Senior Product Support Specialist Jobs

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Software Development Engineer to join our team. This is a hybrid role based in Bangalore/Hyderabad, reporting to the Senior Manager of Software Engineering. You will join the Engineering team that built the world’s largest cloud security platform from the ground up. As a leader in our multitenant architecture, you will bring your vision and passion to help organizations worldwide harness speed and agility with a cloud-first strategy. What you’ll do (Role Expectations) Understand how to build and operate high scale systems Provide service and product wide architectural guidance, and drive impactful technical decisions Establish and enforce best practices for coding, testing, observability, and CI/CD pipelines to maintain high-quality, production-ready services Drive cross-team collaboration and lead initiatives in performance optimization, reliability improvements, and adoption of new t

Location: On-Site in Boulder, CO (Foresight Dx business unit, a Natera company) Foresight Diagnostics is a molecular diagnostics company pioneering non-invasive cancer detection through highly sensitive, cell-free DNA-based liquid biopsy technologies. Our proprietary methods - originally developed at Stanford University - are designed to detect smaller tumors earlier and enable more personalized treatment strategies for patients with cancer. We sit at the intersection of molecular biology, bioinformatics, and next-generation sequencing (NGS), and we translate rigorous science into clinically meaningful solutions. Following our acquisition by Natera, we now combine the agility of a mission-driven startup with the scale and resources of a global leader in cell-free DNA testing. It’s an exciting moment to join us. Headquartered in Boulder, Colorado, our team operates in a high accountability, collaborative environment where quality and continuous improvement aren’t just values - they’re how we work every day. About The Role The Laboratory Systems Scientist at Foresight Diagnostics will be responsible for supporting laboratory operations infrastructure as a technical SME. The Laboratory Systems Scientist will collaborate with research, development, clinical, bioinformatics, software, operations, regulatory, quality, to enable laboratory system development, implementation and maintenance. This is a full-time position based in Colorado working standard business hours in a startup company, that will require the flexibility to work diverse schedules, including evenings, weekends, and holidays for critical deliverables. This position will report to the Senior Manager, Operational Excellence & Process Engineering. What You Will Do Operate as a technical SME and stakeholder dedicated to development, implementation, and release testing for laboratory non-product software and automation solutions. Collaborate with the Program Management and laboratory leade

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive. About the job Strategic Account Executives (AEs) are responsible for developing the next wave of Twilio’s new customers. AEs build new relationships with senior line of business owners and executive stakeholders (CTOs, CIOs, CPO/VP of Product) to develop sales by understanding and uncovering new opportunities where Twilio can help solve company’s pains and challenges through communication solutions. As an AE, you will be responsible for selling to prospective LATAM SP&Caribe customers, developing a relationship as a trusted advisor to deeply understand their unique company challenges and goals. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere. The right candidate will have a proven, consultative sales process to discover and close new logos. Our AEs develop an understanding of prospects’ businesses, organize and conduct sales presentations at prospec

About Sayari: Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv. The Opportunity We are taking the Commercial World Model into its next phase: agentic AI that reasons over it directly, running investigations and surfacing risk the way a senior analyst would, then returning sourced assessments for human review. You would build and scale a new product line with the backing of an established, proven global organization. It offers the freedom of an entrepreneur inside a business, with talented resources behind you, including forward-deployed engineers and analysts dedicated to your accounts. It is a front-row seat to the changes shaping global markets right now. We are hiring a Strategic Account Director to bring deep subject matter expertise to our financial services vertical. You will join an already strong sales team and take it further into the relationships, domain depth, and agentic use cases this vertical needs next. You bring the network and the credibility that only years inside this sector can build. You won’t be the first rep at Sayari, but you will be one of the first people anywhere selling agentic investigation and risk agents into this vertical, on a foundation of data other vendors in our space don’t have. That’s the pitch yo

