Senior Product Support Specialist Jobs

The Security team is responsible for protecting Asana’s employees, users, and customers . We are a team of security engineers and risk and compliance practitioners who build innovative safeguards to ensure that our data is protected against threats and that we comply with legal, regulatory, and customer requirements . We collaborate closely with teams across the organization to foster a culture of security throughout our product and operations . We're looking for a Manager of Offensive Security to lead our Offensive Security function in Warsaw . In this role, you will own and grow a team spanning red team operations, application security, and vulnerability management, driving both the strategic direction and the hands-on execution of our offensive security program . You will work directly with engineering leadership, legal, and senior stakeholders to ensure our security posture is contin uously tested, measured, and improved . This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you’ll achieve Lead, grow, and mentor a team of offensive security engineers across red team, application security, and vulnerability management disciplines while staying actively engaged in day-to-day technical operations . Define team roadmap, OKRs, and priorities in alignment with broader security and engineering strategy . Foster a culture of technical excellence, continuous learning, and psychological safety within the team, partnering with recruiting to scale the team . Plan and execute red team operations and adversary simulation exercises across Asana's infrastructure, products, and corporate environment . Perform clo

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Advanced Mask Development department in Micron’s Technology Development organization delivers reticle solutions that help shape next-gen memory and storage products in the evolving global technology landscape. This team works at the intersection of advanced equipment, materials science, and precision manufacturing. If you enjoy solving complex problems, collaborating with other subject-matter experts and department leaders, and seeing your direct impacts on product quality, you’ll feel at home here! Position Overview: Micron is seeking a highly experienced Resolution Enhancement Techniques (RET) Engineer to join the AMD team at Micron. At the Senior Member of Technical Staff level, our ideal candidate is a master in their field and has a history of innovation and driving technical direction in the industry. This role will focus on developing and optimizing RET and Optical Proximity Correction (OPC) solutions that enable high-fidelity wafer patterning for advanced memory technologies. This role will partner with a variety of teams to develop innovative reticle solutions, improve tapeout methodologies, and resolve complex patterning challenges across both R&D and HVM environments. We are looking for an ambitious and goals-centric individual to help drive groundbreaking solutions that maintain Micron’s competitive advantage. Responsibilities: Drive a steady stream of sophisticated projects with built-in contingency plans related to mask development, lithography optimization, and tapeout flow

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! About the role This is a senior individual contributor role on Bazaarvoice's APAC Client Success team, owning a portfolio of Enterprise clients. You will be the trusted strategic advisor for some of the region's most recognisable consumer brands using Bazaarvoice's UGC platform. The role sits at a senior level which means independent ownership of complex client outcomes, executive stakeholder engagement, and cross-functional influence. You'll bring senior CSM experience from a SaaS or e-commerce platform, be comfortable in C-suite conversations, and find energy in solving c

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. We are looking for an experienced senior partnerships leader to manage and develop our AMER distribution partnerships team while personally owning Figma's most strategically complex global alliances - including our relationships with global system integrators and high-priority service partners. This is a player/coach role: you will both lead and develop a team of Distribution Partner Managers and personally own the execution of Figma's most important and complex GTM partner relationships. You will build partner program playbooks, establish engagement frameworks, and help define the future of the distribution partnerships function as Figma continues to scale globally. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead, develop, and manage a team of 2 to 3 Distribution Partner Managers across North America (this may grow over time based on results and quantifiable impact); provide consistent coaching, clear goal-setting, and formal performance management Personally own and manage complex partner relationships with large services organizations (such as global SIs, major agencies, and consulting firms); includes executive-level engagement, mutual success planning, and driving positive post-sale outcomes / partner-influenced revenue Build program playbooks, partner e

