Senior Incident And Problem Manager Jobs

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team Join a team where you can help shape the future of our enterprise data platform through automation, modernization, and AI-enabled solutions. You will have the opportunity to build reliable platform services, improve self-service experiences for data producers and consumers, and develop AI-assisted and agentic automation that reduces manual work and improves developer productivity. This is an ideal opportunity for a hands-on engineer with strong Amazon Web Services and Python skills who enjoys solving complex platform challenges at scale. What you'll get to do... Build and evolve artificial intelligence-assisted and agentic automation tooling, including migration support, impact assessment, and workflows that reduce manual effort for platform and data teams Improve data producer and consumer experiences through self-service onboarding, platform workflows, automation, and scalable adoption patterns Contribute to platform modernization efforts, including Apache Iceberg adoption, reliability improvements, and operational automation Own platform reliability, operational support, and incident response during United States hours across Data Lake and related data platform services Drive proactive root-cause analysis, after-action reviews, and implementation of durable fixes that improve long-term platform stability Partner with engineering teams across United States and India time zones to maintain continuity, unblock users, and improve platform outcomes Your experience should include... 7+ years of software engineering or data platform enginee

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out. About the Role The Senior Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success. What you’ll be doing Work in a 24/7 global security operations centre, including scheduled night and weekend shifts. Lead the triage and investigation of security alerts, including phishing, malware, network attacks, security hygiene and privacy related incidents within specified SLAs. Mentor a team of SOC Specialists, providing the necessary guidance and feedback to deliver a best-in-class security service to the business. Lead the development and continuously improve operational documentation, processes and playbooks Build and manage autonomous AI runbooks to automate and scale our alert triage capabilities. Lead incident response and escala

Work Flexibility: Hybrid Position Summary The Network Security Engineer is responsible for designing, reviewing, implementing, and supporting enterprise network security architectures to protect the organization’s infrastructure, applications, and external connectivity from cybersecurity threats. This role combines strong network security engineering and architecture expertise with hands-on cybersecurity operations experience. The ideal candidate can independently assess network security risks, design appropriate security controls, and support security investigations in collaboration with Cybersecurity, SOC, and Incident Response teams. The role focuses on securing Internet-facing applications, DMZs, extranets, third-party connectivity, network segmentation, and enterprise security boundaries. This is a cybersecurity-focused engineering position, not primarily a network infrastructure support or firewall administration role. What will you do: Design, review, and implement secure network architectures for enterprise, cloud, hybrid, and remote environments. Evaluate and secure DMZs, extranets, Internet-facing applications, third-party connections, and external access pathways. Identify network security risks and define appropriate technical controls, including firewall policies, segmentation, access restrictions, encryption, monitoring, and compensating controls. Establish and maintain security zones, network segmentation, and trust boundaries to reduce unauthorized access and lateral movement. Engineer and manage enterprise security technologies, including Next-Generation Firewalls (NGFW), VPN, IDS/IPS, Network Access Control (NAC), and related perimeter security solutions. Investigate suspicious network activity and support cybersecurity incident response by analyzing firewall

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Our Site Reliability Engineering team owns the reliability, observability and incident management of the internal engineering platform that product teams across Everpure build and run their services on. We define how reliability is measured, operate the shared services the platform depends on, run the incident lifecycle, and remove the operational toil that slows engineering down. As a Senior Site Reliability Engineer in Prague you will own the reliability of a group of platform services end to end and lead one or more of the programmes that raise reliability across the organisation. You will set technical direction within your area, guide less experienced engineers, and work closely with the product teams whose services run on the platform and with SRE colleagues in our other engineering sites. WHAT YOU'LL DO Service level objectives and error budgets. Lead the definition of objectives with service owners, design how they are measured and reported, and own the reliability indicators the organisation tracks, including time to detect and time to recover. Use them to shape the team's priorities and to make the case for reliability work with engineering leadership. Observability. Set the direction for a consistent pipeline for metrics, logs and alerts across our data centres and public cloud. Drive improvements in detection speed and alert quality across teams, and define the standards that service owners build to. I

