Senior Incident And Problem Manager Jobs

Datadog Incident Response is an end-to-end incident operations solution native to Datadog’s unified observability and security platform. It brings the entire incident lifecycle — from alert to resolution — together in one place so engineers can respond fast with confidence instead of losing time switching between disconnected monitoring, paging, and incident tools. As a Senior Product Marketing Manager (PMM) - Incident Response, you will develop go-to-market strategy for new products and features, create the content that enables our sales and partner teams, and touch on all areas of the business while helping move Datadog forward. We give our Product Marketing Managers the opportunity to collaborate, investigate, and idealize how we can gear our product strategy to yield the highest results. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and drive the go-to-market strategy for Datadog Incident Response products, such as Incident Management, On-Call, and Incident AI as an expert of your product area. Create quarterly GTM plans with input and alignment from from cross-functional stakeholders that map to Incident Response business objectives. Launch new features with compelling messaging and positioning, developing assets such as slide decks, blogs, product demos, webinars, and solution briefs. Develop high-impact sales enablement assets (battlecards, pitch decks, demos) grounded in deep market and competitive insights. Partner with cross-functional teams to execute campaigns across webinars, paid media, organic channels, and sponsored events. Drive customer marketing initiatives including case studies, testimonials, and storytelling that showcase customer value and outcomes. Identify new growth opportunities and creative ways to accelerate adoptio

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Senior Security Incident Responder is a lead technical authority for incident response execution, responsible for handling the most complex, high-impact, and business-critical security incidents across WPP. The role does not have line management responsibility; people management remains with the Security Incident Management Lead. What you'll be doing: KEY RESPONSIBILITIES Advanced Incident Detection, Analysis & Response - Lead investigations for high-severity and complex security incidents. - Perform deep technical analysis using SIEM, SOAR, EDR/XDR, identity, email, and cloud telemetry. - Execute and oversee containment, eradication, and recovery actions. - Act as technical incident commander when delegated. Escalation Handling & Stakeholder Coordination - Serve as the primary escalation point for complex incidents. - Coordinate with Legal, Privacy, Risk, Technology Operations, and agency teams. - Provide clear technical updates to senior stakeholders. Forensics, Evidence Handling & Assurance - Lead forensic evidence collection, preservation, and analysis. - Ensure d

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Senior Security Incident Responder is a lead technical authority for incident response execution, responsible for handling the most complex, high-impact, and business-critical security incidents across WPP. The role does not have line management responsibility; people management remains with the Security Incident Management Lead. What you'll be doing: Advanced Incident Detection, Analysis & Response. Lead investigations for high-severity and complex security incidents. Perform deep technical analysis using SIEM, SOAR, EDR/XDR, identity, email, and cloud telemetry. Execute and oversee containment, eradication, and recovery actions. Serve as the primary escalation point for complex incidents. Coordinate with Legal, Privacy, Risk, Technology Operations, and agency teams. Provide clear technical updates to senior stakeholders. Lead forensic evidence collection, preservation, and analysis. Ensure documentation and artefacts are audit-ready. Support external forensic or law-enforcement engagement when required. Quality Assurance, Playbook Maturity & Continuous Improvement Impro

At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the Role Anyscale's need to detect and respond to security events across its production and corporate environments is growing as the company scales. We're looking for a Senior Detection and Response Engineer to own detection engineering and to lead incident response when it counts, coordinating the response and driving it to resolution. This is a high-ownership role with real room to shape how detection and response works at Anyscale. You will own the detection pipeline, the response runbooks, and incident response, reporting to the Head of Security and partnering with engineering. This role is based in India. In your first year, success looks like strong detection coverage across our cloud, endpoint, and runtime telemetry, a working correlation and alerting pipeline, and incident response runbooks that have been exercised in practice. What You'll Do Own and build detection coverage across cloud, endpoint, and runtime telemetry. Own a centralized correlation and alerting capability that turns telemetry into actionable detections. Own incident response: runbooks, escalation paths, and coordination during an incident, across corporate and production environments. Drive detection of anomalous activity across the environments

At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the Role Anyscale's need to detect and respond to security events across its production and corporate environments is growing as the company scales. We're looking for a Senior Detection and Response Engineer to own detection engineering and to lead incident response when it counts, coordinating the response and driving it to resolution. This is a high-ownership role with real room to shape how detection and response works at Anyscale. You will own the detection pipeline, the response runbooks, and incident response, reporting to the Head of Security and partnering with engineering. This role is based in India. In your first year, success looks like strong detection coverage across our cloud, endpoint, and runtime telemetry, a working correlation and alerting pipeline, and incident response runbooks that have been exercised in practice. What You'll Do Own and build detection coverage across cloud, endpoint, and runtime telemetry. Own a centralized correlation and alerting capability that turns telemetry into actionable detections. Own incident response: runbooks, escalation paths, and coordination during an incident, across corporate and production environments. Drive detection of anomalous activity across the environments

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Senior Security Engineer, Detection & Response will play a critical role in advancing Fanatics' threat detection, automated incident response, and AI-enabled security capabilities. ROLE OVERVIEW Fanatics is seeking an experienced Senior Security Engineer to join our Detection and Response team, bringing hands-on expertise in incident response, detection engineering, and SOAR development to help scale our security operations. The ideal candidate combines a defensive practitioner's mindset with deep knowledge of adversarial TTPs, driving continuous improvement across detections, automated workflows, and cross-team security partnerships. The Senior Security Engineer, Detection & Response delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Provide technical input and direction on detection and response projects, including tasking, reviewing peer engineers' work, and mentoring team members to elevate the team's overall capabili

