Senior Client Management Associate Jobs

AI Programme Manager Location: London (Hybrid) | Practice Area: Wealth & Asset Management | Type: Permanent Lead AI transformation programmes that are reshaping the future of Wealth & Asset Management **Please note we WAM experience is essential for this role** The Role Join Capco’s Wealth & Asset Management practice as an AI Programme Manager, helping some of the industry's leading wealth managers, private banks, asset managers, investment platforms, and retirement providers accelerate their AI transformation journeys. As AI continues to reshape how firms engage clients, support advisers, manage investments, and optimise operations, organisations are seeking experienced leaders who can translate ambition into sustainable delivery. This role combines programme leadership, strategic consulting, governance, stakeholder management, and AI-enabled transformation to help clients realise measurable value from emerging technologies. You will lead complex programmes spanning business, operations, technology, data, risk, compliance, and product teams, ensuring AI initiatives are effectively governed, aligned to strategic objectives, and delivered successfully within highly regulated environments. Working closely with senior client stakeholders and multidisciplinary delivery teams, you will oversee programme roadmaps, governance frameworks, delivery execution, risk management, and organisational adoption. This is also an AI-infused delivery role. You will be encouraged to explore how approved AI tools can enhance programme delivery, improve decision-making, and increase efficiency, while ensuring human judgement, accountability, and appropriate governance remain at the centre of delivery. What You’ll Do Lead the delivery of complex AI, Generative AI, and emerging AI transformation programmes across Wealth & Asset Management organisations, overseeing governance, planning, reporting, risk management, and successful programme execution. Partner with senior stakeh

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Position Overview We are seeking a highly motivated and experienced VP, Management Supervisor to lead a portfolio of market access focused accounts. The ideal candidate brings deep expertise in market access and payer marketing, strong client leadership skills, and a proven ability to deliver innovative, high-impact solutions. This role requires a strategic thinker who can connect evolving landscape dynamics, healthcare policy, and value communication needs to business objectives. Role Requirements Strategic Client Leadership Build and maintain trusted relationships with senior client stakeholders across market access, payer marketing, value and evidence, commercial, and medical functions. Lead the development and presentation of integrated market access strategies aligned with client business goals. Serve as a strategic partner for market access and payer-focused clients, developing a deep understanding of brand objectives, access challenges, and reimbursement landscapes. Identify opportunities to expand agency partnerships through innovative access-focused s

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Account Management - Commercial Issuers Our mission at Mastercard is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions simple, safe, and smart. Our solutions help individuals, financial institutions, governments, and businesses function. We are looking for a VP Commercial Account Manager to support the North America business of one of Mastercard's largest and most complex commercial issuers. This team is responsible for partnering closely with a variety of internal stakeholders including sales, product and finance to support the client's growth objective. About The Role • Own and lead Mastercard’s relationship with the assigned account, serving as a trusted advisor to senior client leadership on portfolio growth, economics, and long-term strategy • Identify, shape, and execute strategic initiatives that drive measurable growth in spend, acquisition, and engagement across cobranded portfolios • Maintain an up-to-date expert-level knowledge on both Mastercard’s and your customers’ businesses and industries. • Translate payment and customer data into actionable insights that inform client decision-making and unlock growth opportunities • Build relationships and trust throughout both Mastercard and customer organiz

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. We are seeking an accomplished, driven and astute IT leader to serve as the Jencap’s Head of ConceptOne Agency Management Platform. This is a pivotal, career-defining opportunity for an individual who combines deep insurance broking domain knowledge with proven program delivery, change management, and technical leadership capability. This role can be a hybrid arrangement in any Jencap office in the US or Remote. Key Responsibilities • Provide regular, clear program updates to the Senior Business and IT Leadership Team and Board as required. • Manage third-party suppliers, vendors and the project implementation team(s), ensuring contractual obligations are met and delivery milestones achieved. • Large Systems Implementation – project implementation experience, acting as an architect or technical lead on insurance or financial systems • Develop and maintain detailed project plans, RAID logs, and governance documentation throughout the program lifecycle. • Demonstrate an understanding of enterprise reference data – like customer, account, security etc • Demonstrable experience in Straight-Through Processing (STP) – ideally in the Insurance sector. • Demonstrable understanding of end-to-end insurance broking processes, including policy lifecycle, client management, renewals, endorsements, and compliance requirements. • Map current-state insurance b

