professionals who combine deep domain expertise with strong consulting capabilities. As a Lead Functional Consultant , you will partner with leading global banks to transform how they design and manage banking products, pricing, billing, rates, fees, and customer relationships. You'll work closely with senior client stakeholders, product teams, and engineering to translate complex business challenges into scalable platform solutions using the Zafin SaaS platform. If you're passionate about solving business problems, influencing strategic decisions, and delivering impactful banking transformations, we'd love to hear from you. Key Responsibilities Lead client discovery workshops and consulting engagements. Analyze business processes, identify opportunities, and recommend scalable solutions. Translate business requirements into functional designs using the Zafin SaaS platform. Configure banking products, pricing, rates, fees, and business rules. Collaborate with Product, Engineering, and Cus

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Overview WPP Media Japan is revolutionizing the advertising industry through the power of data and artificial intelligence. At WPP Media, our vision for the Influencer Solutions team (GOAT) is to become the leading data-driven influencer consultancy. Purpose of Role The Head of Influencer Solutions is a senior leadership role responsible for the strategic direction, commercial success, and operational excellence of the agency's influencer marketing practice in Japan. This role combines strategic thought leadership with senior client stewardship, leading a multi-disciplinary team across account management, strategy, and campaign delivery to drive significant growth and establish the agency as the leading influencer solutions partner in the market. The Head of Influencer Solutions is accountable for financial ownership, team development, and defining the future of influencer marketing for our clients and the agency. Key Responsibilities The below are the key responsibilities for this role: Strategic Leadership & Vision Define and execute the long-term strategic vision for the influencer solutions pr

Build something people love Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work . The Role As a Senior Tax Planner on our Wealth Management team, you'll ensure that financial plans built for our high-net-worth clients are optimized for tax efficiency. Your job isn't to build a financial plan from scratch — it's to take an already sound plan and push it further: identifying every applicable strategy and maximizing tax alpha for each and every wealth management client we serve. This is a role for someone who thinks like both a tax expert and a financial planner. You'll need the technical depth to spot the strategy, and the CFP-level fluency in financial planning to know how it fits into the bigger picture of a client's plan. We move fast here, and we expect this role to move with us. Naive ambition is one of our core values — and this team pushes hard to find better, faster ways to do the work, including using AI as a genuine extension of how we operate. Unlike traditional roles in this space, this position is fully salaried with no commission structure or sales targets. What You'll Do Review and optimize financial plans across our $1MM–$3MM client segment (with some exposure up to $5MM), ensuring every applicable tax strategy has been identified and applied Maximize tax alpha for every wealth management client — finding the incremental value that even a good plan misses Act as the internal liaison to our Advisor team on com

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Senior Occupancy Planner , you are a proactive leader driving occupancy strategies and portfolio optimization on behalf of our client. Reporting to the Americas Occupancy Planning Lead, you will act as a strategic partner bridging the line of business goals with creative space solutions. You are a Subject Matter Expert in the client's workplace programs, utilizing data analytics to design forward-thinking occupancy plans, migration schedules, and group-level sequencing. A master of navigating ambiguity, you will model superior client relationship management, guiding both your team and stakeholders through the evolution of the workplace. Key Responsibilities Strategic Planning & Delivery: Translate complex business requirements into occupancy plans and space solutions, utilizing industry best practices, sharing ratios, and neighborhood workplace programs. Cross-Functional Collaboration: Serve as the primary liaison between the client and internal partners. Foster strong relationships with the Real Estate and Workplace Services team, Project Management, and Facilities Management to align on headcount projections, move executions, and timelines. Change Management & Communication: Act as an excellent commun

This position will be responsible for facilitating sales operations in bunkering through effective interdepartmental liaison, client relationship management, contract management, data reporting, and strategic digitization and automation initiatives Source: Adani Group | Job ID: 57285

POSITION SUMMARY Clearwater is seeking a skilled and experienced Senior Microsoft 365 and Azure Cloud Engineer to join our team. The ideal candidate will have a strong background in Microsoft 365 Configuration and Management and significant experience with Azure operational tools such as Entra ID and Intune. As an Engineer, you will play a crucial role in managing and maintaining our client’s M365 and Azure-based infrastructure, ensuring its reliability, security, and scalability. SPECIFIC JOB RESPONSIBILITIES M365 and Azure Client Operations Management: Microsoft Entra ID — day-to-day identity management: Conditional Access policies, SSPR, PIM (Privileged Identity Management), directory sync (Entra Connect / Cloud Sync), B2B/B2C configurations, app registrations, enterprise app management Microsoft Intune — device enrollment (BYOD + corporate), compliance policies, configuration profiles, app deployment, co-management with SCCM if applicable, Autopilot Microsoft Purview — data classification, sensitivity labels, DLP policies, insider risk management, communication compliance, audit log review Exchange Online — mail flow rules, connectors, hybrid config, anti-spam/anti-phishing policies (Defender for Office 365) SharePoint Online & OneDrive — permissions governance, external sharing controls, tenant-level configuration Microsoft Teams — policy management, governance (lifecycle, guest access, DLP integration) Microsoft 365 Defender / Defender XDR — incident response integration, alert triage, threat hunting basics Azure Operation Management: Azure IaaS/PaaS operations — Setup VMs, VNets, NSGs, storage accounts, Key Vault Entra ID integration with Azure resources – Setup RBAC, managed identities, configure service principals Azure Policy and Defender for Cloud – Perform and monitor compliance posture management Hybrid connectivity — Setup ExpressRoute, VPN Gateways, Azure Arc PowerShell / Microsoft Graph API — Enable Automation of both Azure and M365 worklo

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support Guidepoint’s full suite of service offerings — from expert interviews and surveys to insights and research solutions — helping clients stay informed and make better business decisions. Our teams focus on building long-term partnerships and delivering tailored solutions that maximize client value. We are looking for a Senior Business Development Manager to further grow our Corporate business across Southeast Asia. This role will be responsible for driving the full sales cycle, from business development and account expansion to project execution and client relationship management. It is an exciting opportunity for a self-starter with experience in insights, research, or consultative solution sales to contribute to Guidepoint’s evolving corporate growth strategy and expanding product capabilities. What You’ll Do: Drive outbound prospecting efforts to identify, qualify, and develop new business opportunities across Southeast Asia corporate accounts Build and manage relationships with existing strategic accounts to identify growth, retention, and cross-selling opportunities across Guidepoint’s service offerings Lead the end-to-end sales cycle, including client meetings, commercial discussions, proposal development, contracting, and delivery coordination Partner closely with Client Service teams to ensure high-quality execution and strong client outcomes Achieve designated business development, revenue, and account growth targets through disciplined pipeline management and commercial execution Conduct client feedback and account review meetings to strengthen relationships and uncover new opportunities Support the development of marketing materials, client presentations, and go-to-market initiatives for new products and solutions Develop a strong understanding of primary research methodologies, industry trends, competitor l