Many engineering leadership roles focus on execution and technology. This one is different — it's strategic. You own business outcomes, and you partner as an equal with Product Management to shape the vision and the roadmap, not just deliver against it. As VP of Software Engineering, you lead a global engineering organization across several teams and products within a business domain in Diligent's Technology organization. You lead through Directors and managers, set the technical and organizational strategy, and are accountable for delivery, reliability, security, and the overall performance of the organization. AI-Native Is the Mandate, Not a Side Project Diligent is an AI-native company, and engineering leads the way. You embed AI-native practices across the software development lifecycle, stand up reusable platform and AI capabilities, and champion the adoption of AI tooling and agentic workflows to accelerate our own engineering productivity — with real adoption and impact targets, and clear guardrails for security, quality, data privacy, and responsible AI. Drive Execution You deliver production-grade systems, not experiments. You balance speed with rigor — security, privacy, and compliance are non-negotiable — and you operate across multiple concurrent initiatives with clear prioritization. The Organization You Build You hire, coach, and develop senior engineering leaders and experts. You design the org for scale across regions, plan the workforce against budget and delivery commitments, and build an inclusive, high-performing culture grounded in accountability, experimentation, and continuous improvement. The Rooms You're In You partner as an equal with Product Management to shape the vision, roadmap, and product priorities, and work closely with Executive Leadership, UX, Security, Data, and Customer teams. You represent engineering at executive fo

About the Team The Privacy Engineering team builds the systems and technical foundations that govern how user data is understood, retained, accessed, and used across OpenAI. We partner with Product, Data, Infrastructure, Security, and Legal to translate policy and trust commitments into durable architecture and enforceable controls. Our work spans data inventory and mapping, classification and lineage, retention and deletion, access governance, purpose and usage controls, auditability, and lifecycle automation. We aim to make policy-aligned data handling the default while giving teams clear, reliable primitives for building and operating products at scale. About the Role We are looking for an experienced Software Engineer to drive the architecture and execution of user data governance across OpenAI. You will define technical direction, build shared platforms and controls, and lead cross-functional programs that make data flows discoverable, policies enforceable, and ownership explicit. This role is well suited to a senior engineer who can move between deep systems design and organization-wide influence, turn ambiguous requirements into pragmatic roadmaps, and operate high-trust systems end to end. This position is based in San Francisco. Relocation assistance is available. In this role, you will: Set the technical strategy and architecture for user data governance across data mapping, classification, lineage, retention, deletion, access, and permitted usage. Design and build shared services, APIs, metadata systems, and policy-enforcement mechanisms that make governance controls consistent, scalable, and auditable. Establish reliable inventories of user data, system ownership, data flows, and policy applicability across products, infrastructure, analytics, and research systems. Partner with Product, Data, Infrastructure, Security, and Legal leaders to define decision rights, translate requirements into controls, and drive adoption across teams. Own governance systems

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Identity is the foundation of trust on the internet, and at Okta, we are building a world where anyone can safely use any technology. We are looking for a driven, curious, and empathetic product-minded engineering leader to expand Okta’s market footprint by growing our global integration ecosystem. As the Director of Engineering for the Okta Integration Ecosystem in Bangalore, you will lead, scale, and inspire a talented organization of engineering managers and engineers dedicated to evolving Okta-built integrations across our entire product portfolio. This is a high-impact, high-visibility role. If you are passionate about customer security, obsessed with developer experience, and love engaging with a vibrant technology community, we want to hear from you. What You’ll Do Lead and Scale the Team: Mentor, inspire, and grow a world-class engineering organization in Bangalore, directly managing engineering managers and senior individual contributors while fostering a high-performance culture. Drive Integration Strategy: Own the technical roadmap and execution for Okta’s integrations across a massive gamut of applications—spanning traditional Enterprise systems, SaaS, On-prem infrastructure, Active Directory (AD), Azure, and next-generation AI agents. Advance Modern Infra & Governance: Drive the development, rollout, and governance of the official Okta MCP (Model Context Protocol) Server. Streamline and enable partner integrations through robust Terraform P

