Senior Client Management Specialist Jobs

CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Lead complex core banking transformations that shape the future of financial services. The Role As a Senior Delivery Lead Manager at Capco, you will take a leading role in the successful delivery of complex modern core banking transformation programs for our financial services clients. You will combine deep delivery expertise with a strong understanding of modern core banking platforms and transformation. You will work closely with senior client stakeholders, technology teams, vendors and Capco colleagues to establish effective delivery structures, manage dependencies and risks, and drive programs from mobilization through implementation. You will bring the credibility to operate effectively with senior stakeholders while remaining close enough to delivery to identify challenges, unblock teams and maintain momentum across complex transformation environments. What You’ll Do Lead end-to-end delivery of large-scale modern core banking implementation and transformation programs, from mobilization and planning through implementation and transition. Establish effective program governance, delivery plans, milestones, dependencies and controls, providing clear visibility of progress, risks and key decisions. Coordinate multidisciplinary teams across business, technology, architecture, data, testing, migration, operations and third-party vendors to maintain alignment throughout delivery. Build trusted relationships with senior client stakeholders, providing clear communication, constructive challenges and practical recommendations to resolve complex delivery issues. Support t

About Capco Capco is a global business and technology consultancy dedicated to the financial services industry. We combine deep industry expertise with consulting and technology capabilities to help leading financial institutions solve complex strategic and transformation challenges. Across APAC and globally, we work with banks and financial institutions on initiatives spanning digital strategy, business transformation, operating model design, technology transformation and large-scale change. As we continue to grow our Malaysia practice, we are looking for consultants who can combine strategic thinking, banking domain expertise and strong consulting capabilities to help our clients define and deliver the future of banking. Role Overview We are seeking an experienced Management Consultant with Digital Banking expertise to support strategic transformation initiatives across our banking clients. You will work with senior client stakeholders to assess existing digital banking capabilities, identify strategic opportunities and gaps, evaluate future-state options, and translate these into clear recommendations and actionable transformation roadmaps. Depending on the engagement, this may include reviewing a bank's digital portfolio, customer propositions, channels, capabilities, operating model, technology landscape and market footprint, and defining how these should evolve to support future business priorities. This is a strategy and advisory-focused role rather than a traditional project delivery position. You should be comfortable working with ambiguous problems, structuring complex questions, conducting analysis, challenging existing thinking and communicating clear recommendations to senior executives. What You'll Do Digital Banking Strategy Support the development and refinement of digital banking strategies aligned to business priorities, customer needs and market developments. Assess existing digital propositions, channels, products, capabilities and initiatives. I

Bridge strategy and execution in Wealth—deliver platforms that advisors, investors, and operations can trust. We’re seeking a Technical Delivery Lead with Wealth domain expertise—spanning product manufacturing, investment operations/back office, distribution, and front-office/advisor platforms. You will partner closely with CIOs, CTOs, and senior business leaders, acting as a trusted advisor to shape technology strategy, architecture decisions, and transformation roadmaps. You’ll connect business strategy to complex technology landscapes, applying leading practices to deliver scalable, future-ready solutions that drive cost efficiency, performance, and growth across the end-to-end Wealth Management value chain—including Product Manufacturing, Investment Operations, Distribution & Client Management, and Front Office/Advisor Experience. What You'll Do! Lead end-to-end technology delivery across the Wealth value chain, aligning execution with enterprise strategy and executive priorities Advise CIO/CTO stakeholders on leading practices, including platform modernization, operating model design, and build vs. buy decisions Provide technology leadership across Manufacturing, Back Office, Distribution, and Front Office domains Shape target-state architecture using domain-driven design, microservices, event-driven architecture, and API-led ecosystems Translate executive strategy into delivery plans including roadmaps, OKRs, budgets, and vendor governance Drive measurable outcomes such as improved STP, reduced latency, optimized cost-to-serve, and enhanced client/advisor experience Elevate engineering maturity by establishing best practices, standards, and delivery playbooks What We're Looking For At least 15 years of proven consulting and delivery leadership in Wealth and Asset Management across multiple domains Experience engaging CIO/CTO/COO stakeholders and influencing strategic decision-making Strong technical fluency across Digital Engineering, Cloud (AWS/Azure), AP

