Senior Product Support Engineer Jobs

MongoDB Presales Solutions Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Seoul office for our hybrid working model. What you do at MongoDB In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation) Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction Innovation and

About Appier Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role Appier’s solutions are powered by proprietary deep learning and machine learning technologies to empower every business to use AI to turn data into business insights and decisions. As a Software Engineer, Data Backend, you will be involved in helping to build critical components of this platform. Responsibilities Design, develop, and maintain RESTful APIs using Python. Build and manage robust data warehouses utilizing ClickHouse, Trino/Presto and Pinot. Design and develop data pipelines using Apache Airflow and Apache Spark. Work closely with cross-functional teams to develop automation tools that streamline daily operations. Implement state-of-the-art monitoring and alerting systems to ensure optimal system performance and stability. Address queries from applications in a timely and effective manner, ensuring high client satisfaction. Work on cloud platforms such as AWS and GCP, leveraging their capabilities to optimize data operations. Utilize Kubernetes (k8s) for container orchestration to facilitate efficient deployment and scaling of applications. About you [Minimum qualifications] BS/MS degree in Computer Science 2+ years of experience in building and operating large-scale distributed systems or applications Experience in Kubernetes development, Linux/Unix Experience in managing data lake or data warehouse Expertise in developing data structures, algorithms on top of Big Data platforms Ability to operate effectively and independently in a dynamic, fluid environment Ability to wor

MongoDB is seeking a Senior Manager, Financial Planning and Analysis (FP&A) to lead our G&A FP&A team. You'll partner directly with senior G&A leadership, including Finance, Legal, People/HR, and IT to own financial planning, forecasting, and reporting across the G&A cost base, while building and developing a high-performing team of analysts. You communicate clearly, manage up and across with ease, and are able to successfully juggle multiple priorities. You are a driven self-starter who takes tasks from start to finish, is comfortable working with senior leadership, and enjoys working in a fast-paced, challenging environment. You are responsive, adapt quickly to change, embrace ambiguity, and champion the advancement of analyses, planning tools, systems, and controls. The working model for this role is flexible. We are open to fully remote or hybrid in-office/remote in our Dublin office. Responsibilities People Management: Lead, mentor, and develop a team of analysts, setting the bar for a world-class G&A FP&A function and building a strong bench for future growth Business Partnering: Serve as the primary FP&A partner to G&A leaders (Finance, Legal, People/HR, and IT), building a deep understanding of their business drivers and ensuring their plans align with overall company objectives Forecast Coordination & Consolidation: Own the G&A forecasting and budgeting process end-to-end, including headcount planning and optimization, opex forecasting, and reconciliation of actuals to plan. Consolidate team-level outputs into a coherent G&A view and keep a pulse on how the function is performing against plan Management Reporting: Develop and deliver reporting that summarizes G&A performance and drives decision-making for senior management, including the Chief Financial Officer, Chief People Officer, Chief Information Officer, Chief Legal Officer and other executive stakeholders Planning Systems & Financial Models: Par

MongoDB is seeking a Senior Manager, Financial Planning and Analysis (FP&A) to lead our G&A FP&A team. You'll partner directly with senior G&A leadership, including Finance, Legal, People/HR, and IT to own financial planning, forecasting, and reporting across the G&A cost base, while building and developing a high-performing team of analysts. You communicate clearly, manage up and across with ease, and are able to successfully juggle multiple priorities. You are a driven self-starter who takes tasks from start to finish, is comfortable working with senior leadership, and enjoys working in a fast-paced, challenging environment. You are responsive, adapt quickly to change, embrace ambiguity, and champion the advancement of analyses, planning tools, systems, and controls. The working model for this role is flexible. We are open to fully remote or hybrid in-office/remote in our Austin, New York, or Dublin offices. Responsibilities People Management: Lead, mentor, and develop a team of analysts, setting the bar for a world-class G&A FP&A function and building a strong bench for future growth Business Partnering: Serve as the primary FP&A partner to G&A leaders (Finance, Legal, People/HR, and IT), building a deep understanding of their business drivers and ensuring their plans align with overall company objectives Forecast Coordination & Consolidation: Own the G&A forecasting and budgeting process end-to-end, including headcount planning and optimization, opex forecasting, and reconciliation of actuals to plan. Consolidate team-level outputs into a coherent G&A view and keep a pulse on how the function is performing against plan Management Reporting: Develop and deliver reporting that summarizes G&A performance and drives decision-making for senior management, including the Chief Financial Officer, Chief People Officer, Chief Information Officer, Chief Legal Officer and other executive stakeholders Planning Systems &