About the team The Incident Ops team is a global 24/7 team responsible for driving incident response and management from detection to resolution. Stripe is proud of its five 9s reliability and this team is at the forefront of ensuring we keep it that way - working hand-in-hand with Reliability Eng and across the Tech Org. This team of incident response managers (IRM) is defined by our sense of ownership and how we drive incidents to resolution - marshaling the necessary cross-functional resources to respond to and resolve service outages, critical bugs, security attacks and anything that significantly impacts the users of our products. The team is user-first and ensures appropriate external communications from Stripe and senior management to keep our users informed of disruption to their experience of Stripe. The team is skilled in communications, incident handling and technical adeptness as incidents can arise from anywhere and cut across products and orgs in Stripe. What you’ll do As an Incident Response Manager (IRM), you’ll play the key role in driving the right level of response from Stripes to incidents, determining impact, rallying Stripes to mitigate, communicating to users and ensuring appropriate remediations and orchestrate the Root Cause Analysis (RCA) process. You’ll work hand-in-hand with IRMs and engineers globally to ensure solid 24/7 coverage on how we monitor, detect, respond, communicate and mitigate incidents. When not managing incidents, you'll help scale our ability to respond to incidents, improve our operations, analyze data to provide insights and deepen our technical expertise in products. As a result, you’ll be seen as the protector of our users - in minimizing the impact of incidents on their business and ensuring that Stripe is always thinking of our users. Responsibilities Act as an on-call Incident Commander, responsible for driving and managing incident resolution with a high level of urgency, cross-functional collaboration, and accur

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Key Responsibilities: Own and enhance the reliability, scalability, security, and operational readiness of production and non-production environments. Build and maintain Infrastructure as Code (IaC), configuration management, CI/CD pipelines, deployment automation, and operational tooling. Collaborate with Engineering, Product, QA, Security, and Cloud teams to support releases and production deployments. Implement and improve monitoring, observability, logging, alerting, and incident response processes. Troubleshoot issues across Linux and Windows systems, networking, DNS, SSL/TLS, web servers, databases, APIs, and cloud platforms. Support cloud migration, platform modernization, vulnerability remediation, patching, disaster recovery, and operational documentation. Participate in production support, incident management, root cause analysis, and continuous service improvements. Design, develop, test, and deploy new product features and enhancements. Utilize AI-assisted development tools for code generation, refactoring, testing, and documentation while adhering to engineering best practices. Key Skills: 8+ years of exper

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a hands-on senior leader for our India SecOps team, you will shape and safeguard Everpure’s security posture at the intersection of detection engineering, threat hunting, attack surface management, and incident response. Positioned as a strategic cornerstone in Bangalore, you will empower an elite engineering team, optimize critical SecOps pipelines, and partner cross-functionally across global engineering and infrastructure groups. By driving execution excellence and high team morale, you ensure our enterprise platform and global telemetry remain resilient against evolving threats. WHAT YOU'LL DO Scale & Lead SecOps Operations: Architect, mentor, and grow the India SecOps team to foster an environment of high morale, technical excellence, and rapid execution across detection engineering and incident response. Proactively Manage & Remediate Attack Surface: Own end-to-end Attack Surface Management (ASM) across cloud environments, SaaS applications, endpoints, and secrets management to measurably minimize enterprise exposure and mitigate risk. Optimize Telemetry & Incident Response: Mature SIEM and SOAR automation pipelines to drastically reduce mean time to detect, contain, and respond (MTTD/MTTC/MTTR) while continuously elevating alert fidelity and signal confidence. Drive Cross-Functional Alignment & RCA Postmortems: Lead continuous validation through purple-teaming and incident postmortems alo

We are looking for a Senior System Software Engineer, Software Defined Networking to design, build, and operate highly performant and scalable SDN solutions for NVIDIA's AI Clouds hosting GPU-accelerated workloads — including hyperscale multi-node training, inference, cloud gaming, and cloud functions. This role spans the full lifecycle of our SDN stack — from designing and developing new control and data plane software to ensuring operational excellence in production through reliability engineering, CI/CD, observability, and incident response. What you'll be doing: Design and develop next-generation multi-tenant cloud SDN control and data plane software (OVS, OVN, OpenFlow) Build Infrastructure-as-a-Service virtual network orchestration and services using gRPC and REST to support tenant workload security and performance SLAs for BMaaS, VMaaS, and Kubernetes Drive upstream contributions to OVN-Kubernetes and related open-source projects Develop software for network observability — monitoring, telemetry, intelligent metering, and performance analysis Operate and support OVS-OVN based SDN solutions in large-scale NVIDIA AI Cloud environments Own end-to-end observability for the SDN stack — build and maintain monitoring, alerting, distributed tracing, and dashboarding to ensure real-time insight into network health, performance, and tenant SLAs Design, enhance, and maintain CI/CD pipelines (GitLab) across Linux host networking, OVS, OVN, and Kubernetes CNIs Implement GitOps approaches or related experience for secure, seamless integration with cloud infrastructure Drive reliability through incident management, resource monitoring, and performance tuning<

NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s an outstanding legacy of innovation that’s fueled by phenomenal technology – and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. We are seeking a Senior Site Reliability Engineer – Storage, you will own the reliability, performance, and scalability of our global NAS, SAN, and Object Storage platforms that power critical internal and external services. You will combine deep storage expertise with strong automation and SRE practices to design, build, and operate highly available storage systems at scale. What you will be doing: Lead design, deployment, and operations of production NAS, SAN, and Object Storage platforms, ensuring reliability, performance, and security. Capture requirements from partner teams, architect storage solutions, and drive end‑to‑end implementation for new and existing services. Develop, maintain, and improve automation for provisioning, configuration, monitoring, incident response, and lifecycle management of storage infrastructure. Participate in on‑call and incident response, lead troubleshooting of complex storage and performance issues, and drive root cause analysis and preventive actions. Define and track SLOs/SLIs and error budgets for storage services, using observability and analytics to continuous

Senior SRE Reliability Engineer Location: New York, NY (Hybrid) / Remote Department: Engineering The Role Flowcode is seeking a Senior Site Reliability Engineer (SRE) to work on reliability and infrastructure efforts across our platforms. This role will help grow and drive our infrastructure strategy, operational rigor and observability while building and supporting the systems and tooling required to support Flowcode’s continued growth. As an individual contributor within our engineering organization, you will develop and operate scalable cloud infrastructure, establish best practices around deployment and reliability, and partner closely with engineering teams to ensure systems are scalable, resilient and observable. What You’ll Do Reliability & Infrastructure Improve system availability, scalability, and resilience across Flowcode's platforms Own key pieces of our EKS-based infrastructure end-to-end Contribute to incident response and postmortems, turning findings into durable fixes Support engineering teams with infrastructure questions, escalations, and day-to-day unblocking Cloud & Platform Engineering Manage and scale our core AWS footprint (EKS, VPC, RDS) through Infrastructure as Code (Terraform) Enhance disaster recovery and failover mechanisms to protect mission-critical workloads Collaborate with product engineering to streamline and optimize internal developer experience CI/CD & Deployment Automation Design and scale deployment pipelines using GitHub Actions Expand GitOps practices and tooling through ArgoCD Facilitate secure delivery with automated validation and progressive rollout strategies Observability & Monitoring Oversee and optimize the organization's monitoring, logging, and alerting infrastructure Develop high-signal metrics, tracing, and visualization dashboards while minimizing operational noise Establish and monitor Service Level Objectives for managed platform components Qualifications Required 4+ years of profession

NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s an outstanding legacy of innovation that’s fueled by phenomenal technology – and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. We are seeking a Senior Site Reliability Engineer – Storage, you will own the reliability, performance, and scalability of our global NAS, SAN, and Object Storage platforms that power critical internal and external services. You will combine deep storage expertise with strong automation and SRE practices to design, build, and operate highly available storage systems at scale. What You Will Be Doing: Lead design, deployment, and operations of production NAS, SAN, and Object Storage platforms, ensuring reliability, performance, and security. Capture requirements from partner teams, architect storage solutions, and drive end‑to‑end implementation for new and existing services. Develop, maintain, and improve automation for provisioning, configuration, monitoring, incident response, and lifecycle management of storage infrastructure. Participate in on‑call and incident response, lead troubleshooting of complex storage and performance issues, and drive root cause analysis and preventive actions. Define and track SLOs/SLIs and error budgets for storage services, using observability and analytics to continuously improve reliability and efficiency. Build and maintain runbooks, standard operating procedures, and comprehensive documentation for storage services and automation.<