About the Team OpenAI's Go-To-Market (GTM) organization helps customers adopt and scale our AI products. As the business grows, we are looking for a strategic operator to lead high-impact GTM programs that improve execution across the organization. In this role, you will partner with leaders across Sales, Product, Marketing, Product Marketing, Operations, Enablement, Finance, and Communications to drive complex cross-functional initiatives from strategy through execution. You will bring structure to ambiguity, align stakeholders around shared priorities, and build repeatable operating mechanisms that help the business scale. In this role, you will: Lead high-priority GTM programs, including product launches, sales plays, customer initiatives, and other strategic cross-functional efforts. Build program plans, operating cadences, governance, and executive communications that keep teams aligned and accountable. Partner with GTM leadership to prioritize initiatives, identify risks, and drive execution against company goals. Develop data-driven insights using pipeline, productivity, customer, and field signals to inform decisions and improve program outcomes. Build scalable processes, planning mechanisms, and operating rhythms that improve how cross-functional programs are executed. Influence stakeholders across GTM, Product, Marketing, Finance, and Operations to deliver measurable business impact. You might thrive in this role if you have: 8+ years of experience in GTM Strategy & Operations, Business Operations, Program Management, Management Consulting, Product Marketing, or a related field. A track record of leading complex cross-functional initiatives from strategy through execution. Strong analytical and problem-solving skills, with the ability to bring clarity to ambiguous business challenges. Excellent stakeholder management and communication skills, with experience influencing senior leaders across functions. Ability to thrive in a fast-paced environment, man

About the Team The Global Partnerships team drives high-impact strategic relationships that unlock growth, innovation, and long-term enterprise value. We manage and scale partnerships across financial institutions, enterprise platforms, and API ecosystems, working cross-functionally with Product, Engineering, Legal, Finance, Sales, and Operations to bring these partnerships to life. As our partnerships portfolio evolves, we are investing in senior leadership to manage complex, high-visibility relationships and to build scalable infrastructure for our API Partner Program. This team operates at the intersection of strategy and execution - balancing commercial outcomes with operational excellence. About the Role As a Manager, Business Development, you will own and lead a portfolio of strategic North America-based partnerships, including oversight of a key strategic partner relationship during its transition period. You will serve as the executive point of contact for senior stakeholders, drive commercial performance, and ensure strong cross-functional execution. In addition, you will oversee the API Partner Program, managing day-to-day program leadership while shaping its long-term strategy and scalability. Your mission is to transform our API ecosystem into a high-performance channel that drives consistent lead referrals for our GTM teams and direct top-line revenue for the business. This is a highly visible role reporting to the Head of Global Partnerships, with direct people management responsibility and the opportunity to build subject matter expertise within the API and Channel Partnerships space. You’re excited about this opportunity because you will… Drive the API Channel Strategy: Lead the evolution of the API Partner Program from a technical integration layer into a robust revenue-generating channel. You will define how partners refer business and how we monetize those touchpoints. You will also manage the day-to-day execution while building scalable framework

About the team The Applied AI Engineer - Digital Natives team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance. As an Applied AI Engineer in the Digital Native segment, you’ll help large and highly sophisticated companies transform their business through custom AI solutions applications such as customer service, automated content generation, contextual search, personalization, and other novel use cases leveraging OpenAI’s newest, most exciting models and latest capabilities. About the role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with frontier AI. You will pair with senior customer leaders to establish AI strategic roadmaps and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI APIs and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product. This role is based in our SF or Seattle office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deeply embedded with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our APIs. Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value. Experiment and prototype solutions with and for your customers. Forge and manage relat

About the Role Chime serves millions of members on a mission to help them unlock financial progress. Growth Engineering builds the product surfaces and systems that turn that mission into measurable outcomes for members — running fast, data-informed experiments to acquire, activate, and deepen member relationships at scale. This role sits on our Early Stage Experience area, focused on the beginning of the member journey — the first experiences that turn new sign-ups into engaged, active members. It's high-volume, high-stakes work where small improvements compound, and the systems behind it have to be both quick to experiment on and dependable at scale. As a Staff Software Engineer, you'll operate as a subject matter expert and technical leader across the Growth stack. You'll shape the architecture and technical strategy for high-traffic, member-facing systems, influence product direction, and drive cross-team initiatives that measurably move growth outcomes while raising the engineering bar across the org. You will leverage the capabilities of AI and LLMs to improve the productivity of the org, personalize member experience and speed up decision making. In this role, you can expect to Lead the design and implementation of high-impact, member-facing systems across the Growth stack Set the technical vision for high-traffic systems with a scalable, forward-looking approach that meets Chime's reliability and latency standards Drive experimentation strategy and execution by building the systems and habits to test, learn, and iterate quickly — without sacrificing durability Identify and solve systemic challenges in performance, availability, and conversion-critical reliability across the Growth stack Collaborate closely with Product, Design, Analytics, and Data to shape product direction and ensure technical feasibility and excellence Mentor senior engineers, elevate engineering practices, and drive consistency in quality, architecture, and code craftsmanship across teams

