Senior Product Support Specialist Jobs

About the Team OpenAI’s Industrial Compute organization is building and operating the infrastructure required to support frontier AI at unprecedented scale. The organization works across data center development, power, design and construction, hardware, supply chain, deployment, facilities operations, and external partnerships. As this infrastructure footprint grows, OpenAI must ensure that sustainability, operational reliability, and responsible development are incorporated into infrastructure decisions from the beginning rather than addressed as separate downstream initiatives. About the Role We are seeking an Infrastructure Operations & Sustainability Lead to develop and execute the sustainability strategy for OpenAI’s global infrastructure portfolio. This role will translate environmental priorities and external commitments into practical operating requirements across site selection, data center design, construction, equipment procurement, deployment, and ongoing operations. You will build the frameworks, metrics, governance, and cross-functional programs required to improve environmental performance while preserving the speed, reliability, and scalability demanded by OpenAI’s infrastructure roadmap. The role will partner closely with infrastructure operations, site development, engineering, construction, power, hardware, supply chain, finance, legal, public policy, government affairs, communications, and external infrastructure partners. This is a senior leadership role requiring infrastructure fluency, sustainability expertise, executive judgment, and the ability to drive complex initiatives across organizational boundaries. Key Responsibilities Develop and maintain a comprehensive sustainability strategy for OpenAI’s global compute infrastructure. Translate sustainability objectives into actionable requirements for site selection, design, construction, procurement, commissioning, and operations. Establish decision frameworks that balance environmental imp

About the Team At DoorDash, our people are at the heart of everything we do. With operations spanning 40+ countries, ensuring smooth and compliant immigration is critical to our growth. The Global Immigration pillar within our Global Mobility & Immigration (GMI) team manages immigration strategy and operations worldwide, partnering with employees, vendors, and cross-functional teams to deliver scalable, compliant solutions that enable global workforce agility. About the Role We’re hiring a Global Immigration Manager to lead our global immigration program. You’ll shape policy, drive strategy, and manage our global immigration vendor network to ensure scalable, compliant solutions. This is a rare opportunity to shape how a high-growth global company navigates immigration - balancing compliance, scalability, and employee experience to enable our workforce to thrive. You’ll also lead and mentor immigration professionals, fostering their growth and ensuring high-quality delivery. You will report to the Senior Manager, Head of Global Mobility & Immigration on our Global Mobility & Immigration (GMI) team within Global People Operations, serving as part of the GMI leadership team. You’re excited about this opportunity because you will… Lead our global immigration strategy and policy, designing scalable frameworks and governance aligned with DoorDash’s talent and business goals. Oversee global immigration operations , including direct accountability for US immigration - our largest and most complex - ensuring compliance, consistency, and operational excellence. Manage and develop immigration professionals, fostering a culture of collaboration, accountability, and continuous learning. Partner across Legal, Talent Acquisition, People Business Partners, and People Operations to integrate immigration into business planning and enable global workforce mobility. Drive vendor performance, process improvements, and scalable initiatives that enhance compliance, efficiency

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role Addepar has experienced exponential growth in the Institutional market segment, which includes endowments, foundations, pensions, sovereigns, OCIOs, insurers, and alternative asset managers across all asset classes. Some of the largest asset owners in the world have chosen to partner with us deeply at the very core of their tech stack, and simultaneously, global alternative managers such as private equity, venture capital, and fund-of-funds are choosing Addepar to power their business and future growth strategy. NYC has been the Institutional team’s launchpad, and we are looking for a seasoned, client-focused Senior Solutions Engineer to continue growing our global presence in the institutional vertical. This is an incredibly unique opportunity to help establish and grow a hyper-growth line of business within an already-global technology company. As a strategic partner throughout the sales process, you will lead high-stakes engagements with C-Suite executives and key stakeholders, leveraging your deep understanding of financial software and the investment management industry to position Addepar as a mission-critical component of their long-term business strategy. You will work with Senior Account Executives to drive the technical side

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. Through an Employer of Record (EOR), we are looking for a new Principal Backend Engineer in India to join our growing IT Team. This individual will report to our Sr. Director of IT, serve as a technical leader and system architect, guiding the design and delivery of scalable, reliable, and high-performance solutions across our e-commerce and internal platforms. You’ll partner closely with senior leaders to define the long-term engineering vision and lead initiatives that strengthen system performance, scalability, and reliability. If you’re an experienced technical leader who thrives on collaboration, mentorship, and building solutions that power business growth, we’d love to hear from you! Role Type: Full-Time Location: Remote from India Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration Base Salary: The expected starting salary for the position is $46,172 to $57,715 USD within a full position range of $46,172 to $69,258 USD annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent wi

