Senior New College Grad It Software Support Engineer Jobs

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for your portfolio of complex, high-value customers. You are responsible for ensuring every strategic customer achieves maximum success with Trustpilot — from advanced onboarding and driving deep product adoption to realizing measurable, C-level results and building strong advocacy relationships. Your mission is to drive strategic product adoption across large organizations, strengthen enterprise-level customer health, and maximize high-value retention, ensuring our largest customers realize ongoing, transformative value and remain deeply engaged, satisfied partners. What You'll Be Doing: Strategic Onboarding & Activation: Lead and architect post-sale onboarding and complex setup across multi-stakeholder environments, ensuring a strong, accelerated foundation for product adoption at scale. Adoption & Strategic Value Realization: Drive measurable Business Adoption across your high-value customer portfolio, demonstrating and delivering tangible results to executive sponsors. Retention & Churn Reduction: Achieve a high Gross Renewal Rate (GRR) for your high-value book of business by maintaining exceptional customer health, proactively identifying and mitigating systemic risks with a strategic recovery plan. Customer Experience & NPS: Drive high customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your high-value portfolio. Customer Issue Resolution: Act as the strategic first line for complex customer issues related to deep product value, platform usage, or strategic

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. About the role FalconX is a digital asset prime brokerage serving institutional clients across multiple jurisdictions. Our legal function supports trading documentation, regulatory obligations, licensing, entity governance and corporate matters. We’re hiring an Senior Associate, Legal Operations to make our Legal department an AI-native function. You’ll build AI and automation into real legal matters, strengthen the knowledge and processes behind them, and automate the repetitive work that today consumes counsel time. You'll start with a legal AI platform already live on matters, agentic development tools, and a team committed to deep AI implementation. You’ll own projects from discovery through implementation and adoption. The goal: enable faster delivery, reduce repetitive work, improve service quality and give counsel more time for legal judgment then expanding the use case into other areas of the firm. What you will do AI-native legal delivery Redesign how legal work gets done. Eliminate unnecessary steps, build counsel-approved self-service paths and clarify ownership across teams. Prioritize improvements by impact, risk and effort. Build and deploy AI workflows for drafting, playbook-based review, regulatory research and regulator correspondence, all in partnersh

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As Senior People Business Partner for Finance, you'll be the strategic people partner to Finance leadership. Lyft's Finance organization spans FP&A, accounting, tax, treasury, investor relations, procurement, and increasingly operates across multiple countries and legal entities as Lyft grows internationally. You'll help shape how the organization is structured, how it plans its workforce, how it builds and keeps its talent, and how it adapts as the business changes. You'll be a trusted, candid advisor to our CFO and Finance leadership team, someone who understands the numbers as well as the people, and who is confident enough to push back when the plan doesn't add up. You'll report into People Business Partner leadership and work closely with Total Rewards, Talent Acquisition, Employee Relations, Team Member Experience and Legal. This role carries significant scope and autonomy, and suits someone who can operate at executive level while still getting into the details when it matters. Responsibilities: Advising Finance leadership, up to the executive level, on the people implications of business decisions, bringing a clear point of view rather than a list of options. Leading organizational design across Finance: spans and layers, team structures, role clarity and the reorganizations that come with growth, integration and change. Owning workforce planning and talent strategy for the Finance organisation: headcount, skills, location strategy and the trade-offs between them; talent reviews, succession planning, leadership development, and retention of critical people, including across newly integrated international teams. Guiding leaders through complex change, including restructures and M&A integration, with a clear plan, well-prepared managers and honest communication. Shaping compensation and

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview You run the building and the operational systems behind the New York office. You are the subject-matter expert on how the space works, who to call, what the building requires, how our vendors are performing, and what the operational data is telling us. This is a senior individual-contributor role, not a people-manager role. “Senior” reflects the complexity, judgment, and independence of your scope. The Coordinator owns office experience/programs and general office execution; the Assistant owns the front desk. You own building operations, facilities, vendors, and the systems/data that let the Manager make good decisions. What You'll Do Conduct regular walkthroughs of the office to proactively identify facilities, maintenance, F&B, service, safety, and space-readines

