Senior Product Support Engineer Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We’re hiring a Senior Business Development Manager, Control Tower to drive pipeline, award conversion, and revenue growth for Flexport’s Control Tower business across our Central region. This role will sit in Chicago, with the flexibility to travel to customers across the territory when it matters (up to 25% travel). Flexport’s Control Tower gives customers one system to manage order management, booking management, buyer’s consolidation, and supply chain optimization. You’ll be the Control Tower subject matter expert (SME) embedded in the sales process – partnering with Account Executives and sales leadership to run customer conversations, shape the right solution, demo the technology, and price deals to win without giving away margin. This is a consultative, value-based sell with a longer cycle than a typical transactional deal. You’ll need to get genuinely fluent in a prospect’s current supply chain, systems, and headcount so you can build a credible business case for why Control Tower is worth the switch – and defend that case on price. You Will Be: Owning Central region growth – driving customer count, Control Tower volume, and profitability acr

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity This role reports to the Manager, Trucking & Warehouse (based in Ho Chi Minh City) and is a senior, high-autonomy position: you are expected to be the go-to person in Hanoi, capable of resolving day-to-day issues independently, and proactively improving how the team works Daily Operations & Execution Coordinate domestic trucking bookings: trucking only, or trucking attached to ocean and air shipments across Vietnam, including EXW pickups, port runs, and cross-dock moves. Fulfill ad-hoc trucking, CFS, and storage service requests from internal teams and clients. Track shipment and warehouse milestones, ensuring Flexport systems are updated accurately and KPIs are met. Act as the first point of contact for on-site issues in Hanoi, resolving delays, exceptions, and service issues directly with vendors and warehouse operators before escalating. Warehouse & CFS Operations Liaise with CFS/warehouse vendors to ensure service quality, safety compliance, and cost efficiency. Identify operational bottlenecks in warehouse workflows and recommend practical improvements. Vendor Management Maintain and grow relationships with domestic trucking,

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE This role will be supporting and strengthening the sales organization and its pursuit of company objectives through efficient sales processes and tools. The successful candidate will champion close working partnerships with internal key stakeholders to ensure the Federal sales organization is successful. This position is responsible for driving success within Federal, enabling global sales processes and methodologies to ensure Federal sales results are maximized. This Leadership position supports the execution of the Federal sales strategy. In addition, this person should offer insights and drive sales process innovation to the broader business, drive simplification across the business processes and assist in the development and execution of key strategies for growth. WHAT YOU'LL DO Run-the-business cadence to deliver forecast and quarterly results. Reporting – including bridge/gap analysis, waterfall, rep performance (status year to date, forecast, upside, pipeline for balance of fiscal year), slipped deal analysis, etc. Keep Federal Sales leaders ahead of business issues, specific to forecast and quarterly results, and concerns to proactively address versus reactively address. Co-lead pipeline pod to drive inspection, identify areas for improvement and project manage actions plans resulting from increased inspection on the pipeline. Jointly build the plan for growth within the Region, set KPIs to track pro

We are looking for a Senior Staff Software Engineer to play a key leadership role in our Developer Productivity group and drive developer velocity and fundamentally change the software development lifecycle with AI. The scope spans across the stack including tooling, frameworks, and infrastructure to provide full leverage in the developer experience for every software developer at Asana. Some of the teams’ current work include building out our internal agentic harness, setting up our online/offline developer evals, and increasing the effectiveness of our automated validation loop. The importance and scope of this work has grown significantly in the last year, and we need someone operating at the group level to help sequence and execute it. This role can be based in our New York or San Francisco offices with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Drive critical developer productivity and AI developer tooling projects that impact 500+ developers at Asana Partner with the Developer Productivity Group Tech Lead to define technical vision and strategy for 6+ engineering teams, all focused towards improving velocity for Asana engineers Build and align on the roadmap for Asana's development platform to drive faster development lifecycle feedback loops and uplevel how every Asana engineer ships Own key outcomes like extending the internal tooling engineers use to delegate work to agents across harnesses Mentor senior and staff-level engineers in Developer Productivity and across Foundations and the rest of the Engineering organization Act as a resource for team-level tech leads on topics like longer-term technical planning, design &amp