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. Through an Employer of Record (EOR), we are looking for a new Principal Backend Engineer in India to join our growing IT Team. This individual will report to our Sr. Director of IT, serve as a technical leader and system architect, guiding the design and delivery of scalable, reliable, and high-performance solutions across our e-commerce and internal platforms. You’ll partner closely with senior leaders to define the long-term engineering vision and lead initiatives that strengthen system performance, scalability, and reliability. If you’re an experienced technical leader who thrives on collaboration, mentorship, and building solutions that power business growth, we’d love to hear from you! Role Type: Full-Time Location: Remote from India Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration Base Salary: The expected starting salary for the position is $46,172 to $57,715 USD within a full position range of $46,172 to $69,258 USD annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consis

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Location: At Reddit we continue to grow our teams with the best talent. We're completely remote friendly . Team Description: The Marketing Science team at Reddit leverages data to maximize the impact of Reddit’s own marketing investments. We serve as the engine behind our growth, using advanced experimentation, causal inference, and econometrics to understand what drives users to Reddit and what brings advertisers to our platform. We work at the intersection of brand building and performance marketing, ensuring every dollar spent is an investment in the long-term health of our ecosystem. Role Description: Reddit is looking for a highly experienced Staff Data Scientist to lead the strategy and technical execution of our Marketing Intelligence efforts. In this role, you will be the primary architect of how we measure and optimize Reddit’s marketing spend. You will focus on two critical flywheels: B2B Marketing (acquiring and retaining advertisers) and B2C Growth (acquiring and engaging new Redditors). This is a high-autonomy, high-impact role where you will set the long-term strategic goals for Reddit’s marketing measurement, influencing senior leadership and defining how we value our brand and performance efforts. Responsibilities: Set Long-Term Marketing Strategy: Define the 2–3 year technical roadmap for marketing measurement. Establish the "North Star" metrics and frameworks that determine how Reddit allocates hundreds of millions in marketing budget. Optimize Marketing ROI: Build and refine Media Mix Models (MM

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Account Executive, Enterprise Germany to join our team. This is a remote role, reporting to the Regional Director in the Enterprise department. In this role, you will drive the strategic expansion of an existing enterprise account portfolio by identifying and winning new use cases across Zscaler's Zero Trust platform — from cloud-native security to AI workload protection. You engage C-level and senior stakeholders through highly professional, structured sales engagements, turning current customers into broad platform adopters and long-term strategic partners. Operating within a clearly defined, metrics-driven sales process, you translate Zscaler's transformational technology into measurable business outcomes to scale that impact systematically. What you'll do (Role Expectations) Own a defined portfolio of enterprise accounts (5000–40,000 employees), developing and executing multi-year account plan

About the Team The India People team is establishing the people practices and employee experience that will support the launch and growth of our Hyderabad site. We partner closely with site leaders and employees to create effective teams, consistent leadership practices, and a healthy, sustainable workplace as the operation scales. About the Role As the India People Business Partner, you will be a highly visible, hands-on presence at the Hyderabad site, staying close to daily operations, leaders, and employees throughout the site’s launch, growth, and stabilization. You will support employee engagement, manager effectiveness, organizational effectiveness, talent management, employee relations, workforce planning, and change management. You will coordinate two Human Resources Generalists and use people data to identify risks, improve day-to-day execution, and help shape the site’s future people practices. You will report to the People Director on our EE People Ops - HR Business Partner HRBP team in our HR organization. Schedule: Night Shift — 5:00 PM–2:00 AM or 6:00 PM–3:00 AM You’re excited about this opportunity because you will… Partner daily with site and functional leaders on team effectiveness, manager support, performance concerns, role clarity, workforce needs, and other people topics that emerge as the site scales. Support employee engagement, workplace culture, team health, and manager consistency while helping leaders and employees navigate new processes, changing structures, and operating model changes. Support team design, workforce planning, succession planning, talent cycles, and role clarity while identifying opportunities to improve the site’s organizational effectiveness. Manage sensitive employee relations matters, support investigations and escalations, and promote consistent application of company policies and local labor requirements. Coordinate and prioritize the work of two Human Resources Generalists while partnering with the Senior Manager o

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler’s high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You’ll Do (Role Expectations) Maintain h

About the Team The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, to cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond. We care about metrics like delivery times, cost per order, delivery quality, dasher compensation, and many more! About the Role We are hiring an Associate Manager to help lead strategy and execution for our Dasher & Logistics regulatory markets, the growing set of cities, states, and countries where Dasher pay, benefits, and working conditions are shaped by minimum earnings guarantees, pay transparency requirements, and other logistics specific regulation. You'll own a portfolio of KRs across some of our highest priority business problems by getting into the weeds to understand what's happening on the ground, using data and customer insights to identify opportunities, developing and testing hypotheses, and partnering cross-functionally to bring solutions to life at scale. You will report directly to a Senior Manager on the Dasher & Logistics team. You’re excited about this opportunity because you will… Own a portfolio of KRs across our regulatory markets, setting the strategy and building the execution plan to hit your goals Use a data-driven approach to investigate problems, creating insightful analysis from a combination of quantitative and qualitative information, and implement next steps Operate at the lowest level of detail in order to build strong foundational knowledge of your problem space and provide recommendations for leadership Define and test hypotheses through experimentation, leverage AI to accelerate learnings, and scale successful strategies across the org Work cross-functionally across multiple teams to drive alignment and impac

