Senior Product Support Specialist Jobs

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We’re looking for an Engineering Manager to join our Hyderabad team. In this role, you’ll lead, build, and grow teams of world-class engineers, taking responsibility for their technical execution and impact through ambiguity as we scale. This role is based in our Hyderabad office with a hybrid setup, typically 3 days in the office. Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing In this role, you will lead a multi-disciplinary team of engineers across various platforms. You will report to a Senior Engineering Manager or Engineering Director, helping to shape the future of our three-sided marketplace. Here’s what your day-to-day might look like: Lead and grow a multi-disciplinary team of Backend, iOS, Android, and Web engineers, fostering a diverse and high-achieving environment. Drive technical and product strategy by setting clear project goals, guiding implementation choices, and ensuring your team hits group-level metrics. Champion a learning culture through active mentorship, helping engineers and emerging leaders accelerate their careers. Scale our engineering practices by implementing processes and values that improve team effi

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We're looking for a Commercial attorney to join our Legal team. Vercel's deal volume keeps climbing as the company grows, and we need someone who can close deals and build the systems that let the team close more of them, faster. You'll partner with Sales, Partnerships, Procurement, and other cross-functional teams to negotiate contracts with customers, vendors, and partners. Beyond managing a busy deal pipeline, you'll use AI tools to improve processes, playbooks, and programs that boost efficiency and deal velocity as we scale. Depending on interest, you may also work on product development or other projects outside Commercial Legal. You'll report to the Senior Director of Legal, Commercial, and be based in San Francisco with a 3-day/week in-office requirement. What you will do: Serve as the primary Legal contact for go-to-market and procurement deals, giving clear, practical advice to the teams involved Independently manage and negotiate commercial agreements, including customer, vendor, partnership, and reseller deals Partner with cross-functional teams to build and improve contracting processes, playbooks, and tools, using AI to speed up deals and keep them consistent as we scale Draft and maintain agreement templates, playbooks, and fallback positions Advise on Vercel's regional expansion strategy Contribute to other Legal work as needed, including supporting commercial deals in EMEA and APAC, or product, privacy, or security initiatives About you: Qualified and in good standing in California or another US jurisdiction 6+ yea

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Sales Engineer to join our team. This is a Remote (Milan, Italy) role, reporting to the Sales Engineering Manager in the Solutions Consulting department. In this position, you will set the technical direction for marquee opportunities in Italy and partner with extended teams to drive strategic outcomes for our most significant customers. You will pioneer new offerings, influence the product roadmap, establish cross-portfolio architecture standards, and represent the Solutions Consulting function in key partner and analyst forums. Additionally, you will mentor senior Sales Engineers, assess regional capability gaps, and package field insights into roadmap proposals as part of the EMEA technical advisory function. What you’ll do (Role Expectations) Position Zscaler Value through technical expertise and sales experience to win the mindshare of customer technical teams Drive enablement and so

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a Sr. Director, Executive Search to design, scale, and lead our executive search function. In this strategic role, you will partner directly with C-suite executives and senior leadership to identify, engage, and hire top-tier executive talent. You will combine high-touch candidate engagement, data-driven sourcing strategies, and expert negotiation to drive critical leadership hires across the organization. You'll occupy the following roles: Strategic Consultant: Partner with executives to accelerate product roadmaps, unlock innovation, and expand market share by aligning talent acquisition directly with corporate strategy. Elite Headhunter: Lead executive searches with the discretion and taste of a top-tier boutique firm—securing our unfair share of exceptional, passive talent. Experience Architect: Curate a differentiated, candidate-first recruiting journey to instill immediate trust, increasing offer-acceptance rates and fortifying internal confidence in the talent engine. Nurturer: Establish and foster long-term relationships with world-class leaders to engage talent well before a need arises, transforming recruitment from a cost center into a competitive advantage.

About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We're looking for a Talent Acquisition Partner to join our Talent Acquisition team at Pleo. In this role, you'll manage high-volume, mid-to-senior hiring across the organisation, partnering with teams across Tech, Commercial, Finance, Legal, Product and other functions. You'll own multiple searches at once and play a key role in building strong, proactive talent pipelines that keep our hiring moving. You'll bring structure, pace and consistency to the recruitment process, using repeatable and scalable approaches while still creating a thoughtful experience for every candidate. If you're someone who loves being organised, thrives when managing multiple priorities, enjoys proactive sourcing and gets satisfaction from turning complex hiring needs into well-run recruitment processes, we'd love to meet you. Who you’ll

