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Senior Product Support Engineer Jobs

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Job Summary The Senior IMS Specialist II serves as a senior subject matter expert for the Integrated Management System (IMS), providing technical leadership and guidance to ensure effectiveness, conformity, and continual improvement of management system processes supporting ISO 9001, ISO 14001, and ISO 45001. This role is responsible for planning, leading, and enhancing the internal audit program while driving initiatives that strengthen operational performance, support compliance obligations, and advance the organization's quality, environmental, occupational health and safety, and strategic business objectives. The position leads internal audits, evaluates management system effectiveness, identifies risks and improvement opportunities, and collaborates across functions to ensure alignment with international standards, regulatory requirements, and company expectations. The Senior IMS Specialist II plays a key role in the development, implementation, and continual evolution of the DCE 9000 standard and supports organizational readiness for emerging ISO 9001 and ISO 14001 standard revisions. Acting as a catalyst for organizational improvement, this role facilitates structured problem-solving activities, leads continual improvement initiatives, and partners with stakeholders at all levels to optimize processes, enhance business performance, and increase customer value. The position also contributes to the development and execution of IMS strategies, roadmaps, and programs that support organizational priorities and long-term business goals. This is an individual contributor role without direct people management responsibilities. However, the Senior IMS Specialist II provides leadership through expertise, influence, and collaboration, leading cross-functional efforts, driving accountability, and delivering results across the organization without formal supervisory authority. Responsibilities Lead and continuously improve the Integrated Management Syste

project managementauditingHR
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Zscaler
📍 City Of London Corporation
1mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We’re seeking an experienced Senior Manager, Employee Relations to join our team. Based in our EMEA HQ in London on a hybrid basis, this strategic role oversees employee relations across our critical EMEA markets. You will serve as a consultative leader, leveraging modern tools, including AI-driven HR technologies, to build scalable programs that enhance engagement, mitigate risk, and ensure compliance across complex international geographies. What you’ll do (Role Expectations) Strategic Partnership: Serve as a strategic partner to business leaders, legal, and people partners across EMEA, providing expert advice, counsel, and resolution on complex employee matters, performance management, and policy interpretation. Works Council Management: Act as the primary liaison with our Works Council in France, leading statutory meetings, managing consultations, and maintaining a productive, compliant relationship. Grievances & Wo

E
1mo ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a hands-on senior leader for our India SecOps team, you will shape and safeguard Everpure’s security posture at the intersection of detection engineering, threat hunting, attack surface management, and incident response. Positioned as a strategic cornerstone in Bangalore, you will empower an elite engineering team, optimize critical SecOps pipelines, and partner cross-functionally across global engineering and infrastructure groups. By driving execution excellence and high team morale, you ensure our enterprise platform and global telemetry remain resilient against evolving threats. WHAT YOU'LL DO Scale & Lead SecOps Operations: Architect, mentor, and grow the India SecOps team to foster an environment of high morale, technical excellence, and rapid execution across detection engineering and incident response. Proactively Manage & Remediate Attack Surface: Own end-to-end Attack Surface Management (ASM) across cloud environments, SaaS applications, endpoints, and secrets management to measurably minimize enterprise exposure and mitigate risk. Optimize Telemetry & Incident Response: Mature SIEM and SOAR automation pipelines to drastically reduce mean time to detect, contain, and respond (MTTD/MTTC/MTTR) while continuously elevating alert fidelity and signal confidence. Drive Cross-Functional Alignment & RCA Postmortems: Lead continuous validation through purple-teaming and incident postmortems alo

awsazureai
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WPP
📍 Copenhagen• Full-time
1mo ago

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we’re hiring We’re growing the data engineering capability behind ad-tech solutions that process large-scale, real-time audience data. In this role, you’ll take deep technical ownership of the data model that supports targeting and measurement decisions for advertisers at scale. You’ll help evolve a complex, interconnected data platform while working with modern distributed processing technologies and a highly collaborative engineering team. Who you’ll be working with You’ll work closely with data engineers and colleagues across Quality Assurance, Analytics and connector teams. We value teamwork over ego, collaboration over competition, open and honest communication, strong opinions held with curiosity, and continuous improvement through kaizen. Our technology environment Scala-based backend services Google Cloud Platform (GCP) Apache Spark for large-scale distributed data processing Parquet and BigQuery Tyda, an open-source, automation-driven software development lifecycle process What you’ll do Own and evolve a core data model spanning input and output models, field types and partitioning strate

gcprecruitment
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WPP
📍 Warsaw• PLN 11.5K – PLN 25K/yr
1mo ago

