Senior Product Support Specialist Jobs

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About THG Fulfil THG Fulfil is a fulfilment solution provided by THG Ingenuity that offers warehousing, fulfilment, and courier management services for e-commerce businesses. We help brands with their digital growth by connecting them with customers worldwide, focusing on cost-effective solutions and customer satisfaction. Key aspects of THG Fulfil: Global Fulfilment: We offer solutions for brands to reach customers internationally, leveraging automation and proprietary software. Warehousing and Automation: THG Fulfil's extensive warehouse automation solutions, like the use of AutoStore and Geek+ Goods-To-Person robots, enable efficient movement of goods. Courier Management: We provide a sophisticated courier management system to ensure timely and reliable delivery. Customer Experience: THG Fulfil prioritises customer experience, with a focus on providing seamless, efficient, and positive interactions throughout the fulfilment process. About the Role The Head of Regulatory Compliance & Quality is THG Ingenuity’s senior authority on global product compliance, product safety, and quality assurance across all product categories. Operating at the intersection of Legal, Fulfilment, Commercial and Operational teams, the role provides strategic leadership to protect legal, commercial and reputational interests while enabling compliant, scalable, and commercially viable growth. Sitting centrally within the Legal team, the role ensures regulatory robustness, governa

SLSQ427R271 Databricks is looking for a bold, strategic, and execution-oriented senior executive to lead our Manufacturing industry go-to-market (GTM) motion across Asia Pacific and Japan (APJ). As a key member of our global industry GTM team, you will shape and drive how Databricks engages the industrial sectors in one of the world's most dynamic and complex regional markets. This role reports to the Global GTM Head for Manufacturing, Transportation, and Energy, with deep day-to-day collaboration with APJ sales, field engineering, and GTM leadership. You will operate at the intersection of industry expertise, customer engagement, and commercial strategy - helping Databricks win in a market where data and AI are redefining how physical products are built, delivered, and optimized. If you bring deep industry domain knowledge, a bias for action, and a proven track record of harnessing the transformative potential of data and AI to drive real business value - we want to hear from you. Responsibilities: Lead the strategic and operational execution of GTM initiatives across the manufacturing and automotive industries in APJ, driving pipeline growth and accelerating customer adoption Build strong alignment with APJ sales, field engineering, marketing, partnerships, and product teams to develop and execute industry-specific GTM programs that convert market opportunity into revenue Cultivate and maintain executive-level relationships with customers, partners, and key industry stakeholders across the APJ region — with particular focus on Japan, Korea, and India Develop and deliver thought leadership through industry publications, conferences, and executive briefings to position Databricks as the platform of choice for the industry Provide ongoing analysis of market trends, competitive dynamics, and customer needs to sharpen our industry strategy and identify high-value growth opportunities Define, track, and report on key performance indicators (KPIs) for GTM initiativ

You define how the codebase is built. On-site | Vancouver Office – 675 W Hastings St. The Problem We're Solving EviSmart is building the unified dashboard platform where every product surface comes together — the interface lab owners use to manage cases, access analytics, and launch AI-powered tools. It doesn’t have a frontend foundation yet. What exists is a clear product direction, a backend that’s ready to connect, and an engineering team that needs someone to draw the lines before anyone starts building. Why EviSmart 300 people. Two hubs: Vancouver HQ and Manila operations. 145% year-over-year SaaS growth — the market is responding. 28 countries. One platform. The dental industry's Autopilot. An in-house AI model research and development team building proprietary intelligence. Why This Role, Right Now Most senior frontend engineers join products with foundations already in place — someone else made the hard calls, and your job is to build within them. This is the opposite. There is no existing dashboard frontend, no technical debt to inherit, and no architectural decisions that constrain you yet. The person who joins now makes the foundational choices that the entire frontend team builds on for the next several years. The first product milestone is aggressive, the customer base is real and global, and the backend is ready. What doesn’t exist yet is the engineer who sets the direction. A Note from the Team “We’re not looking for someone who needs a clear spec before they can move. We need someone who can audit what exists, make a recommendation, and execute on it. If you’ve been the person who sets the technical direction that your team builds on, and you want to do that at a scale that actually matters, this is that conversation.” — Paolo Kalaw, CEO, EviSmart What You’ll Own Own the React JS / TypeScript frontend architecture for a new dashboard platform — the unified interface where all products connect. De