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We are seeking an experienced compliance leader to serve as Money Laundering Reporting Officer (MLRO) for Coinbase's Abu Dhabi-based subsidiary. This is a founding role within our Compliance organization: you will build the AML/CTF/PF/Sanctions compliance program in a high-growth market and directly shape our regulatory strategy with the Financial Services Regulatory Authority (FSRA) of the Abu Dhabi Global Market (ADGM), balancing compliance with innovation. You will own all aspects of the entity's Anti-Money Laundering program, manage its relationship with the FSRA for AML/CTF purposes, and advise business and product teams on local requirements. The role is supported by Coinbase's global compliance infrastructure. What you'll do: Own identification of AML/CTF/PF and Sanctions requirements applicable to the ADGM entity, maintain policies and procedures as regulatory and business requirements evolve, and ensure ongoing compliance. Monitor FSRA and UAE regulatory developments and lead implementation of necessary compliance changes with internal stakeholders. Provide regular updates to senior management and the entity's Board on the AML/CTF/PF/Sanctions program, escalating incidents and material issues promptly, and drive AML/CTF/PF training for local employees and Board members. Lead day-to-day regulatory communications with the FSRA, including notifications and comm

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description Okta is an enterprise-grade identity management platform, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, organizations can manage access across any application, person, or device. Whether the people are employees, partners, or customers or the applications are in the cloud, on-premises, or on a mobile device, Okta helps organizations become more secure, make people more productive, and maintain compliance. The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built-in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on-premises applications, directories, and identity management systems. We are looking for an experienced Senior Backend Engineer to work on our Onboarding and Lifecycle Management (LCM) Platform team with a focus on enhancing, scaling, and managing backend services for importing, syncing, and provisioning identities and access policies (users, groups, roles, entitlements, etc.). These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. The ideal candidate has strong hands-on knowledge in Java who is deeply technical, passionate about building high-quality, secure, and performant backend applications and microservices, and capable of driving technica

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is building the industry's most trusted, secure content and AI platform. Our Production Security Tools team is seeking a Security Tooling Engineer II with curiosity and a security mindset to help build and operate infrastructure security across our tooling stack, including monitoring, vulnerability scanning, data loss prevention (DLP), and hardening checks. In this role, you will implement and operate security tooling and controls under the guidance of senior engineers; collaborate with engineering, privacy, legal, and other security teams to reduce data exposure and configuration risk; and help keep Box's infrastructure secure-by-design and secure-by-default while enabling rapid, responsible product development and AI adoption. WHAT Y

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team We are looking for an experienced Manager, Tax Technology to lead tax platform projects for Wolt and Deliveroo within our growing Tax Team. As Wolt and Deliveroo onboard onto the global unified tax platform and a single tax calculation engine (Vertex), this role owns the functional tax leadership that turns business and VAT requirements into configured, tested, live capabilities, and leads the offshore Wolt & Deliveroo implementation team delivering that work day to day. As DoorDash continues to grow its international footprint, we are looking for a candidate with deep, hands-on experience in VAT regimes who can lead a team, collaborate cross-functionally, and own the delivery of tax features and new-platform feature / new-market / new-partnership launches across Wolt and Deliveroo. About the Role You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead tax platform and business projects for Wolt and Deliveroo. You will manage a team to deliver day-to-day VAT configuration and testing, and partner closely with Tax Engineering, the Wolt and Deliveroo Tax teams, Tax Product, and other stakeholders — gathering business and VAT requirements, translating them into tax-system functional requirements for

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team & role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Command Center (RCC) is a newly formed reliability team that serves as the front line for detecting, coordinating, and mitigating production incidents across Robinhood. As part of Robinhood’s broader reliability initiative, RCC works closely with product engineering, reliability, observability, infrastructure, and business teams to reduce customer impact and shorten incident duration. As a Staff Senior Engineer, you will be part of the founding RCC team, helping define how Robinhood responds to and learns from incidents at scale. This is a highly visible role focused on incident leadership, operational excellence, and reliability tooling. You will not own product services or core infrastructure, but you will own the processes and tools that enable fast, high-quality incident response. This role is based in our Menlo Park, California office, with in-person attendance expected at least 3 days per week. What you'll do: Serve as a technical leader driving the long-term reliability and observability strategy across Robinhood’s infrastructure Partner closely across many different types of engineers to raise the bar for operational excellence and incident re

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Ads Manager team builds the core self-serve platform that brands, agencies, and retailers use to create, manage, and optimize their advertising campaigns on Instacart. We own the campaign creation flows, creative management, reporting dashboards, and design system foundations that power it. We are hiring a Senior Frontend Engineer II (L6) to co-own the technical roadmap for our advertiser-facing experience, modernize our frontend architecture, and scale complex campaign management and reporting interfaces while elevating our component library, design system, performance, and accessibility across the platform. You’ll partner closely with Product, Design, Backend, and Data Science teams to build reusable UI abstractions and deliver high-impact features across pillars such as Campaign Activation, Creative & Reporting, Design System & Platform, Per

