Senior Product Support Specialist Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer, Core AI Infrastructure You'll join a high-performing team of engineers driving AI transformation at Coinbase as a Senior Software Engineer on the IT Operations team within ESTO. This team builds custom products through full-stack engineering and scales the infrastructure powering Coinbase's AI products, with direct exposure to senior leadership in a fast-paced, incubator-style environment. You'll own the reliability and automation of critical AI infrastructure, ensuring our systems are resilient, observable, and secure at scale. What you'll do: Own end-to-end delivery of AI products by building production-grade distributed systems, including serving infrastructure, data pipelines, and deployment orchestration across the full stack throughout the SDLC. Drive platform adoption by designing clean APIs, abstractions, and developer-facing tooling that enable product teams to integrate AI capabilities without bespoke infrastructure requests. Partner with engineering and product leadership across Platform and other product groups to align infrastructure requirements, resolve cross-team technical dependencies, and define shared platform contracts. Shape engineering standards and technical culture by establishing architectural patterns, mentoring engineers, and raising the bar on code quality, observability, and operational excellence. Build

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Position Overview The VP, Associate Creative Director, Copy is a senior creative leader responsible for helping drive agency growth through new business development, strategic storytelling, and high-impact pitch leadership. This individual serves as a key creative partner in identifying, shaping, and winning new opportunities by developing compelling narratives, differentiated agency positioning, and persuasive presentations that showcase BGB's strategic and creative capabilities. Success in this role requires the ability to wear multiple hats and orchestrate multiple workstreams within each pitch opportunity. Beyond developing compelling narratives and creative concepts, this individual will help drive the end-to-end pitch process, partnering across departments to brief teams, manage timelines, facilitate creative reviews, build stakeholder alignment, and ensure seamless execution. Strong entrepreneurial instincts, organizational excellence, and the ability to bring people together around a shared vision are critical to success. As a highly visibl

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Key Responsibilities: Drive new client acquisition by targeting large corporates, including Fortune 1000 companies across industries. Drive revenue growth through strategic account development and relationship management. Own end-to-end account management, from lead generation to final delivery of product offerings. Pitch a wide range of B2B offerings, including: Data-driven and data-based product solutions, Advertisement sales (print and digital), Risk-related solutions, event sponsorships (conferences, conclaves, summits, roundtables) Engage with senior stakeholders such as Heads of Marketing, Sales, Business Development, Strategy, CRM, Finance, Procurement, and Sourcing to understand business needs. Collaborate with internal solution architects to design and deliver customized data solutions aligned with client requirements. Provide actionable business insights and recommendations backed by strong financial and business acumen. Liaise with operations teams to ensure seamless execution and delivery of solutions. Ensure high levels of customer satisfaction by meeting service expectations. Maintain an accurate and up-to-date sales pipeline and forecast. Report sales activities and performance regularly to management. Track daily sales act

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission to ensure that artificial general intelligence benefits all of humanity. The Controllership team delivers the financial truth that powers OpenAI’s growth. By translating operational activity into accurate, timely, and decision-grade financial data, we enable leadership to scale the business with confidence. Our commitment to rigorous controls and best-in-class systems ensures financial integrity as OpenAI grows. About the Role We are seeking a strategic and execution-oriented Inventory & Cost Accounting Lead to build and scale manufacturing accounting and product costing capabilities across consumer hardware and robotics businesses. This role partners closely with Finance, Supply Chain, Manufacturing Operations, Technical Accounting, Strategic Finance, and Systems teams to establish scalable costing methodologies, inventory valuation processes, manufacturing close procedures, and reporting infrastructure supporting rapid growth and product launches. The ideal candidate brings deep experience in consumer hardware manufacturing environments, including standard costing, inventory accounting, variance analysis, contract manufacturing, and ERP operationalization — particularly within Oracle Fusion. This person should thrive in ambiguity, balance strategic thinking with operational execution, and possess the executive presence and judgment to influence cross-functional stakeholders and senior leadership. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manufacturing Costing & Inventory Accounting Lead product costing and inventory accounting across consumer hardware and robotics programs, including inventory valuation, manufacturing variances, reserves, and close processes. Partner with Supply Chain, Operations, and Str

