Senior Product Support Specialist Jobs

Scale is accelerating the development of AI across the world's most important organizations, including the U.S. Department of War (DoW), its constituent services, and the broader U.S. National Security industry. The Product Manager, Public Sector will lead Scale's product efforts across two connected focus areas — military planning and real-time AI and Alerting (LUX) — shaping real production outcomes and translating messy operational reality into high-signal input for the core platform. This is not a roadmap PM, a CSM, or a solutions engineer. This PM owns product outcomes for a cross-cutting portfolio of AI and data capabilities: earning deep trust with senior military, civilian, and mission stakeholders, driving deployments to production inside classified and operationally constrained environments, identifying where the product is the bottleneck vs. execution, and feeding durable, specific signal back to Scale's platform team. The best candidates have shipped AI or real-time data products into defense or other large, security-constrained organizations and can tell the difference between a customer's stated request, their actual problem, and what the platform should do. What You'll Do Own product outcomes across Scale's military planning portfolio and/or its highest-impact national security accounts for LUX, spanning multiple DoW and National Security stakeholders and use cases. You are the accountable PM for product delivery and customer value. Translate operational reality into high-signal product input for engineering and platform teams — specific, evidence-backed product perspective with tradeoffs articulated, not requirements docs. This includes military planning workflows (e.g., the Joint Planning Process) and modeling/simulation requirements (e.g., AFSIM), as well as real customer workflows, latency/throughput constraints, and mission priorities for LUX. Build trusted advisory relationships with senior military leaders (flag/general officer and senior civil

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the role The App Runtime team is building a platform that lets every Snowflake user go from an idea to a live, deployed web application (Node.js first) in minutes. We own the end-to-end experience of building and running apps, from Cortex AI-assisted development to deployment in a secure, scalable infrastructure. Apps built on the platform inherit Snowflake's security, governance, lineage, and access controls by default. See Deploy Faster with Snowflake Apps . As a Senior Full Stack Engineer, you will drive initiatives that span our product areas and tech stack. It’s a high-impact role - you will work on an early-stage, public-preview product. Your work will directly shape the product experience developers rely on. This role requires a unique combination of deep hands-on expertise with web frameworks, great UX design instincts, customer obsession and collaboration with backend teams. Responsibilities Build the AI-assisted, agentic development experiences that power App Runtime, spanning the full tech stack - React, Go, Python, and Java Stay deeply hands-on by authoring technical and design specs that consider the system holistically (frontend and backend) and implementing critical code Partner directly with customers, i.e. developers building Snowflake Apps, translati

OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team Own OKX's in-app messaging end to end — from a fully in-house IM engine to a messaging platform powering community chat, payments, VIP service, and user-to-agent (AI) chat for millions. The more senior you are, the more you set the technical direction others build on. What You'll Be Doing Build our multi-platform unified IM SDK — unify the logic core across platforms and push performance and stability as a lever for growth. Platformize the engine — turn it into a platform that product teams build business scenarios on (community chat, payments, VIP service). Build user-to-agent (AI) chat — the conversational AI surface on top of IM, from real-time delivery to the agent interaction experience. Own delivery end-to-end — real-time WebSocket long-connection and offline push across overseas + China vendor channels — so messages reach users whether the app is open or not. Push latency, reliability, and battery/memory to their limits under rea

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: • Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case. • Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables • Make sure that clear, simple, and technically sound decisions are made • With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning • Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them • Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly • Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). Superpowers that will help you succeed in this role: • Exp should be in between 8-13 years, out of which minimum 8 years in product management. • Bachelor’s degree in engineering, computer science and/or related field • Professional experience in a product management or analytical role with hands on experience in banking processes • Having deep understanding of Lending and LMS (Loan Management System) Platform(s) in Product Managem

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is where 130M+ people a day come to share what they know, ask what they don't, and find their people. Every post, comment, and new format starts with our composers. We're looking for a Senior Staff engineer to be the technical anchor for how people create on Reddit across Web, iOS, and Android. You'll own the cross-client vision for contribution. That means one shared content model and set of client contracts that all three platforms build against, the performance and reliability engines underneath, and the creation surfaces on top. Our modernized composers are now live on every platform, so the next chapter is growth: making video a first-class way to create, bringing new formats to every user, and using AI to inspire contribution without writing it for people. Every bet has to earn its way through an experiment, so you'll pair architectural judgment with real rigor about what moves the metrics. This is an IC leadership role, partnering directly with Product, Design, and Data Science leadership. Key Responsibilities: Own the cross-client architecture: Define the shared contracts that Web, iOS, and Android build against, including our rich content model, GraphQL schemas, and shared UI primitives. A feature should be designed once and shipped natively everywhere, not built three bespoke ways. Make video and media first-class: Set the client architecture for video creation, editing, drafts, and upload, built to survive bad networks, app restarts, and lower-end devices. Bring new formats to every user: Establish how