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. This is a full-time position offered exclusively on a Contract of Employment (Umowa o Pracę) . Please note that this is a hybrid role , requiring employees to work from our Warsaw office (Centrum Koneser) at least 3 days per week . We are not considering fully remote or B2B arrangements for this position. We are seeking an exceptional Senior Data Scientist to join our highly skilled team in Warsaw. You will play a pivotal role in developing a state-of-the-art system that leverages Bayesian statistics and advanced theoretical concepts to estimate and understand the size of marketing and advertising audiences. You will thrive in a fast-paced, dynamic environment where objectives evolve rapidly and complex, abstract problems are the norm. If you are passionate about tackling challenging statistical and mathematical problems, and enjoy working collaboratively with other experts, we want to hear from you. Location Requirement This is a hybrid role based in Warsaw, Poland . Candidates must currently reside in Warsaw, Poland or be willing to relocate independently to Warsaw, as relocation suppo

pythonawsazure
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Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: As a Senior Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers. The Role: As Senior Applied Value Engineer, you are a strategic pioneer leading the charge in solving complex, business-critical problems for our customers. Working with our most strategic global accounts, you will diagnose their strategy and key operational challenges to discover and build tailored, domain-specific use cases . You will architect and prototype state-of-the-art AI and technical solutions on the Celonis platform, demonstrate their business impact to

pythonsqlartificial intelligence
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B
1mo ago

WHAT IS BOX? Boxについて Box(NYSE: BOX)はインテリジェントコンテンツ管理(ICM)プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では約19,000社および日経225の76%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Box Consulting Teamのミッションは 「クラウド上での文書管理の新しい姿にお客様を“導く”」ことです。文書管理やコンテンツを中心とした業務のデジタル化のゴールを示し、変革を実現するためのロードマップを定義し、変革の実現を強力に支援します。 Box Consulting Teamでは、テクノロジーとコンサルティングスキルを生かして、お客様のデジタルトランスフォーメーションを実現し、一緒にチームのミッションの実現の一翼を担って頂ける導入コンサルタントを募集しています。 コンテンツは企業の全ての業務で使われていると言っても過言では無く、Boxはあらゆる業務を変革するポテンシャルがあります。広範囲に変革をもたらすが故に、適切なゴール設定と設計、利用定着化に向けた戦略が必要です。 このポジションは、新規および既存のお客様がBoxプラットフォームを導入する際に、お客様の目線に立ち、お客様のクラウドでのコンテンツ管理の理想像を描き、お客様の変革を実現することをお任せします。 導入コンサルタントは、お客様のステークホルダーと密に連携しながらプロジェクトの進捗を管理し、高い専門性を持ってお客様の業務及び技術に関してプロフェッショナルなアドバイスを提供します。初期導入プロジェクトの開始から完了、その後の継続的な利用定着化活動、利用拡大をプロジェクト単位で担います。構想策定からビジネス要件とユースケースの把握、スコープをコントロールしながら成果物の実行に向けたプロジェクトマネジメントを担当頂きます。 導入コンサルタントは、複数のお客様向けのプロジェクトを同時進行で管理し、Boxの他の組織のメンバーと協働しプロジェクトを成功に導きます。 WHAT YOU'LL DO ・プロジェクト計画やプロジェクトリソースの管理を含む新規Box顧客の実装のリードする ・お客様毎に構想策定、初期導入支援、利用定着化のための計画を確実に実行する ・プロジェクトの進捗管理、課題・リスク管理、リソース管理を適切に行い、状況を関係者に報告する ・お客様のユースケースと要件を理解し、Boxの企業向け・業界向けのベストプラクティスを活用し、お客様の設計・設定のアドバイスを行う ・導入時のお客様の問題のトラブルシューティング ・お客様の大規模なデータ移行の案件を支援する ・Boxと3rdパーティー製品の連携を踏まえ、お客様に対してEndToEndのソリューションを提案する ・営業と連携し、新規プロジェクトのスコープ、見積もり、作業明細書を作成する ・営業およびCSMチームと連携し、お客様毎に、Boxをお客様の業務ITシステムの中核として頂くための計画を策定し、さらに将来的な売上拡大に向けた計画策定を行う ・お客様の声を把握し、社内へフィードバックすることでBoxのサービス改善につなげる Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員(Boxers)は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルー