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Technical Architect: Company Description Okta is the leading independent identity partner. We enable organizations to securely connect the right people and technologies, providing identity solutions that protect workforce and customer identities across a rapidly evolving technology landscape. The P0 Threat Research organization operates at the intersection of adversary research, threat hunting, detection engineering, data science, and product innovation. Our mission is to understand modern adversaries better than anyone else and make that knowledge actionable for our customers and products. Position Description Architect, Threat Research will help define and drive the technical vision for Okta's threat research efforts. This role is focused on understanding how modern adversaries operate, developing new methodologies for discovering and analyzing attacker behavior, and translating that research into actionable outcomes for our customers and products. Initial areas of emphasis include identity, cloud, SaaS, AI, and other emerging technologies, but success in this role is rooted in deep threat research expertise and the ability to rapidly develop expertise in new technologies and attack surfaces. The Architect will serve as a senior technical leader within the Threat Research organization. This individual will work closely with threat researchers, threat hunters, detection engineers, data scientists, product teams, engineering teams, and other senior t

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Staff Software Engineer with a passion for solving problems to join our agile Product Engineering team at OneTrust. Senior Software Engineers own the delivery of complex features end-to-end and are a go-to technical resource for their immediate team. Your Mission Execution & Delivery Independently own delivery of complex features or components from design through production, requiring evaluation of multiple interacting factors. Drive system architecture and component-design discussions for your area of ownership. Collaboration & Influence Partner closely with Product, UX, and other engineers to shape solutions during planning, not just execution. Network with senior engineers across the org to align on shared technical decisions. Stays curious and has the ability to ideate, innovate & improve by identifying patterns that can bring quality and velocity improvements Quality & Craft Conduct peer code reviews and help set the quality bar for your team. Champion testing practices, including explorat

Sapience AI is the collective intelligence platform for professional communities. We sit above the CRMs, AMS platforms, and knowledge bases that organizations already run, and we turn the expertise scattered across them into something every member can search, act on, and share. The intelligence a community needs is already inside it. Most organizations just cannot reach it. Knowledge lives in silos, in legacy systems, in the heads of a few experts, and in fragmented records no one can connect. We change that. Our work is grounded in four commitments: technology elevates people and never replaces them, the best expertise is already inside the community, everything is built on trust, and every deployment is purpose-driven for the organization it serves. Let’s achieve more, together. Where this role sits This is the most senior individual-contributor architecture role at Sapience AI. You own how the whole system fits together: how the KO graph, the COGENT architecture, the models, the serving layer, and the product surface combine into one coherent, scalable, trustworthy platform. You work across every part of the stack, setting the architectural direction that lets specialized teams build fast without the system pulling apart at the seams. You are a force multiplier: not the owner of one area, but the person who makes sure all the areas add up to a platform that can carry Sapience AI’s ambitions for years. Why this role exists Collective intelligence spans hard subsystems: knowledge, reasoning, models, serving, and experience. Each can be strong on its own and still fail as a whole if the architecture does not hold together. As the platform and the team grow, the cost of architectural drift compounds. Someone has to own the coherence of the system, the big technical bets, and the seams between teams. The Principal AI Systems Architect owns that. You set cross-cutting direction, make the hard architectural calls, and keep MINERVA and COGENT coherent, scalable, and trus

Who we are At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Google, OpenAI, Anthropic, Walmart and Stripe. Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do. Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here. This role is fully remote, with candidates based in Buenos Aires, Argentina. About the role As a Staff Software Engineer at Fluxon, you’ll play a key role in shaping the technical direction of our engineering organization. This is a highly senior, hands-on leadership position where you’ll partner closely with company and engineering leadership to influence strategy, guide architectural decisions, and elevate our overall engineering practice. All Staff Engineers write production code, and everyone joins Fluxon as an individual contributor before stepping into project leadership or management. You'll be responsible for: Guiding product delivery all the way to the user, leading projects, providing technical guidance, and building and iterating in a dynamic environment Partnering directly with clients to understand their needs and achieve business goals Defining product requirements, identifying appropriate system designs and planning development in par

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role This is an opportunity to serve as a key partner and advisor on Notion’s Business Operations team, working primarily with our Engineering, Product, & Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you’ll work hand-in-hand with leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business. This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve Build trusted relationships with cross-functional leaders to define and implement strategy across all Notion products, driving increased value to our users and our business Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building detailed business cases and quantitative models that will

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Role Overview We are looking to engage with accomplished senior leaders who have experience leading, building and scaling large, complex organisations and capabilities in India. The leadership scope may span Site/Centre Leadership, GCC/GBS, Technology, Digital, Product, Business Operations, Shared Services or other enterprise functions, depending on the opportunity. Relevant leaders will typically bring a strong track record of organisation building, strategic and operational leadership, transformation, global stakeholder management, talent development and operating effectively within complex, matrixed environments. Leadership Experience Profiles may bring experience across one or more of the following areas: Site / Centre Leadership Leading and scaling large teams, functions, business units or centres