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, and more than 100,000 organizations use it. Our mission is to enable everyone to contribute to and co-create the software that powers our world. We make this possible by running our operations on our product and staying aligned with our values. The AI Events team builds the event platform and trigger system that power GitLab Duo Flows, enabling them to run automatically in response to events across the development lifecycle. The platform handles internal GitLab events like code pushes, issue and mer

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role: As the Senior Manager, GTM Strategy & Operations, you'll be a strategic partner to senior Sales leadership and own the most consequential decisions shaping how Square's go-to-market organization is structured, prioritized, and scaled. You'll partner with senior leaders across GTM, Finance, Analytics, and Product/Engineering to translate company priorities into clear GTM direction and shape the bets that define Square's revenue trajectory. This is a hands-on strategic role. You'll define the right questions, bring an independent point of view on where our GTM motion needs to evolve, and influence executive decisions through structured frameworks, financial rigor, and sharp written narrative. You'll al

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close. You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a hybrid role and is open to applicants located within commuting distance of our London or Luxembourg offices. In this role, you will report to the Director, Enterprise Sales. WHAT YOU’LL DO: Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets. Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline. Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment. Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments. Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers. As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a DRAM System Engineer in the DRAM System Validation Group at Micron Technology, Inc., you will be responsible for system-level validation, system characterization, failure analysis and experimentation as requested. We will be running and configuring diagnostic software, designing experiments, analyzing and interpreting data, crafting custom tools, and presenting data to customers both inside and outside Micron. Apply AI-enabled tools (e.g., data analytics, automation, or Copilot-based solutions) to improve system-level validation, failure analysis, and engineering productivity. On occasion, you may need to carry out these responsibilities at the customer site. We will work with colleagues in the Systems Compatibility Group, in Application Engineering Groups, Product Engineering, Return Material Authorization (RMA), and throughout Micron! Education: Bachelor’s Degree in Electrical Engineering, related field of study, or equivalent experience Successful candidates for this position will have: Familiarity with DRAM and System operations Good understanding system level debug Good multi-tasking, teamwork and problem solving skills Strong verbal and written communication skills in English Preferred Skills and Experience with: Application engineering or design experience related to memory testing and

About the Team At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent in science, engineering, and business to address one of the most ambitious challenges of our times. The Recruiting team is at the heart of this mission, tasked with identifying and hiring exceptional individuals who align with OpenAI's values and cultural ambitions. Our approach to recruitment aims to set the standard for excellence and innovation in the field, connecting outstanding candidates with opportunities to impact the future of AI. About the Role As a Senior Technical Sourcer at OpenAI, you will play a key role in identifying and engaging top-tier engineering talent across a broad range of technical domains. Your focus will be on sourcing exceptional software engineers and technical talent to help build world-class teams advancing our mission in AI research and deployment. In this role, you will: Lead sourcing strategies to identify and engage candidates across a variety of engineering disciplines, including software engineering, backend systems, product engineering, and related technical areas. Develop and maintain a strong pipeline of passive candidates through proactive outreach, research, and networking. Collaborate closely with hiring managers and technical leaders to deeply understand hiring needs and refine sourcing approaches accordingly. Leverage advanced sourcing techniques and tools to identify and attract exceptional talent. Represent OpenAI at industry events and conferences to promote our mission and connect with potential candidates. Maintain accurate and organized candidate data and metrics to inform sourcing strategies and decision-making. You might thrive in this role if you have: 5+ years of experience in technical sourcing, with a focus on engineering or technical roles. A proven track record of successfully sourcing candidates across a range of software engineering and

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE AN ACTIVE SECRET CLEARANCE TO APPLY. Staff Platform Engineer Defense Unicorns is seeking a Senior Platform Engineer to join our team. This role is responsible for designing, building, and owning the runtime production environment that bridges applications (custom development, COTS, and OSS) to the underlying platform. You will drive platform architecture decisions, set engineering standards, and serve as the technical anchor between application teams and platform teams. This is a hands-on technical leadership role. You will own platform strategy and implementation end-to-end: defining technical roadmaps, solving complex problems that span multiple domains, driving cross-team delivery efficiency, and mentoring engineers across the team. We are looking for someone who builds and owns platforms, not someone who operates within infrastructure others have designed. Key Responsibilities Architect and maintain scalable runtime production environments across cloud-native and containerized systems, including transforming applications into Kubernetes-friendly formats for bare-metal deployment Own the technical roadmap for the platform vertical, identifying gaps, planning initiatives, and aligning engineering effort to mission objectives Provide mentorship to engineers across the team, fostering professional development and raising the technical bar Identify technical overlap across projects and guide teams on leveraging each other for efficient delivery Work closely with Mission Managers, providing insights on engineering competency, capacity, velocity, and alignment with mission objectives Collaborate with product teams, providing feedback on product fit and contributing to product direction based on production usage Work with customers to define technical roadmaps that align to mission objectives Advocate for and enforce DevSecOps practices across the platform layer, including security automa