At Experient, we provide experience, technology, and transformation support to our clients, creating a dynamic work environment. We value collaboration, prioritize effective communication, and focus on delivering results quickly and practically. Whether you’re looking to deepen your expertise or take on new challenges, we’re here to support your journey every step of the way. We are seeking a Senior Technical Project Manager to join our team. In this role, you will lead the delivery of technology initiatives that bring business strategy to life within financial services. You will serve as a Senior Technical Project Manager on client engagements, guiding cross-functional teams as they implement strategies across credit card, fraud prevention, collections and lending portfolios, and ensuring each release is high quality, well governed and tied to business priorities. The ideal candidate pairs a strong understanding of banking and lending with disciplined Agile delivery and has a proven track record of turning complex requirements into well-planned, on-time releases. This is a highly collaborative, client-facing consulting role requiring the ability to bring clarity to technical work, keep diverse stakeholders aligned and navigate the regulatory expectations that shape financial services environments. Location: Dallas, TX or Charlotte, NC; Hybrid work environment. What You'll Do Own technical initiatives from start to finish, partnering with client stakeholders to shape project scope, objectives and a clear vision for delivery. Translate business strategy into actionable work by breaking requirements down into well-defined tasks, user stories and acceptance criteria. Develop and maintain technical requirements documentation and process flow diagrams that give engineering, QA and business teams a shared view of the solution. Build and manage a prioritized backlog that reflects business value, customer impact and shifting client priorities. Lead Agile ceremonies, includi

About the Team On the Merchant Strategy & Operations team, our mission is to have best-in-class restaurant selection for Consumers and build products and services for our Merchants to grow their businesses profitably on DoorDash. We work on problems ranging from acquiring and onboarding new merchants to building a positive experience and solving pain points for existing merchants, to growing their sales through new products and services. About the Role As a Merchant Strategy & Operations Senior Associate at DoorDash, you will lead the support experience for our merchants, owning both the strategy & execution of how we serve them once they’re live on the platform. You’ll be responsible for transforming support into a tech-first, scalable, and seamless experience that drives merchant satisfaction, retention & loyalty. You're excited about this opportunity because you will… Strategize – Build the strategy for helping merchants succeed once they’re live on DoorDash by providing fast and seamless solutions when merchants face issues, minimizing operational friction Experiment, Analyze and Implement – Use data-driven decision-making and sound business judgment to drive go-to-market & execution for new initiatives to help merchants have the best experience on Doordash Influence – Work cross-functionally with our product, operations, marketing, sales, finance, and analytics teams to land key initiatives We're excited about you because… You have a Bachelor’s degree or higher You have 2-4+ years of experience in consulting, strategy, operations, banking, technology, or related experience; high-growth or early-stage startup experience and experience leading a team are a plus You have a proven track record of working on highly cross-functional initiatives, managing towards ambitious goals, and succeeding in a complex environments You’re an owner / self-starter – You have a bias towards action and are proactive in identifying opportunities a

About the Team Our ambition for DashMart Fulfillment Services (DFS) is to power the best grocery experience, letting customers shop their full list 24/7 from their favorite merchant, with error-free same-day delivery at in-store prices. Carrying the right items across an extensive merchant selection is foundational to our infrastructure and consumer offering. This team owns both of those inputs end to end ensuring that we choose the right items, they arrive in the right quantities and on time and are fully in sync with our warehouse operations to make them available to consumers. About the Role We're looking to bring on a few Senior Managers with strong operational and analytical backgrounds that can tackle our most critical and ambiguous problems and build durable solutions at scale that will empower the long-term success of DFS. These roles require a holistic understanding of how we think through merchant selection & partnerships to how we build our fulfillment model. These aren’t insights roles - you will be expected to own root cause diagnostics, how to test operationally, and how to scale initiatives through productized solutions in partnership with product, engineering and local operations. One role will focus on merchant selection and one roles will focus on inventory health - both are critical to the end to end success of a DFS partnership. A few of the problems you might own: Merchant Selection. Identify where to play and how to win from knowing what merchants our customers want, to where we should launch those as a test and determine what success looks like to scale. In-Stock. Own availability across forecasting, replenishment, receiving and labor planning. Find the binding constraint and decide what service level is worth paying for, by category. Catalog. The catalog is the promise we make before the order. Every error shows up later as a missing item, a wrong order or lost margin. Shrink. Shrink is the cost of the in-stock promise. Separate what ops

