Senior Product Support Specialist Jobs

Senior Software Engineer, Agent Simulation and Evaluation — US, CA, Santa Clara. Apply via Workday.

Senior Software Engineer — O'Fallon, Missouri. Apply via Workday.

Senior Systems Software Engineer - GPU Performance at Scale — 5 Locations. Apply via Workday.

In this role as an Employee Relations Business Partner, you will offer expert guidance and support on employee relations matters, driving Zoox’s People & Culture strategy to cultivate a workplace built on high engagement and trust. You will leverage your experience in resolving employment issues and ADA accommodation requests, balancing employee fairness with risk management and core business priorities. You will also leverage workforce analytics to continuously optimize employee processes, identify emerging trends, implement preventative solutions to reduce workplace issues, and support targeted training programs. Please note, this role requires an onsite capacity of 3 days per week in our Foster City, CA office. In this role, you will... Conduct ER Investigations into statutory complaints. Manage Reasonable Accommodation process, working with employees, management, and PEx (HR). Build collaborative, impactful partnerships with cross-functional teams, PEx partners, and managers across all organizational levels. Manage day-to-day requests for ER support from PEx and Zoox partners. Assist in the implementation and maintenance of employee relations policies and procedures. Help create and deliver HR policy training. Assist with documentation, including maintaining complete and accurate records Qualifications 8+ years of experience in employee relations, employment law, or HR compliance Working knowledge of federal, state, and local employment laws and regulations and standard corporate employment policies. Knowledge of ADA accommodation laws and best practices with experience in managing complex requests. Excellent planning, organization, and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment. Outstanding written and verbal communication skills. The ability to analyze si

This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 12-month contract. Insomniac Games is looking for a Senior Gameplay Animator. In this role the Senior Gameplay Animator is responsible for creating gameplay animation at the highest quality level set by Lead Animators and Animation Directors. They collaborate closely with other disciplines to ensure that animations are integrated into the game, supporting the creative, narrative vision, and technical requirements. The Senior Gameplay Animator works independently requiring minimal supervision. Essential Duties and Responsibilities include the following: Develop high-quality animations for gameplay characters, ensuring alignment with artistic direction and technical standards. Collaborate with Designers and Programmers to implement animations in engine using expert skills in Maya and proprietary engine tools. Independently troubleshoot and resolve issues that arise. Ability to utilize motion capture data and hand key animation to create believable characters. Gameplay responsibilities can include hero traversal, combat, boss, gameplay camera cinematography, mission and open world animations at the highest level using advanced skills in game engine tools. Work with the Animation team to guarantee cohesive execution of the established animation direction across the game, providing constructive feedback as necessary. Communicate effectively with other disciplines, including Designers, Programmers, Writers, Project Managers, Art, Audio, Character and Rigging teams, to resolve issues and achieve project goals. Other duties may be assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilit

This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 12-month contract. Insomniac Games is looking for a Senior Gameplay Animator. In this role the Senior Gameplay Animator is responsible for creating gameplay animation at the highest quality level set by Lead Animators and Animation Directors. They collaborate closely with other disciplines to ensure that animations are integrated into the game, supporting the creative, narrative vision, and technical requirements. The Senior Gameplay Animator works independently requiring minimal supervision. Essential Duties and Responsibilities include the following: Develop high-quality animations for gameplay characters, ensuring alignment with artistic direction and technical standards. Collaborate with Designers and Programmers to implement animations in engine using expert skills in Maya and proprietary engine tools. Independently troubleshoot and resolve issues that arise. Ability to utilize motion capture data and hand key animation to create believable characters. Gameplay responsibilities can include hero traversal, combat, boss, gameplay camera cinematography, mission and open world animations at the highest level using advanced skills in game engine tools. Work with the Animation team to guarantee cohesive execution of the established animation direction across the game, providing constructive feedback as necessary. Communicate effectively with other disciplines, including Designers, Programmers, Writers, Project Managers, Art, Audio, Character and Rigging teams, to resolve issues and achieve project goals. Other duties may be assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilit

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Learning Experience Designer. About the job This position is needed within our Learning Experience Design team which is the engine that helps our GTM organization achieve their revenue goals. We are seeking an innovative Senior Learning Experience Designer to revolutionize how our global sales team learns, adapts, and executes. In this role, you will bridge instructional design, sales effectiveness, strategic priorities, and cutting-edge artificial intelligence. You won't just create training modules—you will design high-impact, AI-enhanced learning journeys, a range of modalities to match the sellers’ needs, interactive simulations, and performance support tools that shorten ramp times and drive revenue. The ideal candidate is an agile instructional designer who actively tests, adopts, and masters modern AI design tools (generative text, AI video, code blocks, voice synthesis, automated assessments, and inte

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro operates real self-driving vehicles on public roads today — not a research platform, not ADAS. The Embedded Software Engineering team builds the software for the safety-critical embedded controllers that connect the Nuro Driver™ to the vehicle: the devices that command steering, braking, and propulsion, alongside other vehicle actuators, distribute and monitor power, monitor vehicle motion, and bring the vehicle to a safe state when something goes wrong. As a Senior Embedded Software Engineer, you will work across the full stack of multicore automotive microcontrollers from RTOS, drivers, and scheduler up through middleware and application components that talk to the vehicle, and help extend that stack as our hardware evolves. You will bring the Nuro Driver™ up on new vehicle platforms alongside OEM and supplier engineers, and see your code drive real vehicles on public roads. We're hiring across levels, from engineer

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Senior Analyst, Travel & Expense, you will run the day-to-day financial controls, audit program, and executive reporting behind Anthropic's T&E function. T&E touches every employee, every legal entity, and every executive, and it runs on Navan, Brex, and negotiated supplier agreements. Spend and transaction volume have grown several-fold in the past six quarters, and the controls need to scale to meet a public-company standard. You will report to the Head of Travel & Expense in Finance Operations and work daily with Accounting, Tax, Payroll, Talent, Security, Legal, Finance Systems and Administrative Business Partners. Responsibilities Controls & SOX Compliance Own the day-to-day operation of key T&E controls, including approvals, card issuance and spend limits, segregation of duties, and policy exceptions, within the control framework set by the Head of T&E, who owns the overall T&E process Maintain the T&E process narratives and risk and control matrix, and keep them current as systems and policies change Ensure correct GL coding and complete, accurate month-end reconciliations across Navan, Brex, and Workday, and support close, flux analysis, and accruals Act as the preparer for T&E controls and the day-to-day contact for internal and external auditors: gather and retain evidence, support walkthroughs and sample requests, and track remediation, escalating significant issues to the Head of T&E International Expansion Controls Set up and maintain entity-level coding and approval flows in Brex and Navan as new legal entities and countries come online Document and operatio

itD is seeking a Senior Financial Analyst to support technology finance, financial governance, budget planning, and reporting initiatives. The ideal candidate will bring deep experience in FP&A, budgeting, forecasting, financial modeling, and variance analysis, with a track record of delivering actionable financial insights and supporting effective financial governance. Location: Remote We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities: Support annual budgeting, quarterly forecasting, and monthly financial review processes. Conduct monthly CapEx forecast reviews and partner with technology stakeholders to assess financial performance. Analyze actual spend against budget and forecast, identifying key risks, trends, and opportunities. Prepare financial reports, dashboards, and executive-level presentations to support decision-making. Monitor CapEx and OpEx spending, project budgets, and resource utilization. Support financial governance activities, including funding approvals, purchase orders, invoices, and budget tracking. Develop financial models and perform ad hoc financial analysis to support business decisions and improve reporting accuracy. Partner with cross-functional stakeholders to enhance financial processes, controls, and reporting. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required Qualifications and Skills: 5+ years of experience in financial planning and analysis (FP&A). Strong experience with budgetin

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians. The Role Most competitive K-12 deals are decided before anyone reads the proposal - by whether the district can fund the purchase, and whether we're already on a contract vehicle they can buy from. We're looking for a Senior Bid & Capture Manager to own both halves of that equation: the bid work that wins the pursuit, and the capture work that shapes the odds before it starts. Bid means owning proposals end to end, from intake and bid/no-bid recommendation through submission and award. It also means building the AI-forward operation that makes the next hundred pursuits faster and more winnable: automated portal monitoring, opportunity-to-catalog matching, and assisted drafting against a content library you own. Capture means tracking the federal, state, and local funding streams districts can spend on our solutions, and owning our portfolio of cooperative and state contract vehicles lik