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We’re looking for a Manager, Account Management to lead a team of Senior Account Managers supporting our largest and most complex Enterprise Fulfillment clients. This is a player-coach role: part people manager, part escalation owner, part P&L steward. You’ll own the health and growth of a portfolio of Enterprise accounts while managing the team of Senior AMs who manage the day-to-day relationships beneath you.You’ll be expected to get into the weeds on inbound/outbound exceptions, crossdock and rush-receipt escalations, DIMs and inventory discrepancies, and B2B/omnichannel program issues alongside your team, while also owning the commercial outcomes (retention, growth, margin) for the book. You will: Team Leadership & Development Directly manage and coach 6–8 Senior Account Managers, each owning a book of Enterprise fulfillment accounts. Set clear expectations, run regular 1:1s and team syncs, and build a culture of ownership and proactive client management. Develop your Senior AMs’ skills in strategic account planning, executive presence, and cross-functional influence; identify and cultivate future leaders on the team. P&L & Comme

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary : This Underwriting role is for Meritain Health, an independent subsidiary of Aetna and CVS, and one of the nation's largest employee benefits administrators. We have the resources of a national carrier coupled with the unique flexibility and devoted service of a third-party administrator (TPA). The Meritain Health underwriting department supports the attainment of organizational goals through the issuance of prospective and existing business quotations and proposals. Including administrative fee pricing, stop loss, RFP questionnaire responses, and plan consultation. This fully-remote position will have the opportunity to work on a diversified book of business including Mid-Market and our Captive/Alternate channels. Responsibilities Include: Provide guidance and consultation to our Sales and Client Management teams on pricing and stop loss strategies Prepares and issues quotations and other financial deliverables for prospective and existing business while meeting established departmental TAT goals. Prepares financial projections on prospects utilizing financial models in Excel and Salesforce. Marketing and placement of stop loss policies, negotiating terms based upon claims data, strategy, relationships. and cost avoidance/reduction efforts. Works with leaders from key functional areas to understand p

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . This is an exciting Senior Client Account Manager opportunity in the Pinterest Australia Enterprise team where you will be tasked to nurture existing and establish new relationships across some of our biggest retail accounts, as well as some new activation/growth opportunities. As such, this CAM will thrive working with a variety of customers: from highly complex, large organisations who we have long standing partnerships with, to brands/agencies who may be less familiar with Pinterest. What you’ll do: Deliver sales targets through key account management. Provide your clients with optimisations and recommendations to ensure campaign success using insights and campaign reporting to build your recommendations. Deliver a high volume of customer facing engagements/meetings. Determine short and long range sales revenue plans and track pro

Principal Consultant – Non-Financial Risk (Enterprise Risk) Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Lead enterprise-wide risk transformation and shape the future of non-financial risk The Role Capco is seeking experienced Principal Consultants with deep expertise in Non-Financial Risk to join our growing Finance, Risk, Regulatory & Financial Crime (FRRF) capability. In this senior role, you'll lead complex client engagements, advise senior stakeholders, and play a key role in shaping and delivering enterprise and operational risk transformation initiatives. Acting as a trusted advisor, you'll contribute to capability growth, proposition development, and team leadership while leveraging approved AI tools and AI-enabled ways of working to enhance analysis, improve delivery, and strengthen decision-making through responsible AI practices and appropriate human oversight. What You'll Do Lead enterprise and operational risk transformation programmes, helping clients strengthen governance, operating models, controls, and risk frameworks while identifying opportunities to leverage AI-enabled workflows and automation. Oversee trade surveillance and market abuse initiatives, optimising detection scenarios, controls, and monitoring capabilities using data-driven insights and responsible AI techniques where appropriate. Advise senior stakeholders on regulatory expectations and translate complex requirements into practical, strategic solutions that improve enterprise risk management and operational resilience. Apply and oversee AI-enabled analytics and model tuning techniques to enhance risk monitoring, alert calibration, and false positive reduction while ensuring appropriate governance, validation, and human oversight. Build trusted relationships with senior client stakeholders while contributing to business development, proposition development, capability growth, and thought leadership across the Non-Fin