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Executive Assistant to 3 Senior Leaders (VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations), you’ll be responsible for keeping the leaders and teams organized, aligned, and helping them maintain focus while scaling for growth and delivering an exceptional internal and external experience. In this role, you’ll be directly supporting the VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations to strategically manage day-to-day administrative and operational needs, infuse Figma’s culture and values in the work to create a meaningful Figmate experience, and cross-functionally collaborate with the broader People Org and stakeholders across Figma. This is a full-time role based out of our SF Hub. What you'll do at Figma: Assist your Executives (VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations) with calendar, travel, meetings, tasks, notes, emails Serve as a strategic partner to the VPs and their leadership teams, with a focus on team cohesion, operations, and planning Identify areas to optimize the VPs’ time and make recommendations regarding time management, prioritization, and business needs Act as a delegate for the VPs by signing off on expenses, approving POs, and managing other tooling as needed, with careful attention to internal policy Find opportunities for process optimization across team and company workflows Prepare and/or build content, presentations, and key documents for the V

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors. Role Overview We are looking for a Talent Lead to build and scale OpenFX's talent acquisition function and contribute to broader people operations as we grow. This is a senior, hands-on leadership role for someone who thrives in fast-paced, high-growth environments and knows how to attract exceptional talent across multiple geographies. You will own the full recruiting lifecycle — from sourcing strategy and employer branding to offer negotiation and agency management — while also contributing to onboarding, workforce planning, and hiring analytics. You will partner closely with hiring managers and leadership across engineering, product, compliance, operations, and go-to-market teams to ensure we hire the right people at the right time. This role reports to the Head of People Operations & Talent and is based in any of our core locations: Miami, London, Dubai, or Bengaluru. Key Responsibilities: Talent Acquisition & Recruiting Own and execute end-to-end recruiting across all functions, from opening a role through close, with a focus on quality, speed, and candidate experience. Build and manage sourcing strategies across multiple channels — direct outreach, referrals, job boards, events, and partnerships — to develop a strong, diverse pipeline. Manage relationships with external recruiting agencies and staffing partners, including contract negotiation, performance tracking, and cost optimization. Drive employer branding

Opportunity Overview: This is a unique opportunity to join a high-caliber software engineering team that is experiencing rapid growth. You’ll play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features while also balancing scalability, reusability, and performance. As a Staff Engineer on the Application Engineering team, you’ll serve as a senior technical leader - responsible for designing and delivering high-quality, scalable software systems that power Cohere Health’s core platform. You’ll act as a multiplier, elevating the technical bar for the team, mentoring engineers, and partnering with product, data, design , clinical and payment teams to deliver solutions that meet compliance, quality, and performance standards. This role is ideal for engineers who thrive on solving complex problems in healthcare, have deep expertise in building distributed systems including data solutions, and want to influence architectural decisions for security and scale, drive cross-collaborations for alignment, establish technical standards for consistency and evolve both application and data engineering best practices at scale. What you’ll do: Technical Leadership & Architecture Define and drive the architecture of large-scale, distributed application systems across the Cohere platform. Ensure solutions are secure, performant, maintainable, and compliant with NCQA, CMS, and payer requirements. Champion platform engineering best practices in CI/CD, testing, release management, and observability. Hands-On Engineering Write clean, maintainable, and well-tested code, primarily in modern frameworks (e.g., Python, TypeScript/React, Java/Kotlin). Lead the development of core features and APIs that directly impact providers, payers, and patients. Partner with DevOps and Data teams to ensure seamless integration, scalability, and operati

Req: FEQ427R187 Location: Tokyo, Japan We are looking for a Director, Field Engineering in Japan to join our world-class, hyper‑growth organization. In this role, you will lead first-line Managers and teams of pre-sales Solutions Architects , focusing on complex, strategic accounts and driving our expansion in Japan across manufacturing and automotive . You will partner closely with Sales to grow product consumption, while coaching sales and pre‑sales teams to operate as a single, high-performing unit. You are adept at articulating complex, business value‑focused solutions, supporting sophisticated enterprise sales cycles, and building trusted relationships with senior stakeholders in large Japanese corporations. This role reports to the Technical GM – Japan . The impact you will have Hire and manage first-line Managers and a growing team of technical pre‑sales Solutions Architects . Build a highly collaborative culture within a rapid‑growth team, embodying and promoting Databricks’ customer‑obsessed , team‑oriented , and diverse culture. Increase the return on investment of SA involvement in sales cycles by ensuring the right technical coverage and engagement model. Build long-term, trust-based relationships with customers; understand the local market landscape and trends, and report on forces that shape the strategic direction of accounts. Champion a solution- and value-based selling motion across Field Engineering. Demonstrate a strong understanding of business needs and revenue potential across your territory. Build the Databricks brand in Japan in partnership with the Marketing and Sales teams. What we look for Second-line leadership experience (manager of managers) leading teams of 20+ individuals. Demonstrated success in high‑growth enterprise software pre‑sales, with senior‑level tenure at a reputable software company and deep experience in the Japan market . Proven ability to elevate customer engagement, with a track record of closing large, complex transac