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. JOB OVERVIEW: Business Director (BD) is a leader amongst many stakeholders, including clients, internal account, creative, cross domains. S/he is a key driver of business stability as well as growth. BD is wholly responsible for an assigned portfolio of clients, new business and staff. Within this portfolio, BD has full P&L and revenue delivery responsibilities. Beyond financial accountability, BD is responsible for the quality of agency output, both strategically and creatively. BD works closely with senior management on the overall strategic direction of the agency and day-to-day agency management. S/he is involved in new business development, talent development and staff coaching. S/he forms strong working relationships with the senior people of VOJ. BD has a strong understanding of brand management, strategic planning, customer engagement, and customer management, and develops new business as well as grows existing business. RESPONSIBILITIES: Client Management With the Client Group (CG) leader, res

OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for Senior Product Managers to drive institutional client growth, manage market maker and VIP programs, and deliver credit and lending products for OKX's institutional client base — including hedge funds, trading firms, asset managers, and financial institutions. Depending on background, the role may focus on: (a) Institutional client management — VIP programs, market maker programs, and fund/asset manager operations; (b) Institutional credit products — VIP Loan, Credit Line, Post-Trade Settlement; or (c) Growth strategy and cross-team initiatives — Driving quarterly growth plans in partnership with Core Trading, Retail, and Earn teams. This is a strategic and hands-on role where you'll collaborate closely with engineering, risk, compliance, sales/BD, and relationship management teams to deliver secure, scalable, and client-centric solutions that power OKX's institutional offerings. What You’ll Be Doing Product Strategy a

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for Senior Product Managers to drive institutional client growth, manage market maker and VIP programs, and deliver credit and lending products for OKX's institutional client base — including hedge funds, trading firms, asset managers, and financial institutions. Depending on background, the role may focus on: (a) Institutional client management — VIP programs, market maker programs, and fund/asset manager operations; (b) Institutional credit products — VIP Loan, Credit Line, Post-Trade Settlement; or (c) Growth strategy and cross-team initiatives — Driving quarterly growth plans in partnership with Core Trading, Retail, and Earn teams. This is a strategic and hands-on role where you'll collaborate closely with engineering, risk, compliance, sales/BD, and relationship management teams to deliver secure, scalable, and client-centric solutions that power OKX's institutional offerings. What You’ll Be Doing Product Strategy a

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. *Open to fully remote anywhere in the U.S. or hybrid work location for this role* Position Summary The Senior Analyst, Account Management is responsible for the day-to-day management and support of Meritain's Alternative Health & Advocacy Solutions partner portfolio, including navigation, advocacy, and point solution vendors. This role serves as a primary operational contact for assigned partners and internal stakeholders, driving service excellence, issue resolution, partner accountability, and ongoing relationship management. The individual will partner closely with Account Executives, sales leadership, client management teams, implementation teams, and operational stakeholders to support partner performance, facilitate cross-functional collaboration, and execute strategic initiatives that improve client, member, and partner experience. Responsibilities include monitoring operational performance, coordinating issue remediation, supporting implementations and escalations, maintaining governance processes, identifying opportunities for improvement, and contributing to sales enablement and growth initiatives. The ideal candidate demonstrates strong relationship management skills, operational acumen, project coordination capabilities, and the ability to navigate complex stakeholder environments while supporting innovative healthcare solutions. Required Q

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. Senior Project Manager - Job Description What is the Opportunity? This is not a conventional project management role. We are looking for a transformation leader who can take ownership of complex, customer-facing banking technology programs and bring together business, product, engineering, architecture and executive stakeholders to deliver measurable outcomes. You will lead major SaaS implementation and transformation engagements for global financial institutions — navigating complexity, challenging assumptions, managing competing priorities and creating confidence with senior client stakeholders. We want someone who can move comfortably between the boardroom and the delivery room. What You Will Do Own complex banking technology programs from mobilization through implementation and go-live. Job Description | Confidential 2 Act as a trusted delivery partner to senior client stakeholders. Translate strategic objectives into executable transformation roadmaps. Lead globally distributed Product, Engineering, Architecture, QA and Consulting teams.

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary: We are looking for an experienced Senior Mechanical Engineer to oversee design review, execution, and commissioning of HVAC systems and Process Utility systems for large-scale Oil & Gas and Pharmaceutical projects. The role involves end-to-end project management, including stakeholder coordination (PMC, GC, and sub-vendors), ensuring compliance with international standards, and delivering projects safely, on time, and within budget. Key Responsibilities: • Supervise and review the work of GC, PMC, and sub-vendors to ensure compliance with contractual obligations and project specifications. • Conduct regular site inspections and escalate any deviations, delays, or quality issues to the client management team. • Review engineering deliverables such as P&IDs, PFDs, equipment sizing calculations, data sheets, and technical specifications. • Validate designs for compliance with API, ASME, ASTM, ISO, IS codes, ASHRAE, SMACNA, and cGMP guidelines. • Ensure accurate integration of HVAC and Process Utility systems into project scope. • Review vendor documents, GA drawings, and layout for correctness and constructability. • Plan and supervise execution activities for HVAC and Process Utility systems across multiple work fronts. • Coordinate with PMC, General Contractors, and sub-vendors for timely execution and issue resolution. • Drive construction sequencing, resource allocation, and contractor mobilization plans. • Prepare and m