AI Programme Manager Location: London (Hybrid) | Practice Area: Wealth & Asset Management | Type: Permanent Lead AI transformation programmes that are reshaping the future of Wealth & Asset Management **Please note we WAM experience is essential for this role** The Role Join Capco’s Wealth & Asset Management practice as an AI Programme Manager, helping some of the industry's leading wealth managers, private banks, asset managers, investment platforms, and retirement providers accelerate their AI transformation journeys. As AI continues to reshape how firms engage clients, support advisers, manage investments, and optimise operations, organisations are seeking experienced leaders who can translate ambition into sustainable delivery. This role combines programme leadership, strategic consulting, governance, stakeholder management, and AI-enabled transformation to help clients realise measurable value from emerging technologies. You will lead complex programmes spanning business, operations, technology, data, risk, compliance, and product teams, ensuring AI initiatives are effectively governed, aligned to strategic objectives, and delivered successfully within highly regulated environments. Working closely with senior client stakeholders and multidisciplinary delivery teams, you will oversee programme roadmaps, governance frameworks, delivery execution, risk management, and organisational adoption. This is also an AI-infused delivery role. You will be encouraged to explore how approved AI tools can enhance programme delivery, improve decision-making, and increase efficiency, while ensuring human judgement, accountability, and appropriate governance remain at the centre of delivery. What You’ll Do Lead the delivery of complex AI, Generative AI, and emerging AI transformation programmes across Wealth & Asset Management organisations, overseeing governance, planning, reporting, risk management, and successful programme execution. Partner with senior stakeh

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Position Overview We are seeking a highly motivated and experienced VP, Management Supervisor to lead a portfolio of market access focused accounts. The ideal candidate brings deep expertise in market access and payer marketing, strong client leadership skills, and a proven ability to deliver innovative, high-impact solutions. This role requires a strategic thinker who can connect evolving landscape dynamics, healthcare policy, and value communication needs to business objectives. Role Requirements Strategic Client Leadership Build and maintain trusted relationships with senior client stakeholders across market access, payer marketing, value and evidence, commercial, and medical functions. Lead the development and presentation of integrated market access strategies aligned with client business goals. Serve as a strategic partner for market access and payer-focused clients, developing a deep understanding of brand objectives, access challenges, and reimbursement landscapes. Identify opportunities to expand agency partnerships through innovative access-focused s

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Account Management - Commercial Issuers Our mission at Mastercard is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions simple, safe, and smart. Our solutions help individuals, financial institutions, governments, and businesses function. We are looking for a VP Commercial Account Manager to support the North America business of one of Mastercard's largest and most complex commercial issuers. This team is responsible for partnering closely with a variety of internal stakeholders including sales, product and finance to support the client's growth objective. About The Role • Own and lead Mastercard’s relationship with the assigned account, serving as a trusted advisor to senior client leadership on portfolio growth, economics, and long-term strategy • Identify, shape, and execute strategic initiatives that drive measurable growth in spend, acquisition, and engagement across cobranded portfolios • Maintain an up-to-date expert-level knowledge on both Mastercard’s and your customers’ businesses and industries. • Translate payment and customer data into actionable insights that inform client decision-making and unlock growth opportunities • Build relationships and trust throughout both Mastercard and customer organiz