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Labeling Artwork Controller - Consultant in Czech Republic for 12 months Contract with REMOTE option with possibility of extension to join one of our consumer product clients. Role Summary The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision. Key Responsibilities: Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components. Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies. Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies. Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects. Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards. Drive process improvements related to artwork development, approval workflows, and digital tools. Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed. Maintain artwork issue logs and attend escalation meetings to provide updates. Identify inefficiencies and escalate to Hub Leads when required. Participate in content lock

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Labeling Artwork Controller - Consultant in Italy for 12 months Contract with REMOTE option with possibility of extension to join one of our consumer product clients. Role Summary The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision. Key Responsibilities: Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components. Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies. Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies. Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects. Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards. Drive process improvements related to artwork development, approval workflows, and digital tools. Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed. Maintain artwork issue logs and attend escalation meetings to provide updates. Identify inefficiencies and escalate to Hub Leads when required. Participate in content lock meetings

Datadog is seeking a Director, Technical Account Management (TAM) for the EMEA region to join our high-growth organization and world-class Technical Post Sales (TPS) Team. You will own the strategy, growth, and execution of a team of 25–30 today, with a clear mandate to scale to 50–70+ over the next two to three years. You will be building organizational infrastructure, developing first-line leaders, and establishing scalable processes before they're needed. TAMs are technical experts who provide paid "white glove" technical services to our largest customers, supporting adoption and providing guidance across the comprehensive Datadog product suite. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. This is a senior leadership role where you will set the technical post-sales vision for all of EMEA, own executive relationships with key accounts, evangelize the TPS offering at scale, and grow services revenue across the region. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Scale the EMEA TAM organization from 25–30 to 50–70+, hiring first-line leaders, designing team structures, and building systems that sustain quality through rapid growth. Lead a team of managers and senior TAM ICs across EMEA, ensuring customer success, retention, and expansion at high standards of technical delivery. Own the commercial strategy for the TPS program, partnering with Sales to position, price, and sell TAM services as a core part of the Datadog value proposition. Define and execute regional OKRs aligned with global TPS goals, driving accountability through your leadership team each quarter. Lead executive-level recruiting and build a leadership pipeline from within, developing managers who can in turn scale thei

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Role Summary: We’re looking for a Senior IPv6 Engineer to take ownership of IPv6 feature development and integration across our UniFi gateway routers. You’ll design, build, and optimize critical IPv6 networking components that enable secure, reliable, and high-performance connectivity for our global users. Candidates should be prepared to work from our Prague office at least two times per week. Responsibilities: Design, develop, and maintain IPv6 networking features in enterprise router firmware and software stacks Ensure seamless IPv4-to-IPv6 coexistence (dual-stack, tunneling, NAT64, DS-Lite, MAP-E, etc.) for enterprise and ISP-grade deployments Conduct performance tuning, benchmarking, and troubleshooting for IPv6 forwarding, security, and QoS features Collaborate with product managers and system architects to define the IPv6 roadmap and feature priorities Work closely with the QA team to suggest test plans, simulations, and automated test environments for IPv6 functionality Requirements: 5+ years of experience in embedded networking software development Strong hands-on experience with: IPv6 protocol stack implementation (L2–L7) IPv6 address management, DHCPv6, SLAAC IPv6 Prefix Delegation Experience with varied IPv6 network setups (enterprise, ISP, and mixed environments) Proficiency in C/C++, with famili

