Senior Product Support Engineer Jobs

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. Let us be your partners in change. Location: We are actively hiring in the Charleston, SC area. About the Opportunity LINK is actively seeking a Senior Design Strategist or Strategist; Program Manager to join our dynamic team, where we leverage strong partnerships and a robust portfolio of clients across diverse industries. You will be responsible for leading and executing innovative design strategies, collaborating with both internal teams and executive-level clients, and driving impactful visual storytelling to meet client objectives. This is an exciting opportunity for an experienced professional to bring a combination of creative and strategic expertise to elevate LINK’s business growth and deliver high-quality, human-centered design solutions. You will work closely with clients to understand their challenges, develop compelling narratives, and implement design strategies that align with their mission, goals, and brand identity. Ideal candidates will have a proven track record of designing impactful visual experiences, utilizing data-driven insights, and collaborating cross-functionally to deliver exceptional client results. Qualifications Bachelor’s degree in Journalism, Communication, English, Business, or a related field 10+ years of experience in strategic communication, public affairs, program management, or strategy development 7+ years program/project management experience including familiarity with Agile methodologies and project delivery best practices Current Secret level clearance or higher required. Excellent organizational skills with t

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Director, People Business Partner (HRBP) serves as a strategic partner to the Global Chief Revenue officer and Sales Leadership team and helps align business objectives with people strategies, including a focus on developing leaders and teams, driving organizational effectiveness, engaging our employees, and prioritizing the highest impact solutions. Key Responsibilities Provides strategic leadership and expert guidance to assigned commercial client groups, along with consultation and delivery of People programs to achieve key commercial objectives Manage a team of People Business Partners to provide effective and timely People support and consultation to assigned client groups Leads organization design activities and talent management strategies to implement new structures, roles and/or processes that create more effective and efficient organizations that are aligned to shifting business demands Leverages complex data and people analytics to provide critical insights into business and talent trends that inform the overall commercial and People priorities Utilizes Microsoft 365 Copilot and other approved AI tools to accelerate analysis, synthesize information, prepare leadership communications, and generate actionable insights Champions the adoption of AI-enabled ways of working across client groups, helping leaders improve productivity, decision quality, and organizational effectiveness

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Director, People Business Partner (HRBP) serves as a strategic partner to the Global Chief Revenue officer and Sales Leadership team and helps align business objectives with people strategies, including a focus on developing leaders and teams, driving organizational effectiveness, engaging our employees, and prioritizing the highest impact solutions. Key Responsibilities Provides strategic leadership and expert guidance to assigned commercial client groups, along with consultation and delivery of People programs to achieve key commercial objectives Manage a team of People Business Partners to provide effective and timely People support and consultation to assigned client groups Leads organization design activities and talent management strategies to implement new structures, roles and/or processes that create more effective and efficient organizations that are aligned to shifting business demands Leverages complex data and people analytics to provide critical insights into business and talent trends that inform the overall commercial and People priorities Utilizes Microsoft 365 Copilot and other approved AI tools to accelerate analysis, synthesize information, prepare leadership communications, and generate actionable insights Champions the adoption of AI-enabled ways of working across client groups, helping leaders improve productivity, decision quality, and organizational effectiveness

CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Help financial institutions navigate complex regulatory expectations and turn regulatory requirements into practical, sustainable change. The Role As a Senior Manager in our Risk & Regulatory practice at Capco, you will advise financial institutions on complex regulatory, risk and supervisory matters, helping clients understand regulatory expectations and translate them into effective business responses. You will work closely with senior client stakeholders across Risk, Compliance, Legal, Finance and business functions, supporting engagements involving regulatory change, supervisory reviews, remediation programs and interactions with regulatory authorities, including the Polish Financial Supervision Authority (KNF). This is a senior advisory role combining regulatory knowledge, consulting expertise and strong stakeholder management. You will help clients assess regulatory implications, identify gaps, define practical solutions and deliver sustainable change while contributing to the continued development of Capco’s Risk & Regulatory offering in Poland. What You’ll Do Advise banks and other financial institutions on regulatory and risk matters, translating regulatory requirements and supervisory expectations into practical business actions and transformation initiatives. Support clients in preparing for and responding to regulatory engagements, including interactions with KNF, supervisory reviews, inspections, findings and subsequent remediation programs. Lead regulatory assessments and remediation engagements, identifying gaps, defining target-state solutions

CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Lead complex core banking transformations that shape the future of financial services. The Role As a Senior Delivery Lead Manager at Capco, you will take a leading role in the successful delivery of complex modern core banking transformation programs for our financial services clients. You will combine deep delivery expertise with a strong understanding of modern core banking platforms and transformation. You will work closely with senior client stakeholders, technology teams, vendors and Capco colleagues to establish effective delivery structures, manage dependencies and risks, and drive programs from mobilization through implementation. You will bring the credibility to operate effectively with senior stakeholders while remaining close enough to delivery to identify challenges, unblock teams and maintain momentum across complex transformation environments. What You’ll Do Lead end-to-end delivery of large-scale modern core banking implementation and transformation programs, from mobilization and planning through implementation and transition. Establish effective program governance, delivery plans, milestones, dependencies and controls, providing clear visibility of progress, risks and key decisions. Coordinate multidisciplinary teams across business, technology, architecture, data, testing, migration, operations and third-party vendors to maintain alignment throughout delivery. Build trusted relationships with senior client stakeholders, providing clear communication, constructive challenges and practical recommendations to resolve complex delivery issues. Support t