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities: Coordinate the operation and maintenance of various water systems, including Ultra Pure Water (UPW), Non-Potable Water, Reuse, Stripper/Catalyst, Distillation, and Wastewater treatment systems. Ensure the flawless distribution, collection, treatment, and quality control of water systems to maintain high standards. Lead the planning and execution of system expansion projects as needed. Develop and implement strategies for environmental sustainability and engage with government entities on water restoration initiatives. Provide leadership and development opportunities for team members, encouraging a collaborative and high-performing team environment. Coordinate with cross-functional teams to successfully implement tasks and achieve objectives. Respond promptly to system failures and work efficiently to restore water services. Leverage AI-enabled tools and data analytics to enhance water system monitoring, predictive maintenance, operational decision-making, troubleshooting efficiency, and project execution. Drive continuous improvement through digitalization, automation, and adoption of AI-assisted work practices. Minimum Qualifications: College degree or higher (major not limited). Intermediate or higher proficiency in English, capable of communicating and presenting reports in the field of water treatment. More than 8 years of experience in semiconductor water treatment. S

We are seeking an experienced Electrical Professional with 6-12 years of experience in Thermal Power Projects to manage electrical project execution, installation, testing, commissioning, and contract management activities. The incumbent will be responsible for ensuring timely execution of electrical systems, adherence to quality and safety standards, coordination with stakeholders, and successful project completion within schedule and budget. Source: Adani Group | Job ID: 58333

The Compensation team serves as a strategic advisor to business leaders, managers, and employees across MDB. We use data and insights to drive value and build the tools, models, and frameworks that support sound compensation decisions. This role sits within Compensation and partners closely with the Sales organization —and with Recruiting, Finance, Sales Operations, Legal, and HR. The Difference You Will Make We are looking for a Senior Compensation Partner to serve as the dedicated compensation partner for the Sales organization. This role will support VP and Director-level leaders, and their HRBP partners as the primary day-to-day compensation resource. The ideal candidate will be a trusted business partner and builder of compensation programs, tools, and frameworks. They will bring deep experience supporting Sales organizations, a strong understanding of incentive plans, and the ability to partner effectively with Sales Operations and other teams that design them. This person must be comfortable operating autonomously, influencing senior stakeholders, and navigating a fast-moving environment. A Typical Day Serve as the dedicated compensation partner for the Sales organization, supporting leaders and People Partners across Sales Provide data-informed guidance on new-hire offers, internal equity, leveling, promotions, retention actions, and out-of-cycle requests Build a strong understanding of Sales incentive plans and partner with the teams that design them to assess effectiveness and support informed compensation decisions Own Sales compensation-cycle execution end-to-end, including market benchmarking, budget modeling, manager enablement, and leadership rollups Lead competitive intelligence for Sales roles, researching compensation trends, pay practices, incentive structures, and talent movement in the evolving technology and AI landscape Supplement survey data with recruiting signals, offer data, sales talent trends, and other real-time market sources Partner w