SLSQ227R43 At Databricks, we’re on a mission to help organisations use data and AI to solve the world’s toughest problems — and few opportunities are more rewarding than driving positive change across Victoria Public Sector. We’re looking for a passionate and results-driven Enterprise Account Executive to help our government partners harness the full power of the Databricks platform. This is a pioneering sales role within our Public Sector Sales team, reporting directly to the Senior Sales Director. You’ll work at the forefront of digital transformation in the Public Sector space, helping agencies reimagine how they deliver outcomes and play a pivotal role in shaping Databricks’ presence across the country. As a successful candidate, you are a creative, energetic self-starter who understands the sales process. You know how to sell innovation and change through customer vision expansion and can drive deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to Customers and System Integrators. Always hunting for new opportunities, you will be asked to close net new accounts while maintaining existing accounts. Along with the chance to close an exciting deal, we also offer accelerators above 100% quota accomplishment. The Impact You Will Have: Driving Consumption: Help customers derive value from the platform by identifying key use cases and increasing usage. Champion real-world change: Lead initiatives that make measurable impact — from accelerating innovation in health and education to supporting sustainability and economic development. Shape Databricks’ Public Sector footprint: Identify, structure, and close strategic opportunities that align our capabilities with Australia’s digital priorities. Inspire through connection: Build trusted relationships with senior decision-makers, tell compelling stories about our impact, and influence at the highest levels. Execute with excellence: Manage th

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the role: We’re looking for a Senior IPv6 Engineer to take ownership of IPv6 feature development and integration across our UniFi gateway routers. You’ll design, build, and optimize critical IPv6 networking components that enable secure, reliable, and high-performance connectivity for our global users. Responsibilities: Design, develop, and maintain IPv6 networking features in enterprise router firmware and software stacks; Ensure seamless IPv4-to-IPv6 coexistence (dual-stack, tunneling, NAT64, DS-Lite, MAP-E, etc.) for enterprise and ISP-grade deployments; Conduct performance tuning, benchmarking, and troubleshooting for IPv6 forwarding, security, and QoS features; Collaborate with product managers and system architects to define the IPv6 roadmap and feature priorities; Work closely with the QA team to suggest test plans, simulations, and automated test environments for IPv6 functionality. Requirements: 5+ years of experience in embedded networking software development; Strong hands-on experience with: IPv6 protocol stack implementation (L2–L7); IPv6 address management, DHCPv6, SLAAC; IPv6 Prefix Delegation; Experience with AI tools - Claude, Codex, etc; Fluent in English and Latvian. Nice to have: Experience with IPv6 interoperability testing with ISPs; Experience with IPv6 certification processes (e.g., IPv6 Ready Logo,

P-1528 As a Staff Security Assurance Engineer within the Security Assurance Team, you will help lead high-visibility security compliance implementation initiatives. Reporting directly to the Senior Director, you will serve as a strategic catalyst for these programs, ensuring seamless execution and alignment with Databricks’ global security objectives. You will navigate a complex, cloud-native landscape, collaborating with Security, IT, Engineering, Internal Audit, Corporate Operations, and other teams, to assure successful completion of highly cross-functional projects that enable the growth of our business and safeguard our customers. This role requires an active Top Secret Clearance, the ability to access and work within a SCIF environment, and residence within the Washington, DC metropolitan area. The impact you will have: Drive Project Outcomes: Adopt an ownership mindset to manage the end-to-end delivery of work required for new security certifications, federal authorizations, and compliance initiatives that expand Databricks’ reach across regulated and government markets. Accelerate Execution: Act as a force multiplier by proactively identifying and neutralizing project blockers, reducing friction, and maintaining high velocity in a cloud-native environment. Orchestrate Cross-Functional Decision Making: Navigate complex technical and compliance trade-offs, driving consensus across Engineering, IT, Product, and Security teams to reach timely resolutions. Optimize Delivery Methodologies: Continuously refine project frameworks to maximize effectiveness, ensuring that security initiatives are both rigorous and agile. Precision Program Management: Masterfully oversee project lifecycles—including milestones, dependencies, and risk mitigation—while providing executive-level transparency through accurate status reporting. Build Strategic Partnerships: Forge deep, collaborative relationships with Security Assurance Team subject matter experts and technical stakeholders

Meesho is India’s fastest-growing internet commerce company, serving over 160 million customers. As the competitive landscape in Indian e-commerce intensifies, we’re investing in building a world- class strategic intelligence capability to sharpen how we allocate capital, set prices, plan long-range strategy, and respond to market shifts. We’re looking for a founding leader to build this function from the ground up. You will be responsible for developing the systems, methodologies, and team that give Meesho’s leadership a continuously updated, outside-in view of the competitive and market landscape — turning fragmented signals into decision-grade insight. This is a high-visibility, high-autonomy role. You will work directly with senior leadership and across category, finance, and product teams. If you’ve spent years building expertise in market estimation, data triangulation, and insight generation as a consultant or researcher, and you’re now ready to own a function end-to-end inside a high-growth company — this role was designed for you