Content Platform is responsible for ingesting, processing, storing, and delivering every piece of content on Spotify — from music and podcasts to audiobooks. Within Content Platform, the Media domain owns the end-to-end media pipeline, from the moment content arrives through to seamless playback for listeners around the world. We're looking for a Staff Engineer to provide architectural leadership across this media platform. You’ll help shape and drive the technical direction from ingestion through transcoding, packaging, storage, delivery, and playback. This is a role for someone who thinks in systems, understands the trade-offs between codec choices and infrastructure costs, and can drive technical strategy across multiple teams at scale. What You'll Do Define and drive the long-term architectural direction for Spotify's media pipeline across Content Platform. Lead large-scale technical initiatives that span multiple squads and organizations, including projects such as media delivery, codec rollouts, and future playback capabilities. Partner closely with engineering managers, product managers, and senior engineers to align technical strategy with product priorities, reliability goals, and cost efficiency, acting as a key technical counterpart for media architecture. Guide architectural decisions across media ingestion, transcoding, packaging, storage, content delivery, and playback. Author and review RFCs, architecture decision records, and technical design documents that guide engineering teams and leadership. Mentor senior engineers across the organization, helping raise technical quality, architectural thinking, and engineering excellence. Bring a cost-aware engineering mindset by understanding how media architecture decisions impact compute, storage, CDN utilization, and long-term platform sustainability. Who You Are You have deep expertise building large-scale media plat

AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently . Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process , including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: September 2026 Location: NAMER Hi there! As Growth Design Lead, you'll lead design for a high-velocity experimentation program on our marketing site and campaign surfaces — turning insights into shipped, on-brand interactive experiences and measurable funnel lift. You'll set the bar for growth design craft inside Brand Studio: rigorous testing, strong visual and interaction design, and an AI-augmented workflow that helps the team prototype and learn faster. This is a senior design IC role. You’ll partner with Growth Marketing, Product, Web/Engineering, Brand, and Data, is to design, prototype, and iterate experiences You'll operate at the intersection of design, data, and growth — translating behavioral and search insights into scalable layouts, flows, and components; establishing testing frameworks from a design perspective; and helping the team ship conversion improvements without sacrificing brand integrity or accessibility. If you have a strong track record of designing for growth through experimentation, bring deep product and brand design thinking, understand how structure, UX, and page design affect discovery and conversion, and use AI tools to move faster without lowering the craft bar, we'd love to hear from you. If you're interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on… Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You: You are a designer first. You have 1

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a Growth Manager to own the overall growth strategy and business outcomes for our merchant-user ecosystem. The role will drive the journey from new user → activation → engagement → retention → power user, translating merchant insights into propositions, campaigns, and scalable growth initiatives. Key Responsibilities - Own the overall user growth strategy, with accountability for active users, engagement, transactions, and incremental business outcomes. - Define and drive the end-to-end user lifecycle strategy across acquisition, activation, engagement, retention, and reactivation. - Translate merchant behaviour, customer insights, and data into compelling propositions, gratification constructs, campaigns, and growth interventions. - Lead integrated execution across CLM, Product, Marketing, Social, Influencer, Regional, and Finance teams. - Identify and prioritise growth opportunities across user cohorts, lifecycle stages, app journeys, campaigns, offers, and engagement levers. - Drive continuous experimentation and optimisation to improve conversion, engagement, retention, and transaction frequency. - Own senior stakeholder reviews, including performance narratives, key risks, business decisions, and forward-looking growth plans. - Build a strong operating rhythm across teams, ensuring clear ownership, prioritisation, execution quality, and timely delivery. - Lead and mentor growth leaders/teams while ensuring an integrated roadmap and strong cross-functional collaboration. Key Success Metrics - Merchant-to-user conversion - Active merchant users - Incremental engagement

Staff Software Engineer - Frontend - New York City Datadog’s Staff Engineers are our technical leaders operating at the forefront of technology, building solutions that take us through at least our next five years of growth. They do this in three major ways: As individual contributors, they bring world-class technical abilities to deliver industry-leading systems in areas such as data visualization, virtual runtime profiling, and planet-scale streaming. As technical leaders, they bring experienced technical breadth and communication skills to tackle design and architectural problems spanning the organization, charting the right course, and then leading delivery. In both roles, they participate in the staff engineering community and help us learn from what the industry is doing and what we've built before, and so improving company-wide standards around software and systems engineering. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Use your expertise to design and deliver technology that will power the next generation of products Coach and develop engineers at various levels, from new university graduates to senior engineers with years of industry experience Leading redesigns of significant parts of the Datadog product and website Owning core customer experiences, including the first-time user experience. Who You Are: 10+ years of relevant engineering experience 4+ years of technical leadership experience, including both effective communication of complex concepts and experience coordinating across teams to ship critical products Running a high volume of experimentation and iteration cycles (A/B testing). Strong UI/UX intuition, adept at working closely with product design and