We're looking for a Senior Operations Director for Revenue & Services who will serve as a trusted advisor to the Chief Commercial Officer, Professional Services leadership and other senior leaders. This role will shape how Professional Services operates, scales, forecasts, and performs, while driving alignment across Operations, Revenue, Sales and Finance. This role will connect services to broader business strategy, with a focus on cross-functional alignment, profitable growth and corporate results. WHAT YOU’LL DO: Shape and evolve the operating model for Revenue and Services, includingProfessional Services to enable scalable, predictable and profitable growth: forecasting methodology, capacity planning, utilization and margin management, and delivery-to-revenue alignment Set the strategic roadmap for services operations and operating infrastructure, including systems architecture (resource management, CRM integration, financial systems, data and reporting) and where to invest next Act as the strategic partner to Professional Services leaders translating business strategy and operating plans into performance targets. Represent services performance directly to executive leadership and the board Partner with President, Chief Commercial Officer, Finance leaders to evaluate profitable and growth opportunities, operating leverage, organizational capabilities, technologies and external partnerships. Lead deal desk strategy for services and deal governance, including pricing frameworks, SOW structuring, and margin guardrails, in partnership with Sales and Legal Partner in quarterly and annual planning for services capacity and revenue targets, and defend the plan directly to Finance and executive leadership Establish and drive a consistent operating cadence and process framework, including KPIs, business reviews, planning, forecasting, and reporting across the full customer lifecycle, identifying where PS operations should own versus influence

About the opportunity As a Senior Lifecycle Specialist, you won't just manage communications, you'll be the driving force shaping our core CRM strategies! In this dynamic role, split perfectly between high-impact operational execution and forward-thinking strategic initiatives, you will take the lead on critical compliance, security, and operational messaging. Your expertise will transform key customer touchpoints, optimizing critical unhappy paths, compliance journeys, and security education into seamlessly engaging experiences. Working alongside cross-functional teams, you'll build cutting-edge internal workflows that deliver world-class, top-quality communications to millions of N26 customers worldwide. In this role, you will: Operational Excellence (50%) Execute multi-channel CRM campaigns, employing a holistic approach to engage effectively with our customer base. Collaborate closely with cross-functional teams and stakeholders to ensure the seamless delivery of complex campaigns, leveraging your operational expertise. Champion adherence to established processes, both within your role and among stakeholders, to maximise campaign efficiency and operational excellence. ConceptualiSe, set up, and maintain automated communication workflows that support the achievement of CRM key performance indicators. Strategic Leadership (50%) Collaborate closely with the CRM team and seasoned CRM managers to conceptualise and plan new strategic campaigns that align with the company's overarching goals. Lead the implementation of these strategic initiatives, leveraging your strategic insights and operational expertise to drive success. Apply data-driven insights and your understanding of customer segments to ensure targeted messaging and the achievement of strategic objectives. What you need to be successful: Bachelor's degree in Marketing, Business, or a related field (or equivalent work experience). 3+ years of experience in CRM roles Proven track record in CRM campaign executi

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. We're making Robinhood the best place to build with AI by investing heavily in top-tier tools and continuous skill-building for every employee, technical or not. Here you are empowered to learn and accelerate your impact using AI. Robinhood is looking for a Senior Applications Engineer, Corporate Infrastructure to join the Enterprise Technology org. This is an AI-native role that sits at the intersection of cloud infrastructure, and identity management. You'll own a wide surface area and work closely with Security, IT, and Engineering to keep our systems healthy, scalable, and ahead of the threat landscape. This role is based in our Menlo Park, CA office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Secure & manage our Google Cloud infrastructure, Google Workspace and Okta Identity Environment for Robinhood. Leads in the design and building of new tools based on internal requirements and specifications. Build

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Professional Services Consultant to join our Professional Services team. This is a Hybrid, Mohali role , reporting to the Manager, Professional Services. In this role, you will serve as a trusted technical authority for our enterprise customers — architecting, deploying, and optimizing solutions across the Zscaler Zero Trust Exchange platform. As organizations navigate AI-accelerated threats, cloud-first transformation, and increasingly complex hybrid environments, you will be the expert who turns that complexity into clarity. You bring deep technical depth, a strategic consulting mindset, and the ability to engage equally well with hands-on engineering teams and senior business stakeholders — delivering outcomes that are secure, scalable, and built to last. Work Shift : 5:00 PM – 2:00 AM IST (aligned with US/American enterprise customers) What you’ll do (Role Expectations) Own the fu