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Software Development Engineer In Test, ML/AI At SIE, we believe in making play safer for everyone. Within our Information Security team, we protect our people, platforms, and products with smart, scalable, and thoughtful solutions. Our mission is to provide clear, actionable risk and security insights that guide the business and enable amazing player experiences. We’re building a team that thrives on collaboration, curiosity, and delivering real value. Come help us make a difference! Overview We are hiring a Sr Software Engineer in Test specializing in ML/AI quality, including automation for model evaluation, LLM-assisted test generation, and validation of AI-powered workflows. The role includes guiding quality strategy and developing automation frameworks. You will also manage implementation for complex, cross-functional, machine learning-powered products and services. This role involves more than test development. You will lead quality initiatives from start to finish, ensuring teams stay synchronized, dependencies are managed, and releases are delivered confidently. You will work closely with ML, engineering, product, and infrastructure teams. You will shape how quality is built, monitored, and expanded while leading embedded QE efforts within projects.

RDQ427R351 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Search plays a foundational role in this mission. Whether through keyword-based retrieval, semantic similarity via vector embeddings, or hybrid approaches that combine both, our Search technologies help customers find, discover, and understand information across massive, complex datasets. These capabilities power everything from Retrieval Augmented Generation (RAG), AI assistants, and recommendation systems to enterprise knowledge management, in-product search, and data exploration. As a Staff Engineer for Search, you’ll play a critical role in building and scaling our next-generation Search product — spanning Vector Search, Keyword Search, and Search Quality. You’ll drive the design and evolution of a highly-performant, cost-efficient, and developer-friendly Search stack that enables customers to build AI applications with accuracy, speed, and scale. Beyond hands-on contributions, you’ll help define the long-term vision, mentor senior engineers, collaborate across teams, and lead strategic efforts that expand the technical and business impact of Search at Databricks. Check out our recent blog post: Decoupled by Design: Billion-Scale AI Search The impact you will have: Drive the architecture and evolution of the Search product, delivering scalable, low-latency, and high-quality retrieval across massive multimodal datasets. Identify and solve challenges in indexing, storage, query execution, and ranking — blending innovations in vector search, keyword search, and hybrid retrieval techniques. Partner with infrastructure, product, and research teams to shape APIs and developer experiences that

CORPORATE DEVELOPMENT Job Purpose The Corporate Development team is responsible for driving the company's long-term growth and strategic evolution. As a Corporate Development , you will play a pivotal role in identifying, evaluating, and executing inorganic growth opportunities. This includes mergers and acquisitions (M&A), joint ventures, strategic alliances, divestitures, and corporate investments. You will act as a key connector between external market opportunities and internal executive leadership. Key Responsibilities 1. Strategy & Market Intelligence Collaborate with senior executives to define and refine the company’s inorganic growth roadmap.Conduct continuous macroeconomic, industry research to identify emerging trends, market disruptions, and potential targets. Tracking market developments, precedent transactions, and comparable companies. Maintain a robust, proactive pipeline of acquisition, investment, and partnership targets. 2. Deal Sourcing & Evaluation Build and maintain relationships with investment bankers, venture capital/private equity firms, and target company management teams. Perform initial screening of inbound and outbound deal opportunities against corporate strategic criteria. Develop high-quality strategic rationale and business cases for presentation to the C-suite and Board of Directors. 3. Due Diligence & Deal Execution Coordinating due diligence processes and managing data rooms (in live deals) Coordinate internal cross-functional teams (Legal, Finance, Tax, HR, Product, Operations) and external advisors during the due diligence process. Lead the project management of the transaction lifecycle from Letter of Intent (LOI) to definitive documentation and closing. 4. Integration & Post-Closing Support Partner with operational teams to design post-merger integration (PMI) playbooks. Ensure that projected financial and operational synergies are tracked and realized post-acquisition Role Requirements & Qualifications Educati

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Account Management team in Plaid’s Fintech customer segment leverages our deep technical, product, and industry knowledge to help our Fintech-focused customers build and scale amazing applications. We act as partners, advisors, and advocates for our customers to shape how consumer and business interactions with their finances will drastically improve in the coming years. Plaid is looking for an experienced customer-facing professional to manage and grow our client relationships with a portfolio of the most strategic customers in our Fintech segment. Many of these customers are long-term partners and already drive significant revenue for Plaid. The account manager will be responsible for further deepening relationships and fostering the next stage of growth with these clients. The right candidate is a natural at building strong partnerships and has demonstrated success owning and growing customer relationships with large, strategic clients, including developing a deep understanding of customer priorities, motives, and key drivers, and cultivating existing and forging new senior stakeholder relationships; is deeply curious and solutions oriented; and has demonstrated success working internally and