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Department overview: The Senior Solutions Engineer leads the design and delivery of complex employee technology automations and integrations. The role converts agreed architecture and service needs into reliable production solutions that help teams detect issues earlier, resolve appropriate cases safely, and spend more time on high value employee enablement. This individual owns substantial engineering work from technical design through testing, deployment, monitoring, and operational handover. What you’ll be doing: Solution delivery Lead technical design and implementation for defined complex automation or integration initiatives within agreed architecture and security standards. Build and integrate APIs, workflows, scripts, and platform capabilities across employee technology and support systems. Use endpoint and service signals to support detection, validation, approved remediation, exception handling, and outcome recording. Plan and execute testing, deployment, monitoring, rollback, documentation, and operational handover. Platform engineering and integration Design and implement robust integrations across relevant services such as ServiceNow, Moveworks, Jira, Slack, Nexthink, Jamf , Microsoft Intune, Microsoft

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Brand & Creative Team The Brand & Creative team shapes how the world perceives Okta and Auth0. We are a multidisciplinary collective of art directors, copywriters, designers, producers, and strategists who believe that enterprise software creative should be as thoughtful, inventive, and memorable as the best consumer work. We partner across the company to build cohesive, high-craft brand expressions that not only elevate our aesthetic identity but also drive measurable commercial momentum. The Senior Art Director, Demand Gen Role at Okta We are looking for an experienced, performance-minded Senior Art Director, Demand Gen to serve as the visual creative lead for our global demand generation and growth initiatives. In this role, you will sit at the intersection of brand excellence and high-velocity performance marketing. You will lead visual concepting and end-to-end art direction for integrated campaigns across our core solution pillars, including AI innovations, workforce identity, customer identity, and developer platforms. From strategic brainstorms to scalable design toolkits, you will shape the creative experiences that engage enterprise decision-makers, guide prospects through complex buying journeys, and drive pipeline growth. This is a senior individual contributor role requiring both conceptual vision and hands-on execution. You will champion design craft while embracing performance analytics, A/B testing, and modular systems to continu

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our Talent Operations team is the heartbeat of our People and Places function, responsible for building global scalable tools, systems, processes, and dashboards that support our employees at every stage of their employee journey. We are helping transform the way that the People and Places Team delivers service to employees. As the Senior Manager of Talent Operations (NA) you will help build and deliver a frictionless employee experience spanning across the employee lifecycle for our teams in North America. You will have a critical role on the operations leadership team and will play a part in building out a global “shared services” model. In this role, you will be accountable for the team of people providing front line support for all employee inquiries including benefits and leave administration as well as other operational activities and program delivery. To be successful in this role, you must have a customer-centric and continuous improvement mindset, a proven ability to leverage technology and processes to elevate the employee experience, strong stakeholder management as well as experience building and managing a shared services team in a global matrixed organization. This role reports to the Director, Talent Operations and will work closely across our global centers of excellence (COEs). A day in the life (Responsibilities) Lead People Services (Shared Services) delivery for the North America region. Coach, manage and develop a team of people operations professionals, with a focus on high-quality service delivery across the employee lifecycle including operations, benefits, compensation, and more. Define and monitor metrics and SLAs to measure success of the team and provide insights for decision-making. Drive continuous improvements focused on automation, standardization and s

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. We are looking for a Senior Consultant with strong Revenue Cloud Advanced (RCA) expertise to join our Revenue Excellence team in Europe. This role is ideal for someone deeply familiar with Salesforce CPQ, and the advanced capabilities provided through Revenue Cloud Advanced, including advanced invoicing, payment orchestration, usage rating, evergreen subscription models, and automated revenue lifecycles. You’ll partner with clients to optimize and mature their Quote ‑ to ‑ Cash processes using the full RCA toolset. We will also support your path toward becoming a Solution Architect, taking ownership of end ‑ to ‑ end solution design and serving as the primary SME for all Revenue Cloud Advanced implementations. The Role Lead the design and implementation of Revenue Cloud Advanced (RCA) capabilities including: Advanced billing and invoicing Complex pricing and usage rating Automated payments and collections Subscription lifecycle automation Revenue recognition alignment and compliance Build a scalable solution design strategy for each engagement, maximizing the capabilities within RCA and aligning them to client requirements. Facilitate client workshops focused on Quote ‑ to ‑ Cash process optimization, RCA feature enablement, advanced billing model design, and system architecture planning. &nb