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. Solution Implementation & Configuration Deploy and configure Microsoft Intune for device management, compliance policies, security baselines, and application protection. Implement Defender for Endpoint and Defender for Server for advanced threat protection, vulnerability management, and automated remediation. Integrate Windows 365 Cloud PC with Intune and Defender for Endpoint for secure hybrid work scenarios. Support Microsoft Sentinel integration for centralized monitoring and incident correlation where required. Configure Microsoft Purview solutions including Information Protection, Data Loss Prevention (DLP), Insider Risk Management, and eDiscovery. Implement Microsoft Entra capabilities such as Conditional Access, Privileged Identity Management (PIM), Identity Protection, and RBAC. Technical Delivery & Support Work collaboratively with architects, project managers, and other consultants to deliver projects efficiently. Troubleshoot and res

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Security Engineer, Incident Response About the job The Security Incident Response Team (SIRT) is looking for a Senior Security Engineer who is passionate about solving Twilio’s mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio’s global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments. You will work within a team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions. You will be a valued member of a team of deeply technical Security Engineers to focus on creating bespoke and standard Security response processes, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will he

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Senior Manager of Security Operations, you will lead and scale Everpure's global Detection Engineering and Cloud Incident Detection & Response (CIDR) teams. You will own the mission of transforming SecOps into a proactive, intelligence-driven defense engine that measurably reduces risk across cloud, SaaS, infrastructure, and endpoint environments. Partnering closely with GRC, Infrastructure, Product Security, and Engineering leadership, you will establish operational work plans, detection standards, and response strategies that safeguard the Everpure Platform against sophisticated global threats. WHAT YOU'LL DO Direct Detection Engineering & Incident Response Strategy: Establish operational objectives, work plans, and SLAs across threat detection, automated response workflows, and incident triage to continuously optimize Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR). Champion Threat-Informed Detection & Validation: Lead the deployment and continuous refinement of a high-signal detection inventory mapped to MITRE ATT&CK, validating control efficacy through automated simulations, red/purple team exercises, and threat hunt findings. Streamline Telemetry Ingestion & Automation: Oversee the architectural ingestion of multi-cloud (AWS, Azure), endpoint, network, and SaaS log sources into SIEM and SOAR pipelines, reducing false positives and accelerating automated remediation. Lead

HSE role involving site audits trainings compliance incident management and Job requires 80 % of time in travelling across the country. Must be self-organized and flexible to travel. Address: SODEXO India On-site Service Solutions. B21, IInd & IIIrd Floor, Sec-58, Noida (U.P.)- 201301 Facility: DL QHSE Qualification: Graduate Experience: 8 - 12 years Preferred Gender: FEMALE Source: Sodexo India | Job Code: IJP575651

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document deci

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Toronto for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document dec

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Atlanta and New York City for our hybrid working model. What you’ll do Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable ow

The Senior Site Reliability Engineer (SRE) is responsible for ensuring the reliability, availability, performance, and operability of production systems across our platforms, by applying software engineering practices to operations, with a focus on automation, observability, and incident response. Responsibilities: Own and improve the reliability, availability, and performance of production services in Google Cloud (GCP). Participate in incident management, including detection, triage, mitigation, escalation, and recovery. Use and improve incident workflows and tooling (e.g., ServiceNow) to ensure clear ownership and timely communication. Design, implement, and operate observability solutions including monitoring, logging, tracing, synthetics, and dashboards (e.g., Splunk Observability, OpenTelemetry ). Reduce operational toil through automation and engineering-led solutions, proactively introducing and driving SRE best practices. Support on-call rotations across multiple time zones, contributing to a sustainable 24/7 support model. Define, monitor, and report SLIs, SLOs, and error budgets for critical services. Drive and be accountable for best-in-class service availability through SRE principles, automation, and proactive reliability engineering. Essential skills and/or Certifications: Bachelor’s degree in Computer Science, Information Technology or related field Strong experience with cloud-native concepts and technologies, with a strong preference for Google Cloud Platform (GCP) and Kubernetes (GKE ). Proven experience with Site Reliability Engineering and production incident management , ideally using platforms such as ServiceNow. Experience with monitoring and observability tools, including metrics, logs, traces, and synthetics (e.g., Splunk Observability, OpenTelemetr

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Senior Manager, Clearing Operations will own the end-to-end post-trade clearing function for Coinbase Derivatives Exchange (CDE), serving as the primary interface with external clearinghouses, clearing members, and FCM counterparties. This role on our Finance team is central to scaling Coinbase's CFTC-regulated derivatives, options, and prediction markets operations to industry-leading institutional standards. What you'll do: Own day-to-day clearing, settlement, margin, and position reconciliation across CDE, including incident management and escalation with Engineering, Risk, Legal, Compliance, and external counterparties. Lead relationships with external clearinghouses, clearing members, FCM counterparties, and regulators, ensuring timely resolution of clearing issues and strong institutional partnerships. Drive the development and continuous improvement of clearing procedures, controls, and risk frameworks to meet CFTC regulatory standards across listed derivatives, options, and prediction markets. Partner with Product and Engineering to ensure clearing infrastructure supports new product launches, including emerging prediction market structures, through operational readiness testing and mock-day exercises. Build and scale a high-performing clearing operations team, establishing KPIs, SLAs, workflows, and succession plans that grow with Coinbase. Support regul