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Outreach's Legal team supports the business as a lean, fully remote group that blends deep commercial contracting expertise with legal operations discipline. The team partners closely with Sales, Finance, Revenue Operations, Business Systems, and Privacy to keep deals and processes moving, and covers both U.S. West Coast and East Coast hours to ensure reliable, always-on queue coverage. The team is actively modernizing how legal work gets done - from CLM and contract-repository tooling (Ironclad, Salesforce, Atlassian Jira, Mindtickle) to embedding AI into everyday contracting and operations workflows. The Role Outreach is hiring a Senior Contracts and Legal Operations Manager to join its Legal team. This role reports directly to the Senior Director, Legal and combines two complementary disciplines: commercial contracting and legal operations. On the contracting side, you will provide coverage of Legal’s contracting queues during U.S. West Coast hours, independently handling intake, triage, and negotiation of agreements within defined templates, playbooks, and fallback positions. Attorneys remain actively involved in contracting, and you will coordinate closely with them on complex or non-standard matters. On the operations side, you will shap

About the Team The B2B Marketing team is a small, high-impact group focused on driving lead generation across multiple DoorDash business lines, including Restaurants (U.S. & Canada) and New Verticals (Alcohol, Flowers, and more). We’re a fast-growing team where you’ll have the opportunity to shape our marketing approach, work closely with global stakeholders, and grow as the team expands. About the Role We’re looking for a performance-driven Paid Search specialist to help scale our B2B acquisition efforts across the U.S. and Canada. In this role, you’ll own the end-to-end execution of Paid Search campaigns, managing performance, identifying growth opportunities, and driving efficiency across a multi-million dollar budget. You’ll work closely with U.S.-based teams and platform partners like Google and Microsoft. You will report directly to our local Manager, B2B Performance Marketing. You’re excited about this opportunity because you will… Ownership: End-to-end Paid Search execution aligned to B2B growth goals (lead quality, efficiency, and scale) Campaigns: Build, launch, and optimize Search and Performance Max campaigns across the U.S. and Canada Performance: Monitor and improve campaign performance against core KPIs (e.g., lead generation, efficiency, and return) Optimization: Drive continuous improvements through testing, automation, and data analysis Insights: Translate performance data into clear insights and recommendations for cross-functional partners Stakeholder collaboration: Partner with internal teams and external platforms (Google, Microsoft) to unlock growth opportunities We’re excited about you because… You have 3–5+ years of experience in performance marketing, with a focus on Paid Search You have hands-on experience managing Google Ads and/or Microsoft Ads campaigns You’re comfortable working with data and using it to make decisions and drive improvements You can clearly communicate insights and recommendations to stakeholders You’re

About the Team The B2B Marketing team is a small, high-impact group focused on driving lead generation across multiple DoorDash business lines, including Restaurants (U.S. & Canada) and New Verticals (Alcohol, Flowers, and more). We’re a fast-growing team where you’ll have the opportunity to shape our marketing approach, work closely with global stakeholders, and grow as the team expands. About the Role We’re looking for a performance-driven Paid Search specialist to help scale our B2B acquisition efforts across the U.S. and Canada. In this role, you’ll own the end-to-end execution of Paid Search campaigns, managing performance, identifying growth opportunities, and driving efficiency across a multi-million dollar budget. You’ll work closely with U.S.-based teams and platform partners like Google and Microsoft. You will report directly to our local Manager, B2B Performance Marketing. You’re excited about this opportunity because you will… Ownership: End-to-end Paid Search execution aligned to B2B growth goals (lead quality, efficiency, and scale) Campaigns: Build, launch, and optimize Search and Performance Max campaigns across the U.S. and Canada Performance: Monitor and improve campaign performance against core KPIs (e.g., lead generation, efficiency, and return) Optimization: Drive continuous improvements through testing, automation, and data analysis Insights: Translate performance data into clear insights and recommendations for cross-functional partners Stakeholder collaboration: Partner with internal teams and external platforms (Google, Microsoft) to unlock growth opportunities We’re excited about you because… You have 3–5+ years of experience in performance marketing, with a focus on Paid Search You have hands-on experience managing Google Ads and/or Microsoft Ads campaigns You’re comfortable working with data and using it to make decisions and drive improvements You can clearly communicate insights and recommendations to stakeholders You’re

About the Team The B2B Marketing team is a small, high-impact group focused on driving lead generation across multiple DoorDash business lines, including Restaurants (U.S. & Canada) and New Verticals (Alcohol, Flowers, and more). We’re a fast-growing team where you’ll have the opportunity to shape our marketing approach, work closely with global stakeholders, and grow as the team expands. About the Role We’re looking for a performance-driven Paid Search specialist to help scale our B2B acquisition efforts across the U.S. and Canada. In this role, you’ll own the end-to-end execution of Paid Search campaigns, managing performance, identifying growth opportunities, and driving efficiency across a multi-million dollar budget. You’ll work closely with U.S.-based teams and platform partners like Google and Microsoft. You will report directly to our local Manager, B2B Performance Marketing. You’re excited about this opportunity because you will… Ownership: End-to-end Paid Search execution aligned to B2B growth goals (lead quality, efficiency, and scale) Campaigns: Build, launch, and optimize Search and Performance Max campaigns across the U.S. and Canada Performance: Monitor and improve campaign performance against core KPIs (e.g., lead generation, efficiency, and return) Optimization: Drive continuous improvements through testing, automation, and data analysis Insights: Translate performance data into clear insights and recommendations for cross-functional partners Stakeholder collaboration: Partner with internal teams and external platforms (Google, Microsoft) to unlock growth opportunities We’re excited about you because… You have 3–5+ years of experience in performance marketing, with a focus on Paid Search You have hands-on experience managing Google Ads and/or Microsoft Ads campaigns You’re comfortable working with data and using it to make decisions and drive improvements You can clearly communicate insights and recommendations to stakeholders You’re