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Portal, part of Roblox’s Engine Productivity team, builds productivity tools for the hundreds of engineers developing Roblox’s game engine, desktop clients, apps, and Roblox Studio. As a Senior Software Engineer, you will build the systems that bring AI agents into engine development workflows. On a small team with broad reach, you will help decide where AI can meaningfully improve engineering productivity and take solutions from early experiments to reliable tools engineers use every day. You will: Own improvements to developer workflows, from identifying problems with engineers to designing and shipping productivity tools and measuring their impact. Build AI agent sandboxes and harnesses written in C and Rust, along with the integrations and context agents needed to work effectively in Roblox’s C++ game engine codebase. Partner with technical leaders across Roblox’s Engine and Infrastructure groups to deliver reliable tools and improve the daily experience of engineering at Roblox. You have: 5+ years of software engineering experience working on projects from 0 to 1. Experience owning substantial parts of a developer tool or system through design, launch, and ongoing operation. Systems pr

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Portal, part of Roblox’s Engine Productivity team, builds productivity tools for the hundreds of engineers developing Roblox’s game engine, desktop clients, apps, and Roblox Studio. As a Senior Software Engineer, you will build the systems that bring AI agents into engine development workflows. On a small team with broad reach, you will help decide where AI can meaningfully improve engineering productivity and take solutions from early experiments to reliable tools engineers use every day. You will: Own improvements to developer workflows, from identifying problems with engineers to designing and shipping productivity tools and measuring their impact. Build AI agent sandboxes and harnesses written in C and Rust, along with the integrations and context agents needed to work effectively in Roblox’s C++ game engine codebase. Partner with technical leaders across Roblox’s Engine and Infrastructure groups to deliver reliable tools and improve the daily experience of engineering at Roblox. You have: 5+ years of software engineering experience working on projects from 0 to 1. Experience owning substantial parts of a developer tool or system through design, launch, and ongoing operation. Systems pr

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location London, United Kingdom About the Role As an Forward Deployed Engineer (FDE), you'll work as a hands-on, consultative build partner to a portfolio of Cloudflare's most strategic customers — companies building complex, ambitious applications on our developer platform. You'll work shoulder-to-shoulder with their engineering teams to shape architecture, prototype alongside them, review code, and unblock the hard technical problems that st

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Overview At Okta, we are looking for an experienced, detail-oriented, and analytical Senior Payroll Analyst to join our Americas Payroll team. In this role, you will play a critical part in executing accurate, compliant, and timely semi-monthly payroll operations across multi-state US jurisdictions for over 5,000+ employees, with opportunities to support broader AMER entities (e.g., Canada, Argentina, Mexico and Uruguay). As a subject matter expert in payroll processing, multi-state tax compliance, and benefit/equity reconciliations, you will drive operational excellence, implement workflow automations, and deliver white-glove support to our growing employee base. What You’ll Do (Key Responsibilities) End-to-End Payroll Operations: Own and execute complex bi-weekly multi-state US payroll cycles, ensuring accurate calculations for base salary, variable compensation (sales commissions, bonuses), retro adjustments, and termination payouts. Equity & Off-Cycle Administration: Partner closely with Stock Administration and Accounting to process and reconcile equity-related transactions (RSUs, ESPP, NQSOs) and manage off-cycle payroll runs. Benefits, Deductions & Garnishments: Oversee compliance and execution of specialized deductions, including 401(k) contributions/match audits, FSA/HSA, wage garnishments, and taxable fringe benefits. Tax & Statutory Compliance: Ensure strict adherence to federal, state, and local payroll tax regulations. Mana

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: Are you driven by the challenge of turning complex operational processes into seamless, high-performing systems? New Relic is looking for a Senior Revenue Operations Manager to own the technical and automation engine behind our Go-To-Market (GTM) organization. As part of the GTM Planning & Process team, you will sit right at the intersection of business strategy, field execution, and cutting-edge technology. You will serve as a strategic partner across our revenue organization, eliminating operational friction, scaling systems, and building solutions that directly impact our growth trajectory. What You'll Do: GTM Strategy & Automation: Drive the GTM technology roadmap (including Salesforce, Clay, and Salesloft). You will pilot emerging AI capabilities and transform manual steps into efficient, automated workflows. Technical Execution & Quality: Partner with cross-functional stakeholders to gather requirements and translate business needs into clear user stories, technical specs, and UAT testing plans. Data Governance & Analytics: Define key system-level performance metrics, build automated dashboards, and collaborate with Data & Analytics to maintain a trusted source of truth. Enablement & Change Management: Guide field adoption of new system features by creating clear documentation, leading enablement sessions, and executing change management strategies. Cross-Functional Alignment: Work closely with Marketing, Sales Operations,