We are inventors, builders, and doers, passionate and purposeful in the work we do. We have a once-in-a-century opportunity to reinvent personal transportation, and we need your help. In this role, you will be responsible for shaping, operationalizing, and continuously improving our go-to-market strategy for what could become a $10T global market for personal mobility. This is a dual-threat role: we need someone equally fluent in strategy and partnerships - able to go toe-to-toe with external counterparts to negotiate high-value deals, and just as capable of stepping back to set the strategic frame around the cities that we are serving, then expansions we are steering, and the unit economics we are driving. You will regularly engage with and present to senior leadership, including CEOs of partner organizations, so comfort operating in the room with top executives is essential, not optional. This leader will partner closely with Finance, Strategy, Product, Marketing, and Operations to translate our GTM strategy into a focused set of priorities, integrated plans, and operational systems across our scaling new markets. In this role, you will... Drive Zoox's go-to-market playbook and develop frameworks for city selection, service planning, and fleet sizing, ensuring alignment with corporate cross-functional teams in service of the company's overall business objectives. Collaborate with PnL owners, Corporate Strategy, and Finance on a comprehensive and tailored ride-hail commercial strategy that encompasses monetization strategies, models, pricing, and sales approaches to drive customer acquisition and retention. Identify, negotiate, and secure partnerships with key commercial and product players across different sectors to enhance product offerings and expand market reach, serving as a primary point of contact with executive counterparts - including CEOs - at partner organizations. Analyze various data-sets to understand mobility needs, d

#Team Nextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com . Meet Your Future Neighbors As Data Scientists at Nextdoor, you will have the opportunity to influence strategic decisions with product analytics, drive better experimentation and build online and offline ML solutions. We use a semi-embedded team structure, with data team members interfacing directly with product and engineering stakeholders. The Data Science group is made up of people from a diverse set of backgrounds and perspectives, trained in fields as wide-ranging as economics, psychology, geography, physics, statistics, and operations research. We are the mathematical decision scientists for the product development organization and play a proactive and collaborative role in building and improving the product. At Nextdoor, we operate in an AI-first environment and expect every team member to actively use AI tools as part of their workflow. We aren't looking for prompt engineers; we’re looking for people who use tools like Claude, Gemini, ChatGPT, and Glean to challenge their own thinking and take full ownership of AI-assisted outputs. We also offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London. The Impact You’ll Make As a Senior Data Scientist on the Search team, you will shape how neighbors find the people, places, posts, and business

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest's Data Privacy Engineering team builds access control, auditing, and data handling services and solutions used across the company to power Pinterest experiences. AI is transforming how software is built, data is analyzed, and users interact with software. We're looking for a Senior Engineer based in Dublin to help build the next generation of Data Privacy solutions for AI platforms, ensuring agents interact with data responsibly and transparently. What you’ll do: Design services and processes used to safely onboard new AI use cases Create isolated environments to enable secure agent-driven data processing without direct data exposure Design and maintain an auditing pipeline to monitor and log all AI sandbox data egress Collaborate cross-functionally with engineering teams across Pinterest to identify and tackle new data privacy c

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Quality leadership within Manufacturing Operations, the Senior Reliability Scientist is responsible for leading reliability activities across complex, high-performance systems. Working closely with established reliability experts and cross-functional teams, this role uses experimental data and advanced modelling to inform design decisions, validate product reliability and optimise serviceability strategies, including spares provisioning. The Team The Quality team within Manufacturing Operations is responsible for ensuring product robustness, reliability and lifecycle performance across Graphcore’s hardware portfolio. The team includes experienced reliability specialists and works closely with technology research, chip, board, system design, platform and operations teams to translate reliability insights into actionable improvements across the product lifecycle. Responsibilities and Duties: · Define and refine reliability requirements across silicon, board and system levels, working in partnership with research and design teams · Apply ad