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The Enterprise Productivity team helps colleagues do their best work by providing reliable, secure, and easy-to-use workplace technology. We manage a growing portfolio of SaaS applications and the systems, integrations, and processes that support how The Times works every day. As a Senior SaaS Systems Administrator, you will lead the administration, reliability, and continuous improvement of our SaaS platform stack. You will be the primary escalation point for complex admin-level incidents and a technical steward of the applications, integrations, and operational practices.You will report to the Manager of Enterprise Productivity Responsibilities: You will oversee the administration and ongoing improvement of a broad portfolio of SaaS applications, including: Google Workspace, Slack, Glean, Figma, Airtable, Coda, Miro, Trint, and other enterprise productivity tools. You will lead the investigation and resolution of complex application, access, configuration, identity, and integration incidents, leading issues through root-cause analysis, remediation, and preventative follow-up. You will establish and maintain standards for user and group access, permissions, application configuration, lifecycle management, integrations, and administrative controls in partnership with security, IT, and partners. You will be a technical steward of the SaaS application portfolio by defining ownership, documenting d

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta SLED Accounts Solutions Engineering Team Okta Solutions Engineering team members have the rare combination of technical savviness and business insight and will hone each of these skills through advising a diverse set of customers on what is possible using Okta’s Identity Platform. We believe that Okta’s Solutions Engineers must empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. The Okta Solution Engineering Manager Opportunity Reporting to the Director of Solutions Engineering for Public Sector Accounts, this role will lead a team of Solution Engineers, working with Okta’s State, Local, and Higher Education (SLED) accounts across the US. Our Solutions Engineering leaders are adept at seeing ahead to future possibilities and translating them into breakthrough strategies. They are particularly results focused and partner closely with our Sales leadership to create and execute a plan of action to achieve our growth targets. What you’ll be doing Solution Engineering leaders prioritize the success of their team. You are responsible for working with your team on their professional growth through defined development plans and experiences. You own and report on the business impact of your team as they work with prospects who are evaluating the Okta identity platform. Team activities include demonstrations, technical dee

About the role We’re seeking a Senior Accounting Manager to help lead external financial reporting at Chime! This role sits on the Controllership team and will help to own the preparation of our public company filings — Forms 10-Q, 10-K and 8-K — along with statutory reporting and equity accounting under ASC 718. You will be a technical resource for the broader accounting organization, partnering closely with Legal, FP&A, People, Stock Administration and our external auditors, and you will have real ownership of the processes and controls behind numbers that go to the market. In this role, you can expect to Assist in the preparation and review of quarterly and annual SEC filings (Forms 10-Q, 10-K and 8-K), including financial statements, footnotes, EPS and equity rollforwards Manage the reporting calendar, disclosure checklists, XBRL tagging and tie-out support files, coordinating deliverables across Legal, FP&A, Investor Relations and the external auditors Own equity accounting under ASC 718 across RSUs, options and ESPP, including the accounting for modifications, cancellations and other non-routine award activity Prepare and review statutory and regulatory financial statements and supporting filings Establish scalable intercompany accounting processes and reporting to support a growing multi-entity structure. Review journal entries, reconciliations and flux analysis at month-end close for equity and reporting areas Document and maintain SOX-compliant accounting policies, processes and internal controls over financial reporting, and drive automation of manual procedures To thrive in this role, you have Bachelor’s degree in Accounting or Finance and a minimum of 6 years of accounting experience. Big 4 public accounting preferred. CPA preferred, with deep working knowledge of U.S. GAAP and SEC rules and regulations (Regulation S-X and S-K) Hands-on experience preparing and reviewing Forms 10-Q, 10-K and 8-K. Demonstrated ownership of stock-