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries – so for us changing the way the world works is all in a day's work. The Forms team builds one of the most widely used features in the Smartsheet ecosystem — the experiences that let our customers easily manage and collect intake from their own customers and internal teams. We're a vibrant team with engineers at every level — from early-career to senior — and we're responsible for making it simple and reliable for anyone to gather structured information at scale. We're deepening our investment in operational excellence and exploring how AI can make intake smarter, and we're looking for an Engineering Manager to help lead the team through this next chapter. You will lead and grow a team of engineers spanning all experience levels, coaching them to deliver high-quality, highly available backend systems on time and with lasting technical health. You'll bring strong technical judgment in backend development, architecture, and design to guide the team's decisions, own the roadmap creation and execution for the Forms team, partner closely with Product and cross-functional stakeholders, and help raise the bar on operational excellence for a feature that's critical to the Smartsheet experience. You Will: Lead, coach, and grow a team of engineers across all experience levels, building a culture of technical excellence,

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential, and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level. We are hiring a Technical Program Manager for our Security organization. Security at Snowflake spans Product Security, Database Security, Threat Detection, and Compliance — the teams responsible for protecting the world's most sensitive data at the scale of one of the world's most trusted cloud platforms. This is a highly visible, high-impact role for a senior TPM who thrives at the intersection of technical depth and organizational influence. Program Ownership & Backlog Management Lead strategic, high-ambiguity Security programs from inception through execution, turning 0-to-1 initiatives into structured, measurable outcomes. Own executive-facing operating mechanisms for the Security org, including planning, execution reviews, SteerCos, strategy summits, design and product reviews, QBRs and leadership decision forums. Build and scale execution rituals across Security teams, partnering with Engineering, Product, and TPM to strengthen accountability, visibility, and operational discipline. Drive portfo

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week in our London office (Soho). This is a mat leave coverage contract that we expect to go for 8 to 9 months in duration. About the Role Join our team as a Marketing Lead and play a key role in driving Taskrabbit's growth across the UK market. This role combines ownership of the UK's go to market strategy with hands-on execution - from local activations and metro-level initiatives to partnerships. It's ideal for someone who thrives in fast-paced, cross-functional environments, is equally comfortable with data and with people, and is passionate about growing a two-sided marketplace. This role reports to the UK Senior Country Manager, working closely with central Marketing Channel Leads, Tasker Operations, Product and other global teams. The Marketing Lead executes on the country-level top-of-funnel commercial and marketing strategy

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role At Square, we’re re-imagining how mid-market businesses grow. As a Senior Sales Account Executive on our Outbound Team, you’ll bring Square’s ecosystem to new sellers across diverse industries by building, shaping, and closing your own pipeline. You’ll run sophisticated, multi-product deals from the first touch to final close — blending hunter instincts, consultative depth, and strategic execution. If you’re an experienced closer who thrives in outbound environments, loves solving meaningful business challenges, and consistently delivers against ambitious targets — this is your role. You Will Own the full outbound sales cycle — from prospecting to negotiation to close — with mid-market merchants. Build an

About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating products, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview GOAT is seeking a fashion enthusiast looking to combine their passion with a full-time career, and obtain an entry-level position in the startup world. The ideal candidate possesses a solid knowledge of not only sneakers/apparel but of the consignment industry for brands such as Nike, Jordan, Adidas, New Balance, FOG Essentials, Supreme, BAPE, Denim Tears etc. As a Junior Authentication Specialist, you must have the ability to verify authenticity of sneakers/apparel across the major brands. In addition, a Junior Authentication Specialist must keep up with industry trends, releases, and collaborations with the world's best retailers, from streetwear to high fashion. You will not only figure out the authenticity of sneakers/apparel, but spot manufacturer defects, assess wear, and inspect SKU and size, ensuring that each buyer has the retail experience they've come to expect. In this role, you will: Assist Senior Authentication Specialists in the verification process of both footwear and apparel Receive and arrange inbound inventory according to brand, model, etc Keep detailed notes and enter accurate data into the GOAT Group database, including release information, product SKUs and production dates Continuously research and learn about new models and brands of sneakers Manage and keep up to date with the authentication process through training and self-directed learning Other duties as assigned We are looking for: Passion for sneakers and streetwear, technology and helping others succeed Knowledge of sneakers and apparel acro