ROLE: SENIOR DIRECTOR, SOCIAL & CREATIVE STRATEGY DEPARTMENT: CREATOR & SOCIAL LOCATION: TORONTO, HYBRID ONSITE COMPANY OVERVIEW Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation. Our mission is to “Earn The World’s Attention” and Salt is built to find, develop, execute, and amplify the ideas that are worthy of our clients’ audiences. We’ve structured our agency to do what’s right for our clients – to connect different perspectives, to work across mediums, and to focus on delivering meaningful, effective results. We’re committed to living up to the values in our name. “Salt of The Earth” means we value collaborative, humble, hard-working people here. We’re looking for people who are as smart as they are kind because we believe the right talent and the right culture help us do what’s right for our clients. ROLE OVERVIEW We are looking for a hybrid social strategist who balances creative vision with deep analytical rigor to guide our social and creator-led initiatives. In this role, you will act as the strategic engine for client accounts—building sharp social playbooks, scoping complex programs, consulting and collaborating with internal teams and translating performance data into clear creative direction and effective strategy . We are looking for someone who understands social because they have actively helped shape brands’ social presences, understand how to identify culturally relevant opportunities, kn ow how to source strategic creator partners, cultivate communities, and evolve a brand’s social approach in real time based on data and insights. You will consult closely with our influencer execution team on strategy and creator alignment (without managing day-to-day execution ) and provide strategic and creative leadership to our internal social and creator teams The ideal candidate b

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is seeking a Senior Security Operations Analyst III to join our SOC team to help strengthen our ability to detect, investigate, and respond to evolving security threats. In this role, you’ll lead complex investigations, improve CLEAR’s threat detection and response capabilities, and serve as a trusted security partner while helping develop the analysts and program around you. What you'll do: Lead complex investigations of security events across corporate networks, endpoints, data centers, cloud environments, and other critical systems, driving incidents from initial analysis through escalation and remediation Develop, tune, and optimize threat detection logic across SIEM, EDR, and other security platforms, proactively identifying coverage gaps, reducing false positives, and improving the fidelity of security alerts Partner with Engineering, Infrastructure, and other teams to investigate threats, identify root causes, communicate risk, and drive timely remediation and improvements to CLEAR’s security posture Apply threat intelligence, data, automation, and AI-enabled tools to identify emerging attack patterns, accelerate investigations, improve detection workflows, and strengthen decision-making while applying sound security judgment Serve as a subject matter expert and escalation point for other analysts, mentoring junior team members, sharing knowledge, and helping establish scalable processes, playbooks, and standards for threat detection and analysis Continuously evaluate CLEAR’s detection coverage against the evolving t

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is looking for Corporate Counsel or Senior Corporate Counsel (depending on level of experience) to join our Corporate Legal team. This role offers the opportunity to be at the heart of Snowflake's public company legal function, supporting ‘34 Act reporting, corporate governance, securities law compliance and equity compensation matters. This is an in-person role based in Menlo Park, CA or Dublin, CA, reporting to our Director, Assistant General Counsel - Corporate and Securities. What You’ll Do Assist with the preparation and review of periodic reports, current reports and proxy statements, including the maintenance of disclosure controls and procedures. Support all aspects of corporate governance, including maintaining the governance calendar, preparing materials for the board and committee meetings, and driving the annual shareholder meeting process. Support insider trading law compliance, Section 16 reporting and 10b5-1 plan administration. Assist with equity plan administration and compliance with equity award plans (US and international). Maintain and ensure compliance with corporate policies, including the Related Party Transactions Policy, Insider Trading Policy, and 10b5-1 trading plan program. Assist generally with public company securities laws complianc