At Asana, security is foundational to our mission of helping teams work together effortlessly. Our security team protects Asana's employees, users, and customers by proactively addressing threats, ensuring compliance, and fostering a culture of security throughout our product and operations. As the Security Risk Manager, you will own Asana's internal security risk management program end-to-end. This is a senior role for someone who goes beyond frameworks and checklists — you will engineer the quantitative and automated foundations that let Asana continuously measure and make confident decisions about security risk. You'll build the systems and processes that make risk scalable, not just the policies that describe it, and serve as a trusted advisor to senior leadership. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements What you'll achieve Own Asana's security risk management program: Design and continuously mature a quantitative risk framework — including risk scoring methodologies, likelihood and impact modeling, and risk appetite thresholds — that enables consistent, data-driven risk decisions across the organization. Build and maintain a living risk register: Own Asana's central security risk register, developing KRIs, tracking trends over time, and driving accountability for risk treatment and remediation with business and technical owners. Automate risk identification and monitoring: Design and implement automated data pipelines and integrations that continuously surface security risks — pulling signals from vulnerability scanners, cloud security tooling, SIEMs, and third-party risk sources — so Asana's

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP. Role Description This is a forward-deployed engineering role. You'll work shoulder-to-shoulder with mission heroes: the users, operators, and program engineers who run real workloads in real DoD environments. You'll help take UDS Data Capability from "deployable" to "running in production under classification." You will deploy, integrate, and operate our data stack in the mission hero's environment alongside senior engineers, then carry what you learn back into the product so the next engagement is easier. The scope of this work varies by engagement. Some programs require standing up a governed data platform to centralize sensor or operational data from known sources, where the problem is well-defined and the priority is building and shipping. Others involve consolidating data across hundreds of interconnected government systems of record with overlapping schemas, deeply interdependent data flows, and significant architectural complexity. You should be comfortable building independently against defined problems and growing into more ambiguous, complex engagements over time. Forward-deployed means aligned with the mission hero, not always on a plane. Most of the work is remote. You'll travel to sites when the engagement calls for it: initial standup, integration work, incident response, training and knowledge transfer. The rest of the time, you'll be on a video call or in a shared chat with that same mission hero. The role is defined by the relationship with the mission hero, not by where you sit. You are a data engineer who can build across the breadth of a data platform (storage, ingestion, streaming, governance, and access) and deliver working solutions in constrained, mission-critical environments. Responsibilities Deploy and configure UDS Data Capability in the mission hero's environment. Stand up the UDS Store (Iceberg, Rook/Ceph, pgvector, Postgres), wire up UDS Tran

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you wi

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role The Platform org at Sentry is the engine that everything else runs on, spanning developer platform, core infrastructure underpinning the product, SRE, security, and IT. It's a broad, technically complex, and deeply consequential organization. We're looking for a Staff Technical Program Manager who can operate at the intersection of technical depth and strategic execution: someone who thrives in complexity, builds trust with senior engineering leaders, and has a gift for turning ambiguity into clarity and momentum. You'll report to the Head of Technical Program Management and work closely with the VP of Platform Engineering, their staff, and partner teams across Engineering, Product, and Design (EPD). This is a high-visibility role with real influence. You'll work directly with the CTO and senior leaders, shape how the Platform org operates, and help Sentry scale through one of its most important chapters. In this role, you will: Drive strategic execution. Partner with the VP of Platform Engineering and senior EPD leaders to translate priorities into clear, measurable plans. Own sequencing, milestones, and key decisions, and make sure leadership always has reliable visibility into progress and tradeoffs. Build data-driven delivery health. Establish the metrics and dashboards that reflect delivery confidence, risk, and engineering health across the Platform org. Keep planning and reporting high-signal and lightweight, focused on outcomes rather than activity. Manage capacity, dependencies, and risk. Create visibility into resourcing, cross-team dependencies, and constraints so leaders can align investment to the