At Livefront, we help companies design and build world-class digital products that command attention and inspire joy. We’ve helped household names like CVS, Samsung, General Mills, and Optum create experiences that have reached millions of people, and startups like HomeSpotter and Credly build entirely new businesses that challenge their industries’ status quo. We're looking for an outstanding Senior Databricks Data Engineer to join our growing data practice — someone who builds the data and AI foundations that digital products and intelligent experiences run on. This is a senior-level position with the opportunity to work remotely in Peru. Who you are You are a Databricks-focused Data Engineer who understands that great data platforms are only as valuable as the products, AI workflows, and experiences they enable. You bring deep, production-grade expertise across the Databricks platform and know how to connect platform capabilities to real business outcomes. You thrive in ambiguity and can quickly assess a client's data landscape to recommend and implement the right solutions. You understand that in consulting, your Databricks depth is most valuable when it connects platform capabilities to the products and experiences clients actually use — and you're as comfortable in a product design conversation as you are building a DLT pipeline. You excel at translating complex data challenges into clear technical requirements and can confidently navigate conversations with everyone from data scientists to executives. Your engineering principles are mature and grounded in real-world experience across various industries and scales. You have an interest in and a curiosity about data platforms and the latest advances in data technology. What you will be doing Design and build production data pipelines using Lakeflow Declarative Pipelines, Autoloader, and Structured Streaming, with end-to-end ownership of ingestion, transformation, data quality expectations,

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The mission of the Developer Relations team is to empower developers to easily use and understand Plaid’s products, delivering a supportive, industry-leading developer experience via scalable, broad-reaching methods. The scope of this role covers all of Plaid's commercially available, customer-facing products. We’re looking for an experienced Developer Relations Engineer to help the world’s fintech companies (and we believe every company is a fintech company, even if they don't know it yet) integrate with Plaid's APIs. In this role, you’ll create best-in-class developer experiences, cementing Plaid's reputation as the most trustworthy, developer-friendly financial services API. This is a highly technical, highly visible role with direct impact on Plaid’s product, brand, and developer experience. Responsibilities Create and evolve developer documentation for Plaid’s APIs – writing new content, and improving clarity, accuracy, and usability of existing content. Distill complex technical topics into approachable, accurate explanations for a broad developer audience. Design and build sample applications, demos, and tutorial videos that demonstrate the benefits of integrating with Plaid’s APIs and the be

The Opportunity Zoox's mission is to build a purpose-built robotaxi that gives the world a better way to ride. Every line of that autonomous driving software has to be compiled, tested, and validated reliably at scale before it ever reaches the road. You'll join the team that owns the build infrastructure making that possible: maintaining and evolving our Bazel-based build system in a large, multi-language monorepo used by hundreds of engineers. As a key contributor, you will take ownership of the build ecosystem supporting our rapidly expanding, safety-critical autonomous vehicle software. This role entails configuring and upgrading compilers, profiling and optimizing build pipelines, and serving as the primary expert for all build-related inquiries. While we have established a robust foundation using Bazel in a monorepo along with a remote build farm and cache, our goal is to elevate this into a world-class development experience. We are searching for a passionate engineer with a strong curiosity for optimizing build speeds and a commitment to empowering developers through metrics and advanced tooling within our fast-paced culture. In this role, you will: Own and evolve the core Bazel build ecosystem that every engineer at Zoox relies on to compile code and run tests Directly accelerate engineering velocity by minimizing Bazel overhead, streamlining incremental builds to reduce iteration times, and working with our vendor Engflow to optimize our RBE platform Develop custom Bazel rules and tooling (via Starlark) that abstract complexity so product teams can focus on autonomy problems, not build friction Integrate software quality tools into our build system and development workflow (code coverage, static/dynamic analysis, include-what-you-use) Build tools and dashboards to empower developers to ship better software faster Qualifications Bachelor's degree in an engineering, mathematics, or related field and 8+ year

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. With Roblox’s daily active users growing at a record pace, we are seeking a senior data infrastructure engineer to join our new Data Insights team. Our team owns the data tooling that empowers Roblox builders to independently make informed and timely data-driven decisions. As an engineer on the team, you’ll work on the platforms behind tools like Superset, Hex, and Python notebooks, which provide critical insights into the health of our business to users at every level of the company. We tackle diverse challenges in data engineering, infrastructure, and analytics, to deliver the insights our customers need. You will collaborate closely with engineers across our data ecosystem to shape the future of product analytics at Roblox. This role offers the chance to be a founding team member and help define both the technical direction and the long-term shape of the product area from the ground up. This role is a great fit for you if you are proficient in designing and scale robust data infrastructure and applications and have a zeal for developing inspiring, easily maintainable, and reusable code. Join our team and make a significant impact at Roblox. You Will: Architect and deliver a high-pe