Do you have a passion for commercial storytelling and an eye for identifying the next great audiobook? Storytel Group is one of the world's largest subscription services for audiobooks and e-books, providing millions of listeners with engaging content across multiple markets. Storyside is Storytel Group's dedicated digital publisher, offering a multi-language content catalogue with a strong focus on high-quality audio experiences. Storyside is looking for an ambitious and commercially driven Senior Editor to join our Swedish publishing team and help shape a growing catalogue of compelling stories. This role is based in Sweden and reports to the Head of Publishing Sweden. Your Mission As a Senior Editor, you will be responsible for scouting, developing and publishing compelling and high-performing content for the Swedish market. You will manage your own portfolio of publishing projects from concept to publication, working closely with authors, agents and colleagues across Storytel Group. This is an opportunity for someone who combines strong editorial judgement with commercial thinking and enjoys working in a fast-paced, collaborative publishing environment. Key Responsibilities Scouting and acquiring content projects in relevant genres and formats Developing projects together with authors, agents and other creative partners Managing projects from concept through production and publication Preparing business cases and monitoring the commercial performance of your titles Building and maintaining strong relationships with authors, agents and industry contacts. Staying up to date on publishing trends, listening behaviour and market developments Qualifications and Experience 5+ years' experience in publishing, preferably within digital publishing or audiobooks Strong commercial editorial judgement and a passion for storytelling A proven ability to identify authors, concepts and series with commercial potential Experience managing publishing projects independently A data-

MongoDB is rapidly expanding its Strategic Account Marketing efforts to drive significant business growth with our highest-value Global accounts. We are seeking an innovative and collaborative Sr Marketing Manager to execute key programs in India for select strategic accounts, coordinating across Global account plans with peers in EMEA and AMER In this pivotal role, you will be responsible for developing and executing 1:1 and 1:few Strategic Account Marketing plans to accelerate growth in our most important accounts that have a large developer and technical team presence in India. You will be a highly strategic, results-driven professional with a passion for marketing and a direct impact on our developer mindshare, upmarket initiatives, and revenue goals. This position will report to the Head of India Marketing, although will work very closely with with EMEA and AMER Strategic Account Marketing leaders, and the larger APJ marketing team. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Primary Responsibilities: Develop and execute strategic marketing programs for select Global accounts with developer arms in India. Work closely with account teams to uncover account-specific challenges, understand decision-making processes, and identify key personas, to drive the creation and execution of tailored marketing strategies and messaging that address the unique needs and interests of each account, unlock senior leadership and buying team engagement, and lead to growth opportunities. You’ll work closely with the strategic account marketing leads, developer advocacy teams, sales teams and customers to ensure delivery of a holistic DevRel Marketing program within each account. Bring the marketing expertise: Act as a strategic marketing consultant to sales teams and clients, recommending tailored programs and tactics that align with both sales objectives and client needs. Collaborate with cross-functional teams: Work closely w

mongodbawsazure
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are seeking a Senior Manager with 10+ years of experience to lead the Supply Chain Planning Intelligence team within our Enterprise Planning Solutions (EPS) organization, part of Micron’s IT Enterprise AI function. This is not a traditional supply chain applications role—it is a planning transformation leadership role. In this position, you will lead a hybrid team of Industry Analysts, Data Scientists, and Solution Architects to build and scale the intelligence layer across Micron’s supply chain planning ecosystem. Your team will focus on making planning smarter, faster, and increasingly autonomous, independent of the underlying tools or platforms. Responsibilities: AI-Led Planning Transformation (Primary Focus): Define and own the Planning Intelligence roadmap — what decisions Applications Teams should be automating, augmenting, or accelerating with AI in the next 12–24 months. Lead adoption of Generative AI, agentic workflows, and evolving AI tools across supply chain planning domains. Identify and scale high-impact use cases — exception-based planning, AI scenario generation, natural-language planning insights, decision journaling. Drive end-to-end AI lifecycle from problem framing through PoC to production deployment. Ensure AI capabilities improve actual planning outcomes — fill rates, decision latency, manual effort reduction — not just deployment counts. Define the architecture for a unified Planning Intelligence layer that works with or without specific planning