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. At a Glance The Senior Business Operations Analyst is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business. Where You'll Be Location: New York City, NY | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Office address: 250 Park Ave S, New York, NY 10003 (Union Square) What You’ll Do Provide business operations support and analysis across RVOH Media, helping drive key initiatives such as efficiency, revenue performance, and operational scalability Support sales planning and forecasting by analyzing pipeline, bookings, revenue performance, and other key commercial metrics Partner with cross-functional teams, including Sales, Finance, Marketing, and Sales Operations, to identify trends, gaps, and opportunities for improvement Build and maintain reporting, dashboards, and tools (Excel, SQL, Google Sheets, or similar) to track KPIs and operational performance Translate complex or ambiguous business questions into structured analyses, actionable insights, and clear recommendations Support process improvement projects, helping define requirements, evaluate tradeoffs, and recommend scalable solutions Help maintain data quality and operational rigor through standardization, documentation, and governance Present findings and recommendations to stakeholders and leadership in a clear, actionable way Support ad hoc analyses and projects as business needs

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are growing, and so is the breadth and depth of our marketing programs, with AI at the core of how we scale. We are looking for a highly motivated, diligent, and data-driven Senior Marketing Analytics Manager to join our Marketing Operations team. Reporting into the Director, Marketing Operations and Demand Generation, this role will serve as the analytical backbone of our growth marketing engine — leading the measurement, visualization, and insights infrastructure that drives smarter investment decisions and executive-level confidence in our marketing performance. In this role, you will own analytics and reporting across all growth marketing functions, from campaign performance to pipeline attribution. You'll partner closely with Growth Marketing, Finance, RevOps, and other cross-functional teams to ensure data is accurate, accessible, and actionable across the full funnel. You'll also be a practitioner and champion of AI-powered tools — using them to automate workflows, accelerate insight generation, and elevate the sophistication of our marketing measurement at scale. You'll use data to continuously improve reporting efficiency, forecast accuracy, and budget allocation decisions, helping ensure our marketing analytics engine drives measurable impact on pipeline and revenue. WHAT YOU’LL DO: Own analytics and end-to-end measurement across all growt

We are seeking a Senior Manager, AI & People Transformation to sit at the intersection of HR strategy, workflow architecture, and emerging AI technologies. In this high-impact, cross-functional role, you will challenge legacy HR practices, rapidly prototype low-code and AI-driven solutions, and evaluate build-vs-buy decisions in close partnership with IT. As a bridge between People leadership and technical execution, you will establish repeatable automation frameworks, solve complex operational bottlenecks, and unlock strategic capacity across the enterprise. The ideal candidate will be passionate about transforming HR operations and defining scalable, next-generation workforce capabilities, this is an opportunity to shape the future of work in a high-growth environment. This role can be based out of our New York City office (hybrid working model) or remotely in the United States (Eastern or Central time zones). Key Responsibilities Translating senior strategy into clear goals and operating rhythms, leading high-impact People transformation and AI initiatives to simplify work, improve experiences, and create scalable capacity Designing and leading end-to-end workflow transformations that challenge existing processes and integrate AI, automation, self-service, and enterprise systems to fundamentally scale how work gets done Translating complex business challenges into clear future-state workflows, technical requirements, experiments, and cross-departmental implementation plans Rapidly prototyping and testing solutions using AI and low/no-code platforms to establish best practices, validate concepts, and set technical standards Partnering with senior People Team leaders and functional experts to align resources, set priorities, and move high-value opportunities from concept through division-wide implementation Partnering closely with IT leadership to translate business needs into technical requirements, inform cross-functional systems design, and advise leaders on