Opportunity Overview: As a Lead Applied Scientist, you’ll join our growing team of world-class applied scientists and clinical experts to deploy machine learning models that help automate burdensome administrative clinical practices. Our AS team’s work is focused on designing, prototyping, and partnering with AI Engineering to deploy and monitor production models which extract or predict relevant clinical findings from structured and unstructured data sources. What you’ll do: Design and develop advanced machine learning algorithms for retrieval, classification and generative use cases. Write and maintain reusable codebases to perform data preprocessing, model training, and model evaluation Provide scientific and machine learning best practice guidance to junior engineers Work cross-functionally with diverse stakeholders, including product managers, clinicians, and technical leadership to align ML solutions with Cohere’s core objectives. What you’ll need: Must-haves Minimum 7+ years of experience in applied ML with a masters degree or 5+ years with a PhD, ideally in a senior or lead role in a large technology or healthcare company Clear understanding of model building, model maintenance and the measures that optimize models for production use Understand experimental design and can independently perform collection, measurement, and interpretation of results Expert in Python with experience in deep learning frameworks (e.g., PyTorch) Hands on experience building deep learning models (e.g., transformers) for NLP tasks MS or PhD required Nice-to-haves Experience with generative AI or Retrieval Augmented Generation (RAG) Experience working with unstructured healthcare data (e.g., clinical notes) Experience with OCR or image-based document understanding techniques Hands on experience using AWS tools such as SageMaker Studio ISMS roles and responsibilities Good knowledge of Information practices. Assist the manager in all the information security activitie

About the Team The New Verticals Business Development team is a small, fast-paced, high-performing group responsible for establishing, managing and scaling new lines of business at DoorDash in the retail and logistics space. About the Role As an Associate Manager, Emerging Retail Partnerships , you will take ownership of a portfolio of third party logistics (3PL) and enterprise retail partners, including some of the top shippers in the US. This role gets you in at the ground floor of one of DoorDash's fastest-growing new bets, focused on parcel logistics, and lets you operate at a startup pace with regular access to senior leadership and the backing of an established public company. You will report to the Manager of Retail Partnerships in our Merchant Business Development organization. You’re excited about this opportunity because you will… Manage and cultivate a book of business spanning third-party logistics and enterprise retail partners, managing relationships with some of the top shippers in the US to drive step-change growth for DoorDash Serve as the day-to-day lead for a portfolio of strategic partners, developing a deep understanding of their business goals and challenges and building solutions to meet them Lead contract renewals, upsells and cross-sells with minimal oversight, negotiating outcomes that benefit both partners and DoorDash Proactively identify growth opportunities across your portfolio that drive revenue, delivery volume and new strategic opportunities Shape the product roadmap and go-to-market strategy for the Parcel business, drawing on partner feedback, industry trends and your market knowledge Partner with senior stakeholders across Operations, Legal, Finance, Marketing and Product to align on strategy and negotiate complex enterprise partnerships Inform growth and revenue goals and advise on the resources needed to hit them, with regular visibility to DoorDash's senior leadership We're excited about you because… You have 6-8 years experie

About Us YipitData is the leading market research and analytics firm for the disruptive economy. We analyze billions of alternative data points every day to provide accurate, detailed insights across sectors, including e-commerce, ridesharing, payments, and marketplaces. Our proprietary technology identifies, licenses, cleans, and analyzes third-party data that many of the world’s largest investment funds and corporations depend on. We are backed by The Carlyle Group and Norwest Venture Partners and have been recognized multiple times as one of Inc’s Best Workplaces. Our culture is focused on ownership, mastery, transparency, and impact. About the Role YipitData’s product portfolio is underpinned by a growing set of strategic data partnerships. Each partnership acts as a growth driver for the business, unlocking new product development opportunities and expanding our sector coverage. We currently have ~40 active data partnerships and are looking to hire a senior, Director-level individual contributor to scale this motion. This role sits at the intersection of corporate development, strategy, and product. The Director, Strategic Data Partnerships, will identify, evaluate, and execute exclusive, long-cycle data partnerships that meaningfully shape our future product direction. This is not a procurement or channel partnerships role. Instead, it requires strong strategic judgment, executive presence, and deep curiosity about how data creates competitive advantage. In This Role, You Will Identify and evaluate potential data partners with high strategic and product value Engage directly with CEOs and senior executives — many of whom have not previously monetized their data — to assess opportunity and build alignment Lead discovery and diligence processes to understand data quality, defensibility, and long-term product applicability Develop strategic and economic business cases for partnership opportunities Negotiate and execute complex, enterprise-level agreements, includ