aiSAPsupply chain
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Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Micron's Global Environmental, Health, Safety and Sustainability (EHSS) team partners across sites and functions to ensure safe, responsible, and compliant operations worldwide. The organization supports Micron's global manufacturing network by developing programs, processes, and systems that enable operational excellence and regulatory compliance. As a Global Chemical Coordinator, you will lead coordination of first-of-a-kind (FOAK) chemical setup processes across Micron's global manufacturing network, ensuring chemical information is complete, accurate, and ready for site review and approval. The Global Chemical Coordinator will verify that required chemical, supplier, quantity, unit-of-measure, regulatory, and EHS information is complete and accurately represented before materials proceed through applicable site review and approval workflows. The role also leverages artificial intelligence (AI), automation, and advanced data analytics to improve chemical data quality, identify compliance risks, accelerate FOAK reviews, enhance regulatory intelligence, and support continuous improvement of chemical management processes. This role is intended to complement and enable existing site Chemical Coordinators and EHS approvers. The Global Chemical Coordinator will not re

artificial intelligenceaiSAP
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M
1mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As the EHS Engineer, you will be responsible to Develop and implement EHS policies and procedures: Create and enforce EHS policies, programs, and practices in compliance with applicable laws, regulations, and industry standards. Identify and Manage risk for environmental, health, and safety hazards in the workplace. Job Description Job Summary The Safety & Health Engineer is responsible for leading the implementation of occupational health, process safety, and industrial safety programs within semiconductor manufacturing operations. The role ensures compliance with regulatory, corporate EHS standards and SEMI guidelines, while driving risk-based safety performance across fab construction, installation, and operations. Semiconductor fabs operate with complex hazards including toxic chemicals, high-voltage systems, radiation, and cleanroom operations , requiring strong technical safety expertise Safety & Health: Site ISO14001/ISO45001/ Work safety standardization /RBA certification efforts and maintain continuous compliance against EHSMS standards, as well as continual improvement. Act as the primary contact at the site for matters concerning EHS audit e.g., site internal audit, Global EHS audit, Registrar audit, and Customer audit, including planning for audit logistics.</span

artificial intelligenceailogistics
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About the Team We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do — on every project, every day. This is especially true in Fraud Operations, where we're constantly finding new ways to minimize and prevent fraudulent activity on the platform. Through continuous improvement and operational excellence, our Fraud Strategy and Operations team protects both the business and our customers from bad actors. About the Role As a Senior Associate in Fraud Operations, you'll help safeguard our platform through fraud detection and prevention. You'll scale reviews, build collaborative relationships with our outsourced operations partners(BPO), and optimize operational processes. You'll also drive performance management initiatives to help those partner teams meet and exceed performance standards. This role blends project management, quality analysis, and vendor relationship management, with hands-on casework along the way. You will report into the Associate Manager on our Fraud Partner Operations team in our Fraud Strategy and Operations organization. This position requires an in-office presence at the DoorDash corporate office in Tempe, and the employee must live within a commutable 50 miles from the office. In-office days are determined by the business and can change based on business needs. Connect with the recruiter to determine what the in-office requirement for this role is. You're excited about this opportunity because you will… Own the day-to-day health of fraud queues worked by our outsourced vendor partners(BPO), monitoring performance against key operational goals and driving improvement plans when queues fall short Lead quality review programs with vendor QA teams, using root-cause analysis to improve review accuracy and strengthen fraud detection and prevention Combat fraud using data-driven insights and daily performance reporting, with your work directly informing decisions made by lea

sqlsalesforceExcel
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