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Role We are looking for a Senior AI Governance Counsel to join our Global DPO Office and help build, roll out, and operate Adyen's enterprise AI governance framework. Sitting within the group that owns our global privacy program and AI governance, and supports incident response and management as well as data governance, you will be the driving force in shaping our strong foundations into a consistent, enterprise-wide AI governance program that scales with Adyen's ambitions - helping the business innovate boldly and responsibly with AI. This is a builder role. You will translate the EU AI Act, the NIST AI Risk Management Framework, GDPR, the CCPA/CPRA, and emerging global AI and privacy requirements into pragmatic policies, standards, and assessment workflows - and partner with Enterprise Risk, Security, Product, Compliance, Legal, Regulatory and Engineering to make them real. You will have a particular focus on generative and agentic AI use cases, and on giving first-line teams the parameters and tooling they need to evaluate their own models and outcomes. What You'll Do Help build, roll out, and embed Adyen's enterprise-wide AI governance framework, policies, and standards, driving consistency as AI adoption scales across the business. Design and operationalize AI risk and impact assessments across the AI lifecycle - from intak

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team Our Global Sustaining Engineering team sits at the intersection of software engineering and infrastructure, ensuring the services our customers depend on are fast, resilient, and always available. As a Senior Site Reliability Engineer, you'll take direct ownership of production services — from initial design through day-to-day operation — while partnering with product, engineering, and security teams to build and maintain business-critical systems. In this role, you will deepen your technical expertise and grow your leadership presence by mentoring the next generation of SREs. You will also gain hands-on experience with intelligent tooling in real-world workflows. What you'll get to do... Design, implement, and operate scalable, highly available production services while diagnosing and resolving complex infrastructure, network, and application issues Build and maintain alerting pipelines, dashboards, and SLO-driven monitoring strategies using Icinga, Prometheus, and Grafana Lead incident response end-to-end — performing root-cause analysis, authoring blameless post-mortems, and driving corrective actions to closure Develop and extend Infrastructure as Code coverage and build internal tooling that eliminates manual, repetitive operational work Mentor SRE I and SRE II engineers through code reviews, debugging sessions, and knowledge-sharing talks Apply LLM-driven log analysis, anomaly detection, and generative AI tools to accelerate incident response and runbook creation — validating all outputs before use Your experien

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity We are looking for a Platform Engineer for the Container Services team in Chicago. This team owns and operates Adyen's core container orchestration infrastructure, the foundation that keeps our global payment platform running. In this role, you will design, build, and operate critical infrastructure systems, drive automation and reliability improvements, and help scale Adyen's platform as we continue to grow globally. What You'll Do Build and operate core infrastructure: Design, implement, and maintain container orchestration (Kubernetes) and supporting infrastructure across our global private cloud. Drive automation and reduce toil: Develop tooling and automation that improves provisioning, configuration management, and operational workflows, enabling self-service for engineering teams and reducing manual effort. Ensure reliability at scale: Own the availability and performance of critical platform systems, participate in on-call rotations, and drive incident response and postmortem processes that continuously improve our operational posture. Collaborate across teams and time zones: Work closely with platform engineers in Chicago, contributing to a global team that operates 24/7 infrastructure across multiple regions and datacenters. Shape platform evolution: Contribute to architectural decisions, evaluate new

We are fueled by a moral imperative to advance mankind, and it all begins with our people, our product, and our purpose. Passion isn’t something we turn on and off; it’s woven into everything we do. If you thrive in high-challenge environments, are inspired by exceptional teammates, and are driven to grow beyond what you thought possible, MX is where you belong. Come build the future with us. Join an award-winning company that isn’t just shaping the financial industry, but transforming it in ways that create meaningful, lasting impact for millions of people. At MX, reliability is a product. Our infrastructure powers financial applications used by millions of people and processes billions of transactions for major financial institutions, and customers feel every second of downtime. We're building a new observability function that runs the way we run incident response: the system does the heavy lifting, and people handle judgment, customers, and the exceptions. As a Senior Observability Engineer, you build and operate an observability control plane. You scaffold baselines, score coverage, and turn every real incident into the detection the platform should have caught. This is a multiplier role: you raise the bar for every team through standards and automation instead of building each team's dashboards by hand. We call it the shepherd model. You shepherd Datadog and partner with our product engineering teams so they observe the right signals for their products. Service owners get real signal instead of noise, and leadership gets coverage and health as a program metric. This role shares the team pager. Observability and incident response run one on-call roster. You take shifts with the rest of the team and act as Incident Commander when an incident needs one. It is core to the role, not an afterthought. Engineering at MX runs hybrid infrastructure (AWS and bare metal) with services in Ruby, Go, and Java, messaging over NATS and RabbitMQ, and data on PostgreSQL an