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join our team Come join GoDaddy's Identity and Access Management team as a Senior Systems Engineer, Directory Services and play a key role in powering the systems that keep our people, platforms, and customers connected and secure! You'll tackle complex challenges across Active Directory, Certificate Services, DNS, replication, and Linux integration while operating critical infrastructure at enterprise scale. This is an opportunity to make a real impact, drive modernization efforts, strengthen security, and help shape the future of identity services while expanding your expertise across both Windows and Linux environments. What you'll get to do... Secure, operate, and improve enterprise Active Directory services, including domain controllers, sites and services, Group Policy, authentication flows, and directory-integrated services Harden supporting directory services, including Windows Enterprise Certificate Authority, Windows Domain Name System, and Active Directory replication, to reduce identity infrastructure risk Investigate and resolve complex identity, authentication, Kerberos, Lightweight Directory Access Protocol, Domain Name System, certificate, and replication issues across Windows and Linux environments Support, maintain, and optimize secure Linux integrations with Active Directory using technologies such as System Security Services Daemon, r

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Machine Learning Platform Engineer on the ML Platform team within the Platform group, you'll build the foundational infrastructure that powers feature engineering, model training, and model serving across Coinbase. The platform you build supports fraud detection, user personalization, and blockchain analysis. You'll own critical systems spanning stream processing, distributed training, and highly available inference services, directly shaping how ML scales across the company. What You'll Do: Own the design and reliability of ML inference infrastructure serving both predictive models and LLMs, maintaining high availability and low latency at scale. Build and optimize low-latency streaming pipelines that deliver fresh, high-quality feature data to production ML models. Drive improvements to distributed training infrastructure, enabling ML engineers to process large data volumes efficiently. Develop observability tooling to monitor data quality entering models and detect degradations impacting model performance. Mentor junior engineers on building production-grade software, raising the team's engineering standards over time. Required Skills and Experience: 5+ years of industry experience as a software engineer, with demonstrated ownership of distributed systems in production environments. Built and operated low-latency data or ML infrastructure (stream

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description: Okta - we are the World’s Identity Company. We don’t just protect logins; we secure the digital life of the Fortune 100. Built from the ground up in the cloud, Okta securely and simply connects people to their applications from any device, anywhere, at any time. Okta integrates with existing directories and identity systems, as well as thousands of on-premises, cloud and mobile applications, and runs on a secure, reliable and extensively audited cloud-based platform. Who are we looking for: We are looking for a Senior Software Engineer in Test. An individual who takes ownership and builds viable solutions. A team oriented individual who can demonstrate working independently, as an individual contributor, in a distributed working environment. Detail oriented and methodical in approaching tasks with excellent research and analytical skills. An ideal candidate will be someone who is passionate about automation & appling those automation skills in testing, cloud native, large-scale, mission-critical software in a fast-paced agile environment while partnering with cloud Infrastructure and operations teams. Okta engineering strongly believes in automated testing, and an iterative process to build high-quality next generation software. This role is mainly focused on automation of Cloud Infrastructure testing and supporting SREs, including bespoke solutions rolled out by Developer Productivity teams. The Quality Engineering team work

We are looking for a Senior Payroll Specialist to serve as a subject matter expert on our Global Payroll team, with ownership of payroll operations across LATAM (Brazil and Mexico). Reporting to the Senior Payroll Manager, this role partners closely with HR, Finance, and external vendors to ensure accurate, compliant, and timely payroll delivery. We are looking to speak to candidates who are based in Cork for our hybrid working model. Responsibilities: Prepare and review advance, monthly and supplemental payrolls for our LATAM operations including salary, equity, benefits, and variable pay Manage Brazil 13º salário (13th month salary), férias (vacation), and rescisão (termination) calculations and payments Manage Mexico Christmas Bonus, profit sharing and terminations calculations and payments Single point of contact (POC) for all LATAM issues. Resolve all issues in a timely manner and within global payroll SLAs Reconcile payroll and support monthly/quarterly/annual accounting close processes Build internal LATAM payroll expertise, reducing reliance on external consultants through hands-on guidance and more efficient processes Issue union due slips and submit for payment Prepare the income tax DARF and reconcile the amounts according to the appropriate period Deep, current knowledge of Brazilian labor law (CLT), social security and tax obligations, and the eSocial/FGTS Digital ecosystem Own LATAM payroll-related employee lifecycle processes, including onboarding, vacations and terminations, ensuring accurate and timely execution Partner with Legal, Finance, and HR on termination processing, CBA (Dissidio) and any other processes as required Ensure we are meeting annual compliance requirements; assist the Payroll Tax Team with any audits and year-end compliance reporting Train junior payroll staff; document and continuously improve payroll SOPs Automate processes to enhance scalability and efficiency of payroll operations Ensure SOX compliance with all pa