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. At Instawork, we're a full staffing platform suite that allows businesses to connect with professionals in a modern, robust way. Our labor marketplace connects over 10M professionals to top Hospitality and Logistics companies across North America, and we're looking for top talent to help us scale. We have an immediate opening for a Sales Manager with a proven track record of success to join our rapidly growing team. Reporting to the Sales Director, this role is a critical member of the sales leadership team, responsible for coaching reps through every stage of the outbound sales process, including prospecting, qualification, and pipeline building, while using data to spot gaps and drive the fixes that close them. This is a results-driven position built for someone who can build and manage remote software sales teams, and who is as comfortable in a rep's deal review as they are in a pipeline dashboard. What You'll Do & Who You Are Coach reps through the full outbound sales cycle (prospecting, qualifying, and building pipeline), with 2+ years of experience building and managing high-performing remote software sales teams Read the data and act on it : monitor pipeline, activity, and conversion metrics to spot gaps, then design and execute the coaching, process, or enablement changes that close them Bring 5+ years of quota-exceeding experience selling mid-enterprise deals, with a track record of overachievement and hitting sales targets Support deals directly as senior air cover, managing multiple stakeh

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Job Description The New York Times' Advertising team is looking for a Sales Director to join our Luxury Sales Team. Luxury sales categories include but not limited to, watches, fashion, jewelry, and more. Sales Directors use existing relationships and establish new ones across agency and client groups to secure advertising investment and ensure success of campaigns. You will tailor and pivot the NYT pitch and solution based on advertisers' needs and goals. Through a consultative approach, you will pitch to clients our full New York Times portfolio, which includes The Athletic, NYT Cooking, Wirecutter, NYT News, Games, Audio, and more. About the Role Your primary goal is to grow and diversify the advertising revenue from a slate of enterprise accounts. You are a team player and contribute to the goals and success of The NYT's Advertising Department, and our mission. You will be external-facing, meeting with clients in person frequently, and travel for client meetings will be necessary. This is a hybrid role based in our New York headquarters, reporting to the Head of Category. You can typically expect to be in the office 3 days per week. Responsibilities: Oversee and grow a portfolio of luxury clients and agency relationships, building influence with senior decision-makers and expanding partnership depth over time. Lead account strategy and execution, with full accountability for revenue delivery against annual goals. Identify, and close comp

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Staff Software Engineer, you’ll own the platformization roadmap for shared services, architecting a plan to decouple existing functionality into highly reusable services. Your impactful work helps improve Dialpad’s developer experience, productivity, security, and scalability. This position reports to our Senior D

Chief of Staff, Public Sector As the Chief of Staff for Scale AI’s Public Sector business unit, you will be a strategic partner to the VP, Public Sector Engineering & Security, driving the execution of critical initiatives and optimizing the operational rhythm of the business. Your role will encompass strategic planning, cross-functional initiatives management, executive reporting, special project execution, and the synthesis of complex information to support Public Sector objectives and growth. We are seeking a hard charging, initiative-driven generalist that is obsessed with impact, deeply analytical, low ego, and ready to embrace the intensity required to achieve the goals of our growing Public Sector business. You will: Act as an extension of the VP, Public Sector Engineering & Security by attending key meetings and calls on the VP’s behalf, supporting client development, external presentations, internal problem solving, and special projects Run strategic planning for the business unit to include scoping business priorities, driving alignment among the VP, Public Sector Engineering + senior leadership (VPs of Engineering, Sales, and Operations), and leading initiatives that move the needle on key performance indicators (KPIs) Own operational rhythms for the business unit (leadership meetings, all hands, offsite events), executive deliverables, and special projects Own all executive-level reporting that communicates progress and blockers for the business unit and act as the primary liaison to central functions such as finance, communications, marketing, and legal Report to the VP, Engineering & Security of Scale’s Public Sector business unit Ideally you’d have: A strong orientation towards outcomes and a history of being scrappy when it counts An effective interpersonal style that you bring to bear in everything from deep technical conversations with engineers to polished executive level comms Proven ability to build high trus

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role Addepar’s Enterprise Sales team partners with some of the largest wealth management firms in the U.S. and globally, including many listed on the Barron’s Top 40. As an Enterprise Account Executive, you will lead complex, consultative sales efforts with a small set of highly strategic clients. This is a senior role with responsibility for both driving new business and expanding long-term partnerships across global financial institutions. You will act as the business owner for your accounts , setting strategy, leading execution, and aligning internal teams to deliver meaningful outcomes for clients. This role goes beyond traditional sales; you’ll help shape how leading firms evolve their advisor and client experience through technology. You’ll operate in a highly cross-functional environment, partnering with teams across Sales Engineering, Client Success, Services, Partnerships, Marketing, and R&D to deliver a consistent, high-quality experience from initial engagement through long-term growth. Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to b