About the Role Datadog’s Technology Partnerships team builds and scales partnerships with the technology companies that matter most to our customers from AI/ML platforms to data platform providers. As a Technology Partner Manager, you will own the full, 360-degree relationship with a portfolio of strategic Technology Partners, with a particular focus on cutting-edge AI/ML and Data Platform companies. You’ll be the connective tissue across three pillars of partnership: co-build (joint product and integration roadmaps), co-market (joint awareness and demand generation), and co-sell (joint pipeline and revenue). This is a highly cross-functional, relationship-driven role that requires equal comfort in a product roadmap discussion, a marketing planning session, and a sales enablement meeting. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do 360° Relationship Ownership: Own the end-to-end partner relationship for a portfolio of AI/ML and Data Platform technology partners, serving as the primary point of contact and trusted advisor across product, engineering, marketing, and sales stakeholders on both sides. Co-Build: Partner closely with Datadog Product and Engineering teams to identify, prioritize, and drive joint integration roadmaps; ensure integrations are built, launched, and continuously improved to meet customer needs. Co-Market: Design and execute joint marketing programs including webinars, blog posts, customer case studies, launch campaigns, and event collaboration with Datadog product marketing and partner marketing teams to build awareness and demand for joint solutions. Co-Sell: Build and execute go-to-market and co-sell plans with Datadog channel team, partner field and sales teams; enable Datadog’s global sales organization and partner sellers o

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. The Senior Revenue Operations Analyst, Sales Compensation is the hands-on operator of Gong's commission engine. You will run the monthly commissions cycle for Sales, SDR, and Partnerships, own payout accuracy and dispute resolution, and turn comp data into insight for RevOps and Sales Leadership. This is a builder seat: you'll model plan changes, size their cost and impact, and help move the comp motion toward a more automated, scalable platform. RESPONSIBILITIES Commissions Operations & Payout Accuracy Own the monthly commissions process end to end: data prep, crediting, calculations, review, and payout. Hit monthly and quarter-end close deadlines with Finance, with clean audit trails. Maintain controls and reconciliations so every payout ties back to source data (Salesforce, ICM, Finance). Exceptions, Disputes & Inquiries Triage and resolve

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g., Seaborn , Luigi ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're looking for a Senior Commercial Counsel to join us as the first commercial lawyer at Modal. This is a high-impact role for someone who wants to draft and negotiate a wide variety of commercial agreements and build the templates, playbooks, and positions that guide our operations. You'll report to our General Counsel and collaborate closely with the Sales, BizOps, Finance and Engineering teams and help build the foundation for a small but growing legal team. In this role, you will: Own customer contracting, including MSAs, service orders, NDAs, DPAs, and BAAs - negotiating directly with customers and partnering with the Sales team throughout the full deal cycle Lead vendor-side contracting, including capex procurement, SaaS tools, and consulting arrangements, among others Build and maintain contract repositories, template libraries and contract playbooks Partner with Legal operations on CLM m

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are a customer fanatic with a proven track record of going above and beyond for your customers. You are consultative and innovative in your thinking, and enjoy figuring out how to drive customer satisfaction while increasing Justworks revenue. You thrive in a fast-paced startup environment and have a passion for lifelong learning. You are a great listener who is able to see the bigger picture and simplify complex concepts into clear, easy-to-understand solutions. You are an advocate who is not afraid to ask questions, find and capitalize on new revenue opportunities, and partner with others to effect change! As a Senior Customer Success Manager of International, you will play a critical role in enabling Justworks’ international growth. You will work cross-functionally to help architect solutions that scale globally while bringing our customers confidence every step of the way which is paramount in fulfilling our commitment to small businesses and their employees all over the world. You will be responsible for servicing Justworks customers utilizing our multiple products and platform services, with a focus on internation

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex The Sales team is the driving force behind revenue at Brex, and every team member directly impacts our bottom line. We focus on generating new opportunities, acquiring new customers, and expanding value across our portfolio. We celebrate individual accomplishments and team wins, with a high-performance culture rooted in execution, transparency, and collaboration. What You’ll Do As Senior Director of Sales for the Mid-Market segment, you will lead Brex’s Mid-Market organization, overseeing four frontline sales leaders and ~20 Account Executives. Reporting to the SVP of Sales, you’ll own segment performance, develop the management team, and shape the strategy and operating cadences that support the organization’s next phase of growth. This is a second-line leadership role that combines strategic planning with hands-on sales leadership. You’ll coach managers, develop exceptional talent, and build repeatable systems that dri