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. We are seeking an accomplished, driven and astute IT leader to serve as the Jencap’s Head of ConceptOne Agency Management Platform. This is a pivotal, career-defining opportunity for an individual who combines deep insurance broking domain knowledge with proven program delivery, change management, and technical leadership capability. This role can be a hybrid arrangement in any Jencap office in the US or Remote. Key Responsibilities • Provide regular, clear program updates to the Senior Business and IT Leadership Team and Board as required. • Manage third-party suppliers, vendors and the project implementation team(s), ensuring contractual obligations are met and delivery milestones achieved. • Large Systems Implementation – project implementation experience, acting as an architect or technical lead on insurance or financial systems • Develop and maintain detailed project plans, RAID logs, and governance documentation throughout the program lifecycle. • Demonstrate an understanding of enterprise reference data – like customer, account, security etc • Demonstrable experience in Straight-Through Processing (STP) – ideally in the Insurance sector. • Demonstrable understanding of end-to-end insurance broking processes, including policy lifecycle, client management, renewals, endorsements, and compliance requirements. • Map current-state insurance b

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. JOB OVERVIEW: Business Director (BD) is a leader amongst many stakeholders, including clients, internal account, creative, cross domains. S/he is a key driver of business stability as well as growth. BD is wholly responsible for an assigned portfolio of clients, new business and staff. Within this portfolio, BD has full P&L and revenue delivery responsibilities. Beyond financial accountability, BD is responsible for the quality of agency output, both strategically and creatively. BD works closely with senior management on the overall strategic direction of the agency and day-to-day agency management. S/he is involved in new business development, talent development and staff coaching. S/he forms strong working relationships with the senior people of VOJ. BD has a strong understanding of brand management, strategic planning, customer engagement, and customer management, and develops new business as well as grows existing business. RESPONSIBILITIES: Client Management With the Client Group (CG) leader, res

OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for Senior Product Managers to drive institutional client growth, manage market maker and VIP programs, and deliver credit and lending products for OKX's institutional client base — including hedge funds, trading firms, asset managers, and financial institutions. Depending on background, the role may focus on: (a) Institutional client management — VIP programs, market maker programs, and fund/asset manager operations; (b) Institutional credit products — VIP Loan, Credit Line, Post-Trade Settlement; or (c) Growth strategy and cross-team initiatives — Driving quarterly growth plans in partnership with Core Trading, Retail, and Earn teams. This is a strategic and hands-on role where you'll collaborate closely with engineering, risk, compliance, sales/BD, and relationship management teams to deliver secure, scalable, and client-centric solutions that power OKX's institutional offerings. What You’ll Be Doing Product Strategy a

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for Senior Product Managers to drive institutional client growth, manage market maker and VIP programs, and deliver credit and lending products for OKX's institutional client base — including hedge funds, trading firms, asset managers, and financial institutions. Depending on background, the role may focus on: (a) Institutional client management — VIP programs, market maker programs, and fund/asset manager operations; (b) Institutional credit products — VIP Loan, Credit Line, Post-Trade Settlement; or (c) Growth strategy and cross-team initiatives — Driving quarterly growth plans in partnership with Core Trading, Retail, and Earn teams. This is a strategic and hands-on role where you'll collaborate closely with engineering, risk, compliance, sales/BD, and relationship management teams to deliver secure, scalable, and client-centric solutions that power OKX's institutional offerings. What You’ll Be Doing Product Strategy a

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. *Open to fully remote anywhere in the U.S. or hybrid work location for this role* Position Summary The Senior Analyst, Account Management is responsible for the day-to-day management and support of Meritain's Alternative Health & Advocacy Solutions partner portfolio, including navigation, advocacy, and point solution vendors. This role serves as a primary operational contact for assigned partners and internal stakeholders, driving service excellence, issue resolution, partner accountability, and ongoing relationship management. The individual will partner closely with Account Executives, sales leadership, client management teams, implementation teams, and operational stakeholders to support partner performance, facilitate cross-functional collaboration, and execute strategic initiatives that improve client, member, and partner experience. Responsibilities include monitoring operational performance, coordinating issue remediation, supporting implementations and escalations, maintaining governance processes, identifying opportunities for improvement, and contributing to sales enablement and growth initiatives. The ideal candidate demonstrates strong relationship management skills, operational acumen, project coordination capabilities, and the ability to navigate complex stakeholder environments while supporting innovative healthcare solutions. Required Q