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team: The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program. If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you! What you’ll be doing: Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests Work with Forma.ai's Product and Engineering teams to articulate customer feedback that informs the priority of new product features and to implement new platform features to support continuous improvement and automation Manage customer expectations regarding deliverables and project timelines, ensuring Forma is positioned for success Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives. Be responsible

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team: The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program. If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you! What you’ll be doing: Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests Work with Forma.ai's Product and Engineering teams to articulate customer feedback that informs the priority of new product features and to implement new platform features to support continuous improvement and automation Manage customer expectations regarding deliverables and project timelines, ensuring Forma is positioned for success Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives. Be responsible

Pharma Commercial Consulting & Data Analytics Leader Role Overview We are looking for a senior Pharma consulting leader with strong expertise in Data & Analytics (D&A) and technology-led transformation. This individual will be part of the Business Consulting Group and will work closely with Account Management and Sales teams to drive consultative client engagement, solutioning, presales, and onsite delivery leadership for strategic Pharma and Consumer Health clients. The ideal candidate should be able to engage credibly with senior client stakeholders (VP+ level) and articulate how technology, AI, and data-driven solutions can solve complex business problems across the Pharma Commercial value chain. Key Responsibilities Consultative Sales & Client Advisory Partner with Sales and Account teams to drive strategic growth opportunities across Pharma and Consumer Health accounts. Lead client-facing consultative discussions, workshops, roadshows, and executive presentations. Influence customer decision-making through domain-led solutioning and thought leadership. Engage with senior client stakeholders (VP/CXO level) across Commercial, Marketing, Sales, and Analytics functions. Presales & Solution Leadership Own and lead presales efforts including: Opportunity qualification Solution development Proposal creation RFP responses POV creation and storytelling Provide outside-in industry perspectives and inside-out capability positioning. Build differentiated offerings and GTM narratives around Pharma Commercial analytics and AI. Delivery Leadership Lead onsite delivery engagements for strategic clients. Work closely with global delivery teams to ensure successful execution and client satisfaction. Act as a trusted advisor to clients while ensuring alignment between business outcomes and technology implementation. Functional Expertise Required Strong understanding of Pharma Commercial business processes and analytics use cases, including: Sales Force Effecti

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact The Director, Biometrics Business Strategy at eClinical Solutions is a senior commercial leader responsible for driving revenue growth and strategic partnerships across biometrics services, including biostatistics, statistical programming, data management, and eClinical Solutions related analytics solution, elluminate . This role focuses on expanding new and existing client relationships within the life sciences industry, shaping go-to-market strategy, and positioning the organization as a trusted biometrics partner and as a resident SME to guide customers. The ideal candidate brings deep industry knowledge, strong executive presence, and an ability to work on closing complex deals in data management and biometrics services. Your day to day Business Development & Revenue Growth: Own and execute the biometrics business development strategy to achieve and exceed revenue targets. Identify, qualify, and close new business opportunities across biotech and pharma using industry connections, inside sales team, internal leads and cross selling across the current team. Drive complex deal pursuits including end to end and functional service provider (FSP) models. Build and manage pipeline with timely and accurate inputs in CRM (salesforce) to accurately forecasting and reporting to senior leadership. Client & Partner Engagement: Serve as a trusted advisor to senior client stakeholders, including data management, clinical, biometrics, and procurement leader Develop long-term strategic relati

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact The Director, Biometrics Business Strategy at eClinical Solutions is a senior commercial leader responsible for driving revenue growth and strategic partnerships across biometrics services, including biostatistics, statistical programming, data management, and eClinical Solutions related analytics solution, elluminate . This role focuses on expanding new and existing client relationships within the life sciences industry, shaping go-to-market strategy, and positioning the organization as a trusted biometrics partner and as a resident SME to guide customers. The ideal candidate brings deep industry knowledge, strong executive presence, and an ability to work on closing complex deals in data management and biometrics services. Your day to day Business Development & Revenue Growth: Own and execute the biometrics business development strategy to achieve and exceed revenue targets. Identify, qualify, and close new business opportunities across biotech and pharma using industry connections, inside sales team, internal leads and cross selling across the current team. Drive complex deal pursuits including end to end and functional service provider (FSP) models. Build and manage pipeline with timely and accurate inputs in CRM (salesforce) to accurately forecasting and reporting to senior leadership. Client & Partner Engagement: Serve as a trusted advisor to senior client stakeholders, including data management, clinical, biometrics, and procurement leader Develop long-term strategic relati